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Red Bus Complaints & Reviews

3.4
Updated: Mar 12, 2026
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Red Bus reviews & complaints page 37

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R
Rinkuchopra5
Apr 14, 2022
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I’m Rinku my brother booked us bud mr travels, from Harihar to mumvai, they charged on the spot 4000 rs per person,

But when we came here, inside bud, it’s filled like dog, no one calls it as Volvo, 4 hours late from the running time, we were about to reach by 1 din reach yet, it’s 3;30

N this people have filled the bus like it’s some local bus,

I would want my bloody refund or I’m filing a complaint against this company, what kind of company this people even register, we trust this guys, n this is what we get
Red Bus customer support has been notified about the posted complaint.
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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    A
    ananthu Sasikumar
    Apr 14, 2022
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    Address: Kerala

    I Book a bus from Thrissur to sulthan bathery on 13th April. The arrival time in ticket was 12 Pm. The bus got delayed almost 5 hours.
    I request for a refund on my ticket. Also like to do a complaint against the bus operator.

    PNR No: AONM48G40R513
    Ticket Number: TR[protected]
    Red Bus customer support has been notified about the posted complaint.
    Hi,

    Greetings from all o[censored]s, here at redBus!

    We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

    You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

    With regards,
    Team redBus

    Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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      V
      vaibhav634
      Apr 13, 2022
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      Wrong seat shown while selling ticket

      Booked tkt from Nerul to Goa on 13th April. Exorbitant amount was charged . Approx 3k per person. After that seat allotted was different that the one shown at the time of booking. I would have never booked the seat allotted to me. I want my money refunded for this horrible experience....
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      R
      Ratna 12345
      Apr 13, 2022
      Resolved
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      Resolved

      I have booked a bus ticket, but due to date change I need to I wanted to cancel the ticket from the phonepe appa, but in phonepe only booking option is there and no cancel button. Please provide it.
      May 18, 2022
      Complaint marked as Resolved 
      Red Bus customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2022
      Red Bus Customer Care's response
      Hi,

      Greetings from all o[censored]s, here at redBus!

      We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

      You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

      With regards,
      Team redBus

      Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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        S
        sahithi netala
        Apr 12, 2022
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        I have booked a ticket from vishakapatnam to tanuku for 12th April 2022, 18.00 pm
        But I couldn't travel on this day ..and I am willing to reschedule for 13th April 2022, 18:00 pm, so I please request you to arrange for reschedule
        Red Bus customer support has been notified about the posted complaint.
        Hi,

        Greetings from all o[censored]s, here at redBus!

        We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

        You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

        With regards,
        Team redBus

        Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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          T
          Triveni Ravikrindi
          Apr 10, 2022
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          Airconditioner isn't provided enough most probably it is not working...
          Red Bus customer support has been notified about the posted complaint.
          Hi,

          Greetings from all o[censored]s, here at redBus!

          We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

          You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

          With regards,
          Team redBus

          Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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            R
            Rohank1010
            Apr 10, 2022
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            Dear Team,

            A complete disappointed I've booked my ticket for 2 people for today at 11.5. Bus was delay same was not even conveyed to me.

            I called the concerne person he said bus is late & I've to wait till 2.30pm. i can't waste my time like this.

            Such unprofessional aaproach by red bus. Atleast an text should be there for bus delay.

            I've raised complain for the same.

            I want complete refund.

            Awaiting for your quick response.

            Ticket no - TR[protected]
            PNR NO[protected]
            COMPLAIN NO[protected]

            Thanks & Regards
            Rohan Kotian
            [protected]
            Red Bus customer support has been notified about the posted complaint.
            Hi,

            Greetings from all o[censored]s, here at redBus!

            We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

            You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

            With regards,
            Team redBus

            Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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              N
              Neelesh Rajpoot
              Apr 9, 2022
              Resolved
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              Resolved

              Address: Citizen bus service near Roxy pull gwalior m.p.

              I am Neelesh Rajpoot I purchased tickets for bhopal one of them is Amit Rajput and other than neelesh Rajpoot but my was done and it was deducted from my account but tickets was not booked so regarding this i have tried so many time for connecting that bus owner bus was citizen bus service gwalior but ower is not responding my calls so i requested to you please refund my ammount as soon as possible
              May 11, 2022
              Complaint marked as Resolved 
              Red Bus customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2022
              Red Bus Customer Care's response
              Hi,

              Greetings from all o[censored]s, here at redBus!

