Red Bus Complaints & Reviews

Dear Sir/Madam,

This is Nishaila from Bangalore,
Yesterday (19.11.2021) night I had booked Subramanya Travels to kukke Subramanya and the departure time from gorguntepalya banglore, 11:25. But around 9:00 pm I got a message from Red bus stating Nagashree Travels will be coming to the pick up point at 10:30 and departure at 10:45.

But when I got into the bus, I saw the bus condition was tooo bad, seats were torn and no cleanliness was maintained. And a passanger was Drunk ! As a single women traveling I was scared and asked him if there are any other ladies in the bus . Thankfully the ladies were there, I got into the bus.

The sleeper coach, the local bus not well maintained !!!

And in middle around 2:30 am they stopped for the washroom usage in an open area, I questioned the driver why can't he stop in any hotel or petrol bunk ? Instead he told me, u should use the open area... It was very uncomfortable !!

Later I with other female passanger went 500mts far from the bus and while we were back, the bus had already started moved 100mts without ensuring that all the passangers have got it into the bus or not !!!

Wer is the safety for the travelers ! This is the worst experience ever

I am going to report this issue in all Google services !!

Request you to kindly look into it

I had booked bus east west traveler from Dharwad to Shimoga dated 20th Nov, 6.30 AM... I did not receive any bus number... I tried calling the number given in contact... Also, I did not receive any call from bus ... I could n not board the bus .. request to refund amount...

Please find attached ticket...

Kind attention:
Team RedBus
Ticket details:
Ticket number (TIN): TQCE39909378
From: Kolkata
To: Suri
Date of journey: 20/11/2021
Travels: SBSTC-KUDGHAT - RAMPURHAT - VIA - PANAGARH - 07:15

I am utterly dejected about this Bus Ticket booking with Convenience Charge
Reason:

1) Today 20 Nov 2021 on reaching my Boarding Point ie ESPLANADE SBSTC Bus Stand --- I have found that my Booked Seats No 02 & 01 has been allotted to other passengers in Manual Ticket by SBSTC Person --- and Bus Conductor (Route Kudhghat to Rampurhat Tarapith dept time 08:15 am Bus ).

2) Your office should definitely contact SBSTC Booking Authority for this anomaly.

Regards

On Sat, 20 Nov 2021 at 08:17, Feedback redBus wrote:
Dear Jagabandhu Dutta,

Thank you for booking your ticket with redBus. The Tax Invoice for this journey is attached with this email.

Ticket details:
Ticket number (TIN): TQCE39909378
From: Kolkata
To: Suri
Date of journey: 20/11/2021
Travels: SBSTC-KUDGHAT - RAMPURHAT - VIA - PANAGARH - 07:15
Bus type: Non AC Seater (2+3)
Boarding time: 08:15 AM
No of seats: 2
Seat number: 2, 1

Please Note - The credit, for GST charged by the bus operator and included in the total fare, would be available against a separate GST invoice issued by the operator. Please reach out to the operator in case you do not get the invoice.

In case of any further queries, please visit https://m.redbus.in/help

Best,
Team redBus

--
PROF. SANMOY KARMAKAR,
JADAVPUR UNIVERSITY,

Wrong date ( instead of 20th Nov I mentioned 21st nov). Please change the date immediately. Bus departure time will be same.

Ticket number- TQCG34080244

I booked two night bus tickets from redbus with zingbus from bhuj to surat on 19.11.21. They give all confirmation, otp, ticket number etc. Evening they messaged that ticket is cancelled due to operational issues. And no other night bus available at lone rto circle of bhuj. Zingbus had planned two bus on same day. One bus was standing at rto circle bhuj and it was clearly seeming that there were no operational issues. Due to less passengers, they cancelled one bus. Atleast they should inform a day earlier. Troubled us a lot on last moment and ruined trip fun.

