Red Bus Complaints & Reviews

Hi,
This is regarding my journey from pune to bhopal in sky bus service on 2nd november pnr[protected]
Red bus site did not verify the operators for thr basic purpose they do. Let me make it clear to you with the following points:
1. The bus conductor and driver were not aware of the route and it is a long route i don’t believe we need google maps to guide a driver for the route as he is unaware and also took a detour.

2. The bus started at 5 pm from pune was supposed to reach at 7:40 pm to bhopal which actually reached at 5:30 in the evening. Do you really think it was great spending 24 hours in the bus whose ac was not working because either you can reach in 24 hours or it will be 28 because bus cannot take load ac doesn’t work.

3. Do you think it is acceptable that there was no breakdown of bus no such traffic and we were 9-10 hours late what does that mean you didn’t verify the operators before listing them.

4. I booked ticket for 3150/- and got a refund of 315/- do you really think that i am doing this for money so you will give me this chillar i want the operators to understand that it makes a normal man suffer by not doing your job properly sending those people on the bus who don’t know the route. I want full refund for my satisfaction so that the operator knows how it feels to suffer.

5. I missed my train in which i was having a reserved seat and had to travel in general with my luggage. Being a girl i know how it feels to travel in general so that inconvenience is different.

6. If you cannot refund me the full amount let me know your account number i will transfer 315/- to you so you could improve your service.

I was booked the tickets on 04.11.18 in thangam travels through red bus for going to my home town(madurai) from coimbatore . I was waiting for the bus. At that time they called me and told like they don't have the service and he told the bus was in workshop so we cannot continue your travel and he told like he promise to send me the refund amount with in 5. 11.18 afn. But he delayed my refund amount and he telling like he will transfer the amount on 7.11.18. I am not sure he will transfer the amount or not. Please take a necessary steps to address this issue. I have attached my booking conformation ticket for your ref. My contact number is [protected].

I booked a ticket from etawah to delhi from redbud for rs 883. But the transaction was failed and i didn't get the ticket. I didn't get my cash back from redbus even after 15 days. I tried to contact redbus by calling the customer care but it didn't connect with the reciever. I lost my money and didn't get the ticket. I is so disappointing from redbus. I want my refund instantly.

We booked sky bus a/c seater bus from pune to indore for 3 nov, 6:45 departure time.
I reached at stop before time & called at provided numbers almost 20 times, no response.

Later by asking with nearby travel office of other transport, got info that the bus standing with name "neelkaml minglani" is the your bus.
We were cheated, on redbus portal we booked sky bus, but got different bus.
2. Bus has no space to put luggage & every one was asked to keep luggage on aisle. When we boarded, aisle was already full & we didn't find space to put our luggage.
3. We noticed lot of people didn't get the bearth they booked. Seat numbering was was wrong. One of the passenger booked sleeper seat by paying 2800, & she got seater seat.
4. Bus has no charging sockets, lots of seates were broken & were tied with pillars.

Is this how customers are cheated, looted & explioted on festivals?

I have booked a ticket in redbus app from siliguri to kolkata on oct 22nd, amount deducted but ticket not confirmed, didn't get refund. Its already 2 weeks, no response from customer care team. Customer care service is worst in redbus. I called customer care number, there is no option to speak with customer care person. Everything is ready made, they are asking phone number, ticket number and all. When i entered ticket number system is saying its wrong. Totally pissed off with the redbus cc team.

Hi, i booked ticket one ticket from maski to bangalore (Travel 03 november 2018) in kukkeshree travels non ac sleeper bus via tez app... Ticket cost was rs 650 while booking, i got message saying that money is debited from account, but ticket not generated... While payment ongoing, i got popup saying that error occurred, money is gone from the account... On checking tez, i see that money is paid to redbus and payment was successful... Could you please help me?
Email id: manju. [protected]@gmail.com
Mobile: [protected]
Upi transaction id:[protected]
Redbus booking id:[protected]

Today (02/11/2018) i tried to book ticket to travel from coimbatore to bangalore on (04/11/2018). I used google pay for transaction, due to an issue i couldn't complete the payment so i switched to debit card payment and booked my ticket. But money has been credited to red bus account twice from google pay and my debit card. So kindly check your account and refund my amount (1260 rs) asap.

Thank you.

With reference to the subject matter i had done ticket booking through red bus upi 2 times my account got debited ticket was not issued. It is a approved transactions amount was successfully credited to red bus axis bank a/c our bank was confirmed it is approved transaction. Details of the transaction and statement i have send through mail on 14.09.18

This is with the ticket reference number tmbu78609400 booked from bangalore to chennai, bus got breakdown at krishnagiri there was no alternative bus we had stranded on the hole night in highway with mosquito and cold, after having conversation with redbus support team they are giving only 50% of the booking amount, although i had lost my connecting train through this wonderful bus operator seabird.

Worst support to customers, it's very unfair and unjustice to the customer there is no compensation to customers then why do we need to book from redbus?