              We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

              You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

              With regards,
              Team redBus

              Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                S
                Sanki102
                Apr 5, 2022
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                Address: Bengaluru
                Website: Redbus.in

                On 4th of April at 11am approximate I tried to book the Bharati travels bus to Bangalore for the date 11/04/2022 of time 5pm. I selected my seats and during my payment process I preferred QR code scanning through Amazon pay. Also I scanned the QR code, entered the amount and also my payment was successful. But the bus tickets were not confirmed neither the payment page processed further and got declined by itself later
                So I would like redbus to look into this issue and resolve it as soon as possible and provide my refund back.
                Note: Photo of the transaction is posted below.
                Red Bus customer support has been notified about the posted complaint.
                Hi,

                Greetings from all o[censored]s, here at redBus!

                We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

                You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

                With regards,
                Team redBus

                Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                  C
                  Clement Zhan
                  Apr 5, 2022
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                  I initially i refund two of my ticket due to i am covid positive but when i want to refund i press on wrong date it come out as invalid but now i been gather all my covid positive evidence which was listed on the policy is acceptable, why is it the redbus team dun reply my message instead close my application
                  Red Bus customer support has been notified about the posted complaint.
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                    R
                    Rajesh 5694
                    from Mayiladuthurai, Tamil Nadu
                    Apr 4, 2022
                    Resolved
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                    Resolved

                    Sorry team Case #18033031

                    Im not able to pick the call last week due to some personal reasons, kindly consider this case once again and provide the needful

                    im fully available for the call now I travelled from Visakhapatnam to chennai on 25/12/2021 5.30 pm 4947 rupees through "v kaveri travels" I booked my ticket from REDBUS. REDBUS ticket did not have GST INVOICE.
                    REDBUS told me ask BUS OPERATORS and BUS OPERATOR telling me to call REDBUS. I am tired calling both sides. I am providing tickets. Please find attachments.
                    Mail id : [protected]@gmail.com
                    Phone : [protected]
                    PNR NUM : 3286470
                    TKT NUM : TQDM73317067
                    GST NUM : 36AAQFV3039C1Z3
                    VIZAG TO CHENNAI
                    25TH DECEMBER 2021
                    May 13, 2022
                    Complaint marked as Resolved 
                    Red Bus customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 10, 2022
                    Red Bus Customer Care's response
                    Dear Rajesh,

                    Greetings from redBus Team!

                    Thank you for reaching out to us. I am Krithika and I am here to assist you.

                    As we discussed during our phone conversation, we understand that you require a GST invoice. However, we would like to inform you that GST invoice is provided from the bus operator's end only for business trips. We appreciate your kind understanding in this regard.

                    Please refer to the email for more details on this.

                    Stay safe, stay healthy!

                    Krithika

                    Your redBuddy
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                      V
                      vinay kumar basavaraj
                      Apr 4, 2022
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                      Website: www.redbus.in/info

                      Hello Sir/Ma'am
                      I have booked my ticket through red bus from Raichur to Banglore at/on 03.04.2022 at 02.10 pm, & i tried to cancell the ticket after 3.hrs but redbus and in that app there option to cancellation. i reported the issue with redbus but they saying we could'nt refund the amount so i register the complaint yet not resolved so am here registering complaint aganist redbus . the redbus and bus operator looting consumer money and cheating.
                      thank you

                      A Sincere Consumer.
                      Red Bus customer support has been notified about the posted complaint.
                      Hi,

                      Greetings from all o[censored]s, here at redBus!

                      We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

                      You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

                      With regards,
                      Team redBus

                      Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                        S
                        Siddhesh Jawkar
                        Apr 2, 2022
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                        My bus time was at 8:56pm and I was there on before anticipated time. My ticket number is TR4Y12017651. I had called them 4-5 times but they said that bus was late. But when I finally called after 2 hours they said that bus had already passed my picking stop long time back. But I didn't got any call if they had showed up on my picking point.
                        Red Bus customer support has been notified about the posted complaint.
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                          H
                          Harshada Kondapalli
                          Apr 1, 2022
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                          I Harshada booked a seat from red bus 34 nd my next seat 35 is allot to a male nd bus was completely filled I want justice from travel agent . This was happen to me second time to my travel red bus immediately responded to my problem now where I have to seat
                          Red Bus customer support has been notified about the posted complaint.
                          Hi,

                          Greetings from all o[censored]s, here at redBus!

                          We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

                          You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

                          With regards,
                          Team redBus

                          Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                            S
                            sausup
                            from Navi Mumbai, Maharashtra
                            Mar 29, 2022
                            Resolved
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                            Resolved

                            Wrong bus number provided because of which I missed my bus.

