Red Bus Complaints & Reviews

Without perior reservation took so many boys in the bus. no safety for the girls or ladies.
National Bus services
Bus no - KA01AH4522

1. I have booked Sri Ramajeyam Travels through Red Bus operator from Pudukkottai to Chennai - travel date - 07/11/2021 for ₹530. The bus operator cancelled the bus on their own and just a message came that it was cancelled. But when i try to book another ticket i incidentally found that the SAME BUS was listed for ₹950 and open to book for the same date and same time. So, it is clear that they have cancelled all the tickets just to escalate the price more by ₹420 because of festival season. When i checked with Red Bus customer care, they told that it is out of their control and asked me to book another ticket.

2. From chennai to Pudukkottai, i have booked in Sri Bhakyalakshmi travels to travel on 30/10/2021. They also cancelled that too on the day of travel. I got the same reply from Redbus.

Then, what is the CONTROL redbus is having on their listed buss. then why you are claiming as an efficient agent. In fact very worst commission mediator.

Because of cancelled on travel date i ended up booking uncomfortable buss with high ticket and got tension also.

Regards,
Venkat

Whenever I cancel my Gsrtc ticket, the ticket is not canceled. Through Red Bus and my money goes too.
Yesterday I canceled my ticket to the same problem i face it e think you are fraud in gsrtc ticket
i want my ticket money refund now

We have booked mumbai to sendhwa 3 bus tickets and after boarding the bus our seat numbers were changed and last seat was given to one o[censored]s which was horrible, they say these seats were allocated in chart,
What is the sense of even booking online in advance if we dont get seats we choose,
All the while we kept complaining driver but no support.
Should we raise the issue to consumer forum that even after booking from...

I was going to waraseoni from Indore from pawan travels and the bus was extremely dirty and there was vomiting there and then on that they sprayed a perfume which was very suffocating and after some time even k felt like puking and the bus the bus was quite bouncy like in the straight plain road even it was getting difficult to sit properly and because of all this I HAD TO GET OFF THE BUS AT INDORE ITSELF.
Hence, I seek your response and compensation as well.
I hope you'll understand

Hi,

I have raised an issue on 19th October, complaint id 16760064. I have spoken with your executive Rasheed and Vinaya. Every time I had a word they told concern team will get back to me. May I know that when the concern team will get back. What is the TAT to get back with a proper resolution?
For your reference, I have booked a bus for Mr. Abhijeet Yadav from my account. The register no. of my account is [protected]. However, the traveller faced so many issues.
1. The bus operator ask to board the bus 7 km away from the actual boarding point. My traveller was threatened that if he is not going to the said boarding point, he will be left. So he agreed and travelled to the new boarding point.
2. The bus came to the actual boarding point 2hours later, then why did he ask my traveller to reach the new boarding point? Its a sheer harassment.
3. The bus operator allowed other people to board the bus without booking, like a daily passenger bus.
4. Bus operator was not following the correct route, instead to drop the without booking passengers, they are taking the bus off route.
5. I have booked for a sleeper, where there are no window shield, instead a plastic was sticked. Also the AC was dripping, due to which bed was wet. Will share the pic of the bus with you.
6. The bus operator has no permit to come to kolkata, hence at bardhaman, bus was siezed by police and was there in the custody for more than 4 hours. The bus was about to reach kolkata by morning 8:30, however it was at bardhaman at 12pm. Do you really think that your passengers don't have other work rather than travelling? One travels so far for a reason, and e everyone has their own schedule. Why should I be affected by your bus operator's fault. My traveller also has to reach to kolkata by 10am, but still he waited till 12pm but after that it was not possible to wait more, so we have arranged alternatives.
7. I am escalating these issues since last 5 days and your executives are telling me to wait for 24/48 hours more. Now I can't wait anymore. I have paid 1300 for this travel, which seems a total unworthy and the bus service is more than a poor service, along with bus did not came on time. I need a complete refund for the same.
8. Its been more than 2 weeks and I got no resolution. Whenever contacting customer care, they are telling within 24 hrs concern team will call me. Through online mediums only getting autobots reply. I am really frustrated with the service of redbus
Bus name- Shree Krishna Rath
Ticket No. - TQBE33351580
Seat no. - LS6
Passenger name- Abhijeet Yadav

Hi,

I have raised an issue on 19th October, complaint id 16760064. I have spoken with your executive Rasheed and Vinaya. Every time I had a word they told concern team will get back to me. May I know that when the concern team will get back. What is the TAT to get back with a proper resolution?
For your reference, I have booked a bus for Mr. Abhijeet Yadav from my account. The register no. of my account is [protected]. However, the traveller faced so many issues.
1. The bus operator ask to board the bus 7 km away from the actual boarding point. My traveller was threatened that if he is not going to the said boarding point, he will be left. So he agreed and travelled to the new boarding point.
2. The bus came to the actual boarding point 2hours later, then why did he ask my traveller to reach the new boarding point? Its a sheer harassment.
3. The bus operator allowed other people to board the bus without booking, like a daily passenger bus.
4. Bus operator was not following the correct route, instead to drop the without booking passengers, they are taking the bus off route.
5. I have booked for a sleeper, where there are no window shield, instead a plastic was sticked. Also the AC was dripping, due to which bed was wet. Will share the pic of the bus with you.
6. The bus operator has no permit to come to kolkata, hence at bardhaman, bus was siezed by police and was there in the custody for more than 4 hours. The bus was about to reach kolkata by morning 8:30, however it was at bardhaman at 12pm. Do you really think that your passengers don't have other work rather than travelling? One travels so far for a reason, and e everyone has their own schedule. Why should I be affected by your bus operator's fault. My traveller also has to reach to kolkata by 10am, but still he waited till 12pm but after that it was not possible to wait more, so we have arranged alternatives.
7. I am escalating these issues since last 5 days and your executives are telling me to wait for 24/48 hours more. Now I can't wait anymore. I have paid 1300 for this travel, which seems a total unworthy and the bus service is more than a poor service, along with bus did not came on time. I need a complete refund for the same.
8. Its been more than 2 weeks still no one came back with any resolution neither on phone call, nor on any online medium. Whenever I am calling them they are asking give 24 hours more and concern team will come back. But no one coming back with the solution.
Bus name- Shree Krishna Rath
Ticket No. - TQBE33351580
Seat no. - LS6
Passenger name- Abhijeet Yadav

