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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 21

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U
Uday singh (Yuvi)
from Mumbai, Maharashtra
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reliance digital tv not installed after payment

Address:Faridabad, Haryana, 121004

I had pre booked for new connection on 01 Mar 2018 ( booking id[protected] and was promised that the system would be installed within 30-45 days. Now more than 8 months have passed and I am yet to get the set top box and antenna asst. Customer care service is worst and very rude. I requested for refund but they have declined that they don't have refund policy. Please help me to get my refund. Mob no [protected]. E mail [protected]@ REDIFFMAIL.COM...
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K
kumar girish
from Kapurthala, Punjab
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no action for my mail for returning my money

I have book a DTH connection on 2ND MARCH 2018 with ID no. 12522906 with Rs 500 on reliance big TV by NetBanking. On 13 Nov 2018 ihave demand to return my money with interest because they have failed to provide me a connection till today because i have taken a . They give new connection of dish TV. They are not giving me any response their customer care are telling lie again again the reliance big TV are not giving dish on their company name...
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B
Bhupender Pareek
from Delhi, Delhi
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no installation of connection even after 3 months past promised date.

Address:New Delhi, Delhi, 110031
Website:www.reliancedigitaltv.com

I've pre-booked connection with booking id 14555429 in july and they promised to install the connection within 30-45 days but its half past november now and connection still not installed contacted customer care several times every time they say sir please wait for a week and when i call again after a week they give me same response. I request you to get my connection installed asap....
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S
Sachinmagar1979
from Pune, Maharashtra
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regarding delay providing set top box

Address:Pune, Maharashtra, 411023

I paid rs 1999 on 17 oct

29 oct message by independent tv

Dear customer, your workorder no is 581703, and your customer id is [protected], your installation will be completed shortly
There commitment to provide settopbo within one week yet it not installed
After long waiting i request company either provide me my unit or give me money back but they are denying to giving money they are put me on...
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V
v.yadav11
from Bengaluru, Karnataka
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400 error with in 20 days after installation

Address:Bangalore Urban, Karnataka, 562125

I have got new dth connection from independent tv (Reliance big tv) and with in 20 days i have got 2 times 400 error. Till now i have paid to reliance rs 2500 for new connection but not getting service
Request to you please refund my money as i can not pay every time to reliance service engineer due to there fault.

My registered mobile no is. [protected]

Regards,
Vivek yadav...
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G
Gourav Manwani
from Ratlam, Madhya Pradesh
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connection

Address:Sikar, Rajasthan, 332001
Website:Reliance Big Tv

Connection not received after 8 month back pre booking, done various calls and emails but no response received till date, every time executive saying for keep patience but all in vein, even reached at distributor he also denied because till now order id is not generated, so i m unable to understand that i eligible for this or waisting my time to get it...
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P
P_mana
from Mumbai, Maharashtra
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complaint about installation

Address:Raigad, Maharashtra, 410206

,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 240 days back i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking...
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A
Abdullah Fkp
from Mumbai, Maharashtra
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tv set top box not installed I have ordered online

Address:400074

Hi,
I have ordred online for Independent TV setup box with 19999 pack on 19th oct But till now the setup box mot installed.
As they offered Setup box will be install with in 10 days post order.
I tried to call their customer care but they dont have the update. And every time they said sorry for delay ols wait for same days it will install.
I tried to mail to them but no replies.
Please help to resolve the...
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A
Avitushma
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking

Address:Jaipur, Rajasthan, 302020

I had book Reliance big tv on 11.03.2018 through Pay uMoney Payment id:[protected], Merchant Order id: 1de1ac487514b42a6e3f Rs. 499/- Dated 11.03.2018. I contacted to Pay uMoney. Pay uMoney informed me to write to you only in this connection. You have not provided installation till now.

So kindly look into the matter and provide me installation.

Regards:
Vinod Kumar Gupta
[protected]...
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R
Rammy Sharma
from Gurgaon, Haryana
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installation of set top box

Address:New Delhi, Delhi, 110025

Hi team

I have applied for reliance digital tv on 22/03/2018 and got confirmation that it will be done in 30-45 days.

Now almost 8 months gone and i have made so many calls to customer care to get the status of set top box installation but every time i am getting same reply that it will be done in 1 week.

