Red Bus Complaints & Reviews

I cancelled two tickets on 6th october and 14 th october, 2018, respectively... One ticket of srs travels (Salem to madurai) and ticket no. Tmba94794451... The other ticket is of kpn travels (Salem to kumbakonam), ticket no. Tmb[protected]... Till now my refund is not initiated... Very bad experience with red bus... This irresponsibility gives negative conditioning about red bus......

Hi,

I have booked my Ticket from deoria to delhi on 14th November ticket Nuumber TMBC49568872 and PNR number is B3RXP9TK. I have received a Message on 22nd Nov around 6 PM from Bus Operator that Bus Got Cancelled and mentioned a contact person name for further Inquiry in the same message.

I have called Redbus Customer care on 22nd around 9:30 PM. They gave me the reference Number and committed me the issue get...

Tkt no : tmbf 50431442 name : miss g. Lakshimi, journey : kkd to hyderabad & tmbf 48596090, name : miss t. Srija 20th oct 2018, jurney from tp gudem to hyderabad, travels meghana volvo b69 multi axle semi sleeper, bus cancelled, traveler not arranged the alternate arrangement. Amount paid rs 2865/-, we are requesting you to kindly refund the same amount...

Redbus mticket

Route: sunder nagar (Himachal pradesh) to delhi
Ticket no: a3v45af8
Pnr: [protected]
Travels: hrtc
Departure time: 09:00 pm sep 23, 2018
Reporting time: 08:45 pm sep 23, 2018
Seat numbers: 32
Boarding point: sunder nagar, sunder nagar
Account number-[protected]
Ifs code - yesb0000161...

Dear sir/madam
Last month 28th september we have booked 3 tickets through redbus in thangam travels bus at 11pm from chennai to madurai but unfortenately the bus has breakdown and the bus coordinator told we dont have any alternative bus right now so please go by any other bus and the money will refunded through redbus online.
But we have waited for a week and thee is no response from redbus and we tried through phone as given...

I booked online seat in redbus up80dt 7696 from allahabad to agra via amar travels bus (Saffarexpress.com) is worst, whole night they start full bihari music in full mode.. Sleeping cabin is smelling very badly. And the behaviour of staff is also not very supportive, the amminety that shows at the time of booking is also not giving.. Not even water bottles... The most important driver don’t know the way from where he can go out from allahabad...

I am writing this about the incident that happened with my parents while traveling to hometown by sangitam travel (Redbus).
We reached travel stop (Govind garden circle pimple saudagar) around 20.08 on[protected]. Bus driver started shouting on us like why you are late and bla bla bla. We have booked bus whose boarding time 20.05. Bus driver was very arrogant, he was literally shouting in front of all passengers. He started unnecessary...

Hi,

I have booked my ticket from deoria to delhi on 14th november ticket nuumber tmbc63765582 and pnr number is b3xc5a9h. I have received a message on 22nd nov around 4 pm from bus operator that bus got cancelled and mentioned a contact person name for further inquiry in the same message.

I have called redbus customer care on 22nd around 9:30 pm. They gave me the reference number (Below in trail mail) and committed...

I am anajali barodia booked bus from delhi to varanasi ticket no. B3tjckz8 wrong information provided by red bus. I had recieved msg with departure timing 9:15 pm and bus reached at boarding point at 11:00 pm waited for more than 2:30 hour.

Then while returning (Ticket no. Tmb[protected] arrival timing was 7:00 am on 23rd oct.2018 but arrived delhi at 11: 00 am more than 3 or 4 hours, and the refund policies are so poor that...

There are a lot of issues that need to addressed here. I don't think i can fit my complaint into one category. Please find mentioned below, all the issues with our journey to and fro (Delhi - manali) (Manali - delhi) -

To begin with, we took a 9pm bus from majnu ka tilla (Delhi) to manali via holiday appeal bus service. The support staff was extremely abusive and rude on the phone and was completely uncoorperataive in their...

We booked the ticket from chennai to kodaikanal on aug 16, 2018 in shri baghyalakshmi travels (Sblt) and that day, they cancelled the bus and still now they didnt refund the money. We have called many of their employees and met the person in the sblt bus office also. Whenever we called, there is no more response from them. Ticket number: tm9b83333360...

Dear. Vasu d,

Your ticket has been cancelled successfully and we have initiated the process to refund rs 1080 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tmaa49045074
From: chennai
To: tiruchirapalli
Date of journey: 19/09/2018
Travels: ybm travels - day service
Bus type: a/c sleeper (2+1)br...

I have booked a ticket on 22-10-18 for 6

The november 2018 chennai to bangalore

.. But redbus took the ticket money from

My account and my ticket is not booked..

Please resolve this issue.. Booking id

:[protected].. I need my money

Back. Please i need my money back
... Resolve this issue...

My ticket number tmbh61243616 for your journey from amravati to pune on 21st november 2018. But i wanted 21 oct 2018 i dinot select any date just today as default date select 21 october.. Actually i booked my ticket 0n 21 oct some technically issue happend and date show 21 nov 2018. I talk with customer they are not ready to refund me. I got mail from redbus
"we will not be able to process a refund against your ticket"....

Redbus doesn't provide the gstin details of its operators, neither on the website nor on-request. They say to contact the bus operators ourselves. The bus operators conveniently avoid disclosing their gstin number and i am pretty sure most of them don'e even have gstin number. Redbus is thus facilitating these operators, who earn tens of lakhs in operation, to go scott free without paying any tax.

The redbus customer helpline...

Dear customer

Your refund of rs. 455.00 has been processed by redbus. The amount will reflect in your bank account or wallet used for payment within 2-7 working days. You may quote your phone number used for booking as reference for any further follow up with redbus

Base fare: rs. 800.00
Insurance: rs. 15.00
Service tax: rs. 40.00
Total ticket fare: rs. 1710.00
Amount paid by you: rs....

I had book bus ticket from the website goakadamba.com for goa to mumbai dated 19-10-18. Due to unexpected issue, the transaction was not processed properly and the total amount of rs 2520/- was deducted from my account without issuing the ticket. The amount has not been refunded to my account till now.
Below are my transaction details:
Kish474lab72hpo2-payuredbus
Payment date:15 oct 2018
Cheque/ref. No.[protected]...

Booking two tickets in national travels non a/c sleeper from udumalpet to chennai in oct 21 2018, but the tickets booked some others through national travels. We realise that after reach the boarding point on boarding time. We totally disappointed. We call the redbus customer care they are not responding properlly. Total ticket cost is rs.2035. They have no option to refund the amount....

We have booked a ticket from hindupur to hyderabad pnr no : 81258673
Ticket no : tmbf87077815 date of journey : [protected]t 18:30 i dont know why these guys arrange local express buses for long distance travel 430 kms they are making money on festival seasons by putting express buses they are not even caring about customer lives and safety hope you will take action....

My bus from coimbatore to hosur was cancelled by bus operator due to some technical issue on sept 23, 2018, it's been one month but still the refund is not yet done from redbus and also the customer complaint is raised multiple times through mail and also through redbus portal but no response. Worst customer care service. Please help me get my refund amount....