Red Bus Complaints & Reviews

I have been booked two tickets from shirdi to vadodara through red bus with details ticket no. Tm5b84132088 bus service provider-eagle falcon bus
Pnr no. 74268028 date of journey 15.04.2018 departure time 19.00 hrs
But bus service was cancelled due to technical problem in the bus as sms received from service provider on 15.04.2018 at 21.00 hrs. And as directed by the driver of the bus at the boarding point i travelled to my destination by own arrangement along with three other same bus passengers paying rs.2500/ per head. Please refund the booking amount of above red bus booking immidiatly.

மதிப்புக்குரிய ஐயா
நான் ரெட் பஸ் செயலி மூலமாக ஆப்பிள் ட்ராவல்ஸில் திருப்பூரில் இருந்து சென்னைக்கு 16.04.2018 இரவு 11.05க்கு ரிசர்வ் செய்தேன். ரிசர்வ் செய்யும் பொழுது செயலியில் போர்டீங் இடம் திருப்பூர் என்று மட்டும் காண்பித்தது டிக்கட் உறுதி செய்த உடன் போர்டிங் பாய்ண்ட் திருப்பூர் என்றும் லேண்ட்மார்க் அவினாசி என்றும் டிக்கெட் கன்பார்ம் ஆனது. பின்னர் இந்த போர்டிங் பாயிண்ட் தொடர்பாக ஆப்பிள் பஸ் நிறுவன பொறுப்பாளரிடம் இது பற்றி கேட்டதற்கு அவர் அவதூறு வார்த்தை பேசி டிக்கெட் ஐ அவராகவே கேன்சல் செய்து விட்டார். ஆனால் ரெட் பஸ் செயலில் நாங்கள் விசாரிக்க டிக்கெட் முன்பதிவு கேன்சல் ஆகவில்லை என்று அவர்கள் சொல்ல நாங்கள் பஸ் பயணம் செய்ய கிளம்பி பஸ் நிறுத்தத்தில் ஒரு மணி நேரத்திற்கு மேலாக காத்திருந்து பஸ் 11.30க்கு வந்தது. நடத்துனரிடம் கேட்டால் என் மனைவியின் பெயரும்.அவள் தாயார் பெயரும் என்பையன் பெயரும் இல்லை. ஆப்பிள் ட்ராவல்ஸ் முதல்வர் அவராகவே அதை கேன்சல் செய்துள்ளார். இதனால் நாங்கள் மன உளைச்சலுக்கு ஆளாகி நள்ளிரவில் வீடு திரும்பினோம். இதற்கு தாங்கள் தகுந்த முறையில் நடவடிக்கை எடுக்குமாறு தாழ்மையுடன் கேட்டுக்கொள்கிறேன்.
நன்றி

Dear sir /madam
Weekend date all travels charged too much costs... Who will be controlled...
I understand your issue without weekend day all travels are ideal so u reduce charge costs it's accepted but see your chart
Non a/c travels charged rs1000 for coimbatore to chennai @ weekends this charger's are too high.. As per court order you charged?? If my side view any wrong thinking means kindly clarify me else who's responsible for this???

I booked the bus named "samuthra travels" on redbus. The travel is from coimbatore to srivilliputhur. The boarding point is omni bus stand, coimbatore. And the boarding time is 10:50pm. I had waited nearly 1 hr till 12:00am solely on bus stand. But the bus didn't come. I had already complaint to the redbus about this. They called me and said, i will verify it with bus operator. But they didn't call me.18 days ago from the date of booking. Call me immediately. And refund my money very soon. Otherwise i will put complaint on consumer court. # #. Why are you doing like this. If you are born to a single mother. Call me. Very worst bus service. There are some other words coming out of my mouth. You son of #.

Redbus mticket
Please present this mticket at the time of boarding.
Route: coimbatore to srivilliputhur
Ticket no: tm4m51107195
Passenger name: arun ganesh
Pnr: 43us5xbz
Travels: samuthra travels
Departure: 10:50 pm mar 21, 2018
Seat numbers: 22
Original fare: rs.380.0
Redbus discounted fare: rs.353.4
You saved: rs.26.6boarding point: omni busstand
Landmark: near gp theater
Address: sastha travels shop no : 1 omni bus stand coimbatore-641012.
Boarding point contact: [protected]
Samuthra travels customer care:
—
Now get upto 80% off* on hotel bookings only on redbus! Use your bus ticket number as offer code. Book now!
HTTP://bit.ly/2e2Aeue
T&c apply
—
Thanks for using redbus.
Redbus helpline:[protected] t&c apply

The above is the message ticket came to me.

