Red Bus Complaints & Reviews

One of the worst travels. I booked one ticket for my friend madurai to chennai, she had arrived boarding point before they mentioned time, boarding time 11:30pm, bus was cancelled by kpn travels due to some iasuse, she had waited for till 12:30pm, no one response her, then i called to customer care, told about this situation, i spoke chandru he using abuse words. I recorded that call. Don't irritating anyone. Pls response your customers....

Dear service provider,

I am not happy servicing by you that i used red bus service for indore to udaipur trip on 09th evening, easy to find out the bus for this route but while i booked my ticket i feel that i smuggled by red bus service.in attached ticket i was unable to find - bus stand, where from bus will be departured, as in indore 03 bus stands there and afraid to think that bus will be left without reaching bus stand.br...

Hi my name is gnanasambantham today i booked hotel from redbus app.

In payment time one error is came
Error is
This page can't be displayed, contact support addisationl information
The inaction i'd is:[protected]

But payment depited from my account
Total amount 370 rupees

Please refund the amount

I complained 4th time

I am facing...

Red bus ticket TK[protected]
SRT Volvo semi sleeper booked 2 tickets now its break down just away from 5km from salem engine stops working driver is not able to start for last one hour and they are not able to provide any alternate bus. Please help have to reach chennai urgent.
Please make some arrangements earliest.
Case is very urgent I have to attend one patient case is very serious....

Booked ticket online, as per kallada travels before booking 20 minutes prior bus is passed the location.and abused very badly
[protected] this is the reference number given by red bus called up many times nobody picking the call
Called up red bus office they said bus will reach in 10 minutes.after 10 minutes again called they given a number
[protected]
[protected]
[protected]
Called all these number...

We have booked two red bus tickets for return from Digha to Kolkata (by Moumita Travels) scheduled dep. on 26.6.2017 at 3.30 p.m. The same was cancelled on 25.6.2017 and we got confirmation message on my mail id from PayU on behalf of www.redbus.in that refund request has been processed and money should reflect in my account with 5-7 days.
However, till date I have not received any confirmation message that whether the amount has...

Date of incident - 26 June 2016 (over an year)
Incident description - The bus got cancelled at last moment and I called them for the refund status, no refund was processed for a week then they said the amount has been processed, I called them again after a week they said the request has been processed and will be reflected in few days.
I waited and as I have very busy schedule I didn't call them again and no amount was transferred....

I'm recently visit to Mumbai with friends. We are booked Mumbai darshan bus from Red Bus, N.T Krishna Travels and Departure time 7 AM. So, We are reached the departure point at 6:30 AM, we are calling to Travels but they are not yet picked the our call. after 7 AM we are called to Red Bus customer care from them we response wait for 30 Mins then we did. Again after 7:30 we called back to Travels still they didn't received our call. Then we...

Respected Nitin Sir,
I was looted with fraud promise by redbus.in
They made a fraud booking over their website with wrong information on bus booking at redbus.in app.

I booked a bus from Pune to Mahabaleswar with ticket number TK7P32724336 on Datta Krupa Travels Bus service. It was Bus from Pune to Mahabaleswar.

But i was asked to get down from bus at mid way and was informed that the bus will...

Sir, i am Syam, i had cancelled my ticket on 26 june 2017...till now i haven't received any info from you..i am providing the details of my ticket below in the form of picture..hope in soon you will help me out from this..
my ticket no:'TK7R73645265'.. TRAVELS: MORNING STAR TRAVELS...SEAT NUMBER: '9D'...TOTAL FARE PAID..Rs.1010.4/-. BOARDING POINT: KORAMANGALA.. I will be helpful if you helped me of getting out form this..
and...

I booked a bus last week 24june17 the bus was cancelled they didn't inform us we are waiting for so long in boarding point then we called and asked to the respective number that was provided by redbus in the ticket they are not responding its been one week the amount should be around Rs.2000
Route: Bangalore to Tirupur
Ticket No: TK[protected]
PNR: TS[protected]TUKR/161569/Bangalore-Ernakulam 05
Travels: Aeon...

On 21 June 2017, the bus from Banglore to Hyderabad was cancelled. So i dropped a mail to redbus regarding the issue for refund. There was no response. Later i called on 23 June 2017 for the refund. They asked me to wait for 24 hours. I waited and called again on 24 June 2017. They again asked me to wait for 24 hours. There was no update. After 8 days, on 2 July 2017, i again called the customer care. Now, they are asking me to wait for 7...

Today i have booked a ticket in online in redbus for kpn travels from madurai to chennai. My ticket no. Is82jqjyrn, and the pnr is g[protected], and the jd id is bbu6h4g6 and the date of journey is 02jul 2017, total fare is 766.8 bus type is volvo a/c multi axle (2+2) instead of night 10 'o' clock i booked morning 10 'o' clock. I realised the mistake. I immediately tried to cancel the ticket in online but it did not cancel the ticket. I informed...

They are cheater i have booked ac sleeper ticket that was confirmed from there side but just before the journey they called and told me that sleeper bus has been cancelled & i have go in separate bus which will be a seater not a sleeper, when there is more crowd on holiday they are cancelling seats of previously booked passengers or demoting the birth from sleeper to seater at the last moment so that passengers is not left with any option...

I had booked a ticket from chennai to sankarankovil and they charged rs, 650 for lakshmi travels and i paid trough central bank of india credit card an 26th jun 2017 and ticket weren't send to me, and again 27/06/2017, 6.50 pm, rs, 650 deducted from my credit card, that time i didn't booked ticket, i haven't done any transaction in red bus.com, so kindly request you to resolve the issues and refound amount of rs, 1300 to my ac.
Thanks...

#redbus worst experience ever... We booked a tempo traveller from noida to dalhousie through #redbus and #hirataxiservice the traveller came 4 hrs late... The driver was a complete #... I guess had some mental problem as well... Not in his proper senses (Not drunk but something wrong, maybe some other addiction)...in the first hour we got the first surprise when this # driver hit a vehicle twice because he was busy checking his facebook......

We booked 2 tickets from delhi to kanpur on 24th june 11p. M. Through red bus pnr no: xknp[protected]/sbd, as we were on the way from chandigarh to delhi & having limited access of network & being unknown to city delhi we have taken help of call center about driver/vehicle number for easy catch, they provided us incorrect number on which we received status of bus cancellation, while again calling back to call center got no response for...

Horrible experience. Booked a volvo bus from manali to delhi through redbus. Operator: apsara holiday tours. Departure time: 4:30 p. M

First of all the charges were really high for the kind of service they provide.

The bus which showed up was a scania bus instead of volvo. The bus had a broken air conditioner and flies everywhere.

On contacting the redbus customer care service, the first attended...

We booked two sleeper tickets from tuticorin to coimbatore in avs travels yesterday. We wanted to postpone our travel hence requested cancellation. Red bus refused saying cancellation time is closed in the morning itself. Then it should not have allowed us to book tickets in the first place. I request refund of rs.1100/- i paid. When i contacted the bus service to cancel, they say they cannot do it since i have done reservation through redbus....

Hello,
I booked a ticket from delhi to mandi (Himachal). At first amount was debited but ticket wasn't issued. I was asked to made another booking. I made another booking. On the date of travel i received a message from bus operator stating that boarding venue has been changed because of "border issue" which was a pathetic lie.!!
I contacted the bus operator he misbehaved and asked me to cancel the ticket. I called up the red...