[Resolved] Redbus — my refund pending since march 15, 2018
MiMicrofilt Enterprises on May 1, 2018
I had booked my ticket from indore to nagpur through redbus. But due to some personal problem of bus operator they cancelled that bus and told me that redbus will refund the amount.
Next day i got call from redbus banglaore office redbus and i gave my details
My ticket number - tm4c69532464
Compliant no : 3419516 dt. 14.03.2018
The call center executive assured me that i will get my refund within 1 week thats 22.03.2018. But still i am awaiting refund and no contact numbers of redbus are there that we can directly talk to call center executive, only automated call is there where they ask to submit our details and everytime a message comes that in one week you will get refund. If i call today again i will get a message that in one week i will get refund.
Since 1 and half month redbus is just fooling. Kindy refund my money or else is will put this post of social media about your worst service and cheating.
Complaint marked as Resolved Jun 2, 2018
[May 02, 2018] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, May 02, 2018
Greetings from redBus!!!
We are sorry to hear that you've not received the refund yet. However we would like to inform you that refund of Rs 1494 for ticket id "TM4C69532464" has been successfully credited back to payment source from our end on 4/24/2018 .Refund reference number for the transaction is 49462603. We request you to please check with your bank with the given reference number for more details on refund.
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