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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 109

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M
Mohan Kanapala
from Kayankulam, Kerala
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ticket fare amount debited from my accounts ticket was not issued

Address:560001
Website:Redbus app

With reference to the subject matter i had done ticket booking through red bus upi 2 times my account got debited ticket was not issued. It is a approved transactions amount was successfully credited to red bus axis bank a/c our bank was confirmed it is approved transaction. Details of the transaction and statement i have send through mail on 14.09.18...
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H
Hari Praveen
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus breakdown | seabird tours & travels

Address:560037
Website:redbus.in

This is with the ticket reference number tmbu78609400 booked from bangalore to chennai, bus got breakdown at krishnagiri there was no alternative bus we had stranded on the hole night in highway with mosquito and cold, after having conversation with redbus support team they are giving only 50% of the booking amount, although i had lost my connecting train through this wonderful bus operator seabird.

Worst support to customers,...
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W
Winstreet Works
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adding money to wallet from failed transaction

Address:500081
Website:www.redbus.in

I tried booking a ticket twice on 19 october from my sbi online banking. The amounts were 707 and 722. I had two failed transactions due to system error at your end (Because my transactions with other website went through) i have received a refund of 707 into my bank account but the other transaction for 722 was comfortably added to your wallet without my consent. My question to you is, how could you add the money to your wallet so comfortably...
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K
Kumar Sundaramurthy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in travel and timings

Dear redbus team
Ref:ticket no: tmbu20156921
I booked lakshmi travel bus to reach kanchipuram as boarding point from hosur. Date &time 1th nov [protected]@11.45 p. M

Bus has reached boarding point very late around 1.00a. M 2nd nov208 and no prior information and poor commitment.
Traveler was djt instead oh lakshmi i don't know why

No body responsible for this either redbus nor lakshmi travel.br...
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H
harryhks
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to cancel ticket just 1 sec after booking

Address:313001

Want to cancel my ticket no. Tmbv65339135 tried hundreds of time online and through customer support also, but all in vain. Actually, i wanted to book the ticket for 06/11/2018, somehow wrongfully booked ticket for 01/11/2018. I want to cancel it but unable to do so, i have tried every possible way out. Please cancel my ticket. Customer care support is not picking up the call...
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R
Rajan1143
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not booked on redbus

Address:628002
Website:google chrome

Please resolve the issue and refund my money at the earliest.

Date of transaction: 30.10.2018 time: 17.32 pm
Chennai to coimbatore bus 2 seat (Not booked)
Transaction id of sbi netbanking [protected]igaerafhf3

I was told by sbi to contact redbus regarding the issue. I contacted them and they told me to contact sbi for refund. Please let me know the refund status

Mobile no. [protected]br...
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Hi. Am using redbus to book bus tickets. I once cancelled my ticket thinking that i can transfer my refbus fund to my bank account. But now i am unable to do that. Kindly take an initiative to transfer the money to my bank account. It would be so helpful if done. Thank you.

Ticket details.
Redbus mticket
Route: chennai to coimbatore
Ticket no: tmbu25870632
Passenger: kannan (18, male)
Pnr:...
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P
purvi29
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money not yet received

Address:Pune, Maharashtra, 411021
Website:Red bus app

On 14th oct I booked 2 tickets from Mumbai to Pune through Redbus and made the Rs. 1080 payment through paytm upi but I didn't receive anything related to my booking. The amount debited from my a/c but my booking showed me as failed transaction. I have been reaching out to paytm as well as redbus. I have to tell the same details to red bus again and again and they tell me to wait for 2days, 7 days. They don't even response to mail or complaints....
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A
Aneesh275
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket refund

Address:560100

I have booked a bus ticket in redbus.com site for a travel from coimbatore to trivandrum on 22 sept 2018, pnr number:k6283747, trip code: 1900cbetvm, date of journey: 28 sept 2018. Paid rs. 743. But the trip has been cancelled by service provider (Kerala road transport corporation) and the same has been intimated to redbus and raised request for refund, red id: 5716852. Even after one-month completion, they are yet to make any refund or communication...
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R
Rohan Kalathil
from Rasipuram, Tamil Nadu
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refund not credited

Address:Bangalore, Karnataka, 562129
Website:Paytm

I've booked a ticket of Kallada Travels through Paytm on 17th October 2018, from Coimbatore - Bangalore. The bus got cancelled due to some breakdown and still I've not received the refund. When I raised a complaint to Kallada Travels, they have told to contact Red Bus regarding the refund. Kindly help me in getting the refund, details mentioned below. Please do the needful.

