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Rediff.com India
Rediff.com India Ltd.
Customer satisfaction rating: 33%
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1668
COMPLAINTS

Rediff.com India Customer Care

Rediff.com India Ltd.

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Address
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts

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Toll-free:
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273
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166

Phone:
Phone:
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163
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99

Fax:
Fax:
+91 22 2445 5346  

Customer satisfaction rating
33%
Complaints
1668
Pending
0
Resolved
544
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

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Rediff.com India Complaints & Reviews

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Shopping. Rediff.com — product not delivered [Resolved]

 vkiran2004
i have ordered a digi cam in rediff shopping on 09/05/2008. the order number is 4590598. the product, according to rediff...
Complaint comments  Comments  (32)

[Resolved]

 sumit aneja
Vendor name: IND MART / Esource Enterprises, B 338 Shop no 3, Hari Nagar Clock Tower, New Delhi - 110064, Delhi, India, [protected]@rediffmail.com, Contact Person: Gurpreet Singh, P K Gujral.
i had ordered /won A8 shake mobile phone from rediff shopping for 5490/- and this seller had shipped a950, after compalining to seller they replyed that the ordered phone is not available thats why they had shipped other phone ... and market price of the shipped phone is 3990/- only... after checking on the site the ordered phone is still available for sale ... seller said on telephonic conversation the at this price i won't be selling this product as we are not making any profit ...but i won this product in rediff shopping after regular followup with rediff, now i am waiting for getting my ordred phone
order number 4585199
seller mr gurpreet singh is not picking up the phone or giving excuses. don't buy from rediff shopping buy from ebay.co.in
Complaint marked as Resolved Aug 14, 2020
I have same prabalam
Wrong MObile (A950) Delivered & EZIO A8+ Billed To My Credit Card.

There are regulations protecting consumers from false advertising. As customers, we put a large amount of trust into mail order companies. We send money to complete strangers in hopes of making the beautiful picture in the catalog a reality. That trust is very hard to establish and, as Rediff shopping / India mart has shown, very easy to break.

In May 2008 1st week I have ordered EZIO A8+ (Order No. : 4604834 ) for a total price of Rs 6750 including shipping and handling charges that were charged from Rediff shopping / India mart . Being described as “New A8+ 1.3 MP Cam, Mp3 Player, Bluetooth PDA Handset with vendor warranty", I anxiously awaited the product's arrival. I got the delivery in June 2008 1st week and Once I opened the package, though, my excitement quickly faded. The A950 which I received was very different than the EZIO A8+ which Rediff shopping / India mart advertised.

Let me assure you all that Rediff shopping / India mart is extremely irresponsible in this area and for their neglegance Proper Consumer Care Authorities will be contacted unless I am satisfied with their handling of my situation.

Dont buy any product from Rediff shopping / India mart untill and unless you are suree enough of the delivery. Boycott Rediff Shopping / India Mart Shopping
IND MART people care complete cheats..dont know why rediff supports such vendors
Same problem with us, we have ordered Nova toaster griller but we received Euroline sandwitch maker and is very less cost than the ordered product
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    Shopping. Rediff.com — Cheap vendors, no refund for comsumers (DO NOT BUY FROM REDIFF) [Resolved]

     Bhushan Pawar
    I purchased a Blackberry 8300 (order # 4512291) from Rediff website through MNV collections. The actual trader's name...
    Complaint comments  Comments  (4)

    Shopping. Rediff.com — Refused damaged product replacement [Resolved]

     prakashjunnarkar
    Have ordered a Vacum Cleaner through Rediff shopping on 30th March 2008. Order ref No 4501213. The item was delivered to me...
    Complaint comments  Comments  (12)

    Shopping. Rediff.com — product not replaced/ No refund recieved [Resolved]

     Shanmuga Priyan
    I ordered a pair of Adjustable Kada Bangles for Rs.399 on 21st Feb 2008 (order no: 4419182). The bangles were too small and...
    Complaint comments  Comments  (10)

    Rediff.com — complaint against rediff.com [Resolved]

     manjula
    i participated in rediff auction they showed one jewellery set they said that the jewellery is gold jeweelery, i belived that...
    Complaint comments  Comments  (12)

    [Resolved]

     j sunder ram
    dear sirs

    is rediff cheating or getting cheated?

    order no 4484414 (Combo Offer - Digital Dhamaka - 3 Dual Watches)

    have received only 2 watches. when asked about the 3rd one there is no responsible response! is rediff cheating or its getting cheated !

