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Red Bus Complaints & Reviews

3.4
Last updated Apr 4, 2024
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Red Bus reviews & complaints page 108

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T
Toufique KS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and response

Address:Raigad, Maharashtra, 400702
Website:www.redbus.in

We have booked 49 seater vehicle for distance of 800 kms oneway. The bus was arrived 5 hours late for pickup result in delay of marriage ceremony. The bus was not in good condition. No head light, water leakage, breakdown sevral times. H ave spoke to red bus representative and there was straight refusal saying no bus available. While returning, the bus was got breakdown again in mid of forest. We have booked another vehicle and reached our...
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Abhay Dhadge
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doesn't inform correct information. and irresponsible behaviour by red bus..

Address:Pune, Maharashtra, 91

I booked my ticket and i got this msg

Dear pax, ur journey for pune to kolhapur on[protected]:25 pm, bus no.: mh04g4243 is late by 1 hour and 30 minute. It will departure on 11:55 pm instead of 10:25 pm. Sorry for inconvenience. Thanks, www.neetabus.in

After that i reached my boarding point at 11 pm and wait till 1 am but bus not coming or no any intimation throw red bus.. U am trying to call with customer...
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Prasenjit Hiwale
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about issuing ticket.

Address:443001
Website:redbus,in

Today it's happened for the 2nd time that redbus deducted balance from my bank account but did not gave me ticket. It always says sorry we can not issue you a ticket. That ticket was urgent to me and redbus did it again. I am just requesting it should not happen again and again and if there is any problem with account redbus should text me about it....
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Nikilraj Kumaya
from Mavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation money not refunded

Address:Kannur, Kerala, 670611
Website:WWW.REDBUS.IN

Complaint number red bus 5957814... I have booked ticket one month before and cancelled two tickets on the same day. And its not refunded, for few days it showed refund on process but after that it disappeared. My registered mobile number is [protected]. And booking date is on[protected]. Almost one month getting delayed please help me out to credit the amount with same debit card or to get to the wallet....
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A
Abin Am
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund the amount

Address:Idukki, Kerala, 685552

We will contact my bank. We get replay for below
Kindly note that the referred transaction made by you on 30-jul-18 for an amount of rs. 1764 was successful at our end. The bill reference number for this transaction is [protected]. We request you to contact the merchant with this reference number for further clarifications.

Ticket no: tm8s97790373

Pnr no: rbadaa228...
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N
NITIN Mumbai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus do not refund my money after booking failed from redbus side.

Address:Mumbai City, Maharashtra, 400066
Website:REDBUS

I booked seat for mumbai to nanded on 21.10.2018 on redbus app. Accordingly i made payment of rs. 2, 253/- but 5 minutes after booking ticket, i received message from redbus that "your booking is failed". Then immediately i put request for refund. On 24.10.2018 redbus put the said amount in my redbus wallet, on same day i requested to redbus to refund my amount in my bank account, accordingly i provide my bank details to them and asked them...
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Prakash Kapade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong booking and charging cancellation fees

Address:Coimbatore, Tamil Nadu, 400057
Website:Redbud.in

Redbus website showed me booking available by humsfar travels for 8th november and debited my account for rs. 965/- did not send booking confirmation for almost an hour and when called on their contact t number at coimbatore was informed that booking is not for 8th but for 9th november. This was a fraud as i clearly remember booking for 8th for my friend sunil pande i also contacted humsafar travels but no help was extended by them as they...
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Suganya kumari Elamgovan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money not yet received

Hi

I ve cancelled my ticket booked via redbus from chennai to tanjore on oct 23 and have received a mail from redbus team quoting that my ticket have been cancelled and the refund amount of rs.556 has been processed. But till now (Nov-8), the refund amount has not been credited. Please kindly look upon it... The details are as follows

Your booking trip id for this ticket is[protected]

Ticket...
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S
Sarala Krishna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Visakhapatnam, Andhra Pradesh, 530016

Red bus

I have booked a ticket on[protected]

Redbus app registered mobile no : [protected]

From chennai to visakhapatnam[protected]

I have raised a refund issue

My red bus query reference id : 5862138

I have called your support team almost 20times

And submitted my bank statement also
But it's no use

It's almost 20...
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A
arnabkr2015
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus not stopped at boarding point

Address:Kolkata, West Bengal, 700001
Website:Redbus.in

Dear team,

I travelled 3rd nov 2018 with shymoli yatri paribhan kolkata to siliguri, ticket no tmbx37846278, pnr: c3cv5s3n.
As per ticket boarding point: kolkata airport
Landmark: super travels counter (Near sbi atm) time 8.40 pm.