KALLADA TRAVELS
Name: Renga Priya N
Date...
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S
sylviersat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tour in stonehenge

Address:SW181JH
Website:www.thestonehengetour.info

Good morning,
We are unhappy of the way the all inclusive ticket (X2) has been sold to us as we were unable to complete the full journey including the old sarum.
We bought the ticket around 1.30pm, the bus arrived at 2.30pm in salisbury. The last departure from stonehenge to salisbury was at 3.30. It make us impossible to see the old sarum.
I would like us to have a gesture as i think we shall have been informed that...
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S
Shankarsih
from Dhandhuka, Gujarat
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ticket cancel karva babat

Address:Banaskantha, Gujarat, 385310

I ticket book to palanpur to dahod
Dated[protected] and the bus not arrivel to service start point and i am not journy to the bus and cancel my ticket and money transfer to my bank account

The bus not aarivel to start point and i not journy to this bus

Iske shath diye attachment me sabhi booking ki detail dais he

Please see the attachment...
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H
hitesh_linux
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not cancelling ticket even if cancelled after 5 minutes of booking and 8 days before journey.

Address:Ahmedabad, Gujarat
Website:www.redbus.in

Redbus is cheater company.
I booked ticket for 6th november 2018, 11 am,
I wanted to book for same date but at night time.
Tmbr90398044
I asked to redbus and travel agency to reschedule travel time or cancel ticket, but they refused.
My redbus reference number; 5788548
Now i have registered complain in national consumer helpline.
Complaint number 983698.
They closed my complain without...
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S
Shweta V Bonde
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation

I booked a ticket for 2nd nov and i want to cancel it but redbus is denying to cancel the ticket even though there are no policies mentioning that ticket is non cancellable. On ticket it is written that it can be cancelled before 2nd nov but redbus is denying it.
They have mentioned on the ticket that it can be cancelled but now they are not doing it....
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K
KIRAN Pathuri
from Bhadrachalam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my transactions money has been cut from my bank account but ticket has not confirmed

Address:Visakhapatnam, Andhra Pradesh

I tried to book a ticket from visakhapatnam to tanuku. Moneh has been deducfed feom bank account but ticket was not confirmed. I didnt received the refund status yet. I paid throigh google tez and the details about my payment are
From: paturi sai kiran ([protected]@okaxis)
Issuer bank: idbi bank

To: redbus (Redbus@axisbank)

Google transaction id: cicagkccj9buba
Upi transaction id:[protected]:br...
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G
Gokul Chandar
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund status

I have booked the ticket from lucknow to jaipur on 26 oct 18 in the name of mukna ram seat no 6 in gill travels ticket no is tmbn64612464 and pnr no[protected] through online red bus but after one hour gill travels intimated bus got cancelled and refund will be made. After calling 7 to 8 times to gill travels they informed refund will be made red bus. There is no refund information from red bus or gill travels till date. I want to...
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க. பாலாசி
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Chennai, Tamil Nadu, 600066

Ticket no: tmb[protected]
Pnr no: uni2394404
Chennai to erode friday, october 12, 2018
Travels name: universal travels
Non a/c seater/sleeper (2+1)
22:30 departure time
3 number of passengers
Boarding point details: koyembaduomnibusstandshopno-70
Total fare : rs. 2445.0

The bus was broke down and there is no arrangement to travel by the transporter. So we are not travel...
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R
Raju Keot
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not booked.

Address:Sonitpur, Assam, 784001

Sir. On 26th oct 18 i booked a ticket of 252 rupees from tezpur to guwahati. My amount was deducted. I made my payment through phonepay. But i didnt recieve any ticket. Neither could i contact red bus customer care as it kept me on hold for 6 to 7 min. I couldnt contact it as my phone balance was deducted even when it kept me on hold.
Please take necessary action...
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G
gaganvishnu
from Madanapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet amount is debited without charging phone

Sir i had credited 100 wallet balance for my trip on redbus. Today i used this wallet balance to recharge my father mobile number [protected]. But mobile recharge not done. I got the message ""dear customer,
Rs 100.00 has been debited from your redbus wallet towards bus booking. Your updated wallet account balance is rs 0.00
- team redbus"" but i didn't do any bus booking so please consider my complaint and refund my wallet...
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S
shetty suchithra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Bangalore, Karnataka, 560079

Dear sir/madam,

I booked my bus ticket by redbus on 22 sep 2018 (Ticket number (Tin): tmak84975408 from bangalore to kundapur for dated 18 oct 2018 that tckt amount was 2205/- rs. Service:8d (Durgamba motors) seat no:26, 28, 27 on bus time :9:15 pm, booarding point: r t nagar.
And cancelled it on 15 oct, refund amount: 1995.0, cancelled amount: 210.0, cancellation percentage:10.0 and cancelation date.

But...
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