[Resolved] Redbus — amount deducted but ticket not confirmed, didn't get refund
HHarish Nakerikanti on Nov 3, 2018
I have booked a ticket in redbus app from siliguri to kolkata on oct 22nd, amount deducted but ticket not confirmed, didn't get refund. Its already 2 weeks, no response from customer care team. Customer care service is worst in redbus. I called customer care number, there is no option to speak with customer care person. Everything is ready made, they are asking phone number, ticket number and all. When i entered ticket number system is saying its wrong. Totally pissed off with the redbus cc team.
Complaint marked as Resolved 2018-12-11 06:10:28
[Nov 03, 2018] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response Nov 09, 2018
Greetings from redBus !
We regret the poor experience. In order to look into your complaint we request you to share your concern in detail with us at [protected]@redbus.in. Kindly share your complaint along with email id or contact number used for booking tickets.
We will work on your complaint post receiving the requested details.
Awaiting for your response.
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