I tried booking bus, for Tomorrow date, but it got booked on same date of booking that is today..I want to cancel my ticket, but unable to cancel it.

I have booked reservation and staff was fighting with reservation staff and supporting his staff. (Service number 24279)

Hi,
I am Sandip More Booked A ticket Pune to Varangaon Today at 9:00 AM 3 time I refund amount 2time but when i book ticket 3rd Time ammount is Debited from my Account but Not Getting Refunded to Me, I request you refund Me Ammount ASAP. ( Please find The Transaction Screen shot with this Mail).
thanks & Regards
Sandip More

I booked family ticket from indore to Aurangabad in etc royal star 1 time my money is deducted but ticket not clear.. So after 5 minutes again i booked new ticket which is clear with new payment. So tell me how i get my money back for 1st attempt in which money deduct but ticket not..

In red bus time showing 11.55pm when i booked seat .But bus operator said he will reach by 2.30am ...So 2.30 hour i have to wait at boarding point with my family on highway...

I tried booking bus from Surat to Indore following were details . I didnot received any Ticket the amt 605 is deducted by bank . pls repay refund the amount Rs 605
17-Oct-21
(17-Oct-2021)
TO TRANSFER
INB Redbus
[protected]IGAMFTQR
TRANSFER TO 4599558
162090
605.00 .

Dear sir
on dt 20.10.2021 I booked my ticket from kullu to chandigarh through your company with ICE angels tours and travels in the name of MUKESH aged 62 yrs. I paid Rs. 1050.00 on line from your office/company i received my confirmation of ticket.And mobiles no.s were provided for further help/ enquiry. when I contacted on same no.s operator denied for my confirmation although i had sent your confirmation ticket screen shot to him.Rather he told me that seats are booked already offline . Apart from my financial losses i was mentally harrased. Inspite of relaxation or other benefits your company management humilated a senior citizen.
i request you to refund my money and take a n examplary action against the erroring one. Along with my compaint I am a sending /attaching proofs of my confirmed ticket.
MUKESH

redBus mTicket
Route: Kullu to Chandigarh (Punjab)
Ticket No: TQBG21233687
Primary Passenger: mukesh 62, MALE
PNR: 10127
Trip Code: 2
Travels: ICE Angel Tour and Travels
Departure: 08:00 PM Oct 20, 2021
Seat Numbers: 13
Boarding point: Kullu
Address: By Pass Kullu
Boarding point contact: [protected] [protected] [protected]
ICE Angel Tour and Travels Customer Care: [protected]
Check your ticket : https://s.redbus.com/8lx4epm
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Hello,
Last night I booked ticket from kullu to delhi via ice angel travel agency. The charges of ticket was 1050 . I booked this ticket from redbus but when I told the operator to check the ticket, he clearly denied and said there is no booking of this ticket number .

I am filling this complaint for showing your inconvenience behavior and I am requesting you to send my money back.

Respected sir,

I will book a ticket from Kannur to Bangalore on October 15 at 11 Pm . That time first payment was done at Google pay . But Google pay will some server issue .so payment was on processing .So I do another payment method like Paytm .That payment was successful and my ticket was confirmed.After few minutes Google pay money also debited to redbus for that same ticket.So, for that ticket two time, my money was debited to my account.Due to some family issue I was cancelled that confirmed ticket and that amount will be refunded for me .But Google pay money is not refunded.
I also visited my bank and they will say money will debited to redbus, they will definitely refund your money . Same response is taken to Google pay helpline.
So I humbly request you to take necessary action for this valuable problem.

My ticket details and payment screenshot is attached with this Complaint.

Reg mobile No ([protected]).
Mail ([protected]@gmail.com)

Red bus is very bad performance don't tickets book ist this side

On the date of October 17th 2021 .I have booked a ticket with PNR no SKT937213 from Ramatalkies Visakhapatnam to Ganesh Nagar chintal, Hyderabad
.Hear I have a problem with the halting station which showed while booking ticket..
But while conversation with driver, they told me that there is no halting station at chintal... kindly take action on refund our money or else I will file a complaint at consumer court of law.

I booked a bus manali to delhi thorough redbus.com
I don't get my bus it provide me wrong bus and bus number 27/28
This is really Fraud...

We booked tow tickets to manali to shimla tickets number 21and 22

We didn't get my seat ...it provide me 27or 28 ...
Tickets number is TQBC10780146
PNR NO. 34619
THIS IS REALLY Fraud OR MISS USE OF OUR ROGHTS
I BOOKED THAT BUS I NOT FOUND