Red Bus Complaints & Reviews

Dear Sir
We are four o[censored]s scheduled to travel from Chennai to Rameshwaram - on 18/05/2018. Ticket no : TM[protected].
Out of the 4 passenger one passenger - Radha Balaji is unable to travel on account of medical reasons. Therefore we approached their call center for help - in the 1st place their IVR does not help us properly ... when we attempted to connect to their call center executive to explain - it want going thru. Their...

I was knew at red bus app. I was just checking the boarding point of the bus that i selcted to board from delhi to chandigarh. After enquiring about the bus, i came back to book it later. But suddenly i got a text message that my seat is booked in advance and click on the link for further payment. As i clicked on the link they asked for otp as i gave it then i got the message your ticket is booked and your amount would be paid by some third...

I had booked a bus ticket from gaya to kolkata in maharani express through red bus via phonepe app.
Doj was 13th of may. Ticket id:63zrgzgj the person to be contacted regarding boarding point misled and after several times phone call the bus conductor told to reach different place each time causing unnecessary mental and physical trouble.
Then he bluntly refused boarding due to e ticket also misbehaved and used offensive language...

I booked my bus ticket by redbus on 01 may 2018 (Ticket number (Tin): tm5x14587510 from delhi to dharamshala for dated 04 may 2018 that tckt amount was 970/- rs. And cancelled it on 02 may 2018. My booking trip id for this ticket is[protected]

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 to...

I online booked 02 tickets from asansol to kolkata on 11/5/2018 bus departure from asansol 15.00 pm my seat nos. Were 29, 30. Ticket id 63mevaxv. Bus started timely but before palsit toll point a severe break down occurred and the bus staff dropped all the passengers without any arrangement to drop us upto kolkata. I have to bear almost double dare to reach my destination. Why no arrangement was not done by transport operator for such occurance...

I booked a ticket on redbus for 23:50 on 13 may 2018 sunday but they gave me ticket of saturday 13 may 00:00 am. When i complained the redbus custmercare the representative first didn't accept it and misguided me that everything is fine. Atlast when i proved their mistake he told me that they will refund me the whole amount but they haven't. Because of them not only i had to cancel my trip but lost huge business and suffered for the whole...

SIR,

I Have booked the Red bus for travel from chennai to batlagundu on April 22 2018.but unfortunately the Trip was cancelled by the travells, and they sent the message to me.but still i haven't get the refund amount Rupees, 900 to my account.

i have complaint this issue to red bus too. but still no amount was credited to my account.kindly help me to refund the 900 rupees to me....

Redbus conformed the cancelation from the bus operator. But not ready to refund.

I have booked the tickets from your listed operator, but that operator cancelled the bus, so that i requested for refund for last two weeks but i don’t have proper response from your side every time they asking the same story and telling the bus operator not responding properly, so please wait for one more day. I booked the tickets from red bus...

Booked my bus ticket by redbus on 04 may 2018 (Ticket number (Tin): tm[protected] pnr no :75497812 from ahmedabad to adipur for dated 05 may 2018 that tckt amount was 1473.60/- rs. And cancelled it as bus was cancelled on 05 may.

But my problem is that still i have not received that refund amount in my bank account and in received confirmation on wats up & even received called from red bus mention that i will return that amount...

The tickets were not confirmed but the amount of 3 tickets (₹1098) was debited from my account. We registered a complaint regarding this matter and we inspite of the company's mistake recieved a message saying that amount of₹532.50 on 4 may (I. E. Only 50% of amt) has been refunded but i didn't receive the amount till today in my bank account.
(Please look whether can we get the 100% amount) some more details are:
Mobile...

On 10.04.2018 bus operators prtc patiala cancelled the bus due to bharat bandh. Redbus who making booking for this bus and ticket book by me by my reg mob [protected] on 09.04.18 not given refund till date against cancelled bus despite lot of talking on customer helpline number. Every time they said matter resolved in next 24 hours but no result coming yet. Red bus not looking serious to resolve the issue. The amount of ticket received by...

I have booked my bus ticket by redbus (Ticket number (Tin): tm5p77766810 from chennai to bengaluru for dated 1 may 2018 that tckt amount was 538 rs.

It was cancelled due to vehicle breakdown (Ref number is 3849549)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days.

Why...

Kindly cancel my ticket route: hyderabad to thanjavur
Ticket no: tm[protected]
Passenger name: felix a samuel
Pnr: ored2250745-hyderabad to salem, trichy, thanjavur (H16)
Travels: kallada travels (Suresh kallada)
Departure: 05:45 pm may 12, 2018
Seat numbers: l2
Total fare paid: rs.2236.5
Boarding point: kondapur
Landmark: infront of harsha toyota...

Hi... This is g. V. Hare haaren i had booked my bus ticket from bangalore to madurai (2/5/2018), but i cancelled my ticket, till i didn't t get my refund amount. Ticket no:tm5v21454985, its delayed for past 10days rs. 990. Why this much delay u said that within 5-7working days. But still going not yet refunded my amount. Whats the reason? Plzz refund the amount as soon as possible help me to get back......

With reference to the above subject, i was booked a bus ticket from hyderabad to indore for11/05/18 on10/05/18 through redbus.com, but the amount of rs is 1222/- debited from my hdfc account the ticket was not generated my contract phone no: [protected] and passenger name is vamshi so please consider my complaint and doit needful as early as possible

Thanking you...

My name is Jakshit & i have booked my tickets for journey from Amravati to Indore form Red bus site ( hans Travels ) journey date 7th may 2018.tim 9.30pm pick up time from amravati.

the bus came late by 3 hours & no intimation for the same being given by the operator moreover the driver took the bus in opposite direction towards badnera which is nearly 10-12 kms from pick up point the bus stopped their for lunch break till...

Sir,
I have booked Orange Tours and Travels bus ticket through redBus for May 11 2018, 06.05 pm departure from Kazhakkoottam to Bangalore.

The ticket number is TM5R60394836.

I booked 3 seats(U10, U11, U12) and unfortunately one person cannot travel that day, so i want to cancel 1 seat.

Kindly consider the case and please do the needful.
Thanks,
Reyma Joy...

I had booked a ticket in redbus from hyderabad to tirupati with vandana travels on 26th april 2018. The boarding time was 8:30 and i was waiting for the bus along with my family since 8 o clock. I got the message at 8:24 that the bus got cancelled and the redbus could not take any responsibility in arranging the alternative. It was an important trip for me and it got cancelled because i booked the ticket from redbus. What a poor service you...

I am very much dissatisfy with the service of redbus in collaboration with kalpana pvt ltd
In that time i was reach in the concern office at 8 pm on the same i was trying the bus operators num but it was not reachable
All the time i try to reach to the bus but i could not and the service provider of kalpana just told me in the 11.30 pm at late night that i was the only one to travel from ajmer to indore while on the same bus...

I have booked a ticket from coimbatore to chennai travel date 08/05/2018 10.20pm i have booked the seat number 3 and the travels agent made me to sit in seat number 35 when i refused he made me to get down from the bus. Then immeditely they took the bus. I was running behind the bus they haven't ever stopped it. When i called customer care red bus they said they will arrange alternative but nothing was done and they are not properly responding....