                            I was about to catch bus on 24th March at 4:15pm. I received message from Red bus with wrong bus number of VRL travels. Because of which I missed my bus and it was really very important to me to reach in bangalore any how. I struggled so much to get another booking of bus. As a lady passenger they should have some concern about this. How could they provide wrong bus number. I was standing at the stop for more than an hour. Bus was already...
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                            Rajesh 5694
                            from Mayiladuthurai, Tamil Nadu
                            Mar 29, 2022
                            Resolved
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                            Resolved

                            I travelled from Visakhapatnam to chennai on 25/12/2021 5.30 pm 4947 rupees through "v kaveri travels" I booked my ticket from REDBUS. REDBUS ticket did not have GST INVOICE.
                            REDBUS told me ask BUS OPERATORS and BUS OPERATOR telling me to call REDBUS. I am tired calling both sides. I am providing tickets. Please find attachments.
                            Mail id : [protected]@gmail.com
                            Phone : [protected]
                            PNR NUM : 3286470
                            TKT NUM : TQDM73317067
                            GST NUM : 36AAQFV3039C1Z3
                            VIZAG TO CHENNAI
                            25TH DECEMBER 2021
                            May 4, 2022
                            Complaint marked as Resolved 
                            Red Bus customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 01, 2022
                            Red Bus Customer Care's response
                            Hi,

                            Greetings from redBus!

                            We are checking on your concern and we will get back to you soon with updates.

                            Please allow us some time.

                            Thank you
                            Team redBus!
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                              E
                              Ela Siva
                              Mar 28, 2022
                              Resolved
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                              Resolved

                              Address: West Street , Thippirajapuram, Kumbakonam

                              I booked my bus ticket by REDBUS on 20 Mar 2022(Ticket number (TIN): TR4K[protected] PNR No: 477QDCKX) from Chennai to Kumbakonam for dated 21 Mar 2022 that ticket amount was 525/- Rs. and cancelled it on 21 Mar Bus End Due To Breakdown The Bus.

                              But my problem is that still i have not received that refund amount in my bank account. and in Bus Operator Team mention that amount within 5 days. And Still Do Not Support The Red Bus And Sri Muthulakshmi Travels.

                              Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.

                              Looking forward for your cooperation and quick response.

                              Thank You
                              May 1, 2022
                              Complaint marked as Resolved 
                              Red Bus customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2022
                              Red Bus Customer Care's response
                              Hi,

                              Greetings from redBus!

                              We are checking on your concern and we will get back to you soon with updates.

                              Please allow us some time.

                              Thank you
                              Team redBus!
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                                A
                                Annapurna Bennur
                                Mar 26, 2022
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                                Address: Bangalore

                                I booked ticket through redbus app via UPI money has been debited to redbus but my ticket has not been booked, please make sure my money is refunded
                                Red Bus customer support has been notified about the posted complaint.
                                Hi,

                                Greetings from all o[censored]s, here at redBus!

                                We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

                                You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

                                With regards,
                                Team redBus

                                Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                                  I
                                  Iliad
                                  from Bengaluru, Karnataka
                                  Mar 25, 2022
                                  Resolved
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                                  Resolved

                                  Website: www.redbus.in

                                  Transaction ID: IGANGIFAX6 on 25 Mar 22 from SBI bank
                                  Ticket booking from Tirunelveli to Bangalore not successful
                                  Money detected from account and no ticket generated
                                  Call centre not assisting
                                  Refund not generated
                                  May 4, 2022
                                  Complaint marked as Resolved 
                                  Red Bus customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 29, 2022
                                  Red Bus Customer Care's response
                                  Hi,

                                  Greetings from all o[censored]s, here at redBus!

                                  We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

                                  You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

                                  With regards,
                                  Team redBus

                                  Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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                                    S
                                    Suraj018
                                    from Amravati, Maharashtra
                                    Mar 25, 2022
                                    Resolved
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                                    Resolved

                                    I booked a ticket from Pune to Amravati fir 4th April, ticket no: TR4R22958490. It showed different boarding timings before booking the ticket and boarding timings after booking the ticket. I've added couple of screenshots for the proof. It showed 23:20 as the boarding time before booking the ticket and my ticket has boarding time as 9:20 pm. Can you please have a look at the screenshots and solve this issue at the earliest. Kindly do the needful.
                                    Apr 30, 2022
                                    Complaint marked as Resolved 
                                    Red Bus customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 26, 2022
                                    Red Bus Customer Care's response
                                    Hi,

                                    Greetings from redBus!

                                    We are checking on your concern and we will get back to you soon with updates.

                                    Please allow us some time.

                                    Thank you
                                    Team redBus!
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