Rediff Shopping — Product not delivered. Its been 23 days

Address:

Hyderabad, Andhra Pradesh

Order Details: Order No.: 11390773 Order Date: April 01, 2015. Item: Vox Rechargeable Pedestal Inverter Fan With LED Light & 3800mAh Power Bank Rediff Customer Support No:[protected] I have been following up the Rediff support on mail and phone for past 15 days but there is no discrete response. They are neither refunding the amount. Every time they would say "Sir we have forwarded your request to logistics department and we will get back to you in 24/48/6 hrs." And then there will not be any call back. Next time you call, they will say exactly the same. But neither you will get any call back not they will respond through mail. There is not escalation hierarchy, they will not give you any alter number or email of any senior person so you can express your concerns. IF YOU ARE READING THIS, AND YOU CARE FOR YOUR MONEY THEN NEVER EVER ORDER ANY THING FROM REDIFF OR ADVISE YOUR FRIEND OF FAMILY DO THAT. Thanks, Manish. [protected] [protected]@gmail.com