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Red Bus Complaints & Reviews

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Red Bus reviews & complaints page 43

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A
abhisar pandey
Nov 6, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Very bad customer service... And not refunding my money back

I had booked a ticket from delhi to basti on 3rd november... But after waiting 3 hour bus did not arrived, , , , and nxt day when I am asking for refund I am not getting any response.
[protected]...
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B
Bhuvaneswari murugesan
from Chennai, Tamil Nadu
Nov 3, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boarding point issue

I have booked a ticket from thanjur to Chennai 03rd November 2021 at 10.30pm in YBM travels.due to some boarding point issue they have changed boarding point from SBI ATM to cholan statue without any information. I called the boarding point contact person. They are replying very casually yes we have changed the boarding point near to cholan statue.not even providing proper boarding point information he cut my call. Not even receiving any...
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R
Riti Grashia
Nov 3, 2021
Nov 4, 2021
This thread was updated on Nov 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay of more than one hour

I booked a bus to go to Chennai on 3/11/21 at 12:40 pm . The number of the bus operator given on the app was not reachable from the moment I booked . I went to the boarding point at 12:40pm . For the next 20 mins there was no bus so I called the customer care . They asked to wait further . They told me that the bus is going to be late by 30 mins at 1.15 pm . I waited till 1.45 pm . No bus was there and neither did the bus driver picked his...
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N
Nawazs
from Amravati, Maharashtra
Oct 31, 2021
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Bus late 5 hours

Yesterday ticket book from pune to Amravati pickup time 8:10 Pm but bus late come 8:30 pm and also drop time 10:10am. But til time i m in bus, , now bus in akola 1:15pm...also 2 more hours late...total late 5 hours ...my important time is lost who is responsible.please refund my amount as per your policy...
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M
Moumita Ghoshal
Oct 30, 2021
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Seat booking and ladies safety

Without perior reservation took so many boys in the bus. no safety for the girls or ladies.
National Bus services
Bus no - KA01AH4522...
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V
Venkatachalam Nagappan
Oct 30, 2021
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Bus operator cancelled bus

1. I have booked Sri Ramajeyam Travels through Red Bus operator from Pudukkottai to Chennai - travel date - 07/11/2021 for ₹530. The bus operator cancelled the bus on their own and just a message came that it was cancelled. But when i try to book another ticket i incidentally found that the SAME BUS was listed for ₹950 and open to book for the same date and same time. So, it is clear that they have cancelled all the tickets just to escalate...
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V
Vasu hirpara
from Tharad, Gujarat
Oct 30, 2021
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Ticket cancellation issue

Whenever I cancel my Gsrtc ticket, the ticket is not canceled. Through Red Bus and my money goes too.
Yesterday I canceled my ticket to the same problem i face it e think you are fraud in gsrtc ticket
i want my ticket money refund now...
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D
Deepika Shreerang Kavishwar
Oct 30, 2021
May 7, 2022
This thread was updated on May 7, 2022
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Seat change

We have booked mumbai to sendhwa 3 bus tickets and after boarding the bus our seat numbers were changed and last seat was given to one o[censored]s which was horrible, they say these seats were allocated in chart,
What is the sense of even booking online in advance if we dont get seats we choose,
All the while we kept complaining driver but no support.
Should we raise the issue to consumer forum that even after booking from...
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N
Nami 092001
Oct 29, 2021
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Poor quality of bus and sitting

I was going to waraseoni from Indore from pawan travels and the bus was extremely dirty and there was vomiting there and then on that they sprayed a perfume which was very suffocating and after some time even k felt like puking and the bus the bus was quite bouncy like in the straight plain road even it was getting difficult to sit properly and because of all this I HAD TO GET OFF THE BUS AT INDORE ITSELF.
Hence, I seek your response...
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R
ridhima adhikary
Oct 29, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Bus had no permit for travel due to which traveller faced issues

Hi,

I have raised an issue on 19th October, complaint id 16760064. I have spoken with your executive Rasheed and Vinaya. Every time I had a word they told concern team will get back to me. May I know that when the concern team will get back. What is the TAT to get back with a proper resolution?
For your reference, I have booked a bus for Mr. Abhijeet Yadav from my account. The register no. of my account is [protected]....
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Hi,

