Red Bus Complaints & Reviews

I have also experiencing the same problem. Booked ticket for aug 16 from bangalore to kozhikode. Received a message from bus operator kerala rtc that my bus got cancelled. I requested a refund through the redbus app on the very next day (Aug 17). I got a reply from their customer service (Ref no. 5017225) says they are working on it and will get back soon. Again i sent one more request on aug 21 and got the same reply (Ref no. 5070748) that...

Hi redbus team,
I am vamsi krishna who is victim of your fradulant services received from your company i have booked a journey ticket from bangalore to hyderabad on 5th august 2018 and cancelled due to emergency i was informed that amount would return to my account within 7working days it being more than a month a no resolution has been provided i spite of sending mails and calling to customer one of pathetic service center where...

I booked ticket on 25 Aug from amravati to Pune but it didn't confirm and also I dint get refund to my bank account. Kindly find the below mail for confirmation

On Sat, Aug 25, 2018, 19:06 wrote:
Dear dipti likhar,
We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below:
Merchant: www.redbus.in

Transaction...

Travel details - 4th sept. 2018; mumbai to vadodara

Staff members, including the driver, were very rude and irresponsible. Very poor attitude and tone of talking. After insisting multiple of times, i was finally allowed to keep my luggage on the storage compartment on the side of the bus. However, the storage space was filled with crap and was dirty. I am not at all happy with the service provided by chartered bus/redbus....

I have booked 2 tickets from bangalore to nilambur and the journey date was august 16th.. By that day i got a message from kerala rtc bus operator like the bus got cancelled. I tried cancelling the ticket using redbus app and was not possible. I was getting message like ticket cancellation is not possible at this time. The very next day i raised a complaint to redbus from the app. I used to call them everyday since last week. Every time i...

Hello,

We have taken the ticket by red bus service and it's done successfully but when we reached the boarding point then there are no any bus available at boarding point as per given time line! Also discussed with there many person but all are saying that no any bus available at here this type. Then we go to enquiry kendra but there are no any worker available. After that we thought leave it and go to marking the cancel ticket...

BIL/ONL/[protected]/PAYU INDIA/www.redbus.in7297782/bus 4, 150.00

excess fare collecting in apple bus collecting rs.1000 for each ticket in you web for non ac sleeper but you are collecting from me 1383.33 in a ordinary day and this is not a ac bus. so kindly refund to me. diff amt of rs.1000/-

ticket detail as below
Ticket no: TM9E91088948

PNR no: APTI8HDJ55483

Apple Travelsbr...

I am Karuppaiya living in chennai. I booked ticket using redbus from Thiruvannamalai to tirupathi for 29.08.2018. Ticket No. TM9K20265732. Ticket got confimred. I reached pick up point before 30 minutes. Departure time 11:30 PM, but i waited till 12:50 PM. I keep on searching for bus here and there, and inquired every bus to tirupathi. I called customer care for more than 8 times, no body answered properly. All said to wait for few more minutes....

Hello, this is a complaint about red buss service, as i have book a ticket from belgaum to hyd i. E {28-august-2018} & it has to drop in hyd by next day early morning by 6am but due to some # it got delay & drop at 11:00am, it was a senior citizen passenger in the buss he have to go to the opposite side of the road, even they did not have help him to cross the road, they just drop him down & went off, it take 1/2 & hour to...

Redbus is having lots of refund issues.. I have booked tickets on redbus and the transportation got cancelled.. When i asked about my money refund. They were firstly not responded in correct manner.. And after 15 20 calls finally asked me to collect it from bus stop.. That means i have paid money online but they are not ready to refund it... Very bad services... M really disappointed with it.. I am never gonna deal with redbus now...

The purpose of this email is to bring to your notice about this particular issue.

I have booked a bus from hyderabad to coimbatore but i have cancelled it on 9th august, 2018. One day before the journey and redbus.in have initiated the refund. Payment mode used was upi., the refund email said "the amount will reflect in your bank account or wallet used for payment within 2-7 working days"

Below are the ticket...

I have booked ticket from akola to pune on 9/08/2018 and bus is cancelled by operator. When i complaint to red bus they said that money will be refunded within 72 hrs. But till date not rec'd the amount of rs 1430/-. Pls resolve my issue at the earliest. I have registered a complaint and received ref no as 4935481 mentioning that the issue will be resolved shortly. But till date the amount is not refunded. Please resolve the issue at the...

Red bus is a pathetic service and worst for any customer. Booked a bus yesterday from redbus.
Redbus mticket
Route: bangalore to pune
Ticket no: tm9p17312184
Pnr: agcaazv6
I booked a ac sleeper bus and the bus broke down in the middle of the highway. The delay is from 7.5 hours. The bus service after 7.5 hours arranged a tempo travel after promising a bus. I have no access to food or even other buses....

Hello,
I booked my bus ticket by redbus on 1st august 2018 (Ticket number : tm8w46646522 from bangalore to coimbatore for dated 10th august 2018 that tckt amount was 861/- rs. And cancelled it on 6th august 2018, still i have not received that refund amount in my bank account. I need my refund money within 2 days.

Here iam pasting the mail which i got from redbus after cancellation process.

Dear. Kamatchi,...

Pune to ahmedabad 9th august 2018 kabra logistics bus was cancelled by the travels due to maharashtra bandh and no alternative was provided as i got this information through a call from kabra logistics, i again called the travels to confirm if the bus is cancelled and they confirm it and replied the refund will be automatically credited to my source of payment... I did not get the refund as it's been more than 2 weeks... Redbus didn't provide...

@redbus #redbus don't book they are cheaters.

Redbus mticket
Route: karaikudi to chennai
Ticket no: tm8n83109683
Passenger: nagamma (50, female)
Pnr: rbada0517
Travels: srm transports
Departure: 09:30 pm aug 26, 2018
Seat numbers: 24, 23, 22, 21, 28, 27
Total fare paid: rs.3594.0
Boarding point: karaikudi
Landmark: new bus stand, karaikudi
Address:...

Please give my money return back. I have booked a ticket but it is failed money was deducted it cannot refund till now. It has been over 20days no one can respond my mail and my phone call I called red bus customer care but no one connect my call to person this is not a correct way I don't like this service. ticket money will not refund till now please help me how to get my money back....

I booked a ticket to travel to hyderabad from jammalamadugu for the date 20 august 2018. I cancelled ticket on the date of journey for some reasons. I opted the refund to be credited to red bus wallet as they said refund to wallet is done instantly.
But i dint receive any refund. I called customer care many times and they only tell every time that it is in process please wait. Every time i call the customer care, they for the full...

Dear sir/mam,
I want to inform you that yesterday i was traveling through a bus (Gj 14x 9886) which i got booked by redbus, actually the journey was around 600km nd within 100 kms, a bus got stopped cause of some technical problem, there are some guy from their side were saying that, it will get morning to repair the bus, or you better go your self, so i have to go in tempo, what i want is that my refund of ticket, so please kindly...

I tried recharging a friend's bsnl number through the redbus app today[protected] for rs.144/-. After the net banking procedure and the money being deducted from my account, i get notified that the recharging has failed. The same thing had happened earlier once by the end of july when i tried to recharge the same number with rs.139/-. I want this matter to be looked into and would like to get a refund on the above occasions.
br...