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Reliance BigTV Complaints & Reviews

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1.2
Updated: Jan 29, 2024
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Reliance BigTV reviews & complaints page 49

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K
kishen salman
from Basi, Punjab
Jul 9, 2018
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Address: Amritsar, Punjab, 143001
Website: www.reliancebigtv.com

As per the advertisement published in Hindustan Times Jalandhar/amritsar edition of 20/03/2018 I pad on 20/03/2018 through net banking the sum of Rs 499 towards the advance payment for the installation of Set top box and the acknowledgement of the same was done by the company by sending SMS on my regd mobile no and the Booking ID bearing ID generated was A12943562. So as per the terms and conditions laid they were supposed to install SET Top Box and give the cable connection latest by 04/05/2018. Instead i received SMS on 3 rd May in which it was informed that the BIG TV connection will commence from 15 th june, 2018. Now it is 09/07/2018 and still nothing has happened and it seems that nothing is going to happen. the company has just duped me of Rs 499/-
i want that the sum of Rs 499 along with the in interest accumulated should be refunded to me
Reliance BigTV customer support has been notified about the posted complaint.
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I had booked Reliance Big TV setup box on 11th April 2018 and communicated that withing 30-45 days it would be delivered and installed. But no further communication from Reliance Big TV side. My Booking ID is 14544462. Since 3 months are going to be over hence return my 499/- with the interest at earliest otherwise i would be forced to knock Consumer court.
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I have booked reliance big tv through precooking by paying 499/- in March 2018 but till date (July 2018) i have not received it. It was promised from company that it will be delivered within one month. Why it is taking too long to process?
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I prebooked big tv in the month of march by paying rs499 but today is 2nd of july and no one even contacted me about the installation.
The customer care number is responding invalid after 30th june.
They are not responding my mails so what will i have to do.How can such a big company be so irresponsible.I want my money back.
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I have deposited 1000 rs 3 months ago for two new connection but there is no response
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    Ranatosh Chakravorty
    from Mumbai, Maharashtra
    Jul 9, 2018
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    Address: Thane, Maharashtra, 400606
    Website: www.reliancedigitaltv.com/home.html

    I have booked Reliance Big TV connection by paying Rs 499/- on 1 Mar 2018 under booking I'd No 12506304. As per terms and conditions of booking connection was to be installed within 30 to 45 days. Despite of speaking to Customer care several times and sending so many emails connection has not been installed so far. Can you either do the installation of the new connection or refund the booking amount. I has received sms the connection will be done on 15th June. But there is no reverrt after this message.
    Reliance BigTV customer support has been notified about the posted complaint.
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      upc.arvind
      from Bulandshahr, Uttar Pradesh
      Jul 9, 2018
      Resolved
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      Resolved

      Address: 250004

      I have booked a Reliance big TV connection on dated 06.04.2018 (Time 8.00 AM) and order No.6378 but as on today my connection is not installed. At the time of booking i was intimated through message that my installation was done within 30 to 45 days but after 95 days my installation is still pending. so you are requested if you are not interested in installation my connection please pay back my booking amount with interest.
      Aug 10, 2018
      Complaint marked as Resolved 
      ye total wrong message hai. abhi tak koi bhi install nahi huwa hai. abi install ka koi date nahi bataya gaya hai.ab mai jansewa kendra par shikayat karunga.
      Reliance BigTV customer support has been notified about the posted complaint.
      Aug 10, 2018
      Updated by upc.arvind       Abhi tak koi bhi reliance big tv ki taraf se samrak nahi kiya hai.sir[censored]naka ak toll free no. hai. aur koi bhi no. nahi hai jisase ki koi bat ki ja sake.we log sirf custmer ko bewakuf bana rahe hai, 30 se 45 din kah kar 130 din ho gaye abhi tak koi bhi jabab nahi de rahe hai. aur to aur aap log bhi galat message dete hai ki installed ho gaya hai.

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      is it really resolved?
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        S
        slsingh1
        from Delhi, Delhi
        Jul 9, 2018
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        Address: Mumbai City, Maharashtra
        Website: www.reliancedigitaltv.com

        Sirs/Madams,

        I prebooked a Reliance Big TV connection offer on 20 March, 2018 with a payment of Rs. 499.00.