    please guide
    Complaint marked as Resolved Aug 14, 2020

    REDIFF — Not delivered the good as promised

    Sir,

    This is to inform you that I have ordered a formal watch from rediff online shopping. They send the watch after procuring it from Mayank Gulati and I felt completely cheated after getting the watch. The item was cash on delivery which they had sent via TNT courier. The consignment number is[protected]. My order number for rediff online shopping is 4651709. After specifying them very clearly that I want a formal watch they send me a chrono watch and the design and style is completely different. The watch looks very cheap and looks more like a kids watch. Moreover the watch is broken in several parts. The 11th, 12th and 1st mark is completely broken so the fifth interval could not be identified clearly. Thus you have to guess if it is exactly half between 10 o' clock and 2 o' clock then it is 12 and similarly for 11 o' clock and 1 o' clock. Moreover the strap has more scratches on it than a road side watch. The metal strip is broken in many places. It was promised that the original cost of the watch is Rs. 2, 499 and they are offering at a discount so the price for rediff shopping is Rs. 299, which including all other charges tantamount to Rs.354. The quality is so cheap that is doesn't look like Rs.100 watch and wearing such a watch I feel very dejected. I demand to return my money from rediff and would request you to take actions against rediff for cheating people like this. As a proof I am sending you the original pictures of the watch which was promised to me. I am also sending you the pictures of the watch that they have send me. I have taken a couple of the pictures they have send me and I am marking the parts specifically where there is fault. I would request you to help me so that Mayank Gulati and Rediff don't cheat customers like this. I have called Mayank Gulati but they refused to pay any heed to my request and they told me to do whatever I can they don't bother anyone.

    Details about the Vendor and the product are as follows:-

    1. Product Title: Formal Watch !!!
    2. Vendor name: MAYANK GULATI
    3. Contact Person: Shah, Shah
    4. Phone Number: [protected], [protected]
    5. Address: Mayank Electronics, 4-4-312, Giriraj Lane, Kothi Hyderabad -500095, HYDERABAD - 500095, ANDHRA PRADESH, India
    6. Email Id: [protected]@rediffmail.com, [protected]@yahoo.com
    Moreover in rediff shopping they have updated the status that the good has been returned to rediff. I feel that Rediff and Mayak Gulati is cheating consumers in every possible ways now.

    Regards,

    Subhajit
    [protected]
    Dear Sir,
    As order No.4871709 on date:12.09.2008
    Regards,
    Jagdish Solanki
    Ahmedabad
    Mo.[protected]
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      Rediffmail.com — Rediffmail account is very slow [Resolved]

       Prosenjit Dutta
      I have booked one 1GB IPOD through Rediff Shopping and the order no is -4427472. Till today I do not receive any thing . The...
      Complaint comments  Comments  (2)

      Shopping. Rediff.com — Non delivery/ no response [Resolved]

       B Selvam
      I Had purchased a PANASONIC NV-GS85 DIGITAL from rediff shopping on 18 Dec 2007 and the amount debited from my credit card...
      Complaint comments  Comments  (328)

      [Resolved]

       Ajay Pal Singh
      Sandeep, I wrote several request to rediff.com to know about my items however i couldn't get any response, at last I manage to got Your details and i want to draw your kind attention before taking any legal action that i waited long almost 7 months had completed but i didn't get my item as yet, may i know why that much deley happend, and finally ever i able to get my item or not.

      gevin below are the details.

      on dated 19/04/2007 I booked two Items on rediff.com (and payment
      made throught city bank credit card Rs.3375.00)Order No:3832655 and 3832652. System showing my order status approved on dated 19th apr 2007.

      Items list are gevin below:

      SNo. Item Name Qty Price
      [protected][protected][protected]---
      1 Highly functional pickup portable 01 977.00
      Mp3/Vcd/Acd Player

      2. Huge 6800W5.1 Digital Home 01 2398.00
      Theatre Speakrs
      [protected][protected][protected]-----

      Kindly look after above matter and take neccessory action ASAP.

      Hoping for postive response at earliest.

      Please revert if you require any other information from my end or call me:[protected],[protected],[protected],65103098

      Thanks & Regards
      Ajay
      Complaint marked as Resolved Aug 13, 2020
      Mr. Sandeep Vig, I wrote several request to rediff.com to know about my items however i couldn't get any response, at last I manage to got Your details and i want to draw your kind attention before taking any legal action that i waited long almost 7 months had completed but i didn't get my item as yet, may i know why that much deley happend, and finally ever i able to get my item or not.

      gevin below are the details.

      on dated 19/04/2007 I booked two Items on rediff.com (and payment
      made throught city bank credit card Rs.3375.00)Order No:3832655 and 3832652. System showing my order status approved on dated 19th apr 2007.

