Red Bus Complaints & Reviews

Dear Sir/Ma'am,
I booked a bus from redbus app on 15th March 2018 of 880 rs. However i canceled it on 17th March and i received the message that refund of Rs. 774 has been initiated and it will credited to your source payment within 7 working days.

Its been a over a month now but still i haven't received it. I also checked with my Bank and they said nothing being initiated as refund from redbus vendor and they have...

Sir,
I booked hotel pandian, chennai from 26.4.18 (6 am) to 27.4.28 (12 noon).
I booked and paid to redbus. But in the hotel they didn't allow for early check in. They have collected one day rent.
Redbus cheated me. I have given complaint to redbus several times. But no response..
Thanks.
Ayyappan.
[protected]@gmail.com...

Dear redbus team,
I find a mail stating my service ticket is closed with satisfactory answer, unfortunately i am yet to know my answer. Further please
Note i have been pillar to post to resolve the issue right from your customer service executive to the bus driver no one helped. I was
Surprised to get a reply from your service executive that even informing 24hrs prior of departure the ticket cancellation is not allowed.br...

My trip from Chennai to Bangalore on 22nd April was cancelled by the bus operator - SLH Tours and Travels, after making me wait for more than 2 hours at my boarding point - Koyembedu. I was left stranded at the middle of the night (1pm) in an unknown place. There were not alternate araangement made either by the travels or Redbus. I had to shell out 3 time my ticket fare to get another bus ticket for my journey.
Now Redbus is refusing...

Hello,

I booked one upper berth sleeper ticket on Sugama Tourists using Redbus. The amount got deducted but the booking is not successful.
Please help or refund the amount.

Route : Surathkal to Bangalore on 2nd May 2018 (time: 21:25pm to 5:45pm)

Attaching the screen shot of the transaction as well.

my upi id: [protected]@okaxis

Thanks....

Friends don't go for red bus i have faced with them worst experiance.. This informing u that everyone redbus team is not resolving my case, i have booked my ticket from vijayawada to hyderabad. During booking time it was shown around 10:00pm, but after booking it's confirmed afternoon 3:00pm. How come it possible? As a end use how would we know redbus worst application is working well or not?. Same informed to ur support team. Now one is...

I have been travelling to bangalorr regularly and when i choose jabbar travels, each time they dissappoint. They never mention as pick up bus they mention as point to point. They change timings to their own. And today is most irritating one that they told there is no marathahalli stop for ac sleeper. Many ppl got disappointed and we were asked to get down at solk board itself. If drivers are quick they ask ppl tom come fast but if they are...

Dear redbus team,

On 20.04.18 i booked ticket for nellore to rajamundry, you charged as 599rs.
Which is your team has given ticket number :tm5n94916548 & per number :ts[protected]ycwb/141439/kvr-222a,

After so many calls and your people not responded wel, and given wrong numbers, at last recived cancellation messages from your operator named kvr tours and travels,
Well till now i am recived...

My complaint has not resolved uptil now and need my money back... From the cancellation of 2 tickets with the returning amount of 375/- and 490/-. Last time i had attached all the required screenshots... Also one of the person had called me for the refund of money... N he was asking me my atm details... So do your team asks for that while refunding the money??? His employee id was 21095 and name:deepak kumar
I am attaching the screenshots...

We booked the ticket through redbus with the ticket # tm5j29841224 on 20th apr'18. The bus driver refused us to pick up from the boarding point since we had delayed due to heavy traffic,

Also the driver agreed to pick up us in the next two station but again he refused.

We as the family suffered a lot both in financially and the physically so need the refund for the not utilized the service (I have attached snip...

Dear sir,
This is regarding Service Ticket ID: 3740754
Myself Pravin Dhanve
I booked 2 seats in konduskar bus on21 april 7.05 am seat no 23, 24
I was at wagholi stop at 6.25am, I called your pick man at [protected]
first time at 6.26 am, he said that as bus will leave from kharadi i will let u know, bus didnt left yet,
At 7.11 when I called at second time he repeted the same, and didnt call back...

I’ve booked slh travels (Also called saajan) through red bus to travel from chennai to bangalore. Following is experience. Il wait to see what action red bus takes against slh...

1) the bus started exactly 1 he late.
2) a/c was not working and the bus was like a burning furnace when it started from chennai.
3) when i questioned this i was told to either get out or happily register a complaint with red bus. At...

Dear sir,

As i have booked at ticket from red bus, my ticket no. Was tm[protected] dt. 11/04/2018, pnr no. P298818 from ludhiana bus stand to delhi isbt.

But bus did not came to the counter, on inquiring from the counter the present team told me that bus will not come today, it has been canceled due to some fault.

The same day i. E. 11/04/2018 i made a complaint to red bus with refrence no. 3653645...

I booked a ticket with redbus for rs 580 and the money was deducted twice from my account. But they are still not ready to refund me my own money. I have done about hundreds of calls and every time they come up with some # excuse and keep postponing it to next 7 days.

Trust me, they have the worst customer service ever. I will prefer taking a flight than ever open their app again. They are a set of losers who have no idea how...

I booked yellow travels bus through redbus app from hyd to mysore.
Yellow travels told me they closed service and informed redbus 1 week before.
But i came to know that my bus was cancelled just before my boarding time.
App is still showing my trip completed.
I raised complant to redbus service but i m not satisfied.

I have lost booking money. It was not refunded yet.
I have paied extra 5000...

I booked ticket through red bus in orange travels bus from madurai to chennai. His ticket number is:tm5j[protected]dhanush-pnr :ts[protected]kdss/7690619/ott-2012 (Sleeper)-travels: orange tours & travels
My son is just 16year old boy. I boarded him in the bus today in person and settled at his u10 allotment firmly.
After just 30 mts, i got a call from my son that he was forcibly vacated and accommodated in twin bed side to settle...

Mere sath krisna rath daltonganj se ranchi ka ticket RED BUS SERVICE se kraya mera pura famliy boarding point pe wait kar rahe the par krisna rath bording point ke pass nahi aya kisi dusra route se nikal gaya ye bahut kharab hua mere sath mera pura famliy yeha se wha ghumte rahe Na bus aya na agent ka ata pata nahi tha very bad krisna rath service plz refund money...

I had sent the complaint and pics about the cancellation of tickets but still my money has not refunded since last week. Only the redbus is replying that my complaint is in progress. My mail id is [protected]@gmail.com and i am attaching the pics again. Please refund it as soon as possible and just dont send the mails that my complaint is in progress....

Sir. I had booked ticket through the red bus app. The amount 420 is duducted fro my account but ticket is not booked. Ticket booking date 20/04/2018, journey from vijayawada to vijayanagaram. Travels sri sai krishna travels. Please refund amount immediately. I am asking you to please refund amount s early as possible. Its already 4 days gone. Now immediatly transfer amount to my account. I have to book ticket for other journey. No balance...

I had booked a hotel room but by mistake i gave the wrong date, i immediatly called the customer care and raised a complain to prepone the booking or cancel it with refund, also a mail was sent to [protected]@redbus.in as told by the customercare executive, but without informing me about it they have closed the complaint without giving solution, i just received a mail that ticket is closed. When i called the customer care again, the executive...