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Redbus — I have booked ticket on redbus online application .Amount debited but ticket not booked.

I have booked ticket on 30/12/2022 23:40 pm through online application. Amount debited but ticked not booked . MY UPI iD : [protected]@okicici ; UPI transaction ID :[protected] ; Google transaction ID : CICAgJCu60zuNA
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Comments

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply
Df2525's [Complaint's author] reply, Dec 14, 2022
MY email ID is [email protected] ; Since there was a option to book ticket without logging in /Signing in, i tried that and money got debited without ticket getting booked . Ticket was not booked so how can you expect me to give ticket ID . Please let me know if you need some other information .
UPI Transaction ID : 233418463256
Hi,

Greetings from redBus Team!

We are unable to pull any record from the above email ID, request you to please provide the registered email ID or mobile number to look into it.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply
Df2525's [Complaint's author] reply, Dec 25, 2022
I tried to book using the email ID /Mobile number - [email protected]/6380365440 and i paid through the mobile number 6380550168 ; UPI Transaction ID : 233418463256 ; Again i am repeating i don't have registered email id, since there was a option to book ticket without registering, i used it . Please try to track using the UPI Transaction ID, you will get to know the details .
Hi,

Greetings from redBus Team!

We are unable to pull any details from the above email id request you to please provide the mobile number via [protected]@redbus.in to assist you further.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Reply

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