      Items list are gevin below:

      SNo. Item Name Qty Price
      [protected][protected][protected]---
      1 Highly functional pickup portable 01 977.00
      Mp3/Vcd/Acd Player

      2. Huge 6800W5.1 Digital Home 01 2398.00
      Theatre Speakrs
      [protected][protected][protected]-----

      Kindly look after above matter and take neccessory action ASAP.

      Hoping for postive response at earliest.

      Please revert if you require any other information from my end or call me:[protected]
      Thanks & Regards
      Ajay
      jobs in offices in computer oppreter and computer hard were in any work
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        Rediff Bol Messenger — dating scam on net [Resolved]

         a
        this happened on rediff bol messenger.
        the name of the person was aniket.
        he met on chat and told me that they...

        [Resolved]

         RAVINDER KUMAR DHIMAN
        Order No: 4303020 Date:[protected],
        Zebronics 1000 Watt Home Theater With Warranty 1 yr, INR 398.00 Despatched 14-JAN-2008 h44736104

        I received damaged peice with good packing. I sent back same damaged peice vide Shipment No.:F02939013

        Booked by:JALANDHAR, Saturday, January 19, 2008
        No of Pieces:1
        Status:DELIVERED Monday, January 21, 2008 @
        1212 Hrs
        By : HYDERABAD

        Till date, refiff customer care is not caring for its replacement.

        In the product specification, it is mentioned 1000 W. bUt, product does not have even 100 W. Rediff.com is cheating the people by auction sale.

        All readers are requested beware of this kind scams.

        Ravinder Dhiman
        HFCL INFOTEL LTD.
        KM STONE 8, GT ROAD, PARAGPUR
        JALANDHAR,
        Punjab
        INDIA
        144005

        M:[protected]
        Complaint marked as Resolved Aug 13, 2020
        Online shopping in India is very problematic. We should avoid it
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          Rediffshopping — Deceptive approach of Rediifshopping-NEVER BUY ANYTHING FROM REDIFFSHOPPING [Resolved]

           Vishakha
          I ordered 1gb IPod after seeing its advertisement in Mumbai Mirror. I got the delivery in 2 days after placing an order via...
          Complaint comments  Comments  (1)

          Rediff Online Shopping - Kids Laptop — Cheating in delivering correct product [Resolved]

           Mohan Devichand Jadhav
          I was purchased Kids laptop from Rediff online shopping and they delivered after 15-20 days a parcle but in that other product...
          Complaint comments  Comments  (13)

          Rediff Teleshop/telephone/4197434 — did not parcel no: Way 932399204 [Resolved]

           Dr.G.Sudarsanan
          I have purchased a caller ID Telephone through Rediff teleshop .Order No: is 4197434 .The parcel was send through TNT Courier...

          [Resolved]

           Manasa Tripathy
          I had ordered an i pod through rediff shopping. and had payed amount of 6675 rs through cheque. The product wasnt dispatched on time and when repeated telephone calls were made they asked us to send the bank clearance details. After sending it almost after one month they claimed to send the product through aramex india courier. when the packaged was delivered ,to my great surprise there was no product in it. only its casing was present. When contacted the courier company there was no response and we came to know that the delivery boy had kept the item with him for 1 1/2 days in his house. When contacted both the parties are refusing to accept their faults. Now neither the product or money is given back. I being a student have saved up the moeny for a whole year for this , why should I be penalised??
          Complaint marked as Resolved Aug 13, 2020
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            Rediff Bol — Unsolicited messages [Resolved]

             srishti srivastava
            i want to know how do we send free messages through rediff bol?
            do we need to download it first then how do we do that?...
            Complaint comments  Comments  (11)

            Rediffbol Messenger — Receiving unsolicited sms [Resolved]

             Yash chordia
            I am receiving abusing messages continuously since 1 month from the rediffbol no.[protected]. I want know who is sending those...
            Complaint comments  Comments  (21)

            Rediff Bol — Unsolicited calls & messages [Resolved]

             Ramesh
            We are receive the wrong calls & Messages from RediffBol:

            Message center No[protected]
            Date 31/1/2007...
            Complaint comments  Comments  (46)

            Shopping. Rediff.com — Defective product [Resolved]

             Uday Bhan Sukla
            16th October 2007

            Dear Sir,
            Please help me about this order no.4116465,becasuse it was...
            Complaint comments  Comments  (15)

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