Red Bus Complaints & Reviews

Hi red bus team,
Customer service tell to wrong information.
[protected] booking the tickets to red bus mobile app on that day booking one ticket to gagana travels on that time saving the credit card number.. That good.
After then gust i checking the price to diwakar travels on that don't ask any cvv and automatic fill the textbox and automatic ticket generated..

1) saving the cvv number
2) automatic...

I've gaurav book a ticket from delhi to manali for 2 passangers named amit sable and swati kasar for 2 june 2017 at 6 pm. Seat we were allowed was 35 and 36. During booking seat 35 and 36 was on secondlast row as per red bus online booking but when actually we sat in bus it was on last line and also not separate. We was seeting with another 3 male passengers. As i was travelling with a lady need a privacy and due to negligancy of red bus...

My bus was been cancelled by operator and was suppose to get refund, i received mail from redbus on 17th may that refund is processed and will take 5-7 working days, (Please quote your reference id: [protected] for any future communication), it 2nd june and i have been calling them for refund, they don't have proper answering.
Transaction id: 20240891
Refund amount 2700.00
Merchant: www.redbus.in...

I had booked two tickets on jun 2 and jun 6 on 28may. On 31 may, i received message stating that one of my ticket was cancelled due to technical issue from red bus. So i called customer care, for which he assured that it is a wrong message sent and ticket is still confirmed. But again in evening i got another message that my another ticket was cancelled. When i checked in redbus app, the ticket was still confirmed. So when i called again,...

Hi,
My name is hemant.
I booked a four ticket for different different journey as well from different different operators.
Now they cancelled my booked ticket and said your ticket has been cancelled due to bus operator technical issue.
Ok i am understand with issue but why it is for all the ticket.
I request to you please solve that issue which is occured by you not by me.
Why i am pay for that.br...

Hi,

i have booked a ticket from red bus for travelling on 30 th May 2017 from Kanpur to New Delhi. i booked tickets on safar express tour and travel. the timing are as follows 22:00 to 07:27. I booked 2 sleeper seats in the name of Bhanu Prakash Singh & Aanchal. i did the payment from my debit card the amount got deducted and no ticket booked.

email id: [protected]@gmail.com
Contact number: [protected]...

I have been using redbus for quite some time. This time I booked my ticket from Tirunelveli to Bangalore in "SRS" Travels. The bus which was scheduled to arrive at my boarding point @8.20pm came at 11.20 pm. It was a ac semi sleeper bus. When the bus started moving I realised that something is biting my legs and soon I got red patches on my legs and hands. Using my mobile torch, I found they were bed bugs and all through my eight journey...

I had perchesed ticket on red bus for Morya Travel for pune to nashik on 24th May 2017 for seat 5 and 6 in ñon a/c, but Morya travel did not inform about cancellation of travel and any thing and agent given me seat in Heena Travel that was very poor in condition, In this way both red bus and Morya travel cheat me. I have to take legal action for this customer cheating trend....

Booked a ticket for Delhi from Udaipur on 12th May (3.30 pm-Rajasthan government volvo).
The bus got cancelled and i got no information from the vendors regarding the same. They did niot bother to inform in prior that it got cancelled forget arranging another bus for travel. The amount i paid was Rs. 1804/-
Have been above 10 days, i'v been calling them on a daily basis for refund but they arent really ready to reply or refund....

Pathetic, horrible customer service and cheating system msgs-
I booked a ticket on may 5, 2017 through redbus, for my journey from ernakulam to bangalore on 7th may.
Proceeded with payment after which system showed transaction failed error msg. As is the norm with any online ticket issuance, i thought ticket haas not been issued.
So i proceeded with taking another ticket in the same bus for same date through a successful...

I booked a ticket in r/o my wife from Bengaluru to Athani DOJ 22.5.17 sea bird tourist through your app. In the m tcket place of boarding was wrongly mentioned causing lot of anxiety and tension. In view of this you compesate by paying Rs1000 as damages. After hearing from you i will furnish bank ac details.my mob no[protected]. Email address [protected]@gmail. com...

Worst app no one responding over the customer care... I have tried to cancel the ticket the call in queue for more than 1hour cheating app.. I have mailed for the same no response.

I know that can you check my mail... I have tried with redbus and srs team to cancel the ticket.. Srs team said it won't possible from their end. And came to know it's only possible from redbus team.. After that from 8:25 i am trying with redbus...

I booked 5 tickets from Bhuntar to Delhi on 7th May 2017 via Redbus. The bus operator was Himgiri Tours. The bus arrived at our pick up point half an hour late and broke down after about 1 hour into the journey. We were left stranded by the operator and had to find our own way back to Delhi. When I requested for a refund they provided me with 60% of the total amount. It is clearly stated in the Redbus website that they are liable for a full...

I booked ticket from udumalipet to chennai on 18.05.2017 in bhatath tours & travels - ticket no tk6g33662754. But due to reasons i want to cancel the ticket and i tried from 4.30 pm onwards to cancell but could not able to do so. I contacted the bus but they refused. Pl arrange to cancel the same and refund the amount whichever eligible.

Actually i was suppose to travel on 20.05.2017 but wrongly select the date as 18.05.2017...

I tried to book a ticket on red bus app, amount got debited but ticket not issued.
Its been two weeks after sharing account details for them they didn't refund the money. They didn't have proper customer support. They didn't provide proper customer care for tele communication and that too they are charging for phone calls for customer support. They are playing with people by providing worst service and worst application....

I booked a trip from bangalore to hyderabad via morning star travels at 11.30 pm on 13th may through redbus.
10:30 pm : bus was supposed to be coming at 11.30 pm, we received a sms stating bus will be 30 mins late due to heavy traffic
11:00 pm : sms received from morning star that bus is 20 mins early and will reach before time at boarding point at marathalli bangalore
11: 30 pm : bus didn't come and we were told its...

One of the worst experience which happened in life time. I booked this bus “Thirumalaivasan Transports” for my Mum (54) to travel from Chennai to Madurai and the bus was suppose to come by 7:35 am @ SRM stopping. I called the driver no [protected] @07am and he said the bus will be one hour late. I have requested them to call my number when the bus reaches Perungalathur since they were already one hour late and I am not sure @ what time...

Date Of Incident - 5/13/2017
Client Phone Number - [protected]
Description -
I tried booking ticket from Panvel to Mangalore.
After payment was done, website showed error message.
No Confirmation was sent on mobile either so i booked another ticket with MakeMyTrip and got confirmation for same.
But my money got deducted twice.
When i called customer care, they say booking is done. Hence we will...

I have booked ticket on 22nd apr, money debited from account but ticket was not conformed. Got a message like refund initiated would be made it in 7 days, later again message came like it would take 10 working days.

Still waiting for refund, they are saying it would take another one week with irresponsible.

For refund waiting for 1 month is not good, very bad bad service

Referance number[protected]...

I have cancelled my booking and the booking amount is in my red bus wallet, but i want to transfer this amount to my bank account.in the website they have provided customer support no. But nobody take calls i have called them several times but nobody answered, there is no other way to contact them. How to get that money back to my bank account??...