Red Bus Complaints & Reviews

I booked two sleeper tickets from Red bus, Nagpur to Jabalpur at 25/12/2021 for Rs 1300.
Got confirmed seat numbers as BG8, BW7.
When we board the bus, it was sitting bus instead of sleeper.
Conductor misbehaved with us and Redbus doesn't even register a complaint.
PNR no - 13229
Trip code -10
Travels - Singh bus service
Ticket number- TQDM80595406
Boarding point contact - [protected],...

With reference to my booking on redbus from Chennai to nagercoil, redBus has stated this bus in primo and rates as a good bus but it is very unprofessional they have not maintained punctuality, amenities agreed are not available in the bus, charging port is not functioning, water bottles are not provided and redBus is charged fare including all these facilities....

My booling mobile number is [protected].
I have booked ticket from muzzafarpur to delhi on 15 dec 2021.
Go air bus, the bus operator called me and said to me that bus is cancelled today and your money is refunded by redbus soon. But i said them there were no cancellation msg received yet then they said you received it as soon as possible. After this i called redbus and confirmed then about all the situation they after some time...

We booked 4 tickets through redbus. We wanted to cancel one ticket out of 4. Redbus app say ' do you want to cancel few seats'. I expected all to show me list of all 4 seats and allowing me to decide which ticket I want to cancel.

Instead, app cancelled the whole ticket of 4 people and deducted cancellation fee for 4 people instead of one person.

Took me 45 mins to find a number to call. The customer service...

My Journey date is 30Dec21, but red bus giving facility to reschedule journey date, from 30 to 29, But the link is not operating, So this is fraud...

This is Shaik Subhani I have Complaint Rise To the red bus why Because My Ticket Is Cancel but Amount Not Creadited.
TicketDetails:-
Ticket No:TQC[protected],
Service Code/Name:CPT - MBXR/4530,

Name Age Category Gender Seat No.
SUBHANI SK 22 ADULT MALE 22...

I travelled from Varanasi to Delhi on 3rd December 2021 with ticket id D6N24546. I want gst invoice for the same....

I travelled from Pune to Mumbai and the other way round on 11th December 2021. And then I travelled from Pune to Baroda on 14th December 2021 and from Baroda to Pune on 17th December 2021. Redbus does not provide a GST invoice and asks customers to get the same from Bus Operators. It's really an arduous process of chasing the Bus Operators as they do not answer the calls. I need GST invoices for the following ticket numbers as I have to claim...

I availed Ticket reschedule option once for a ticket and my travel plan got changed, and hence wanted to reschedule the ticket but there is NO Reschedule option at all . And no cancellation option as well. Now my ticket booking money is wasted. There is no help at all....

I booked a ticket from Indore to Kota last night, when I reached the boarding point the bus already left. Moreover, I did not get the bus driver's number nor did I get a call from him, so I tried to call the operator. I asked him if there's any bus after this, he denied it. Later I asked him if I could reschedule it, he said we can't do it, RedBus is responsible for such activity....

I, Satyanshu Kumar had booked a bus from Muzzaffarpur, Bihar to Delhi as on 04/12/21. The bus came under Yatra Guru Travels.

Ticket number- TQCX50293562
FARE- RS 1535.40 /-
The scheduled departure was 15:00 .But unfortunately the vehicle suffered a break down.The operator messaged me at 13:00 hours, explaining about the cancellation of journey and the upcoming refund through Redbus. in the next 72 hours.
br...

I have booked a ticket for Pune-Banagalore on 14th Decemeber of worth 1500 k. The amount is debited from my account but redbus says they did not receive it. My bank asks me to report a complaint to redubus. I tried reporting a complaint on their mail [protected]@redbus.in. But they no longer accept complaints on that mail. so I tried their 'Help' option on their official website, But I have to chat with a bot which says " I am sorry about...

I booked ticket for my colleague through redbus agent agent MONICA TRAVELS from Chennai to Bangalore on 13 OCTOBER 2021 Bharathi Travels (716) PNR # TS[protected]CKFG/1582990/A/C and paid INR 1260. This fare higher than normal fare.

The bus was breakdown near Ambur, Driver was not arranged alternative bus, he informed to my colleague, bus operator refund the bus fare through agent, next dy I informed to Travel Agent,...

I had booked cab for outstation on Redbus before 14 days and 2 days before I had received operator details. On journey day, Operator had cancelled my booking. I called Redbus customer service & took follow-up for 6-7 hours but they did nothing and totally wasted my time.
As Redbus customer service unable to arrange another operator before 2 hrs. of my journey time so I requested cab operator to continue my booking so he charged me...

Hi Team,

This complain is against- PNR[protected].

I booked the ticket at 10:57pm on arriving the given address -
Near to alam Bagh, avadh hospital, VIP road [protected]
Landmark: Near to alam Bagh, avadh hospital, VIP road [protected].

I was there only when I booked ticket and then I called to the given number that i received after booking of ticket. That person suggested me to go...

I have a serious issue because last night (11/12/21) was completely horrible. Plz see the booking details carefully. I had booked a bus from Pune to Nandgaon (Nashik) and dropping point which came by itself was Nandgaon Titha which to a surprise is a dropping point somewhere in Nandgaon Goa. We had to go to Nandgaon near Manmad. Somehow my husband checked the details again and we asked the bus operator many times and they confirmed Itz going...

We have resolved your concern[protected] ref:_00D281KZyA._50010ywBzt:ref

The above is mentioned complaint number and subject which was submitted to redbus application and email was recieved reffering that it has been resolved. But I didn't not recieved my money back since its more than 1 year . As redbus money refund policy is to refund money with in 6 month.

The bus for which ticket was booked didn't show...

I booked bus through red bus service from Sultanpur Uttar Pradesh to Delhi for dated:08/12/2021, Seat No. SU 4, Passanger Name is Ram Achal Maurya. On date of journey 08/12/2021 at 16:00Hrs bus operator operator told us that your bus is cancelled even buswas not cancelleds showing on red bus app. They provide us different bus same travel company Krishna Travels but not provide sleeper seat for which i pay to red bus service instead of that...

I am booking my AC bus ticket through redBus but operator provide non AC bus I am complain to red bus in 24th November but RedBus only repeat wait for 24 hour wait for 24 hour last 12 to 13 days there are no good response by redBus...

I have booked bus from Gorakhpur to Jaipur. The bus team allowed to sit other person at my booked sleeper seat. At one petrol pump he stopped bus for three hours saying that neither money is available nor petrol. Because of this delay I am to be failed to take my return bus journey....