        My Booking ID is 14531243 and Receipt No. is MH[protected]. My Transaction Reference No. is LCMP[protected].

        More than three months have elapsed since my booking but no installation has been done so far. This is a matter of concern as the company stated that the installation will be done within 30-45 days of booking.

        The company has not even replied to my email for either completing the installation without further delay or refunding my booking money at the earliest.

        I have come across a large number of similar complaints against the company. It seems the company intends to cheat the public thinking that for Rs. 499.00 nobody would dare to go to court.

        Lets make a forum and go to court for truth and accountability.

        With Regards,

        S. Lakshmikanta Singh
        E-mail: [protected]@gmail.com
        Reliance BigTV customer support has been notified about the posted complaint.
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          H
          Happpyy
          from Sirsa, Haryana
          Jul 9, 2018
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          Address: Bhiwani, Haryana, 127021

          I have booked a Rbig TV connection on dated 04.04.2018 my booking ID is 14537915 but as on today my connection is not installed. At the time of booking i was intimated through message that my installation was done within 30 to 45 days but after 95 days my installation is still pending. so you are requested if you are not interested in installation my connection please pay back my booking amount with interest.
          Reliance BigTV customer support has been notified about the posted complaint.
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          I have book the reliance big tv 1st week of april, i didn't get any communication about installation. i try to call customer care it's not working. number not working properly. is this reliance groop going to fooll customers.

          Thanks,
          Pradeep
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            R
            resh_gala
            from Mumbai, Maharashtra
            Jul 9, 2018
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            Address: 400092
            Website: [email protected]

            I booked connection with online registration amt of RS 500 march 20, 2018. the ad came on same day in hindustan times stating connection in 30-45 days. and amt of 1750 paid in cash later. They gave booking id A12942548. but still no connection nor any update. i called help line[protected]. at first they gave false dates and now it is not connecting .
            i have taken matter to national consumer forum now docket number: 791431.I send two mails first on 24th june 2018 and second on 05 Jul 2018 but no reply.
            what to do. i feel cheated and helpless. being Anil Ambani company i trusted the authensity but...
            Reliance BigTV customer support has been notified about the posted complaint.
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              G
              gsuresh2
              from Bengaluru, Karnataka
              Jul 9, 2018
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              Address: 560036
              Website: www.reliancedigitaltv.com/home.html

              I had pre booked reliance big tv on 05 March 2018 by paying Rs. 499/-. Still no technicians contacted me for installation. As per promise from Reliance Big tv, installation will be completed in 30-45 days after booking. If call to customer care, they are not responding anything. No SMS/Mail confirmation received yet.
              Below are my booking details,

              Name : Suresh G
              Booking ID: 14504905
              Amount Paid: Rs. 499/-
              Payment Date: 05 Mar 2018
              Transaction Reff no: LCMP[protected]
              Receipt No No: MH[protected]
              +1 photos
              Reliance BigTV customer support has been notified about the posted complaint.
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                K
                khuntchetan
                from Delhi, Delhi
                Jul 9, 2018
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                I have booked relience big tv on 11/04/20118. Booking id is 14544531.

                They conveyed that will install this within 30-45 days. But they did not till now.
                I called many times and also mail to them regarding the status of the installation. But did not get any reply from mail and no proper response from customer care. I want to cancel the the connection and refund the pre booking amount. They are not responding to this. Please do proper action.
                +1 photos
                Reliance BigTV customer support has been notified about the posted complaint.
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                  S
                  Suraj Kant Azad
                  from Bengaluru, Karnataka
                  Jul 8, 2018
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                  Address: Patna, Bihar, 800001
                  Website: www.reliancedigitaltv.com

                  I had booked a Reliance Big Tv Connection with the pre-booking amount of 499.

                  on 27/04/2018. Got a confirmation Email from their side. But even after two months, nobody has reached me for installation.

                  When I tried reaching their customer care number given on the website https://www.reliancedigitaltv.com Customer Care Number:[protected]toll-free). But it either doesn't connect for says "Please check the number you have dialed".

