Red Bus Complaints & Reviews

I was travelling with sea bird bus - ka 01aa 2509 on 4th feb, from belagavi to bengaluru, via hubli.

Bus breakdown near davangere and there was no alternate transport provided by sea bird. We were left shivering in cold night.

I had to arrange my own transport.

Ticket no - tm3592649

Please check if travel company refunds customer in case of bus breakdown as it heavily adds to travelers...

I have booked a ticket from red bus on[protected] from indore to bhopal booking time 11 am approx. showing a message after payment error in tickets and payment was done but ticket number not allotted that's why i have booked 2 more tickets in same bus and same time by chartered bus service then i have came a message from red bus your ticket process and payment done but i have booked tickets from chartered bus service.

transaction...

Dear. Subramanian,

Your ticket has been cancelled successfully and we have initiated the process to refund rs 690 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tm2j64237828
From: chennai
To: surandai
Date of journey: 27/01/2018
Travels: sri krishna travels
Bus type: non a/c seater/sleeper (2+1)br...

Hi team,
I have booked ticket for chandigarh to taranagar ticket no. Is tm[protected] and pnr no. Tngre[protected]. My pickup point as per tickect was sector 43 but there was no bus of this route. I had spoke to your customer care and they given me number of rajasthan roadways helpline no. But that too was of helpline no. Of jaipur. Further your customer care againt said to stay over there and bus conductor will contact me but i have...

I booked a ticket from Chennai to Bangalore on 8/1/2018 in Kallada G4 travels through Red Bus but the service got cancelled that day and it has been nearly a month now that i have been asking red bus customer care for refunds but hav not got refund yet.

Every time i talk to the customer care they say it will be refunded in 5 workings days. But i haven't got any!

I am soo much irritated with this. Do not book...

I booked a ticket for two from Siliguri to Kolkata for 2/2/2018 after the payment was made I Realised the date booked was 1/2/2018. I immediately called the company's customer service located in Kolkata who informed me that I couldn't get a refund neither they could modify for 2nd Feb 2018.I had to book another ticket for 2nd Feb but I would like a clarification from the redbus why can't they simply modify my booking and change for the next...

I had booked a bus with redbus for travel on jan15th from chennai to palani. Travels name is sri sst. We got to know from travels that bus got cancelled due to mechanical problem. But as per red bus the travel is still on. Informed red bus immediately but no action from red bus. The ticket is still not refunded.

I had also raised complaint with redbus. Complaint # 2906828.

No action yet. The ticket is still...

On 13 jan 2018,
I booked a ticket from vishakapatnam to jagdalpur and chose the a. C luxury bus provided by the osrtc. The bus got cancelled and i had no other option to reach jagdalpur because i had to a continuous journey. Me and few other people who booked the same bua had a quarrel with the conductor. Somehow i managed to get on the non ac bus paying regular charfes and sat behind the bus driver all night without sleeping, that...

This complaint is against refund required for below mentioned ticket -
Trip Id: TM2T28602961
Bus Operator: VRL
Customer: Ayaz Ali (39 Years)
Date & Time of Journey:[protected] | 11.16 PM)

Because of email (please find attached email copy) which I received from red bus care on[protected].38AM which states that VRL bus was cancelled by the operator. I saw that email at 5PM in the evening. After...

My self vijay shukla i have booked hotel in agroha lodge in ujjain in 25 to 26 jan.2018. A. C room. I have booked. Inside room no towel is inside no soap provided. When i ask for water, so hotel management provide me a go ground floor ro is fiited take water by self. A. C is also not working. I didn, t get a good facility. I wan, t refund my money. My voucher id t181p5125635. & my booking id htlb2b3wvvx6g. And that is not a hotel in house...

Ticket no.:tm[protected]
Mumbai to hubli
Amount :737/-
Date of journey : 19.01.2018
Pnr no. :[protected]
Service provider - gobus

Its been a long time my cancellation amount is not credited 2 my account. I request u 2 go through tis complaint & take necessary steps 4 resolving tis problem. Not happy with ur response. Completely disappointing....

I have been asking for a refund since 29 january 2018 for the booked ticket: 31 january 2018 by following the procedure stated in the website but there is no reply either from the email or the cancellation ticket redbus website.
I ask your pardon in helping me retrieve my refund and i choose redbus because of its cancellable ticket policy stated in their business policy. It would be unethical if they do not conduct what has been said...

Ticket no. : tm2h92909597
Journey from kakinada to vishapatnam
Amount to be refunded :700/-
Date of journey : 18.01.2018
Service category : metro luxury a/c
Pnr no. : 71703377
Uid number : 6116

Sir, its been a long time my cancellation amount is not credited to my paytm account... I request you to go through this complaint and take necessary steps for resolving this problem...
'thanking...

I have booked ticket on[protected]. Actually when i called bus operater to know the status of he told me that bus is running on this since last 15 days. Even thogh red bus is books ticket for same.
I have applied for refund but till date there is no progress.
I am very upset. Hey guys tell is there any forum where we can raise our complain. Because i dont have faith in red bus....

I have booked a bus from pune to bangalore in rebus.com for srs travels redbus gave me tracking location and timing as 6 pm bus the srs travels guy called me and told that the bus was at 5.25 pm only and they are leaving because i am not at bus station at 5.30 pm and the message from srs travels came very late after the departure time. There is no time for me to reach the bus station on time. So what should i do and whom i should blame for...

Today i have booked an online ticket for aurangabad to mumbai on dolphin travels, through redbus. After completing payment cycle on payment gateway there was message displayed on screen"we are sorry. Your ticket could not be generated successfully. Your money..." same message has also been received by sms.
Misguided by the message i have booked another ticket. Later on after verification it was noticed that there were 2 tickets booked...

Last week we were at kodaikanal and we book bus tickets by redbus agent named stc travels stated at kodaikanal. As we reach to kodaikanal from ooty, the owner of stc travels named munnabhai came to us and said that he is coming from stc travels and he will drop you to your booked hotel so we get in his car. Than he drive us to his office and forced us to take a sight seeing paln of his travels at high rate. Same time we are offered at low...

My self vinay shukla i have concern regarding hotel service. Yesterday i have book hotel for 3 people in bhopal for 6 hours. From redbus website. I pay 454. Hotel name is pisals in malviynagar bhopal and i booked non ac room. Inside room wash room very bad smell is coming inside toilet. Bed also coming too much smell. I have requested to hotel staff please change the room. They ignore my request. Again after i request to hotel staff please...

Hi Team, I have booked the tickets from Hyderabad to Shirdi (travel date on 22-Dec-2017) and then Shirdi to Hyderabad (travel date on 23-Dec-2017). However, we waited the fro 5 hours on 22-Dec-2017 for the bus and it didn't show up. Then next day we called redBus and the customer care confirmed that the bus was cancelled. We have been told that we will get the refund in next 15 days and it's been more than that now. And since we didn't go...

I have booked a ticket from redbus on 2nd jan from kolhapur to bangalore from vaibhav travels. On 31st dec. I have got message from vaibhav travels that bus got cancelled. I called redbus immediately for this. They registered this and said that refund will be made in 2 days. It has been 25 days i have not got any refund. I have been calling them for 25 days and they are saying they tried calling vaibhav travels and they are not picking up...