I have raised an issue on 19th October, complaint id 16760064. I have spoken with your executive Rasheed and Vinaya. Every time I had a word they told concern team will get back to me. May I know that when the concern team will get back. What is the TAT to get back with a proper resolution?
For your reference, I have booked a bus for Mr. Abhijeet Yadav from my account. The register no. of my account is [protected]....
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M
manoj. cherry
Oct 28, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Booked on wrong date

I tried booking bus, for Tomorrow date, but it got booked on same date of booking that is today..I want to cancel my ticket, but unable to cancel it....
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S
Sunil424
Oct 27, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Reservation

Address:Amalapuram

I have booked reservation and staff was fighting with reservation staff and supporting his staff. (Service number 24279)...
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S
smore1990
from Pune Metropolitan Area, Maharashtra
Oct 26, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refund Booking Amount

Address:Hadapsar Pune, Pune, Maharashtra

Hi,
I am Sandip More Booked A ticket Pune to Varangaon Today at 9:00 AM 3 time I refund amount 2time but when i book ticket 3rd Time ammount is Debited from my Account but Not Getting Refunded to Me, I request you refund Me Ammount ASAP. ( Please find The Transaction Screen shot with this Mail).
thanks & Regards
Sandip More...
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J
Jitendra singh1985
from Kota, Rajasthan
Oct 24, 2021
Oct 26, 2021
This thread was updated on Oct 26, 2021
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For getting money back .. payment clear but ticket not.

Address:Rajput colony kansuwa kota-4

I booked family ticket from indore to Aurangabad in etc royal star 1 time my money is deducted but ticket not clear.. So after 5 minutes again i booked new ticket which is clear with new payment. So tell me how i get my money back for 1st attempt in which money deduct but ticket not.....
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M
Madhukar alli
from Solapur, Maharashtra
Oct 24, 2021
Oct 24, 2021
This thread was updated on Oct 24, 2021
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Incorrect timing

In red bus time showing 11.55pm when i booked seat .But bus operator said he will reach by 2.30am ...So 2.30 hour i have to wait at boarding point with my family on highway......
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D
Dhananjay Deokar
Oct 23, 2021
Oct 24, 2021
This thread was updated on Oct 24, 2021
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Payment of rs 605 was deducted but no ticket.

Address:103, Veer Savarkar Nagar Near Reti Mandi

I tried booking bus from Surat to Indore following were details . I didnot received any Ticket the amt 605 is deducted by bank . pls repay refund the amount Rs 605
17-Oct-21
(17-Oct-2021)
TO TRANSFER
INB Redbus
[protected]IGAMFTQR
TRANSFER TO 4599558
162090
605.00 ....
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V
Vijay dania
Oct 21, 2021
Feb 3, 2022
This thread was updated on Feb 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Operator of ice Angels tour and travels refused to my confirmation ticket

Dear sir
on dt 20.10.2021 I booked my ticket from kullu to chandigarh through your company with ICE angels tours and travels in the name of MUKESH aged 62 yrs. I paid Rs. 1050.00 on line from your office/company i received my confirmation of ticket.And mobiles no.s were provided for further help/ enquiry. when I contacted on same no.s operator denied for my confirmation although i had sent your confirmation ticket screen shot to...
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S
Shivam Dania
Oct 21, 2021
Oct 23, 2021
This thread was updated on Oct 23, 2021
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I am complaining about my ticket which is booked by redbus but the bus operator said there is no booking of this ticket number

Hello,
Last night I booked ticket from kullu to delhi via ice angel travel agency. The charges of ticket was 1050 . I booked this ticket from redbus but when I told the operator to check the ticket, he clearly denied and said there is no booking of this ticket number .

I am filling this complaint for showing your inconvenience behavior and I am requesting you to send my money back....
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K
Kuttikz
from Kannur, Kerala
Oct 20, 2021
Jan 26, 2022
This thread was updated on Jan 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two transactions at same time , same date and same ticket

Address:Surya PG, Near SJES college,Medahalli, Bangalore,560049

Respected sir,

I will book a ticket from Kannur to Bangalore on October 15 at 11 Pm . That time first payment was done at Google pay . But Google pay will some server issue .so payment was on processing .So I do another payment method like Paytm .That payment was successful and my ticket was confirmed.After few minutes Google pay money also debited to redbus for that same ticket.So, for that ticket two time, my money was debited...
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