Sir, nov 27th 2017, i booked 3 bus tickets in nani's travels from red bus, from tenali to hyderabad, and [28th nov] next day. I cancelled the tickets, but that tickets amount still i am not received, please refund my amount immediately.
Passengers names - k sivaramakrishna raju, k vandhana, k sri thanmaia.
Ticket id ; tkcq89096362
Amount - 1305/-
Note - please check it and return my amount.

Had a very bad experience! Booked orange travel bus (Ticket tm5c[protected] through redbus kept waiting for the bus, don't know from where it went. They didn't even called the customer, if he is boarding. If there had been any rating in negative, i would have given that. I want my money to be refunded. I would recommend people not to book any service of redbus/orange travel.

Booked ticket on rao milan travels from redbus.
They board us on another bus (Rajpreet travels).
He refused to take us in because not having enough seats for rao milan passengers.
Now somehow we adjusted 3 persons in a 2 person spleeper for a well paid ticket.
They should have arranged something for the convince and should have told us earlier.
They asked rajpreet travels for their passengers but we didn't got fit in.
Rao milan bus service should be banned because of this fraud behaviour.
This is one issue from several.

I have booked my ticked using redbus app and ticked id: tm[protected], pnr no.72603813, amount 1065, from mumbai to surat.
A photo is also attached for reference.

Since the bus was supposed to reach at pickup location at 6:30 am and me reached there early at 6 am and waited for the bus, since bus didn't come to pickup location till 7 am and after calling the driver, who told me that the bus not operating due to technical failure and it won't be reaching there, after waiting at pickup point till 8:30 am i have found 2 more passengers traveling from the same bus and they are also waiting for the bus.

Since the call center service of redbus started functioning after 7:30 am, i have called them and updated about my situation and they told me to use the alternative and later they will compensate me for this.

After reaching and complaining about this services with ticket id: 3360242, i have received a mail from red bus but since i haven't received any resolution from them after making multiple call and effort and they are telling that they will contact with bus service provider and will return the payment and yet i have not received anything from them. Since this is 3rd time i had this issue from them and i have finally decided to take action on it.

Kindly please help me to resolve this issue. I have already made multiple effor to get this solved but now redbus is completly refusing to resolve this issue.

Awaiting for positive reply on this.

Regards,
Imtiyaj ali shaikh-[protected].

I booked a ticket from chennai to pondicherry for 23-mar-2018 for the bus rathimeena travels through redbus. I have cancelled it on 22-mar-2018. The refund amount was rs.360/-. I paid them rs.407.2/-.

Refund was not yet sent by the company.

Ticket number: tm4n98005164
Pnr number: rmt5911817
Booked for: 23-mar-2018
Cancelled on: 22-mar-2017
Bus: rathimeena travels
Company: redbus

I made a hotel booking using mobile app. Booked for 2 adults, got confirmation of 1 adult instead of 2. Ended up paying extra at the hotel. Customer care wasn't helpful at all. Suggest users to switch to other available better apps. I had paid for two as per displayed rates while booking and first representative i coordinated with ensured on call that i don't have to make any extra payment. But still i will have borne the additional cost now.

I booked a ticket from hyderabad to pune on[protected]. My money was debited twice, the amount is 580. I have been told that my refund was initiated on 27th march and will be credited to my account in 7 working days. It is more than 10 days, yet the refund is not processed.

My complaint/refund status number with redbus is tm4h91930442.
Please resolve the issue soon.

Redbus — trip cancelled but ticket amount refused to be refunded


Ramachandra reddy on jan 26 2018
Submit a complaint for cancellations amount transfer amount to my account.
I have booked ticket in redbus portal on 24th january 2018, but the ticket got cancelled immediately (Got the information through message and phone call).
So i informed redbus call center and they promised me that amount will be refunded in few days,

I waited patiently and even after repeated calls and followups no refund is issued.

It is very disturbing that my hard earned money which is supposed to be refunded is getting denied for no reason.

Even after customer service representative committing that it will be acted and i will be getting feedback or response with 48 hours,
Still no one responded to me on this.