                  I need my advance booking amount back.
                  +2 photos
                  Reliance BigTV customer support has been notified about the posted complaint.
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                    O
                    [email protected]
                    from Mudigere, Karnataka
                    Jul 8, 2018
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                    Address: Samastipur, Bihar, 848211

                    I booked R-BIG TV on 1st April .Booking id is A12965933.Reliance confirmed us to deliver product within 30-45 days.But till date we are not getting any response from reliance side.Also there is no proper response on customer care no they are saying every time to wait another 30 days.Again we received a message that installation will start from 15th June.But again no confirmation.
                    Reliance BigTV customer support has been notified about the posted complaint.
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                      S
                      Shariqlko
                      from Varanasi, Uttar Pradesh
                      Jul 8, 2018
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                      Address: Mumbai City, Maharashtra
                      Website: www.reliancedigitaltv.com

                      On 18.03.2018 I booked an online connection of Big Tv through https://www.reliancedigitaltv.com/home.html and their website was mentioning that connection would be installed between 30 to 45 days. But it has been now nearly 4 months and no communication made by Reliance Big TV. I contacted customer care team and they said it will install soon. I have paid booking charges of 499 Rupees to Reliance. Please help in getting my refund or connection at earliest.
                      +1 photos
                      Reliance BigTV customer support has been notified about the posted complaint.
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                        R
                        raajaa007
                        from Chennai, Tamil Nadu
                        Jul 8, 2018
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                        Address: 636006
                        Website: yosi

                        Dear Respective team,

                        On 8th mar 2018 I had booked reliance Big tv. as per your process, it will be install within 30 to 45 days,

                        I have several followup to customer care, but i m not getting the responsible reply

                        i heard many people facing this same problem

                        This is spoiling of banner (give a responsible answer to your customers)

                        Find the attached file for ref.

                        Kindly reply
                        k.[protected]@yahoo.com
                        Reliance BigTV customer support has been notified about the posted complaint.
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                          A
                          arunmacs
                          from Namakkal, Tamil Nadu
                          Jul 7, 2018
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                          Address: 638012

                          Hi,
                          I have booked BIG TV on 08/03/2018. More than four month, no progress from reliance side. Booking id is 12503649. So, I wanted to cancel my reliance big tv pre-booking and want my refund of Rs.499. Please refund my money back. Cancel this booking and immediately refund my money. For your information, i have received installation time within 40 days when i booked.
                          Reliance BigTV customer support has been notified about the posted complaint.
                          Oct 26, 2018
                          Updated by arunmacs                           Complaint ID: 2010517

                          I raised complaint on 7/07/2018 but still no reply or refund from the supplier.

                          A/c details:
                          S.Arunachalam
                          SB Ac.No. [protected]
                          IFSC: IBKL0000120

                          View replies
                          12524838 my booking id, Date 3.3.18, but not delivery my home.
                          Reply
                          Complaint ID: 2010517

                          I raised complaint on 7/07/2018 but still no reply or refund from the supplier.
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                            Shantu Saraogi
                            from Kolkata, West Bengal
                            Jul 6, 2018
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                            Address: Kolkata, West Bengal, 700055

                            Please refund my booking money of RS 500. Which paid on 18 March for the connection of DTH. As per your plan this is suppose to be install within 30 to 45 days. We try to reach you through your customer care number but it is not reachable. Pls refund so we can take another connection. We have waited to long. We find very unprofessional approach from you.
                            Reliance BigTV customer support has been notified about the posted complaint.
                            Jul 06, 2018
                            Updated by Shantu Saraogi                             Pls reply as soon as possible.
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                              Jagjeet Singh Mandhi Hariya
                              from Dhule, Maharashtra
                              Jul 6, 2018
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                              Address: Pune, Maharashtra, 411032

                              Reliance did not install my setup box as given time (30 - 45 days) as promised. And not got message setup box installation will be in june 2018. I was make my order in march 2018. Now l want my refund of 499/- back. But nobody given me right information about your rbtv setup box. Your company didn't get any information for any updates in my rbtv setup box. Thanks...
                              Reliance BigTV customer support has been notified about the posted complaint.
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                                S
                                ShailuPat
                                from Mumbai, Maharashtra
                                Jul 6, 2018
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                                Address: Thane, Maharashtra, 421202

                                I have booked the Reliance Big TV connection on Tue, Mar 20, 2018.