We are standing (Me, my wife and 4 yrs son) in front of boarding point, bus is cross in front my eyes but not stopped in boarding point, then i complaint to agent, agent...
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S
s!00111
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and fraud.

Address:Bharuch, Gujarat, 393002

I booked an ac bus from pune to ankleshwar for travel on 3rd november. The bus came late and mattress were not there and ac was not working. The seats were all dirty and when reported to the bus conductor he said we just cleaned it but dust was all over the seats. Charging points were not working and we were told that it will not work. The whole journey was suffocating and when i tried contacting deep travels authority their contact details...
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Suneel Mahala
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regards bus route

Dear sir/madam
I booked two ticket through redbus application date 3/11/2018 from chandigarh (Trbune chowk) to bhadra (Rajasthan), my ticket no is tmbx77337830 seat number 3, 4 pnr no_[protected], but vijay travles strongly disagree to suggest route and say to drop hisar 65 km away from my destination station. Please look the matter if not taken your side a legally action taken by me...
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Nainee Jain
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inconvenience in journey

Address:411057

Hi,
This is regarding my journey from pune to bhopal in sky bus service on 2nd november pnr[protected]
Red bus site did not verify the operators for thr basic purpose they do. Let me make it clear to you with the following points:
1. The bus conductor and driver were not aware of the route and it is a long route i don’t believe we need google maps to guide a driver for the route as he is unaware and also took...
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Ananthvenky
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refunding in thangam travels

Address:Madurai, Tamil Nadu, 625016
Website:www.thangamtravels.in

I was booked the tickets on 04.11.18 in thangam travels through red bus for going to my home town(madurai) from coimbatore . I was waiting for the bus. At that time they called me and told like they don't have the service and he told the bus was in workshop so we cannot continue your travel and he told like he promise to send me the refund amount with in 5. 11.18 afn. But he delayed my refund amount and he telling like he will transfer the...
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Akshit1
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem for the refund.

Address:Etawah, Uttar Pradesh, 206001
Website:www.redbus.com

I booked a ticket from etawah to delhi from redbud for rs 883. But the transaction was failed and i didn't get the ticket. I didn't get my cash back from redbus even after 15 days. I tried to contact redbus by calling the customer care but it didn't connect with the reciever. I lost my money and didn't get the ticket. I is so disappointing from redbus. I want my refund instantly....
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Gaurav Devda
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated us by giving different bus

Address:Pune, Maharashtra, 411014
Website:www.redbus.com

We booked sky bus a/c seater bus from pune to indore for 3 nov, 6:45 departure time.
I reached at stop before time & called at provided numbers almost 20 times, no response.

Later by asking with nearby travel office of other transport, got info that the bus standing with name "neelkaml minglani" is the your bus.
We were cheated, on redbus portal we booked sky bus, but got different bus.
2. Bus has no space...
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Harish Nakerikanti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not confirmed, didn't get refund

Address:Kolkata, West Bengal, 700027
Website:redbus.com

I have booked a ticket in redbus app from siliguri to kolkata on oct 22nd, amount deducted but ticket not confirmed, didn't get refund. Its already 2 weeks, no response from customer care team. Customer care service is worst in redbus. I called customer care number, there is no option to speak with customer care person. Everything is ready made, they are asking phone number, ticket number and all. When i entered ticket number system is saying...
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Manjunath Kodihal
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked via google tez app in redbus app. payment is successful but ticket not booked.

Hi, i booked ticket one ticket from maski to bangalore (Travel 03 november 2018) in kukkeshree travels non ac sleeper bus via tez app... Ticket cost was rs 650 while booking, i got message saying that money is debited from account, but ticket not generated... While payment ongoing, i got popup saying that error occurred, money is gone from the account... On checking tez, i see that money is paid to redbus and payment was successful... Could...
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vharhun ganesalingam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is debited from my account, but ticket is not been booked.

Today (02/11/2018) i tried to book ticket to travel from coimbatore to bangalore on (04/11/2018). I used google pay for transaction, due to an issue i couldn't complete the payment so i switched to debit card payment and booked my ticket. But money has been credited to red bus account twice from google pay and my debit card. So kindly check your account and refund my amount (1260 rs) asap.

Thank you....
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Mohan Kanapala
from Kayankulam, Kerala
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ticket fare amount debited from my accounts ticket was not issued

Address:560001
Website:Redbus app

With reference to the subject matter i had done ticket booking through red bus upi 2 times my account got debited ticket was not issued. It is a approved transactions amount was successfully credited to red bus axis bank a/c our bank was confirmed it is approved transaction. Details of the transaction and statement i have send through mail on 14.09.18...
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