After multiple contacts each time they provide ticket no for lodging the complaint but never respond back to that.
I was called 48 times and mail 20 times with bank account statement sent to consider mail but no reply for last 3 months, there were not respond.
Please help me.
Thanking you sir,
Ramachandra reddy,
[protected]

My friend is travelling by bus no ka-51 d 7188 and the conductor of the bus is talking rudely and not giving answers regarding destination arrival time. He is coming upclose to my friend and crossing personal space boundries, despite her asking him to keep away. She feels unsafe to continue her travel. On talking to redbus customer service we realised they did not even have the conductors number. How do you respond to that? What safety are you talking about? Need action need now!!

Hi, i tried booking bus tickets from vijayanagaram to vijayawada through redbus app on 24th march, 2018 (The transaction i. D is sbipg[protected] and during payment through online the transaction got failed. But amount has been debited from my bank account. I got a message from redbus as

"dear anand,

We are sorry, we could not issue ticket to you!
We have received your payment of rs. 1360.8 and refund will be processed by redbus within one hour.
The bank would take 5-7 working days to credit in to your account and credit is instant if paid through redbus wallet.

Thank you for your patience and keep travelling with us!
Team redbus"

While we contact customer care there is no clear response. So please help to resolve this issue and let me know when the amount will be refunded.
And please refund my money early..

I book a bus ticket using redbus app and i got confirmed massage of bus seat etc. After 3 days of booking one massage came that my ticket got canceled. Now when i called them they are saying that operator canceled my ticket not the bus. Now there is no availability of ticket on that day. They are totally irresponsible for their booking. People please use other plate from for bus booking, otherwise same will happen to you also.

I want to book ticket for 14th April and but ticket got booked for wrong date and not able to adjust to the actual date.i immediately called customer care for help but no luck. pls solve it and am not able to cancel ticket as well. I lost 1000 for this. this is not fair for a company like urs. There should be a way to solve this issue from your side. You can't just wash your hands saying that manage bookings is not available.

I have booked ticket in redbus portal on 4th may 2015, But the ticket got cancelled immediately(got the information through message and phone call).
so I informed redbus call center and they promised me that amount will be refunded in few days,

I waited patiently and even after repeated calls and followups no refund is issued.

It is very disturbing that my hard earned money which is supposed to be refunded is getting denied for no reason.

Even after customer service representative committing that it will be acted and I will be getting feedback or response with 48 hours,
still no one responded to me on this.

After multiple contacts each time they provide ticket no for lodging the complaint but never respond back to that.

Case #RB[protected] ticket number with redbus.

My cancelled booking tm3c30281362 on 10th feb, from bangalore to kadaba-

I have not yet received the refund amount, its been two months by now and i am not able to receive any response from redbus or sughama.
I have paid the amount via my nri account, but i needed the refund to me by my nro account details below.
I am an nri and i cant visit the offices, so please help me to get a status on my cancellation refund.

Praveen varghese
[protected]@gmail.com

This is a severe critical issue from red bus.. The bus got cancelled just before two hours of departure.. I was waiting with my family to board the bus where there was no shelter for 1 hour.. The transporter name is cauvery travels. Red bus just told that they are refunding my amount.. Such a insensitive way of not understanding the problem.. I was supposed to attend a funeral the next day in my native. I again booked for the next day bus with double the amount. Again i can see the same bus company accepting the booking.. I guess this is a scam done by both red bus and the transporter. I will be lodging a consumer complaint and will get the proper reply from those thugs as i am a lawyer and civil activist myself.

Redbus mticket
Please present this mticket at the time of boarding.
Route: bangalore to belthangady
Ticket no: tm4z44592229
Passenger name: diwakara shetty
Pnr: 53t99ga8
Travels: cauvery travels
Departure: 09:10 pm apr 2, 2018
Seat numbers: a2, a1
Boarding point: btm layout opp
Landmark: bmtc bus stand
Address: bmtc bus stand, near axa building toward jayanagar
Boarding point contact:[protected], [protected], [protected],
Cauvery travels customer care: -
—
Directions to boarding point:http://s.redbus.com/m0xmjhu
—
Thanks for using redbus.
Redbus helpline:[protected] t&c apply

My name is darshna. I have booked a ticket from vadodara to ambaji and ambaji to vadodara too.
The ticket got cancel and the money is not refunded too.
I had the worst experience. Being a female i would not recommend any one of you to avail there services.

My ticket no is tm4h[protected] vadodara to ambaji
My ticket no is tm4h[protected] ambaji to vadodara