                                I paid Rs. 499/- through credit card with following payment details :
                                - Payment ID:[protected]
                                - Merchant Order ID: 16c74665f770f46eb1d4

                                Neither the connection is provided nor refund done. Called on Toll Free, staff answered very arrogantly - experienced with 3 agents.

                                Although they said by 14 Jun I will receive updates, nothing is done yet.

                                Sent emails twice Wed, Jun 20, 2018 & Fri, Jul 6, 2018 to [protected]@reliancedigitaltv.com & content.[protected]@reliancedigitaltv.com, no reply received.
                                Reliance BigTV customer support has been notified about the posted complaint.
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                                  prkuag
                                  from Mathura, Uttar Pradesh
                                  Jul 6, 2018
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                                  Address: Agra, Uttar Pradesh, 282010

                                  I have applied for your rbig tv connection in the month of march dated 9/3/ 2018 bearing booking id is 14515105. That time it is informed by email that installation will be done between 30 to 45 days.Despite of speaking to Customer care several times and sending so many emails connection has not been installed so far. They are making general public fool and strict action should be taken again Reliance Big TV. I would request that Rs 499/- booking amount alongwith interest may please be refunded to me at the earliest.

                                  With regards...

                                  Praveen Kumar Agrawal
                                  Reliance BigTV customer support has been notified about the posted complaint.
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                                    Y
                                    yogendra sharma
                                    from Delhi, Delhi
                                    Jul 6, 2018
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                                    Address: 181221

                                    I have booked Reliance Big TV connection by paying Rs 499/- on 15 Mar 2018 under booking I'd No 14524454. As per terms and conditions of booking connection was to be installed within 30 to 45 days. Despite of speaking to Customer care several times and sending so many emails connection has not been installed so far. They are making general public fool and strict action should be taken again Reliance Big TV. I would request that Rs 499/- booking amount alongwith interest may please be refunded to me at the earliest.

                                    Yogendra Kumar Sharma
                                    Contact [protected]
                                    Email [protected]@gmail.com
                                    Reliance BigTV customer support has been notified about the posted complaint.
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                                    New Booking, 1 st March nd, 90 day Company not ansring, Bakvas Company
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                                      Ajaysvasave
                                      from Phaltan, Maharashtra
                                      Jul 5, 2018
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                                      Address: Nandurbar, Maharashtra

                                      Have booked 1 reliance big tv connection on 8 march 2018. As per there terma nnd condition installation should happen within 30 to 45 day after booking.
                                      . Now four months have passed but till date no person has contacted for the big tv connection.
                                      I have connected to reliance csr (Customer service representative) 4 to 5 times and they are also misleading saying this will be done in 7 days 15 days but nothing happened.

                                      I think they are making us fool.

                                      Give me my money back with interest or do connection in 7 days else i will proceed further
                                      Reliance BigTV customer support has been notified about the posted complaint.
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                                      My booking ID is 14534642 and No of Connections 1 booked on 23rd March 2018, Till date I didn't get any response from your side... Would you please confirm me what is the status of my order
                                      Reply
                                      I am sureshkumar from coimbatore

                                      Kinldy refund the amount rs.500

                                      my prebooking id is[protected]

                                      i am not intested your product

                                      my acoount no : [protected]
                                      ifsc code - CIUB0000117
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                                        uttam_jaipur
                                        from Delhi, Delhi
                                        Jul 5, 2018
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                                        Address: Jaipur, Rajasthan, 302001
                                        Website: www.reliancedigitaltv.com

                                        Reliance big tv. Totally fraud..
                                        Please don't book it.

                                        I have booked for two connections 4 months back and deposited rs 998. Got only one acknowledgement mail at that time.. After that no email, phone from them. I had also tried to contact them but no response...
                                        My booking id is 14509083 date: 06th march 2018. I am trying to consult one of advocate to file a suit against them.
                                        Please suggest.

                                        Uttam kumar sain
                                        [protected]
                                        Reliance BigTV customer support has been notified about the posted complaint.
                                        View replies
                                        Hi For New Connection offer i paid 500 Rs/-on[protected] with Booking ID is A12921805. it's 100 Days Passed stil no Update and not installed. Worst Customer Care Number:[protected]toll free) support never it will connect always Line Busy. Pls help
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