[Resolved] Redbus — bus didn't arrive at boarding point.
I booked a seat online in aug.17 for my son to travel from pune to indore on 14.10.2017 by paying three times of normal fair rs.1986/- (Ticket no. Tk9e29999325, pnr[protected]. As he received sms, he was waiting for the scheduled bus mp 09 fa 7580, from 17.30 hrs to 23.30 hrs at boarding point nishant travels. Bus did not come. He therefore had no way except to travel by other bus, so he did and paid fair again. He had to travel by sitting whole night in driver's cabin. I request redbus to look into matter and refund the fair paid by me.
Complaint marked as Resolved Nov 15, 2017
[Oct 15, 2017] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, Oct 15, 2017
Greetings from redBus.in!
Ticket ID : TK9E29999325
We are unable to fetch any complaints raised regarding the non-arrival of the bus or cancellation of the bus in the month of August. We would request you to share the complete details along with the complaint id to us on [protected]@redbus.in and we shall look into the issue on top priority.
We request your co-operation in this regard.
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