Red Bus Complaints & Reviews

My bus from coimbatore to hosur was cancelled by bus operator due to some technical issue on sept 23, 2018, it's been one month but still the refund is not yet done from redbus and also the customer complaint is raised multiple times through mail and also through redbus portal but no response. Worst customer care service. Please help me get my refund amount....

I have booked ticket from redbus
From : indore
To : bhopal
Travels : verma travels
Date : 21-oct -2018
Time of bus departure : 5:00 pm

I made payment through google pay using upi payment, and didn't got my tavel ticket nor anything regarding the booking, booking number.
Customer executives saying to give bank details for refund. Please consider and initiate the refund....

I booked a ticket in redbus but the transaction has got failed. On the day of transaction i called the customer care, she said money will be refunded to your payment source, but they credited to their redbus wallet. I asked for withdrawal of the wallet money to my bank account, daily the customer care will soon process the refund. It has been 13 days ago i made the transaction i haven't received my money back till now. Now one is providing...

I have booked a redbus ticket on 8th october 2018 from Bangalore to Adoor
KBS travels, A/C sleeper seat no:L3
I have cancelled the ticket on the same day and got an email where the refund has been processed and will receive the refunded amount within 7 working days.But till now I have not received the refund(20 days ).
If am checking the refund status it is showing the bank is processing
Is this the way redbus...

Have booked red bus ticket on date 23/sept/2018. Bus has not arrived at the station due to some climate problems. And i have not received refund yet. So i request you to send me a refund.
Essential details regarding bus are given below.
Redbus mticket
Route: sunder nagar (Himachal pradesh) to delhi
Ticket no: a3v45af8
Pnr: [protected]
Travels: hrtc
And my account details are as below:br...

I have booked a bus ticket for oct 2nd from tirunelveli to chennai. Amount was debited twice for same ticket and I thought it will be refund automatically in 7 days. But more than 12 days gone and it was not refunded . Again reached to redbus customer care and they issue me for any payment related issue customer need to contact the redbus team. Is it a correct procedure to inform the issue to customer. However i was raised a complaint and...

I booked my bus ticket by redbus on 25 august 2018 (Ticket number (Tin): tm9p11842562 from ongole to bangalore for dated 13 september 2018 that tckt amount refund was 659/- rs. And cancelled it on 25 august.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days today date was 18 october but not receive...

I booked my bus ticket by redbus on 25 august 2018 (Ticket number (Tin): tm9p11842562 from ongole to bangalore for dated 13 september 2018 that tckt amount refund was 659/- rs. And cancelled it on 25 august.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your...

I booked ticket from ongole to bangalore on[protected] through redbus application. They sent wrong bus tracking details, bus departure time is 11.55pm, i am waiting there where is bus pick up point from 11.00pm onwards, finally bus came i get into bus the driver said sir, this bus was already full contact to head office, i called head office they told sir bus already left contact to redbus, next day i have urgent meting with client so, i...

I booked 9 tickets worth rs. 6, 300 for 10:30 departure on 17oct 2018 from delhi to haldwani on redbus.com, the bus booked was himachal holidays and it was a big ac bus. But when i reached boarding location the bus provided was from itc (International travel company) and it was a mini bus in pathetic condition and which had departure of 12:00. They changed travel company without even informing and when someone paid you for so many seats how...

Bus-ticket was cancelled from belgaum to bangalore on 22/august/2018
[transaction id: [protected]; reference id: [protected] dated 22/8/2018 ].

No refund yet.
Reminder sent on 12/october/2018.

Standard reply. [ your reference number for query is 5609456 dated 13/10/2018]

Red bus's complaint tracker is blank. [ https://m.redbus.in/tracker ]

Why this attitude? Why...

I have cancelled my trip (22nd oct 2018 chennai to kovilpatti) and gave redbus wallet as refund option. Till now i haven't seen refund amount credited. I have to book another ticket only with that refund amount... I have no response received from redbus end. Seriously fedup with their way of treating customers. I keep trying the redbus toll free customer care numbers and redbus customer chat services.. It is supposed to be acknowledeged atleast....

Hi team,
I was booking ticket on 16 september 2018 from bangalore to pune and my boarding point was marathali near kalamandir.
At the last moment i got a call from [protected] and that guy was speaking such sarcasting way that today our van is not going to marathali kalamandir to pick you and they advised me to come anand rao circle after long conversation they were not convinced and stick to that point you have to come to anand...

My complain is that i booked 2 e ticket from redbus. My journey was 15/10/2018 from gandhidham to ahmedabad in gurjarnagari class. My pnr no. Is g22436770 and trip code is 1000bhjabdexp51. My total bus fair is rs. 384. My journey time was 11:20 a. M. On my travel date. I reached gandhidham bus stand at 11:00 a. M. Amd inquired about my bus from depo incharge of gandhidham told me that bus which you have booked was not come for some technical...

Travel AgentsRed Bus refund on cancel ticket
Redbus — refund on cancel ticket

3 Reviews
Vipin Hemanth on Oct 11, 2018 Mark as Resolved

Hello team,

I have booked my ticket from madurai to hyd fir 13th oct and i canceled it on october 1st and the refund was initiated and when i call them today which is on 11th october they say that the refund was processed on 3rd oct due to some...

I had booked a hotel for 13th October and the ticket clearly mentioned that I can cancel up to 12:00 hrs of 13th October. However, I could not cancel in the app and I contacted Customer care over phone and he guided me to send a mail and I did the same. But I did not receive any kind of response from them and when I contacted them again on 14th evening, I was told that redbus did not get any mail from me. i had forwarded the mail that I sent...

I booked my bus ticket by redbus on 2nd october2018 (Ticket number is tmaw[protected] from trissur town to pondicherry for dated 3rd october 2018 that ticket amount was 1050/- rs. And cancelled it on 2nd october
(Trip id is[protected]

My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For...

I have booked ticket for wife and she is traveling with 2 children's who are just 3 years, bis operator asking her to travel in single birth and they are not ready to provide allotted seat, operator behaviour is very worst and using vulgar language for single lady, please do help me out by informing your bus operator. Travel's name is vijayalakshmi...

I have booked bus through redbus on sept 21, 2018. They cancelled their bus. And the ticket amount was not refunded to my account. I called the customer care many times. But they didn't give good response. They just messaged me that the money will be refund to the account within 7 working days. But even after 20 days they didn't refund the ticket amount rs.711. Please refund it as soon as possible. My ticket no is tmac33978197...

I booked two volvo tickets from beawar to jodhpur for 10th of october but the tickets they provided me didn't have the bus number so i was denied boarding the bus which caused me a great inconvenience. Because of this i boarded another bus even though i had booked my tickets in advance with redbus. I am attaching the pictures with the details and would like to get the refund back with respect to the same sooner as possible. Kindly revert...