Red Bus Complaints & Reviews

Hello Team,
This is to inform you that I had made a ticket yesterday for todays trip to Delhi from Kanpur. Due to which the timing are showing for night hours and i made the ticket done. But This I come to know by Evening today, that your ticket was made for morning hours which was not mentioned at the hours of ticket booking and now the issue is that due to which my father is now travelling through a normal upsrtc bus. This is something...

Hello Redbus,

I tried to book a ticket from Delhi to Amritsar on[protected], but the ticket could not be booked and my money got deducted from my ICICI bank account.
I got message from redbus that my money will be refunded within 5-7 working days. But still after 7 days, I have not received my money.

Failed Transaction Details :
Delhi-Amritsar
Journey Date : 05 May 2018
Prince Travelsbr...

I just made a wrong booking on the redbus application. There is a 'cancel ticket' option on it but malfunction. Therefore, i made a call through customer care service and also to the bus company namely starmart and both services was not helpful in making a cancellation and to refund the payment that i have made.

My ticket number is sg[protected]...

1) myself c subramanian has booked below bus for my family (Myself, wife and a kid) kpn boarding pass: e2973d
Ticket #: e[protected]
Seats: u9, u10
Vehicle #: ka51-d8844
Vehicle contact: [protected]
Boarding: hosur (Kpn) at 09:30 pm

2) bus came late at 45mins at 10.15pm,

3) conductor came to berth and started insulting in front of everyone and insisted on not start bus till i...

We had booked a ticket through red bus app for traveling from kodaikanal to chennai for 4 people.

Ticket information below

Travels : hyderabad express cargo services (A/c sleeper (2+1).
Boarding date : 02 may 2018
Boarding time : 18:30
Boarding point : bus stand
Boarding point details : shamasardartravels s t c holidays in front of r. R. Restaurant,
Boat house road,...

I have booked a ticket through red bus (Operator: ishaa tours and travels) to travel from bangalore to chennai (Ticket no: tm5v4923816; pnr no: ts[protected]cmkf/19839/bng to chennai). Due to some technical issues in the bus, we were informed that the bus will not move further. Later the driver stopped few buses passing through the way and asked us to board, since that was a weekend all the buses were full and the passengers were asked to...

Booked sagar travels from pune to beed for travel on 27 april 2018 through redbus. Departure time mentioned was 11.15 pm. I went to departure point at 11 pm. To my horror the office of sagar travel was closed and none of the numbers provided were working. I had to travel in cabin of another bus. Called redbus 5 times till now and even after 7 days no resolution. Worst possible service....

I had booked two tickets from siliguri to kolkata on 25th of may. But the bus has been cancelled. I have not received my refund money yet and the system generated customer service also says no refund has been initiated. I am not being able to talk to any redbus customer care executive. It asks for a verified mobile number but my number could not get verified as no otp is being received.
Ticket no - tm5u66266088
Pnr no - 534brgcubr...

We had booked a ticket through phonepe for traveling from khamgaon to nagpur for 4 people on 29th apr at 12:30am.
The bus was late and came around 1:30 am. But the operator saw the ticket and told that it is a mistake from redbus. We don't have any such booking and bus is already full.
When we tried to reach the contact numbers provided in the ticket they tell they are night security gurads of baba travels and have no booking...

Package: one day tirupati package.
Ticket no: pl [protected]

Hi team,

I am sorry to say, this is the worst pilgrimage ever in my life. I used to travel mostly towards tirupati via my local town operators. This time, i gave a try to redbus, which i am deeply regretting now. I took pilgrimage package not made a booking for bus or hotel.

Coordination is so poor or null. Redbus didn't take any...

Hi everybody today i intend to wrote this text about ascar travels. Today i plan to move chennai from coimbatore so i booked the ticket from red bus in that i chose the seat no fl2 when i was try to board my seat i felt shocked i have the single seat but there it seems like a double bed for this they collect the amount of rs 1499 it is unworthable and cheating manner, so please do the necessary steps to stop these kind of activities......

I had booked my ticket from indore to nagpur through redbus. But due to some personal problem of bus operator they cancelled that bus and told me that redbus will refund the amount.

Next day i got call from redbus banglaore office redbus and i gave my details
My ticket number - tm4c69532464
Compliant no : 3419516 dt. 14.03.2018

The call center executive assured me that i will get my refund within...

I have booked a bus ride from hyderabad to pune on 14april-18 via tez app and the amount has been deducted but it didnt book the ticket.. When i called the redbus suport team they said it would be refunded to my account but it has not been done.. Its more than 15 days now and still no refund..
I have checked tez app too but there is no refund..

This issue is lodged many times i suppose from people..
I am a regular...

A very bad and bitter experience with ashwin roadways.

I have booked a ticket for my mother from chennai to srivilliputtur in ashwin roadways pvt ltd on 25th april, 2018.
Bus no. Py05b5206.
Serviceno: chennai-tenkasi850pm
Contact no: [protected] [protected].
The bus pick up time from porur toll gate was 8.40 pm.
We have reached the spot on time and called the given number[protected]. The...

Booked online bus ticket successfully from ahmednagar to bangalore of srs travels bus through redbus. I reached at pickup point well before scheduled time. Bus came late, not stopped and departed very fast from pickup point without reporting to pickup point. Pickup point officials and customer was not having contact number of bus operator to contact him.
Due to urgency of journey customer chased to bus by personal bike up to about...

Redbus team did not arranged a bus as per the booking has been done one month prior. I have been contacting them to check about it, no response from their end.

Because of their worst actions, we cancelled the entire trip that leads to time and money waste and have not been get money back yet. They are not at all considering this as important and they are reluctant....

Dear team,

I was cancelled my two tickets on 25th apr but did not receive any cancellation mail and sms i raised a complaint on 25th still no response to customer care and that travel agency, please check the complaint number 3792936 and tell me the statues about my complaint and please refund my money as soon as possible because i want book a tickets today please refund my money into my ac or redbus app wallet do needful...br...

I booked my bus ticket by redbus on 27 march 2018 (Ticket number (Tin): tm4t39842239 from ahmedabad to nathdwara for dated 27 march 2018 that tckt amount was 1632/- rs. And cancelled it on 27 may. Travel name is shrinath travel and transport agency iso 9001 certified.
My problem is that i have not received the refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days....

The bus was scheduled to reach the boarding point at 10 pm and it's 2 am at night and we are still waiting for it. We have female passenger along with us. The bus driver is not picking up the calls. If picking up on multiple call attempts, he's saying he will come in 10 mins from past 4 hours. The bus booking services are not picking up the calls. Extremely fed up. Totally devastated with the services. The bus operator is sam tours and travels....

I didn't get the allotted seat booked through your app as the seat was sold by an agent to someone else. And when I talked to ur customer care they told me to adjust somewhere and his tone was also not acceptable. And I ended up sitting in an uncomfortable seat.Staff was also not customer friendly I had to keep my luggage at my seat. They kept on giving excuses and didn't take care of my luggage. No water bottle as well as no charging point...