On 18th nov 2021, i have purchased two tickets of Rs.2, 310 from Tirupati to Vijayawada from redbus of Rajesh travels... The bus was cancelled by the operator due to heavy rains. I didn't get satisfactory reply from reply from redbus other than automated response.. hence i request the total amount mentioned above to the original payment method... The ticket no is TQCD44669823

Sir, maine Delhi se sanchor k liye bus book ki hai redbus se Vikas travell ki.Redbus me jo details dikhayi thi usse jo bus aayi hai wo puri trh alag hai.Naa ac hai naa clean hai.Staf behaviour bhi bekar hai ladne ko taiyaar ho jaate hai.

Sir I am book a ticket to Madurai to Calicut on 20.11.21.but some reason we dropped the travel.I trying cancel the ticket bur not possible. kindly help me to cancel the ticket and refund the amount in my account.

I booked my bus tickets from redbus.in online for journey on 30.12.2021 from siliguri to kolkata. On paying Rs.3597.00 they confirmed journey by royal cruiser (seat nos. 1, 2 & 8).
Subsequently on 05.11.2021 at 22.48 hrs. and again on 12.11.2021;16.21 hrs. one message was sent by redbus that they can not allot me seats and that the full refund of money will take place.
But unfortunately I have not been paid back the amount of Rs.3597.00 even after lapse of 10 days.
It is quite embarassing and matter of mental tension.
Please look into the matter and send me feed back of the status.
Thank you.
D K DATTA

My destination is palanpur for which i was charged 1490/- & they have droped me in ahmedabad half way to my destination... What should I do
How correct it is to drop a woman midway... I didnt expect such worst service from redbus & neeta tours & travels
I want my refund for this travel

I am travelling and inside bus... Someone is smoking & i feel nauseatic & uncomfortable... I already told this to my bus attendant but he is careless about it... Being a woman travelling alone I am helpless in this situation

I had booked a ticket through phone pe but booking cancelled and money deducted and credited to redbus wallet, pls transfer my wallet money to my bank account

Booked a bus through Red bus on 12th november from Delhi to Agra. Pick up man Amit kesarwani [protected] from hans travels was extremely rude and threatened us to get down from the bus. Asked for extra money. Misbehaving with the passengers. He was drunk and abused us for no reason. He said things I cannot even write it down here. It was a extremely bad experience. I will never use this travel agency again and will recommend other the same. We like to travel to have good time in life. Not to fight with pity staff of your. The situation was extremely embarassing

Hi, i was booked ticket of BABA travels on 3 rd of NOV 21 from pune to udgir. I was waiting since boarding time i.e. 9:30 pm & taken so many follow-ups with driver and operator but they answered me like we are here and there and lastly they missed their responsibilities they never forget to pick me . i called to customer care as well 2 3 times but i never get any positive reply . this is my humble request to you please make refund otherwise ill take strong action against this issue.

I have booked my ticket in Nov 13 but it is not booked and amount debited. After some time refund directly to my red bus wallet in place of my UPI without my knowledge.There no proper support also.

I booked 2 tickets today(12 Nov 2021). I cancelled them. I got a message saying that money has credited to your bank account but till now money has not credited.
Please credit it ASAP.

Ticket number: 66479882
Email: [protected]@gmail.com

HI,

This is Praveen, I Travelled on 7th November from KVR TO HYD, But i didn't get any voice for this trip, i requested via Red bus help, but no use please try to send my invoice asap.

Ticket Number: TQBZ39002750
PNR No: 1356255
EMAIL: [protected]@gmail.com
Thanks
praveen.

We have booked 2 seats for Malegaon Nasik from Ahmednagar and bus went to Aurangabad road. My wife having idea of road and they said bus can't go to Malegaon Nasik.
Bus is for Malegaon vashiim. Very bad service by red bus. They drop down wife and children's in ghodegaon which is 35 Km away from Ahmednagar which is pickup point.
Who is responsible if any thing mishappened?
We don't have vehicle for pickup of wife and children s?
We will definitely escalate the matter with higher authority and media.

I was waiting for your bus at bus stop. spent 500₹ on cabs as my hom I called redbus 3 times on that day to confirm.. No

I was waiting for your bus at bus stop. spent 500₹ on cabs as my hom I called redbus 3 times on that day to confirm.. No