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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 128

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Y
Yedu Kondalu Sanaka
from Bengaluru, Karnataka
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refund not received

Address:Bangalore, Karnataka, 560103
Website:Redbus.in

Hi, i booked 2 tickets from bangale to kanchipuram on 19th feb 2018 to travel on 20th feb 2018 early morning bus along with return journey on same day night.
After book the both tickets through red bus, around 8:00 pm bus operator canceled the service intentionally due to less reservations.
Informed over the phone to passenger and canceling the ticket with full refund.
But return journey ticket not canceled, when i asked...
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M
Mukesh rajgir
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

provide a incorrect pick up point and incorrect bus

Address:Bilaspur, Chhattisgarh, 495006

I had booked ticket from bhopal to raipur chhattisgarh. After booking pickup point shows at maharashtra. So how can possible to take that bus
I complaint in red bus service they told me our system is busy called 30min then 60min after that they does not receiving call. I called a reciever no. Of bus they told me i am work in another bus.
So what can i do...
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raghu hs rahul
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus not arrived

Address:560085

Dear sir,

I'm booked bus ticket number tm3p60692922 departure time 22.50 i'm waiting from 22.30 still 23.00 bus not came i'm called sugam travels he told 10 min bus will come i'm wait 20 min bus not came, after once agine called sugam travel but no one pick the phone then i have call to redbus customer care time 23.25 he chek and told wait sir bus on the way, i'm wait 23.55 till bus not came i'm move from another buss, due...
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M
manish3749
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haven't got my refund even after two months

Website:www.redbus.in

I booked a ticket from tata to gaya on 1st jan, 2018. When i reached the bus stand, i found that bus was not there. I called red bus and bus agency both. They told me that bus has been cancelled, you will get your money back. I faced a lot of problem due to that. Since then i have called red bus more than 10 times to get my refund back, but still they havn't refunded my money back....
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V
venkatKG
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus fraudulently holding ticket cancelled amount (cancellation initiated by bus service operator)

Website:www.redbus.in

My tkt no: tkcx40312636
Traveled from chennai - bangalore on 4th dec 2017.

I booked a ticket from chennai - bangalore on sangitha travels through
Redbus, bus operator cancelled service and informed me about that and told that i will get refund from redbus.

After a month i checked my account i didn't see any refund, so i called sangitha travels who told me that since i booked ticket through redbus,...
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C
Chryso
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated and no response from customer care

Website:Red bus.in

Hi,
I have booked a bus in red bus in Mettur Super Services for my journey on January 25, 2018. The bus was cancelled due to bandh and I received an SMS that the money will be refunded. I called the customer care several times. But still it's not fruitful. I did not receive my refund.
Kindly look into this matter and do the needful.

Thank you...
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Prafulmohan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by providing false details

Date of incident : 14/02/2018
Travelling from : ANGAMALY - BANGALORE
Ticket Number : TM3E76660050
PNR no: TS[protected]KKOL/295282/KANJIRAPPALLY-BLR

Me and My husband booked ticket via Redbus, the bus operators was KERALA LINES. The bus type which was mentioned in redbus was "Scania Multi axle". We expecially searched for "Scania" bus and booked by paying an amount of 2100INR. How-ever we got cheated and...
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A
AnvayaB
from Igatpuri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated/no action from customer care

Website:m.redbus.in

I had booked a bus ticket (Mumbai-pune, neeta tours and travels) online through redbus on 4th feb 2018. The bus was supposed to depart at 3:55 pm from my stop. The bus got delayed by over an hour without prior notice. At 4 40 pm i received the message from the operator of the bus that the bus has changed and it will be delayed etc. I had to book another bus and filed a complaint online for refund. It has been 10 days since the complaint has...
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M
Madhukar bhat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online ticket booking, no refund received, no resolution from customer care

Address:Bangalore, Karnataka, 560001
Website:Online bus ticket booking website

I was booking the ticket with for my journey from pune to byndoor for 7 feb, 2017 sugama tourists and i was in payment page
For booking tickets for 3 passengers. I initiated the payment of
2443rs. The app was showing 'request cannot be processed due to problem with operator' error.

I thought this is some genuine error and i have not taken the screenshot of the error message. If i knew that this would happenbr...
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Hemant Soni Q3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket created while bus was not in service, now not refunding

Sir/ma'am,

I make created ticket from kota to jaipur on 7th feb, 2018 for 9:00pm.

When i received ticket immediately i recieved call from shrinath travel agancy. He told me, "the bus for which you booked ticket is already cancelled, you have to go by other bus", and he offered me bus which will be on 11:30pm.

