Red Bus Complaints & Reviews

Redbus provided me wrong boarding location
I waited at kashmere gate 5 that they gave me
But bus didn't arrived there... it has arrived so longer distance away from the given location so i missed bus and i want my fund to be refunded

Had a very very disappointing experience with Zingbus booking done through Redbus.

My team member, Mr. Akash Patel, was booked on Zingbus from Vadodara to Pune.

Ticket ID TR[protected]
PNR ZB[protected]
Date of journey 03Feb22

He went at the boarding stop (Golden chowkdi) at the scheduled time. However, the bus had already left early.
Zingbus rescheduled the ticket to the next day. Please find below the email from Zingbus about the rescheduled ticket.
It was not possible for Akash to stay back for a day as he has important work at Pune today, hence he had to catch another bus last night.

Zingbus is not ready to refund the amount. It was completely their fault, hence they immediately rescheduled the ticket. But we want the refund.

The Zingbus team is not responding properly and is being highly rude.

Please help us with this to get an immediate refund.

Have booked bus from redbus, Verma travel. Journey is in 2 part Ahmedabad to Bhopal and then Bhopal to Betul.
Today 31Jan 22, I reached to Bhopal, but from Bhopal to betul they didn't provide bus. Now I am stuck in Bhopal.
---
redBus mTicket
Route: Ahmedabad to Betul
Ticket No: TR2Y23545597
Primary Passenger: Ankit Deshmukh 30, MALE
PNR: 3821863
Trip Code: 1789
Travels: Verma Travels.
Departure: 08:30 PM Jan 30, 2022
Seat Numbers: 16L
Boarding point: soni NI Chawl over bridge Near ctm
Address: soni NI Chawl over bridge Near ctm, Ahmedabad-380026
Boarding point contact: [protected]
Verma Travels. Customer Care: [protected]/[protected] / [protected] / 4203237/ 7
Check your ticket : https://s.redbus.com/g45269s
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

I tried to book 2 tickets on redbus from chennai to hyderabad. while booking money got deducted and got a notification that these seats aren't available. i didnt get any booking confirmation message and it didnt even reflect it in app also . we booked some other bus then i got a call from operator saying that they got booked. i tried cancelling but i cant. raised the request but no response.

Sir, I have booked by ticket from Delhi to Beas on 28 Dec 2021 through RedBus website. Now, when i am asking red bus for GST invoice for the ticket the redbus replies that invoice would be provided by Bus Operator. I am not getting response from Bus Operator also. Request provide me GST invoice of the Ticket pl.

Details of ticket
T.No.-TQDM36388537
E mail id- [protected]@yahoo.com
Mob. No.- [protected]

Hi

Please send invoice with GTS for my ticket Number TR2V83345736, coimbatore to chennai travelled on 27/1/2022. Please send the invoice to the email id

Hi, i booked ticket from abohar to Chandigarh for today 28th Jan 6:45 am, when i reached the boarding point there was no bus and I got to know that the bus was rescheduled to 4:30 Am and i was not aware about it. No prior intimation was given.
My whole plan of travel got delayed and affected. Didn’t expect this to happen.

Please HELP ME WITH MY REFUND ASAP.

I Have booked Ticket from Chennai - Singaperumal Koil to Dharapuram on 21st Jan 2022, Ticket No -TR2Q[protected] PNR No: VTA-AP-[protected] - Vetri Travels. Scheduled Time 10.27Pm. Around 8.57pm I have received a confiramtion message of Bus schedule from Red Bus and I have been waiting at the mentioned Bus stop. Still 9.45 pm i have not received Bus number and Contact number of the driver. Then I have called Bus operator (number shared in ticket at the time of booking). That person (Vetri Travels) he told that bus was cancelled. Time was near 10.00pm
. After 10.00 pm our Tamilnadu Govt announced Lock down. what an ordinary comman man can do at 10.00pm on the mid of Road. Then I suddenly booked another ticket with another Bus operator and competed my Travel with huge obstacles and very much worst conditions. But still I have not received any message of Cancellation of bus by Bus operator and refund of my hard earned money.

My booked a bus for 13:15 but I received the ticket on 13:24 because of which I could board the bus. I would request a refund for the same.

I have booked tickets in Red Bus app in 12 Jan 2022 in RMJ travals Chennai to Thanjavur ticket no TR2E83524590 Bus boarding location is koyambedu Omni Bus Stop time 11PM...achually I have booked tickets in 10.25 koyambedu Omni Bus stand itself..I am and my wife and my two kids waiting for Bus boarding location... I tried to contact Bus operator contact number but he not picking my call.. after some time the Bus operator contact number was switched off.. I'm totally disappointed ..I'm also tried red bus customer care I'm didn't get any response..I tried to cancel my tickets in app but I can't..than I cancelled my tickets in help chat... after that i got call from Bus operator he told come down urapakkam achually koyambedu to urapakkam nearly 50 km distance in the night me and my family travel is not possible because Tamil Nadu Government implemented night lockdown here there is no transportation facilities...I'm till wait 11.30 pm koyambedu with my family even i dont get any cab for return back to my house.. finally I reached my house ...next only I travelled to Thanjavur... regarding this booking cancellation past 12 day (12 Jan to 24 jan 2022) continuously following Red Bus customer care.. but I don't get any response.. finally Red Bus told me we not giving refund amount there are trying to justifies with their refund policy.. I'm totally disappointed and this kind bad experience with Red Bus..

