Red Bus Complaints & Reviews

Hi, Due to chennai rains my parents are unable to travel via booked ref Ticket Number: TQCK46135541 | PNR No: 2519561.
The ticket either need to be rescheduled or cancelled

The redbus customercare is not reachable for this purpose. Their 24/7 customer care numbers donot reach to any representative, rather it stops with automated pre-recorded voice replies.
There is no email support system available.

I am looking for either cancellation&refund or reschedule travel to 5th December. Hope this will be heard atleast through this forum, many thanks!

I hate to take bus by seating last row and will never buy if only left last row.
When i buy ticket is swat number 9, 10, 12, at the end when we got the ticket seat number become 23, 24, 27 which is last row!
This is first time i experience change of seat allocation without informing us!
This bus is under company Maharani travels
Bad experience for me to travel as my seat got changed.
I just wonder if the staff are swop the seat for their relative for better and comfortable seat!

I have booked bus from Chitradurga to Bangalore for travel on 27th November 2021 witj pickup time at 5:15am. Bus has not reached the pickup point till 6:00am.
They have neither informed about delay nor provided any tracking ID . Their response was also very poor whem contacted.
So I need to cancel the bus for which refund was not provided. Kindly look into the issue

Money has been debited but the ticket hasn't been booked. And no information about refund or confirmation of ticket has been informed. And the customer care is also not able to understand or resolve the issue.

Bike was kept along with our baggage in dikki, so bags are damaged and things inside it are broken
Complaint number: 17095996

I had booked 6 tickets on 12.nov.2021. my tickets were booked on redbus app. But bichoo travels denied and stopped me to board bus stating my tickets are forged and not reflecting in his app. I need to pay again for 6 tickets, and now redbus is just giving me 24 hours all time till date but no resolution. Fed up

I want refund my money from Redbus..as soon as possible or I will be able to take a legal action against this Redbus

On 18th November 2021 I had booked 3 tickets from solapur to Hyderabad and on the same day I had cancelled the tickets due to some scheduling issues and refund due was promised to be credited within 3 days and the refund status says that the amount due has been paid but it has been 5 days and still there has been no such refund in my bank account.i hope this issue will be solved and I expect my refund as soon as possible

I travelled from BANGALORE to COIMBATORE on 30/10/2021 by DREAM LINE TRAVELS PVT. LTD - TICKET NO: TQBS32205854. then I travelled from NAMAKKAL to BANGALORE on 07/11/2021 by ORANGE TRAVELS - TICKET NO: TQC[protected]. I booked my ticket from REDBUS. REDBUS ticket did not have GST INVOICE.
REDBUS told me ask BUS OPERATORS and BUS OPERATOR telling me to call REDBUS. I am tired calling both sides. I am providing tickets. Please find attachments.

National Travel Bus has cheated the customers on Red Bus.

Bus booking is form Burhanpur but they don't have permission to bring bus to Burhanpur from Maharashtra . So they put the bus on border ( Raver). And took the customers to Raver by local Auto ( chota hathi, tempo).

The bus demand high price from 1500 to, 1900 without AC. If customer book the bus from Raver they have to pay only 1100 to 1300 that also for AC travels.

As shown in bus amenities nothing provide to customer, no charger, no blanket, also no safety measures for COVID.

The bus doesn't have any conductor to support the customers. No body in the bus was happy with the bus service.

People are using Bad word's here nobody is here to stop them. According to bus service Act drunk people are not allowed in the bus, but drunk people are there in the bus.

I am claiming for the refund of the service from RED bus, as they have not confirmed the bus service befor allowing them on portal.

One lady was cheated with the ticket of Rs, 1500 . Firstly they allowed to seat on the seat then they push her to the cabin because seat was already booked.

Please requesting Ban the bus from Red Bus and provide the refund to us. If you want you can cross check with the customers.

Please help🙏🙏🙏

Thanks

05 Nov
Friday
MRC Travels
NON A/C Sleeper (2+1)
1:00am
04 hrs 15 min
5:15am
Hassan
Mangaluru
Hassan ByePass
Bc Road
Seat No
L1 - B C RAMEGOWDA
L2 - VANI BE
Ticket No
Amount Paid (excl discount & offers)
₹ 1330
Refundable amount
₹ 1200
view cancellation policy
Refund Breakup
Amount Paid (excl discount & offers)
₹ 1330
Cancellation charges
-₹ 130
Total Refund Amount
₹ 1200
*
Certain fees collected are not refundable
*
Deductions are done as per
cancellation policy
Hide breakup

Ticket Cancelled
30 Oct 2021

Initiated with
30 Oct 2021

Till date not received refund

I booked bus ticket from ahmednagar to mumbai my money got deducted through google pay [protected] on 21 November 2021 but I didn’t received ticket please refund my money asap
My transaction id is CICAgODO3rKrWw