Below are the recent dates confirmed by customer care for installation and every time i called...
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M
MK indian
from Hyderabad, Telangana
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reliance digital tv pre booking

Address:Hyderabad, Andhra Pradesh, 500035
Website:Reliance

I have done online presence booking of reliance digital tv by paying rs.1, 500/- in the month of february 2018. Till now i haven't received any communication from reliance. I can't believe reliance is cheating ppl like this. Went 2 reliance digital office but they told this belongs to reliance communications. They said i must forget abt the paid amt...
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G
Gegerit
from Jaipur, Rajasthan
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not providing installation aur refund

Address:Jaipur, Rajasthan, 302001
Website:www.reliancedigitaltv.com

I have booked there one year dth connection by giving rs 500 online in march but since then no installation till date and they are not replying to my mails when i called in june and july they have all my information but when i call them now they have no information of my order and they said due to system upgrade they are unable to find by booking i'd. My booking i'd 14502326 booking email [protected]@gmail.com booking mobile no [protected]...
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I have booked two reliance big tv in the name of bhisham lal arora 13/15-b tilak nagar new delhi 110018 (Entry backside canara bank) and installation charges rs 998 paid payment id[protected]. Dated 27th mar 2018. As per brochure it was intimated that the connection would be installed within 45 days of receipt of payment. But to date even after 8 months installation not done. Please refund the amount of rs 998 immediately. As per refund policy....
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H
Hunny wadhwa
from Delhi, Delhi
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20

Address:New Delhi, Delhi, 110083
Website:[email protected]

Hello sir
Mera naam hunny wadhwa
Customer id [protected]
Mobile numbe [protected]

Sir 20 june ko कनेक्शन बुक करवाया था अभी तक कनेक्शन नहीं लग पाया है और मैंने एड्रेस चेंज करवाने के लिए भी कई बार मेल डाली अभी तक मेल का...
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Address:560056
Website:independenttv.in/contact.html

Dear sir,

I applied for reliance btv (Now knows as independent tv) on april 2018 online for 500 rupees and the installation guy came with the device on 5th november 2018. He again took 1750 rupees from me and told that he will go to office and activate connection; however i am not get any service till now. I get message data uploading please wait message and in the background, it says error 6: your stb is expired. Please contact...
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P
P SAIMURLI
from Morena, Madhya Pradesh
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not installed reliance big tv even after 4 months — kindly refund my amount

Address:Durg, Chhattisgarh, 400055
Website:www.reliancedigitaltv.com/home.html

I have booked reliance big tv connection on 11th jul 2018 and my booking id is 14555588. After calling several times to customer care they just keep on increasing the dates but still nothing has happen. I have mailed also but as usual didn't got any reply from anywhere. Thank you so much for your service sir.
I am requesting you to please refund my amount. I just fedup with your service....
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S
Smrnbsws
from Beliator, West Bengal
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not install after 6 month booking

Address:Nadia, West Bengal, 741160

I have booked 29 june... My booking id 14553944... After five months installation not done... When i call customer care... Always fake promise after 2 days... Installation will done... But never never keep their promise... I want my money back if installation done next 4 days... Please help me... What is the procedure to get my money back... Now a days... If i call customer care always said number does not exit......
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P
Prakash Parasuraman
from Ernakulam, Kerala
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refund of pre-booking

Address:Chennai, Tamil Nadu, 600052

Pre booking id 14543334 booked in 4 april 2018
With the payment of rs 500. I have numerous calls for installation of dth tv to customer care. The answer is within 2 days it will be installed. The same answer i am getting for the past 6 months.

I have fed-up making calls to customer care for installation of big tv.

I request you to refund the same immediately. I no more want big tv to be installed.
br...
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J
Jaykaran Singh
from Allahabad, Uttar Pradesh
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reliance digital tv is not installed after 8 months!

Address:Barabanki, Uttar Pradesh

Dear sir/madam
This is my booking number 14528842. I booked it on 18th march 2018 it was said that your dth connection will be installed within 30 to 45 days, but it was just said only. Again they extended the dates to 30th june 2018. But till that also they didn't installed. From july whenever i call them (Customer care) they say your connection will be installed within a week but it never happens they are cheaters they have taken...
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L
lavlesh bundeli
from Mumbai, Maharashtra
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no dish network

Address:Thane, Maharashtra, 400604

Dish networking not working...
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