Red Bus Complaints & Reviews

Hi,
I was transacting an amount of 2859 for an online app - Hopscotch. When I was about to pay the amount, my amount was deducted to Redbus account. This happened on 22 January 2022 at 8.42 am.

Account that received the payment - Anurag gupta - redbus.[protected]@hdfcbank

I request a refund or return of my money as soon as possible.

I book a ticket in Redbus app, money deducted but ticket was not confirmed, please refund my money, I paid money through google pay.

I booked a bus ticket via Red BUS from its website online. I booked it for 1st Jan 2022. I booked a ticket for traveling to Raipur (C.G.) from Pathalgaon (C.G.). My money got debited but I haven't received my bus ticket. I am attaching the proof of transaction. Please verify if, for this transaction, you have allotted a ticket or not because I don't have any other details to show as my browser gets closed after the payment got debited from my account.

Bus Journey details from Duliajan to Bokakhat on 19/01/2022 are PNR: 110618, Seat No: 17, Reporting Time: 06:15 AM, Boarding: Duliajan New Astc Bus Stand at 06:30 AM, Service No. DJN-GHY VIA TSK DBR DAY-JT01, Bus No: AR 01 M 2465 and Helpline No:[protected] the above mention details are about the bus details ...and after traveling 100 km the bus got broke down and I have to chnge the bus which wasn't arranged by the Volvo authority and I have to pay again for the fare to reach my destination @bokakhat .

I did paid via online ₹827 rs ...I want my money as per the bus operator he told me that via online I will get my money back, but till now I didn't get it and no one contact me yet so kindly solve my refund process .

I was booked single ticket for Alathur to chennai on 18/01/2022, I was booked only one ticket cost Rs.945 but amount debited in my account double time Rs.945, Traveling date 18/01/2022 but ticket booked date on 17/01/2022, I was waiting for past 4 days for money will credit in my account but not yet credited, I attached account statement and ticket proof also, please rectify my queries and credit my money in account. Thanks in advance...

I want to complaint against Red bus.Bus name is go air bus..the ticket for going from basti to Delhi was issued on 14th December..the name of the primary passenger is mohd Sajid//55-male..he called 14th December and said that the bus will not go today and some problem has arisen in the bus which has been cancelled and your money will be returned in 1 week, and I called them again and again, so they said that tomorrow your payment will be returned, the day after tomorrow it will be returned, but today it has been 1 month and they are not returning the payment yet and talking so rudely...

Dear Authority,
I have booked a ticket in Metur Super Services(MSS) transports for my son to travel Nagercoil to Bangalore on 16th January 2022. MSS had canceled the bus service for 16th Jan as COVID lockdown was announced on that day. We were not informed about the cancellation and the alternate arrangement.
Since I was left dark in this matter, I had booked a new ticket for 17th January 2022 on the MSS website, as my son's journey was an important one.
When he has boarded the bus on 17th Jan he was informed the 16th ticket was swapped to 17th.
As no information was passed on to me about the cancellation and alternate arrangement, I was in a position to book one more ticket for the same journey unnecessarily. I hope that the amount for the canceled trip will be refunded soon.

Detail of trip Cancelled by MSS:

Route: Nagercoil to Bangalore
Ticket No: TQDQ61600948
Primary Passenger: Jagadish N S 18, MALE
PNR: MSS93986
Trip Code: 411
Travels: Mettur Super Services(mss)
Departure: 07:45 PM Jan 16, 2022
Seat Numbers: 22
Boarding point: Nagercoil Omni Bus Stand
Address: #20, Omni Bus Stand, Vadasery (Nagercoil)
Boarding point contact: [protected]

Detail of new ticket booked for 17th January 2022:

Primary Passenger: Jagadish N S 18, MALE
PNR: 93986
Date:[protected]
Time: 07:45PM
From: Nagercoil
To: Bangalore
Board: Nagercoil Omni Bus Stand
Seat: 8
www.mssbus.com

Redbus customer executive added manager from Jai sai road links on conference. He used abusive language when questioned on the pending refund for bus breakdown

I have booked bus ticket on redbus app for the journey Coimbatore to Chidambaram . Journey date 09/01/2022. Later bus was cancelled due to lockdown restrictions. They have sent me mail that refund has been credited. But refund is not credited into my account. It has been more than a week..