I tried booking a ticket twice on 19 october from my sbi online banking. The amounts were 707 and 722. I had two failed transactions due to system error at your end (Because my transactions with other website went through) i have received a refund of 707 into my bank account but the other transaction for 722 was comfortably added to your wallet without my consent. My question to you is, how could you add the money to your wallet so comfortably without my consent. Now i am not interested even remotely to use your services and thus would want to get my money back into my account. What if that was the only money someone had saved for something else?

I think it is unlawful to add money from a failed transaction to your wallet as technically you have not sold me any product that i had returned. There was no sale done.

Transaction date 19 october 2018
Transaction ref [protected]igaepfnaz6

Dear redbus team
Ref:ticket no: tmbu20156921
I booked lakshmi travel bus to reach kanchipuram as boarding point from hosur. Date &time 1th nov [protected]@11.45 p. M

Bus has reached boarding point very late around 1.00a. M 2nd nov208 and no prior information and poor commitment.
Traveler was djt instead oh lakshmi i don't know why

No body responsible for this either redbus nor lakshmi travel.
Really i felt very bad i will never book tickets from red bus and never deal with lakshmi travel

At least take care of other customer

Regards s. Kumar

Want to cancel my ticket no. Tmbv65339135 tried hundreds of time online and through customer support also, but all in vain. Actually, i wanted to book the ticket for 06/11/2018, somehow wrongfully booked ticket for 01/11/2018. I want to cancel it but unable to do so, i have tried every possible way out. Please cancel my ticket. Customer care support is not picking up the call

Please resolve the issue and refund my money at the earliest.

Date of transaction: 30.10.2018 time: 17.32 pm
Chennai to coimbatore bus 2 seat (Not booked)
Transaction id of sbi netbanking [protected]igaerafhf3

I was told by sbi to contact redbus regarding the issue. I contacted them and they told me to contact sbi for refund. Please let me know the refund status

Mobile no. [protected]

Mail id: [protected]@gmail.com

Hi. Am using redbus to book bus tickets. I once cancelled my ticket thinking that i can transfer my refbus fund to my bank account. But now i am unable to do that. Kindly take an initiative to transfer the money to my bank account. It would be so helpful if done. Thank you.

Ticket details.
Redbus mticket
Route: chennai to coimbatore
Ticket no: tmbu25870632
Passenger: kannan (18, male)
Pnr: b35kq27r

Kindly take some initiative please.

On 14th oct I booked 2 tickets from Mumbai to Pune through Redbus and made the Rs. 1080 payment through paytm upi but I didn't receive anything related to my booking. The amount debited from my a/c but my booking showed me as failed transaction. I have been reaching out to paytm as well as redbus. I have to tell the same details to red bus again and again and they tell me to wait for 2days, 7 days. They don't even response to mail or complaints. Made me wait for a call back. But they're not taking any action. This is really urgent. Pleasehelp me to get my refund immediately.

I have booked a bus ticket in redbus.com site for a travel from coimbatore to trivandrum on 22 sept 2018, pnr number:k6283747, trip code: 1900cbetvm, date of journey: 28 sept 2018. Paid rs. 743. But the trip has been cancelled by service provider (Kerala road transport corporation) and the same has been intimated to redbus and raised request for refund, red id: 5716852. Even after one-month completion, they are yet to make any refund or communication on my request. Requesting your esteemed assistance to get refund.

I've booked a ticket of Kallada Travels through Paytm on 17th October 2018, from Coimbatore - Bangalore. The bus got cancelled due to some breakdown and still I've not received the refund. When I raised a complaint to Kallada Travels, they have told to contact Red Bus regarding the refund. Kindly help me in getting the refund, details mentioned below. Please do the needful.

KALLADA TRAVELS
Name: Renga Priya N
Date Of Travel: 17.10.2018
Coimbatore To Bangalore
PNR No: 385898
Seat No: D1

Good morning,
We are unhappy of the way the all inclusive ticket (X2) has been sold to us as we were unable to complete the full journey including the old sarum.
We bought the ticket around 1.30pm, the bus arrived at 2.30pm in salisbury. The last departure from stonehenge to salisbury was at 3.30. It make us impossible to see the old sarum.
I would like us to have a gesture as i think we shall have been informed that the other part of the visit could have been impossible with this short time.
We shouldn't have buy the full journey and be advice about it.
Please let me know if you need any further information,.
Kind regards,

I ticket book to palanpur to dahod
Dated[protected] and the bus not arrivel to service start point and i am not journy to the bus and cancel my ticket and money transfer to my bank account

The bus not aarivel to start point and i not journy to this bus

Iske shath diye attachment me sabhi booking ki detail dais he

Please see the attachment

Redbus is cheater company.
I booked ticket for 6th november 2018, 11 am,
I wanted to book for same date but at night time.
Tmbr90398044
I asked to redbus and travel agency to reschedule travel time or cancel ticket, but they refused.
My redbus reference number; 5788548
Now i have registered complain in national consumer helpline.
Complaint number 983698.
They closed my complain without any communication or resolution.

Redbus is cheater company.

Hitesh poshia
[protected]
[protected]@gmail.com