[Resolved] Reliance Big Tv — Problem with customer care | |||
This is my smart card #[protected]. I have tried to reach the cust-care team but not able to reach for the few days and music only generated no body picking up the call. I have also sent an email to customer care team about my problem and require activation of sports channel... don't see any auto acknowledge or nothing from reliance team. What is happening with reliance? No care on customer request.. do you want us to go out from your services permanently? I have been using it for the past 2+ yeasr and never experienced such a pathetic service..no idea how to reach your team? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
My card no.:[protected] I have tried to reach the customer care team, but not able to reach for the few days and music only generated nobody picking up the call.I have also sent an email to the customer care team about my problem and there is no response. There is no service dealer in kanchipuram dist., Customer care provide some nearest dealer mobile number 631501 (Kanchipuram) and 600016 (Saidapet) most of switch off and others stop big tv services 2+ years.
Reply
Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
I have not received any call from your customer care team and notified this issues for the past one week.. Also, sent the compliant to your face book account but no body given attention for customer request... If the same continues and will take this issue to consumer court.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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