Baught a Vespa scooter three month before .
But now it isWhen you can run a little more
The automatic turns of.On the way several times.When I inquired further about this.
Everyone says that this vespa has such a compliant.I'm going to register this case.
No ordinary person should have such a problem anymore.Please do not buy this VESPA anymore.I kindly request people

Hello, I have booked the ticket from Parvathipuram to Bhimavaram and cancelled the ticket with ticket id TR2C[protected] days ago. The money is not yet refunded to my bank account but received a reference mail from redBus that refund initiated. .
I want my money to be refunded back. How can I get back ?
Why are they not refunding my money back

Hi Sir/Madam,

I have booked the ticket from chennai-to-Nagercoil on 14th Jan 2022 and return ticket on Nagercoil to chennai on 17th Jan 2022 in vignesh TATranscars,

Due to emergency reason I tried to cancel the both ticket from chennai-to nagercoil and nagercoil-to-chennai. On 13th Jan 2022,

Chennai-to-Nagercoil bus ticket got cancelled and money got refunded. but when i cancelled the return ticket of amount rupees 1955 on 13th Jan was failed as "Ticket cannot be cancelled and it falls under 100% cancllation charge window" . I tried 5 days before the booking date and raised compaint on 14th Jan and response from them.

Please help us get back the refund money.

Thank u.
Beni

Last month 24th at around 10.30 pm i was booked ticket by the using of red bus app but unfortunately ticket will be cancelled automatically, So i was tried two times, for two times amount getting debited from my account, in red bus they refunded 1st amount but 2nd amount till now they are not initiate the refund process i was tried to tell so many times but they not responds my concerns and i will attached regarding of the concerns booked details with bank statement screenshot, So please doing needful

Booking PNR[protected] Bus Info - Bus No: UP22AT 4488, RS yadav travels given to very dirty bus and it's not hygiene bus I have very hardly to travel in this bus, very dirty smell in caben and bus driver not resolve it on travel, seats are very dirty, I will not like to book this type of bus in red bus

I have book bus ticket from mahadev travels through red bus but i have not received my confirmed seat please take action against bus operator & refund my money
mTicket

Sikar-Sanderao
Ticket ID: 274ZCUVM
PNR:[protected]

Mahadev Travels Pilani
Departure: 08:48 PM, Thu, 13 Jan
Seat(s): S7
Traveller:
Amount: Rs.840.0

Boarding Point: Near petrol pump kalyan singh circle sikar

Address: Near Petrol Pump Kalyan Singh Circle Sikar

Boarding Point contact: [protected]

For additional help, contact redBus at [protected]

As mentioned in your Help portal, if i cancel the ticket before 12th Jan 5.00PM only 10% will be deducted.

However when i tried to cancel the ticket today, i am unable to cancel.

Please let me know why this is not getting cancelled as my journey date is on 14th Jan 2022 only.

Since i got affected by COVID, i am forced to cancel this booking.

Kindy help.

When i booked my tickets from redbus..they provide choices for the dropping point o chosen sahibuag..but when we boarded operator said that they don't have such dropping point route..so what can I do now..i m frustrated right now ..

Dear Sir
This is to inform that i used redbus to travel on 24 th dec from bangalore to goa. The bis was 4 hours late and no communication was given to me. The bus broke down in between 50 kms before the destination and no arrangement was made . The bus driver told that u take refund from redbus So need refund for that.
For 26 th dec from goa to bangalore, redbus has changed my pickup point and droping point and my bus was changed without any communication. Also my bis was at 8PM and tbey have called me 10 kms far two hours early .
Difference in pickup point - 10 kms
Diff in drop point- 20 km
Difference in the bus fare- i booked for rs 1999/-
But i got a message that bus fare is 1545/-

I have already lodged a compliant qith redbus but no resolution is given

I expect some positive response from you else i have to file a complaint with consumer court to get the refund .

Pls find attached tickets and message received for the same.

Booked a bus through red bus from gurgaon to dehradun but the bus dropped me at roorkee and asked me to travel with a local transportation. I have paid for sleeper while forced to travel in a normal sitting chair public transport bus. Driver and co driver misbehaved with me when I asked them why they are doing so. Below are the booking details. Tried to reach red bus but they are not reachable. Complaint option on website is fake and showing error 404

Tracking from Babu Travels
PNR:39194
Vehicle Number:RJ20PB1556
Service:Kota to Dehradun
Driver Name:Bus No 1556 Ji
Phone Number: [protected]
Track at:http://trkg.in/BJSDRH
For your Safety & Comfort
--
BABU TRAVELS

Shreya Hegde13:19I have cancelled my ticket which is scheduled on 07/01/2022 from banglore to haladi. I got message as the amount got credited to Bank account, but I have not received any amount. Please let me know when will the amount reflected in back account
thank you