Ticket number : TQCF84210231
I had booked 2 tickets for my employee from Bangalore to chennai in interciti smart bus through red bus on[protected].55pm

The bus operator forcefully left 2 passenger, stating that one passenger was drunk and other passenger was not drunk

They left both the passenger and went,
Both the passenger was illustrates and that was the only reason they left then since they will not question them or quarrel with them

I need proper justification on this issue and kindly treat every one equally

Dear Sir/Madam,

This is Nishaila from Bangalore,
Yesterday (19.11.2021) night I had booked Subramanya Travels to kukke Subramanya and the departure time from gorguntepalya banglore, 11:25. But around 9:00 pm I got a message from Red bus stating Nagashree Travels will be coming to the pick up point at 10:30 and departure at 10:45.

But when I got into the bus, I saw the bus condition was tooo bad, seats were torn and no cleanliness was maintained. And a passanger was Drunk ! As a single women traveling I was scared and asked him if there are any other ladies in the bus . Thankfully the ladies were there, I got into the bus.

The sleeper coach, the local bus not well maintained !!!

And in middle around 2:30 am they stopped for the washroom usage in an open area, I questioned the driver why can't he stop in any hotel or petrol bunk ? Instead he told me, u should use the open area... It was very uncomfortable !!

Later I with other female passanger went 500mts far from the bus and while we were back, the bus had already started moved 100mts without ensuring that all the passangers have got it into the bus or not !!!

Wer is the safety for the travelers ! This is the worst experience ever

I am going to report this issue in all Google services !!

Request you to kindly look into it

I had booked bus east west traveler from Dharwad to Shimoga dated 20th Nov, 6.30 AM... I did not receive any bus number... I tried calling the number given in contact... Also, I did not receive any call from bus ... I could n not board the bus .. request to refund amount...

Please find attached ticket...

Kind attention:
Team RedBus
Ticket details:
Ticket number (TIN): TQCE39909378
From: Kolkata
To: Suri
Date of journey: 20/11/2021
Travels: SBSTC-KUDGHAT - RAMPURHAT - VIA - PANAGARH - 07:15

I am utterly dejected about this Bus Ticket booking with Convenience Charge
Reason:

1) Today 20 Nov 2021 on reaching my Boarding Point ie ESPLANADE SBSTC Bus Stand --- I have found that my Booked Seats No 02 & 01 has been allotted to other passengers in Manual Ticket by SBSTC Person --- and Bus Conductor (Route Kudhghat to Rampurhat Tarapith dept time 08:15 am Bus ).

2) Your office should definitely contact SBSTC Booking Authority for this anomaly.

Regards

On Sat, 20 Nov 2021 at 08:17, Feedback redBus wrote:
Dear Jagabandhu Dutta,

Thank you for booking your ticket with redBus. The Tax Invoice for this journey is attached with this email.

Ticket details:
Ticket number (TIN): TQCE39909378
From: Kolkata
To: Suri
Date of journey: 20/11/2021
Travels: SBSTC-KUDGHAT - RAMPURHAT - VIA - PANAGARH - 07:15
Bus type: Non AC Seater (2+3)
Boarding time: 08:15 AM
No of seats: 2
Seat number: 2, 1

Please Note - The credit, for GST charged by the bus operator and included in the total fare, would be available against a separate GST invoice issued by the operator. Please reach out to the operator in case you do not get the invoice.

In case of any further queries, please visit https://m.redbus.in/help

Best,
Team redBus

--
PROF. SANMOY KARMAKAR,
JADAVPUR UNIVERSITY,

Wrong date ( instead of 20th Nov I mentioned 21st nov). Please change the date immediately. Bus departure time will be same.

Ticket number- TQCG34080244

I booked two night bus tickets from redbus with zingbus from bhuj to surat on 19.11.21. They give all confirmation, otp, ticket number etc. Evening they messaged that ticket is cancelled due to operational issues. And no other night bus available at lone rto circle of bhuj. Zingbus had planned two bus on same day. One bus was standing at rto circle bhuj and it was clearly seeming that there were no operational issues. Due to less passengers, they cancelled one bus. Atleast they should inform a day earlier. Troubled us a lot on last moment and ruined trip fun.

On 18th nov 2021, i have purchased two tickets of Rs.2, 310 from Tirupati to Vijayawada from redbus of Rajesh travels... The bus was cancelled by the operator due to heavy rains. I didn't get satisfactory reply from reply from redbus other than automated response.. hence i request the total amount mentioned above to the original payment method... The ticket no is TQCD44669823

Sir, maine Delhi se sanchor k liye bus book ki hai redbus se Vikas travell ki.Redbus me jo details dikhayi thi usse jo bus aayi hai wo puri trh alag hai.Naa ac hai naa clean hai.Staf behaviour bhi bekar hai ladne ko taiyaar ho jaate hai.