It's been more than 48 hours and I didn't receive any cancellation message regarding my bus. The bus operator informed me about the cancellation but I didn't receive any message from REDBUS. I complained several times but no action was taken. No refund process has been initiated.

I travelled to lucknow on 31 July.2021 from Lucknow to Meerut but not able to generate GST invoice for reimbursement form company.

Hi,
I was transacting an amount of 2859 for an online app - Hopscotch. When I was about to pay the amount, my amount was deducted to Redbus account. This happened on 22 January 2022 at 8.42 am.

Account that received the payment - Anurag gupta - redbus.[protected]@hdfcbank

I request a refund or return of my money as soon as possible.

I book a ticket in Redbus app, money deducted but ticket was not confirmed, please refund my money, I paid money through google pay.

I booked a bus ticket via Red BUS from its website online. I booked it for 1st Jan 2022. I booked a ticket for traveling to Raipur (C.G.) from Pathalgaon (C.G.). My money got debited but I haven't received my bus ticket. I am attaching the proof of transaction. Please verify if, for this transaction, you have allotted a ticket or not because I don't have any other details to show as my browser gets closed after the payment got debited from my account.

Bus Journey details from Duliajan to Bokakhat on 19/01/2022 are PNR: 110618, Seat No: 17, Reporting Time: 06:15 AM, Boarding: Duliajan New Astc Bus Stand at 06:30 AM, Service No. DJN-GHY VIA TSK DBR DAY-JT01, Bus No: AR 01 M 2465 and Helpline No:[protected] the above mention details are about the bus details ...and after traveling 100 km the bus got broke down and I have to chnge the bus which wasn't arranged by the Volvo authority and I have to pay again for the fare to reach my destination @bokakhat .

I did paid via online ₹827 rs ...I want my money as per the bus operator he told me that via online I will get my money back, but till now I didn't get it and no one contact me yet so kindly solve my refund process .

I was booked single ticket for Alathur to chennai on 18/01/2022, I was booked only one ticket cost Rs.945 but amount debited in my account double time Rs.945, Traveling date 18/01/2022 but ticket booked date on 17/01/2022, I was waiting for past 4 days for money will credit in my account but not yet credited, I attached account statement and ticket proof also, please rectify my queries and credit my money in account. Thanks in advance...

I want to complaint against Red bus.Bus name is go air bus..the ticket for going from basti to Delhi was issued on 14th December..the name of the primary passenger is mohd Sajid//55-male..he called 14th December and said that the bus will not go today and some problem has arisen in the bus which has been cancelled and your money will be returned in 1 week, and I called them again and again, so they said that tomorrow your payment will be returned, the day after tomorrow it will be returned, but today it has been 1 month and they are not returning the payment yet and talking so rudely...

Dear Authority,
I have booked a ticket in Metur Super Services(MSS) transports for my son to travel Nagercoil to Bangalore on 16th January 2022. MSS had canceled the bus service for 16th Jan as COVID lockdown was announced on that day. We were not informed about the cancellation and the alternate arrangement.
Since I was left dark in this matter, I had booked a new ticket for 17th January 2022 on the MSS website, as my son's journey was an important one.
When he has boarded the bus on 17th Jan he was informed the 16th ticket was swapped to 17th.
As no information was passed on to me about the cancellation and alternate arrangement, I was in a position to book one more ticket for the same journey unnecessarily. I hope that the amount for the canceled trip will be refunded soon.

Detail of trip Cancelled by MSS:

Route: Nagercoil to Bangalore
Ticket No: TQDQ61600948
Primary Passenger: Jagadish N S 18, MALE
PNR: MSS93986
Trip Code: 411
Travels: Mettur Super Services(mss)
Departure: 07:45 PM Jan 16, 2022
Seat Numbers: 22
Boarding point: Nagercoil Omni Bus Stand
Address: #20, Omni Bus Stand, Vadasery (Nagercoil)
Boarding point contact: [protected]

Detail of new ticket booked for 17th January 2022:

Primary Passenger: Jagadish N S 18, MALE
PNR: 93986
Date:[protected]
Time: 07:45PM
From: Nagercoil
To: Bangalore
Board: Nagercoil Omni Bus Stand
Seat: 8
www.mssbus.com

Redbus customer executive added manager from Jai sai road links on conference. He used abusive language when questioned on the pending refund for bus breakdown