Red Bus Complaints & Reviews

I was waiting for more than three hours and i have lodged a compliant and my complaint refeence number is 17828544 but no positive feedback from him

I had booked a bus for my mother 62yrs old from Hubli to Pune in the Redbus site it allowed me to book and the bus was to leave Hubli at 3:20AM and my mom was waiting all alone at the stop from 1AM. At 3:25 when I called customer care to enquire, they told me the service was cancelled by the Bus Captain when I asked them the reason for it he told me the bus had already left at 2AM. When I questioned them about the timing, all they had to say to me was "Sorry mam, it passed Hubli early today." This is so disgusting. I am so furious right now, I already raised a request for refund last month but still no response at all from your end. Its highly disappointing that after all that we went through you'll as a company don't feel it necessary to take note of it and resolve it for us. More than the refund its the horrible service that is annoying me so much. If I do not receive a response and a refund within this week, I will be filing a complaint and also will make sure to put up these reviews on my site.

You hav established only computerised system...their is no one to listen our problem directly and make them solved soon...

I uave book 4 tickets along with two new ly born babies form indore to mathura by safar express pvt ltd..we have provided ticket with timing 6:15 pm.
Still we r on road and waiting for bus...its 8:26 pm...thr is no info against our bus...babies are getting irritate ... We r trying to complain to bus operator...but he ia not pick up the phone...redbus making us bsy on computerised voice system

I had done payment for Redbus.in for travelling from Ahmedabad to Kota on Dtd, 25.02.2022 for Shrinath Volvo bu Seat No. L9. Pyment done wide ref. No.[protected]IGANBTQBU6 TRANSFER TO 45 via INB of SBI. But ticket was not alloted to me by Redbus.in and also payment not refunded to me.

So i had confimred same seat and Bus through Makemytrip after it.

I have been booking Volvo bus services via RedBus for traveling from Durgapur(West Bengal) to Kolkata, but for last few months the bus gets changes in between trips and the reservation is lost in the transfer.

Even after charging around Rs 130 more than the actual bus fare, Redbus is not taking any responsibility to make sure the service is not disrupted.

The change of bus in between road, transfer of own luggage, and no reservations in the changed bus, has lead to mental harrasment for me and it makes no sense to make reservations.

Hence, i would like to file a complaint against Redbus so they can take responsibility of the overpriced but disrupted service and compensate for my harrasment too

Hi please help to share gst invoice bill for below ticket
Ticket No
PNR
TR3A23847722
KINM28F5237706

I was traveling from Ngp to Raipur on 2 March 22.in the midnight bus stopped at dhaba in mathani village, I came outside to find washroom but within 2 mins when I was backed bus was not there.when I came outside the bus driver had seen me still he left me alone at the strange place with strangers.i was a single girl in the midnight and time was 1 AM almost.it was terrible unsafe situation for any lady to stay out of city in the midnight and she cannot do anything for herself I hope u understand how I was feeling a that time I'll not recommend anyone to book bus through ur portal. Very pathetic

I tried booking redrail from erode to chennai on 28.02.2022 10:37 am, payment of Rs.567.70 got successful on 01.03.2022 8:20 pm via Google pay but the ticket was not booked so kindly get back the amount to my account as soon as possible.

Book a ticket on redBus for traveling Karad to Mumbai on date 26 feb 2022 for traveling date 27 feb 2022 of nakoda travels. I got ticket of journey date 27 feb 2022 at 11:59 pm seat no 15U Ticket Number: TR3V12316574 later at 11:15 pm nakoda travels Bus conductor call me that tell me that my booking is for today. As per his record booking is for date 26 feb 2022. Later next day nakoda customer service representative call me and tell me that in thier record travel date is 26 feb 2022 and 27 feb date travel is full. No seat available. They can't give me seat or refund. They tell me to call redBus customer service and sort out the problem. I call redBus customer service but they also can't give me seat or refund. Only complaint is raised. They said that due technical issues all happen and can't refund all amount. But loss my money also I have book another ticket in emergency and pay double amount. So please look at this issue and do needful

I booked my bus ticket by REDBUS on 27 Feb 2022 - Ticket Number: TR3V64730272 | PNR No: 44627 from Badlapur (maharashtra)-Kolhapur(Maharashtra) for dated February 27, 2022 that tckt amount was 855/- Rs. and cancelled it on 27 Feb, 2022.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that deposited an amount INR 295 /- in my card account.

Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.

Looking forward for your cooperation and quick response.

iam pasting the mail which i got from REDBUS after cancellation.

Dear sir,
I booked a ticket (id 37ETS8PG) (transaction no. [protected]) in mesra parivahan maa kamla. Rs 339 seat B5 on 25/2/22. Dept. Time 5.30pm. Boarding point booti more, ranchi. Ticket for ranchi to dhanbad.
I am souhardya chatterjee age 20.
But bus has not come on time and another bus had come in time (maa kamla), whereas another bus came which did not allow me to travel on booked ticket. So, i came by my own money through another bus. Therefore i request you to refund my money and take neccessary action. I was waiting for maa kamla but did not come on time.
It was told that before 2hrs, bus contact no. will be send by sms but that did not come.

