Red Bus Complaints & Reviews

I booked an lucknow-delhi share car ride (Tkt no-tkbh[protected] on redbus app on 22 october... Paid through tez app using upi.. After few hours i have recieved a message stating cancellation from operator side.. When i called them regarding my refund, they told me that the refund has been initiated..
Its 2 november, and i havent recieved any refund from redbus..
I contacted red bus team, they told me to contact tez team with...

Hello,

I booked a ticket from ujjain to ahmedabad on 20th october. As because of the festival time the charges was nearly thrice of the actual charge but i hace urgent work so i booked ticket in gagan sarkar upkar travels but during transaction al attempt the amount was deducted from the account but redbus was not able to generate ticket so it failed.

Failed transaction number:[protected]

I...

I booked online bus ticket through www.redbus.in website, i made payment of 1233 for same, travel date is 14 oct 2017, bus departure time was 19.30 pm from sangamwadi parking no 2, i tried to call bus operator till 8.30 pm. No one has responded a single call, finally i called to redbus customer helpline number, bus operator even not received call from redbus, then redbus executive ask me to book another ticket as this bus has cancelled, and...

I book my ticket from visakhapatnam to guntur in drk travels on 27/10/2017. But my ticket was cancelled by travels. But i can not get any refund. Please informe me how to get refund. My ticket number is tkbk46451280. The ticket was cancelled on 27/10/2017. It is cancelled travels only. I want to know why it is cancelled. Is it cancelled first time or always....

Its been 11 days already. Still the amount havent been refunded. This msg has been sent on 15th october 2017.

Your refund request of rs 745.50 against proposal no: 33603383 received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days.

Please understand the situation and resolve this as soon as possible....

When i was cancelling my hotel, i had mistakenly selected redbus wallet while selecting refund method, now plz plz transfer my money to bank account. My email-ritik. [protected]@gmail.com. And voucher id-t17ap7341984. Please help if you can't transfer that money to bank then please allow me to apply coupon redfirst that was applied in this booking but after cancellation i am unable to apply it. Please help!...

Bus booking date : 11/10/2017. Ticket no. Tkb[protected]. Narration. Nb pilani soft labs pvt. Ltd [protected]. Ref:no. Gacegcxg0. Rupees 950. Bus operator : blue bird travels. Trip: pala to payyanur. Seat no.3&4. Date of departure 14/10/2017. 7pm. I booked 2 bus tickets from pala to payyanur on 11/10/2017. But on the journey date the bus operator (Blue bird travels) cancelled the bus due to shortage of passenger and informed to contact redbus....

I booked a ticket in red bus on mithra travels from vskp to vijayawada on doj[protected] with id opte169860, after few hours of successful booking i got a message that bus cancelled, when i call to red bus, they told not to cancel the current ticket we will refund soon, and told me to book new ticket, as per their suggestion i booked new ticket without canceling my current ticket, but the amount was not refunded yet, i called red bus customer...

Sir,
Ticket no: tkah38395778, journey date 2 october 2017, from coimbatore to villupuram by kallada travels. They cancelled the bus and informed me about it on 30 september 2017. Till october 10th, i didn't get any refund. Then i booked complaint on redbus for refund on 13 october 2017, ref no. 2097743 and again on 16 october 2017, ref no. 2118989. Till today 26 october, i didn't get any reply for these two complaints.
Pl....

I have been using this site for booking bus since a significant time back.

In the normal run when there is no trouble, everything looks smooth. But when there is a dispute between the customer and the bus operator, they just go with the bus operator and stand with them neglecting whatever you have to say.

In my case, the bus operator departed the venue before the scheduled time - I had called the Redbus customer...

I was traveling from Mumbai to Rajkot on 16th october'17 in Neeta Volvo Bus with no. MH04FK6969. first of all, due to festive season, the rates were very high so i paid 2500 for single journey hopping for a good service, but my expectations were wrong. The bus was around 45 min late, there was mo light in the cabin, the sleeping coach in which i was traveling was torn. In other buses we travel either its ac or non ac, we are provided a bottle...

Hello this is sephalika, i had booked ticket on 19th october 2017 in greenline travels.

I didn't travel in green line travels as bus is cancelled due to machinery issue, which i get the information through call.
Also i was informed to call to the customer care regarding this issue and raise the ticket for cancellation of ticket for which i should be getting the full refund of money.

I have raised a ticket...

I was booked in red bus on 17/09/2017 for travel on 15/10/2017 from chennai - marthandam in pauls travels seat no :7 & 8 (It is diwali time). But the bus operater told we have another person on this seat also your redbus ticket is not valid one. So we feaced hard time & we had pay for another seats in the same bus and we continue the travel. I need refund from the redbus for that ticket no....

Redbus — wallet amount transfer
Hi i am mukesh
I have cancelled my booking and the booking amount is in my red bus wallet, but i want to transfer this amount to my bank account.in the website they have provided customer support no. But nobody take calls i have called them several times but nobody answered, there is no other way to contact them. How to get that money back to my bank account??...

I booked a bus through redbus.in
From kangra to chandigarh and bus got cancel without any prior information and i didn’t got my refund.
After investigating it came to my knowlegde that there’s no such bus operator in kangra named as “pal travels” who operate within kangra chandigarh route.
Redbus.in didn’t gave us any details of the bus operator. After asking for refund they said you’ll get your refund but...

I have cancelled the bus which was suppose to travell from ichalkaranji to pune on 23/10/2017
Booking trip id[protected]
Ticket number-tkbh84961930
Travels-m. B. Link
Bus type-non-a/c seater (2+2)
No of seats-1
Bording time-6:00 am
From-ichalkaranji
To-pune

Which is not yet refunded, can u provide me the tracking nor, so that i can get a confirmation till which...

Yesterday, i traveled in srs multi axle scania bus from vijayawada to bangalore. I was seviourly injured by bed bugs i informed to bus driver he says to complaint at management office. Below mentioned details are of my journey ticket and photographs of injuries. No one are taking responsibility and not only me my co-passenger also faced the same problem it’s a long day journey about 14hrs.

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Route: vijayawada...

I have cancelled tickets from ahmedabad to mount abu and back. Its still not been refunded. It is also saying that sorry no tickets found???!!!
Date of journey: 20/10/2017
Tkt no: tkbf26434169
Pnr no:[protected]
Date of journey: 22/10/2017
Tkt no: tkbf15317960 pnr:[protected]
Bank details
Accnt no: [protected]
Ifsc code: sbin0016629...

I'm writing this to you make a complaint against redbus and srm transports. I booked a ticket in redbus from chennai (Medavakkam) - erode on 16th october 2017 and the trip id for the same is tkbc17504475. While receiving the ticket details from redbus no contact number was given to contact the bus operator.

I was asked to reach medavakkam-nilgiris by 9.10pm and i was waiting therefrom 8.45pm and nobody has made a call till...

Ticket no: tkaq50997548
Pnr no: a28x6m9h
I was supposed to travel from siliguri to kolkata on 2nd oct through volvo bus booked through your platform. I have booked at whooping price of rs.3204 for 2 tickets. Though we were at the time of departure in the boarding point, this high valued bus left us, two passengers (Including a female passenger).

1. Phone numbers mentioned in the red bus ticket were not reachable.br...