Red Bus Complaints & Reviews

I booked a a/c bus with redbus for travel on 09/sep/2018 from oddanchatram to chennai. The operator gave a non a/c bus instead of a a/c bus. When asked the operator (Enjoy bus) said that a/c is not working.

The same operator operates both a/c and non a/c bus. The cost of a/c is rs.1050 whereas non a/c cost is rs.700. I complained about this on 9th sep itself. After continuous calls from my end (Apparently redbus policy doesn't...

I am mangesh jagtap booked my bus ticket by redbus on 22 sept 2018 (Ticket number (Tin): tmak60276838 from nashik to poona for dated[protected] that tckt trying to cancelled but still i am not able to cancel it

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response....

Hi,

I booked a bus ticket to travel from hyderabad to tirupathi on 31-aug-2018 through redbus. On 30-aug-18, i received a message saying the bus was cancelled due to some technical reasons and money will be refunded. I later struggled a lot to go to my destination. Besides, i have not recieved my refund till date. It is driving me crazy and i regret using this service. Please look into the issue and initiate refund asap....

Hello. I am traveling from jaipur to delhi and i keep traveling through same mostly 1 time in 2 weeks. These guys take unwanted passengers from the various bus stops. They allow them to sit on the flier as well as the drivers compound to earn extra. I request you to take action on this. I booked my tickets from red bus. Bus no. Rj 18 pb 2999. Deepak is our conductors name i guess. It was mentioned that they will provide us with water bottles...

Bus ticket booked on scania a/c bus through redbus - the operator cancelled to & fro trip and refund not received despite several telephonic reminders in their kochi office and bangalore office. Since the operator has cancelled our ticket we need 100.
Details: ksrtc pnr k 5767946 from kottayam to mysore, tripcode 1900tvmmse
Pnr k5768024 mysore to kottayam trip code trip code 1730msetvm
Since the booking agent has cancelled...

Bus pickup from hospet was at 6.30 but some guy from bus agency or driver started calling me from 6'o clock demanding to reach early. I managed to reach hospet at 6.20 and i twice called the agency's number from where i had got a call previously but nobody answered. Now hastily reaching the pickup point in a rickshaw i jumped off and went inside the bus with the guys constantly shouting to get in.
And even though the bus departure...

My name is anubhav. I had booked a travel ticket from surat to pune for 24-jul-18 via agent who had used seat seller website to book via red bus for srinath travels. This ticket got cancelled by bus operator srinath travels and they had refunded the booking amount to redbus on the next day. Now its almost two months & redbus team has still not refunded the amount and it already crossed 2 months. I was in touch with redbus employee (Jeevan...

I (Meghana venkata) booked a ticket through red bus from mumbai to hyderabad on 14/sep/2018, at 07:30 pm at last movement the bus was cancelled due to bus breakdown and said me they will refund my money back, they have not even arranged another bus to me. It is has been almost 3 days but still they didnot respond. I request you to refund my journey pay rs.1260 as soon as possible.
Travels name : jabbar travels, scania ac multi axle...

I afzal karim khan, tried booking tickets from mumbai to bangalore on 05/03/2018, 08:23 pm, journey date - 07/03/2018, & booking id.: [protected].

Amount of rs. 2, 400 /- was deducted from my account with transaction ref. No.:[protected]. The said transaction was processed through sbi pay.

Initially when i spoke to redbus they said that the amount was not received at their end so the booking failed. When...

I am attaching redbus booking snap my bording point was madiwala they call me at 11 that u have to majestic and when i reach majestic agin they told me bus has been left from here come at yeshwanthpur. Firstly they dont even speak on call just call me and disconnected the call.

I trust on redbus and book the ticket if i am cooperatiing with them then they have to wait for me for 5 min. At yeshwanthpur bus passed from my side...