But i have to go early that's why i booked ticket for 9:00pm. So i told him, i don't...
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vasekarrohit
from pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Hingoli, Maharashtra

Hello team,

I have booked the purple bus from basmath - pune on[protected].

But today i received a call from nanded office that your bus has been cancelled and i have checked online the bus is not cancelled.

Please escalate this issue with purple service.

Please find my below ticket:

*redbus mticket*

Please present this mticket at the time of boarding.br...
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P
prathamk2007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not credited in my account

Address:Mumbai City, Maharashtra, 400099
Website:m.redbus.in

Dear team,

Refund amount of my failed transaction is not credited in my account even though it is given on mail by redbus team that amount will be credited within 7 working days. Also, there is no revert on my follow up mails.
On-call support guy named
Amol alange said the transaction is initiated but he isn't giving confirmation on the same....
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Joel Finny Andukuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus i booked had broken down in 6th of february. but red bus is not giving me refund

Address:Hyderabad, Andhra Pradesh, 500088
Website:RedBus.in

I booked a bus in red bus.in on 6th of february from sathi pallu 507303 to hyderabad, telangana. But the bus got broke down and i was forced to buy another ticket in another bus service for my travel that to in worst hours after 11 pm. And even after raising a complaint with red bus, the website people are not providing me a refund for the worst experience i have gone....
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Vaishnavi Sapare
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

passengers drinking in bus

Address:Ranga Reddy, Andhra Pradesh, 500049
Website:svrtravels.com

Bus is worst and is not worth the ticket pricing. I have booked three tickets from hyderabad to belgaum, date of travel: 8-2-2018. Passengers before our seats started drinking and we have informed driver about this. Driver said drinking is not allowed in the bus and kept quiet. We asked him to go and stop it. He says, he is the driver and he can't stop it. Bus no. Is ar01h5212 boarded at 7:20pm at miyapur, hyderabad...
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Alagapan Thiagarajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service

Address:560068

Srs travels - karaikudi to bangalore

Trip ref: tm2a10380548
Supposed date of travel 30: jan 2018

Bus cancelled by srs travels and called up to let us know on morning of day of travel
- despite booking 3 weeks ago for a senior member of family. Some # alternate arrangement offered
- i was asked to redbus booking portal for a full refund

Called up redbus 3 times since then, and...
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R
Radha S Ramu Sr.
from Kuzhithurai, Tamil Nadu
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refund of money

Address:Coimbatore, Tamil Nadu

Pnr no: ts[protected]ljot/246009/coimbatore
I received a mail from red bus
Your ticket has been cancelled successfully and we have initiated the process to refund rs 250 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (Tin): tm2p50691534
From: coimbatore
To: chennai
Date of journey: 21/01/2018
Travels: city travelsbr...
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Gautamg1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund

The PG reference number is 43761478
trip id[protected].
the refund amount of Rs.496/- has already processed on 28th January 2018
But till now it is not cradited to my account,
Phone no-[protected]
And also submitted bank statement to redbus by email.
Your a/c no. XXXXXXXX2672 is debited for Rs. 496.00 on[protected]:31:51 (UPI Ref no[protected]....
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Pinkda
from Satna, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding hotel services

Address:Ujjain, Madhya Pradesh, 456006
Website:[email protected]

My self vijay shukla i have booked hotel in agroha lodge in ujjain in 25 to 26 jan.2018. A. C room. I have booked. Inside room no towel is inside no soap provided. When i ask for water, so hotel management provide me a go ground floor ro is fiited take water by self. A. C is also not working. I didn, t get a good facility. I wan, t refund my money. My voucher id t181p5125635. & my booking id htlb2b3wvvx6g.in room no network it's to conjusted....
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Akshat Thakar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus breakdown for seabird - belgaum - bangalore

I was travelling with sea bird bus - ka 01aa 2509 on 4th feb, from belagavi to bengaluru, via hubli.

Bus breakdown near davangere and there was no alternate transport provided by sea bird. We were left shivering in cold night.

I had to arrange my own transport.

Ticket no - tm3592649

Please check if travel company refunds customer in case of bus breakdown as it heavily adds to travelers...
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Vickey goud
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not issued after payment.

Address:Indore, Madhya Pradesh, 452001

I have booked a ticket from red bus on[protected] from indore to bhopal booking time 11 am approx. showing a message after payment error in tickets and payment was done but ticket number not allotted that's why i have booked 2 more tickets in same bus and same time by chartered bus service then i have came a message from red bus your ticket process and payment done but i have booked tickets from chartered bus service.

transaction...
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