Red Bus Complaints & Reviews

Well my name is vimal tickoo. I booked bus on your portal for delhi to jammu travelling date 28 march 2018. Where in there is no seat numbering on this bus, which created a lot of confusion not only to me but to other passengers also. The bus coordinator at his will was alloting the seats. As there was no numbering on the seats and sleepers passengers where arguing with one another. Kindly take appropriate action in the matter otherwise passengers...

Ticket number 3483477, I've already lodged a complaint for which red bus told me they are trying to investigate and will get back to me in 24hrs which did not happen. With the phone number :[protected] i had booked three tickets from Delhi to Baijnath of HRTC 565, but evem after spending 30 mins at the playform the bus was supposed to come, no bus arrived. I got the PNR checked for the same and the staff and ISBT said no ticket for the...

The bus started 35 min late and main problem is the driver was smoking the whole journey it was very unpleasant and finally i didn't reach my boarding point and had to walk like 3km i'm so disappointed with their service and their response also very arrogant the bus details are as follows
- tvls travels - your journey details: busno: py01cm8080, serviceno: chn-kvp735pm, contact no: [protected]
Please kindly take some action...

Hi, i tried booking ticket through redbus app today (Feb-23, 2018) and during payment through online the transaction got failed. But amount has been been debited from my account. There are no clear details of when the amount will be refunded. If we contact customer care there is no clear response. So please help to resolve this issue and let me know when the amount will be refunded....

I booked a ticket on march 22, from madurai to chennai in mjt travels with journey date of march 24. This is my booking id[protected]. My money (Rs.525) was collected but the transaction was failed. It showed as the session was expired. I didn't get my ticket booked. And my money isn't refunded. I request you to look into this complaint asap....

I had booked ticket (Tm[protected]) from bangalore to pune for 24th jan, 2018 through redbus but the operator cancelled the ticket and till today i am chasing up for my refund from redbus but they have not refund my money back.
The operator was greenline travel and holidays.
The amount to be refund is rs. 1056.45.
First they put me in trouble by cancelling the ticket at the last moment without any proper reasons and then...

Hello, i have contacted redbus via call and email regarding my refund status. They just give false assurances or keep raising complaint reference number with no further action or communication. Please help me in getting my money back.

Ticket booked bus name : svr tour and travels
Booking service : red bus
Boarding date : 06-march-2018
From : hyderabad to goa
Boarding time : 6:45pm
Ticket number...

Dear sir/ madam,

I have cancelled my red bus ticket on 4th march 2018 but still now i did not get my refund amount.

I have raised call log from red bus customer care but they are not bothering about my payment. Red bus customer care service is very worst.

Please find the details below,

Ticket booked bus name : k. P. N travels
Booking service : red bus
Boarding date...

Referring to below redbus mticket
—
Route: *bangalore* to *velankanni*
Ticket no: tm4f97513034
Pnr: *ts[protected]foqf/79316/sbc to vlkn*
Travels: *sam tours and travels*
Departure: *09:30 pm mar 17, 2018*
Seat numbers: *10l, 11l*
Original fare: rs.1467.9
Boarding point: *madiwala*
Landmark: opp ayyappa temple
—
On the same journey date, i called 4 times...

FRAUD BY RED BUS.NO BUS AVAILBLE WITH THE NAME I BOOKED AND WRONG CALLING NO PROVIDED.CUSTOMER CARE LIED AND WASTED MY BILL BY KEEPING CALL ON HOLD AND TOLD ME TO WAIT FOR REVERT.CALLLED 4 TIME .I NEED MY MONEY BACK AND PHONE BILL in my account and the lost I make in my career . AS I HAVE TO REACH kolKATA ANYHOW BCZ OF MEDICAL TEST BEFORE JOINING. After I reached BUS STAND before 8:30
called on no provided ..operator told this is not...

People refer to such a busses which provide comfort as well some entertainment in terms of tv, amenities which were show cased during ticket booking contains tv but in reality either tv is in off condition. Through out the journey or it is in repairable condition. This are sensitive issues which should be taken care off. If something is not working should be informed prior through a message or cut down the amenities price in ticket fare....

Dear sir i am not happy with redbus service i had very bad experience with raju travel (Indo express)
My boarding time was 11:55 pm

I am sending the details of my ticket and travel. Due to that delay i lost my customer faith.
Route: chandigarh to jammu
Ticket no: tm4f75751994
Pnr: 43z8rurz
Travels: indo express
Departure: 11:55 pm mar 16, 2018
Seat numbers: 18
Total fare...

Hi, i have booked a ticket on march 1st 2018 from sattur to chennai. The bus operator called me and said the trip was cancelled and redbus will refund your booking amount in 7 days. But it is more than 12 days and i don't get any refund. I called bus operator and they told they notified refund information to redbus and asked me to check with redbus. I sent three mails and no response. I called three times to redbus customer care and they...

I booked a trip from Pune to Hyderabad on Citizen Travels using the RedBus app for March 3, 2018. The bust broke down and the operator called me on the morning of the day of journey to inform that. They offered alternate bus in which my preferred seats were not available, and I couldn't compromise as I was to travel with my kid. Even after repeated emails and calls to the customer care center, I am waiting for my refund. To my surprise, the...

I have booked ticket on 2nd march 2018 amount is deducted but ticket is not booked, refund confirmation mail received.
the mails i got from redbus are below but i did not received refund amount till now.

Mail No 1 :Your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days.

Transaction ID: 48294680
Refund Amount...

I booked a ticket in redbus.The amount has been debited from my account but the ticket was not generated.It has been 10 working days since the amount was debited but I didn't get my money refunded to my account.When i contacted the customer care they said that my amount will be refunded within 7 working days.It has been more than 10 working days and I didn't get any amount credited to my account. When will I get my money back?...

I have booked three tickets from balaghat to bhopal on 07 march 2018, with the help of phonepe app. There
We select redbus option for booking. But on the payment process throuth online banking is stoped in the middle.
Seats are not book that time, then i call to customer care for conformation of tickets, (Plz find attached recordings)
They told that deduction amount will be return in your bank account with in 7 to 14...

I booked a ticket from bangalore to coimbatore on 11th march in kavi travels for 9:30 pm bus and i wanted to cancel it because i decided not to travel. When i contacted the bus operator they said they cannot cancel the ticket and asked mw to check the redbus. I called the customer care and asked them to cancel the ticket but i got a ridiculous reply them that according to policy they cannot cancel it. It happened at 6 pm but still i have...

When i was booking a ticket i got below error on website page and it did not show ticket. Since i trusted their website i went ahead and re-booked ticket via different travels but i used same email id and phone number and same bank account for transaction.

"dear g,
We are sorry your ticket could not be booked!

What next?
Your money will be refunded by redbus in next 1 hour.
We will send...

Pnr no: 72789510,
I selected the bust to start the departure at 10march, 11:59pm and selected the second pickup point in the city which was nearer to my house. So obviously the pick up time will be beyond 12 midnight and it showed 12:35 am as pickup time. After making the payment the the app booked tickets for 10march 00:35am. This is a big bug in their system and the customer support is even pathetic rude and adamant didn’t want...