We have booked two tickets from ahmedabad to shirdi wide ticket no-tm9u34982399, pnr-xsdif[protected]dtd 1.9.2018 travels-rajasthan state road transport corporation, for which boarding point was mentioned in ticket - gsrtc central bus stand, gitamandir, ahmedabad. Dep 7.45 pm, but bus did not arrived at boarding point. After so many phone calls we have got rsrtc customer care number then we got conductor number and called conductor, conductor...

I had booked a ticket from trichy to chennai on 9th sep 11.55pm for a bus belonging to jeya murugan travels via redbus. The bus was unduly delayed by 2 hours without any intimation from redbus and the operator. Finally, in the middle of the night i took another bus and reached chennai. I had asked for a refund of my money, since it was redbus and the operators fault for delaying the bus. But, still now there is no proper response from redbus....

We booked 4 tickets in redbus from digha to kolkata at 15:00 pm as on 9th sept 2018. Our departure time as per the ticket booked on redbus was showing at 16:00 pm from digha bus stand while our reporting time was 15:45 pm.
We reached at boarding point sharp at 15:10 pm on that day. After 15:30 pm when we formally enquired at the counter of wbtc for the bus details, we were informed by the operator that our ticket is not valid and there...

Sir mai bhupesh khobragade, maine red bus se nandan travels ka nagpur to jabalpur ticket book kiya tha 2 adults, 23may 1000 rupees, jabalpur me strike hone ke karan mera bus ticket cancel hua tha, muze msg aya tha cancellation ka, aur msg aya tha ki apka paisa refund ho hayes lekin mere ticket ka paisa abhi tk refund nh hua, sir please i requested mera paisa jaldi se jaldi account me transfer kr dijiye thank you...

Dear sir
i complaining to red bus for refund answer given below-
refund [ ref:_00D281KZyA._5000I1G2hNY:ref ]
From: [protected]@redbus.in on Thu, 06 Sep 2018 15:37:53 Add to address book
To: You | See Details
Dear Customer,
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund status for your ticket no. TM7U13482807 for your journey from Visakhapatnam to...

I booked my bus ticket by redbus on 10th august 2018 (Ticket number : tm[protected] from chennai to karaikal tckt amount was 576.50/- rs. And the this bus was cancelled by transport on same day it on 10th august 2018 by 1:30 pm, and also i got the sms from ax_univer & and also i got call from travels team & they informed your bus was cancelled due to technical reasons, and also they informed the amount will be refund within 5 working days br...

I had booked the ticket from hyderabad to bangalore because i had a meeting there. I got shocked when i get the text message from redbus that there is no service and the bus trip has been cancelled. Who will b responsible for my lose. I lost the project by missing this # bus. It really effect my career. When i called to bus driver but the driver does not have enough courtesy to answer the call and let me know the reason. Even the redbus costomer...

Dear team,

Please be informed that as per your on time guarantee redbus not moving still not yet departured from boarding point.
On times the time was is 7:15pm... As per ticket booking redbus noticed 6:30pm the was departured late..

As per on time guarantee redbus policy.. You should refund amt bcoz bus departured late.. Supposed to 18:45 but
Departured 7:30pm

Ticket no: tm9v29082516br...

The amount of below mentioned cancelled tickets is not credited till date
Redbus cancellation. What is the policy of red bus as regards cancellation of booked tickets. Is it acceptable that it should take 10days as advised by redbus. If such policy is adopted i afraid that u will loose the confidence of your valued customer

2803534tma 86
Pnr a378q7r7
Cancellation 7/9/18
Cancellation id[protected]dt...

Sir i want to register a complaint regarding my bus travel (Redbus.in). I booked a ticket with redbus for 7th auguest (Bangalore to chennai) for volvo ac sleeper for which i was charged rs1354. On the date of journey the bus operator called me he said service has cancelled because of karunanedhi passsed away.
Still i didnt get refund almost 1 month was completed.
Sir please do required action for the same.
Dheeraj panditabr...