Red Bus Complaints & Reviews

This is the third time that am not able to book my tickets and my money is deducted from my account, and the only reason am getting is gateway issues, and as usual the customer care is giving a lame answer of repayment in 7 days. Why should i, as a customer suffer every time for a failed transaction from the gateway... If there are so many issues then redbus itself should check this instead of eating interest of these 7 days on the customer's...

For the first time i booked bus ticket from jammu to manali from red bus. The ticket was costly but i thought bus must be good.. It was told that ac will be given but there was no ac...in that long route bus local travellers were there and the bus was halting every 15 mins.. Our seat was also broken.. It was mentioned that bus will take 12 hrs to reach manali.. But it took 18 hrs... Worst experience.. Plz never yse redbus...

Hi,
I booked a bus from chennai to hyderabad from redbus, kaveri travels being the bus operator. The date of travel was 13th june.
I was informed by the kaveri travels that the bus got cancelled and no alternate arrangement is being made. Upon enquiry, i was told that the refund will be initiated by redbus itself. I have not received any refund till date and there has been no communication whatsoever about the status of the...

I booked a bus from kaushambi to moradabad on reaching the boarding point i found out that the bus was not there i tried to find out the status of bus from their customer care no but they denied having any information about the bus very harshly. I also tried to cancel the ticket but they denied saying that the ticket cannot be cancelled after bus departure time. I had to board another bus as i was running late....

I wanted to book return tickets to travel on 22nd june 2017 but the ticket got booked on the same day i booked the ticket 20th june 8:30pm and to start my travel at 10:30pm. Refund was not received. I was not able to cancel the ticket.

I have also told them to change journey date and give me the ticket, since it is website issue. But they have not provided proper responds. At last they gave me reference number
Reference...

Bus has been cancelled there is no informational from bus organizers or from redbus. I booked from proddatur to bangalore seat 10, 11 with ar bcvr. Tkt no: tk[protected]. I called redbus customer care they told it will be resolved in 24 hours like that untill now i called 4 times. Sometimes they told call [protected] and press option 3. Which will not all work. Ticket price is 1200. After discount they charge 1050 which is not refunded until...

I'm using red bus from 2012 and for the past 10 to 15 bus booking im not at all receiving the tickets to my mobile number, after booking the tickets each and every time i need to call red bus support and ask them to book tickets. I booked ticket on[protected] for the journey date[protected], so far i called the support 3 times still i did not receive any tickets to my registered mobile number.

I don't know what is the problem...

I booked a bus ticket from bangalore to hyderabad thorugh redbus (Gold class sleeper).

Ticket/booking details:
Ticket no: tk7c36494588
Pnr no: sk716159-skt-555b

The bus operator, sri krishna travles, called me up and said the bus is cancelled but redbus is not acknowledging it. And so my 1176 rupees is also not being refunded.
I have called redbus 7 times in last 3 days but they are just...

I had booked a ticket from darbhanga to patna on june 3 but before departure the company abp travels called and said the bus is cancelled for refund they assured full and also told that it is handled by redbus, i have not received the refund till date. Hope company processes it fast as this kind of business is not expected. Please do something quick......

I have booked two tickets from bangalore to hyderabad on 16th june, 2017 but the bus was cancelled now i want the refund to be transferred to my bank account not the wallet because i am not going to book through your service again. It is is annoying. The trip id is 14645408. The bus cancellation information was not provided either. I was stranded in an unknown city and the payment portal of red bus is so annoying that it took total 7 transactions...

I booked ticket for 2 persons via redbus app from ernakulam to chennai on 29th may 2017 of cost 2595. I cancelled the ticket within the free cancellation time and received message saying money will be refund within 7 working days. Its almost 3 weeks yet i didnt get refund. When called in customer service and entered my phone number they are telling that no refund is available for this number. But i received message to this same number. Please...

Hi

Worst service by redbus, 2 times it happened to me. Today (15/06/17) i have booked a ticket from bangalore to bc road. My money got deducted, but i didnt get my ticket at all. If i am calling to redbus customer care, no one is answering me. No money no ticket

Previously also my bus got cancelled, by subramanya tours and travels and i have intimated redbus people also that it got cancelled so refund my money,...

Dear Red Bus,

I cancelled the ticket last week[protected]. My ticket number is TK[protected]. I haven't received my refund amount of Rs.627.90. i called the redbus customer care. They said that they have already been transferred the amount to my account.but still i haven't received my refund amount. So please check my ticket refund status and transfer the refund amount as soon as possible.

Ticket-number: TK[protected]br...

I booked my ticket on 14/5/17 from manali to delhi seat number 17, 18 and pnr number is qpktv33 and date of travelling is 12/6/17. Sir i will never travel via booking through red bus. U people make us chutia... Here in manali ply badmaashi of bus mafia. He forced me and my family travel throug bus number ar01 4518 and the condition of bus is tooo bad and behaviour of agent is too rude whether i received message for following bus number dl1pa8196...

I booked ticket for which sms, mail or trip code was not shared to me. When i checked with customer care, they informed me, that no transaction has been done from my number. So i asked them to cancel the ticket. They informed me, since booking number has generated, as per there cancellation policy ticket will not cancelled at my request time. I had to loose my money.. Worst..

When you don't share the ticket details like whom...

Booked two tickets using redbus on ksa travels, for travel on june 5,
2017

From our place to boarding place 20 km we have traveled in auto.
When we reached the boarding place, they are informing us that bus has been cancelled. From boarding place to destination place is around 650 km
And there is no bus seat was there that day.

We have traveled back to our home and took next day leave...

I booked two tickets ex vellore to hyb on 6.6.17 and tried to cancel but could not succeed. Next day i booked another ticket from vellore to hyb. Due to emergency i could not proceed. Itried for3 hrs and got the customer care and informed that the cancellation cannot be done. How much i can loose. All cheating only. Henceforth redbus has become redbot for me and i will not use and will not recommend being cheated...

Dear Sir/Madam,
I, Rajapalanivelu, residing at 45, MGR Street, Vadavalli, Coimbatore, had to attend a function at Trichy on June 4, 2017, for which I booked a return ticket in City Travels through Redbus for June 5, 2017 early morning, as I had been a regular customer of Redbus and City Travels for several years. It was booked on May 23, 2017 and I received a confirmation message from Redbus. But in between my busy schedule I did...

I have booked two tickets for me to travel on the same day(Jun 5) on the same bus. I have booked the second ticket only because their app didnt provide me any notifications. So I have raised a ticket to refund the amount in the customer care. Meanwhile, I have booked another ticket.

Now, they resolved the issue by allocating ticket to me. Now, I have the two ticket for the same person in the same bus. When I notified them,...

Ticket no. Tk[protected]
Paulo travels
Hubli to bangalore
Pick up time: 9:30pm
Actual arrived at 2:00pm
No information about delay of from travels r pick up point.
Waited for 5 hrs
Service provider didn't pick up the call, didn't give correct feedback about bus will come r not, at what time it is coming. Due to negligence we have waited 5 hrs....