I have catched Tejas Travel from Mumbai to Tuljapur at 7.50 PM (Dadar) but there is no rest stop for dinner. In return journey from Tuljapur to Mumbai clearly mentioned about "bus will not stop at any rest stops".

Based on given information on website I assume that Bus will stop Mumbai to Tuljapur route and no halt Tuljapur to Mumbai as it starts at 10.00 PM

Please understand passanger travel with their families and planning accordingly as per given information. Now we are in trouble and running pillar to post to request Bus driver, bus operators & redbus.

Are we wrong and selected wrong booking service who providing mis-leading information

Sir i have to state as under today i have booked my ticket on red bus platform of East West Travels from Nerul LP Mumbai to hubli. Seat No U3 & U2 and i have paid through UPID AMOUNT OF RS.1895.26/- FOR 2 TICKETS.. AMOUNT HAS BEEN DEDUCTED BUT TICKET NOT BOOKS.. KINDLY REFUND THE SAME

I was traveled on 18th February 2022 from pune location to narsi, but bus driver drop me on udgir which is far from my location 90km away. Also they drop me 6hr delay in wrong location. I got very truble on that day, that is worst experience with red bus services. I am requesting to resolve my issues.

Whenever customer booked online ticket through redbus for khaira services the ticket got booked successful while on the day of journey the khaira operater cancelled the ticket booked for full cabin into a shareable one... without any prior information given to the customer

Hello, I have booked the ticket from INDORE to JAIPUR and cancelled the ticket with TICKET NI TR3R1788552 PNR NO 12956591 days ago. The money is not yet refunded to my bank account but received a reference mail from redBus that refund successfully
I want my money to be refunded back. How can I get back ?
Why are they not refunding my money back

I’m cancelling the ticket of Kolhapur to Mumbai. I don’t have my money in the bank account so please follow

I’m cancelling the ticket on red bus aap
But I Don’t have my money in the account.

I and two of my friends had gone to Prasad, Rajasthan for one of our friend wedding's in Prasad, Rajasthan. So while returning we had booked a bus services from red bus in which there's an company called as Laxmi traveller's who is giving false representation under the brand name "NEETA TRAVELS".

So, bus starting point was from Udaipur, Rajasthan at 3.20 pm dated 19th February 2022 and they were too pick us from the "Jain Restaurant" Prasad Highway, Rajasthan around 4.20 pm dated 19th February 2022. Now then firstly bus was late by 3-4 hours and instead of picking us from the pickpoint bus moves ahead o[censored]s for around 40km away from us. Instead of they coming back to us and pick then forced us to come 40kms ahead, it was around 7pm in the evening we couldn't get any help on highway finally when we got a help from a truck in which 5 people were already there infact they were drunk, it was life threating moments for us it was completely unknown areas state for us wherein our mobile phone was off. It was too scary situation wherein our family nor any1 could contact us.

They had promised us to provide Volvo bus service, they are providing with a normal ac bus which was PATHETIC stinking. Window glasses of the bus were completely cracked, wind pressure could have broke the glasses and it could be life taking for any1 o[censored]s. Those window glasses were broken since more than a year. The owner of the company is very disrespectful person instead of helping us, he started giving dhamki stating " you don't know who I am" go 2 to police station"

On requesting for our refund and provide us with a better services he was giving life threating dhammki.

Company is based in Jodhpur, Rajasthan and it is headed by a Praveen Panwar. We request for a refund along with it cancel the business license of Laxmi traveller for giving a customer life threating dhamki's providing false information and fooling passengers

Bus vehicle no "RJ19 PB 9100" and i have all images of the picture for the better understanding I can provide them.

Red bus is also responsible for all this, it's not the first time it's happening earlier while Goa there were some bigger issue Red bus didn't response to it. They don't do any research of the company, allowing any traveller agencies company on their portal. Nor they take any responsibility of the passenger. I urge and request too refund my travelling cost for lose of my prestigious time and from going through risky and life taking situation of highway.

Further banking details for refund will provided through Gmail I'd [protected]@gmail.com after we get any positive feedback and response to our complain

Hi Sir,
I booked tickets from Bangalore to Hyderabad in Red bus. Date of journey was[protected]. I received call from morning star said that bus was cancelled due to break down and they said money got refunded to Redbus. Redbus people saying that bus was not cancelled. Kindly log the complainant and please help me to get the refund money.

Bus number was AP 39 W 2944. I received call from morning star [protected], [protected] on[protected] at 15:54PM for cancellation information.

Note: Now I got the evidences from morning star. You can see that in pd[censored]nder PNR number Blocked service in red colour. I also received whats app evidences from morning star with ticket remarks as 'AMOUNT REFUND'.

Please help me to get refund of total amount.