Red Bus Complaints & Reviews

I bus was supposed to pick us from kasol. But unfortunately we picked up approximately @8:30pm by a cab given by zing bus. Later we reached @bhuntar around 10.15pm . At the time of collecting bags the cab driver was in hurry and said pick your stuff quickly I have other stuff to do as well. Due to that my gloves left in there . I informed the bus operator then and there about it but they were not able to get in touch with guy as he mentioned that guy would be drinking. Later the journey started and blower was not working in the bus and it was so chill in the bus. The suspension of bus was almost zero all the bags were falling down even on highway. And then we were forced to give 5 star rating which I didn’t give. The trip got completed @12.15 pm for next next day which was supposed to be over by 9.40.And they are just closing complaints every time without even having a word with me.

You can contact me on [protected] and my email is is [protected]@gmail.com

Date of incident = 28th December, 2021 at 2:08am

redBus mTicket
Route: Zirakpur(punjab) to Delhi
Ticket No: TQDP47882025
PNR: 162879
Trip Code: 169
Travels: Ram Dalal Holidays

Booked Ram Dalal Holidays bus service from Zirakpur to New Delhi on 28th December, 2021 at 2:08am.
But the bus didn't came and also no info about . We waited for 45minutes, calling bus operator and other numbers provided by Red Bus, but no one received call.
We also called Red Bus customer care, the representative also called bus operator, but no response he got.
Such a cheat and disappointed service.
Bus didn't show up and after few hour, message came from Red Bus that "Hope you enjoyed your journey".

Not received the refund for the booking failure.

Ticket confirmation or either refund both not received.

Custom care was not able to provide any information.

Mobile: [protected]
Payment reference number:[protected]

HDFC Bank confirmed that the payment status is successful.
Please refund my money

I have booked my ticket from redbus app and the bus operator has not given me seat allocated to me. I am writing this during my journey, where driver and bus operator has told me to get out of bus on a unknown place (obviously unsafe) or travel anyhow 12 Hours.

No safety measures taken. Staffs were too rude. They even came to beat us. Bus was delay to the location, they didn't respond in the phone call properly.
Route _ Coimbatore to Tirunelveli
Bus no. TN38CY2671

Hello, I have booked the ticket from Bhimavaram to Vizayanagaram- parvathipuram and cancelled the ticket with ticket id TQDM[protected] days ago. The money is not yet refunded to my bank account but received a reference mail from redBus that refund initiated. .
I want my money to be refunded back. How can I get back ?
Why are they not refunding my money back

Hi
This is Bhargavi
Me and my friend Rakesh have booked a bus in redbus sunshine travels from Hyderabad to Bangalore on 29th december being boarding point at paradise hyd to maarathalli Bangalore

At paradise the boarding time was 7.30 pm
But the bus arrived at 11pm

We were waiting on roads and there was no proper response from driver, he was not lifting our calls and denying sometimes..
Later when we asked few people sitting over there they said it would arrive at 10.30 and bus had arrived exactly at 11.15 and the reason was mentioned as bus breakdown one time and the second time was some police had caught the bus..

That is very funny that it was having two reasons..

We have planned another flight journey post our departure thinking we would reach within same time mentioned or any delay of half an hour

But it was late by 2 and half hours and we have missed our flight and there were many repurcussions for our business due to this.

I highly demand this is unacceptable and would want to bring down the entire travels reputation.

Along with me there are other people in the bus who has the similar issues due to the delay .

Please look into this as priority and I need my entire refund of this compensating my flight charges and my time waste .

How do they think people can wait for 4 hours on roads like dogs?
There was no proper response nor any cl backs..

This should be prioritised and I demand my full refund and warn the driver to certainly not do such things for the next trips..

In sanjana traveling agency there is extra driver seat in between 2+1 arrangement.
In seat no 14 Lowe and 15 lower there are two ladies . beside them how can sleep a
male driver..this is not valid.
Please help us other wise we will take action against this.

Please provide GST Invoice of ticket nummber TQ9K81737135
PNR :[protected]

Please provide GST Invoice of ticket No:TQ9K81737135,
PNR :[protected].which is booked at 23.08.2021 in redbus service.

I had booked ticket at 10:45 pm on 29 dec 2021 and in 10 mins realised after seeing the ticket that it had been booked for 1.30 am 29 dec 2021 rather than 1:30 pm 29 dec 2021. I raised it but neither can I reschedule it nor cancel, just in 10 mins of me booking the ticket. This is sad. My money got wasted. Why do they mention free date change when thry cant do anything

I booked Athani(Karnataka) To Bangalore date 27/12/2021 Bording Time 21:40 but booking done by red bus from Athani (Kerala) To Bangalore. And again I booked Athani(Karnataka) To Bangalore date 28/12/2021 Bording Time 21:40 but booking done by red bus from Athani (Kerala) To Bangalore...I selected boarding point Athani (Karnataka) and same tickets generated but booked Athani (Kerala)...I very disappointed with red bus website.. Please refund my INR 3043.00

- Date of incident = 28th December, 2021 at 2:08am

- Booked Ram Dalal Holidays bus service from Zirakpur to New Delhi on 28th December, 2021 at 2:08am.
But the bus didn't came and also no info about . We waited for 45minutes, calling bus operator and other numbers provided by Red Bus, but no one received call.
We also called Red Bus customer care, the representative also called bus operator, but no response he got.
Such a cheat and disappointed service.
Bus didn't show up and after few hour, message came from Red Bus that "Hope you enjoyed your journey".

Hi, i booked a ticket form chennai to kerala on 17th dec 2021, but by mistaken we selected the wrong date and we rescheduled then we selected to date for 31st on dec 2021, we paid 4500 rs for tickets but now we want to cancel the trip due to omnicron pandemic in kerala, but customer care tell that because we rescheduled that we cannot refund the money, its not in our policy like that, i want refund pls check and help

I have called office to cancel ticket, but they are rude and not even trying to shift ticket.
They are saying to complaint red bus.
Ticket no is : TQDP57500508

The bus has left the boarding point without intimation and i have reached the boarding point half an hour before the actual time and i informed in the travels office. they told me bus will come we have to wait after waiting of half an hour they told me the bus has left and they have cancelled my seats, after so much argument they told me do whatever you want to do .
their behaviour is very rude and unethical .

Have booked 1 non a/c sleeper tickets from indore to udaipur on 26/12/2021 at city shrinath solitaire using redbus app with ticket no: TQDM80843304. But bus operator called and said your bus is cancelled then i called redbus regarding this but they said we can't initiate refund as we're unable to communicate with operator. Hence refund the paid amount of rs.500/- with immediate effect. Have attached the eticket snap for ref.

For one booking twice the amount was deducted. I need to refund the amount. Please let me know how to do it.

Ticket Number: TQDM10183570 | PNR No: 3288124

Transaction ID 1:[protected]

Transaction ID 2:[protected]...

I booked two sleeper tickets from Red bus, Nagpur to Jabalpur at 25/12/2021 for Rs 1300.
Got confirmed seat numbers as BG8, BW7.
When we board the bus, it was sitting bus instead of sleeper.
Conductor misbehaved with us and Redbus doesn't even register a complaint.
PNR no - 13229
Trip code -10
Travels - Singh bus service
Ticket number- TQDM80595406
Boarding point contact - [protected], [protected].

With reference to my booking on redbus from Chennai to nagercoil, redBus has stated this bus in primo and rates as a good bus but it is very unprofessional they have not maintained punctuality, amenities agreed are not available in the bus, charging port is not functioning, water bottles are not provided and redBus is charged fare including all these facilities.