Reliance BigTV Complaints & Reviews

Reliance did not install my setup box as given time (30 - 45 days) as promised. And not got message setup box installation will be in june 2018. I was make my order in march 2018. Now l want my refund of 499/- back. But nobody given me right information about your rbtv setup box. Your company didn't get any information for any updates in my rbtv setup box. Thanks

Dear sir,
I've pre booked reliance digital Big TV on 01 mar 18 and was intimated that these installation process will commence from 15 Apr 18. After the intimate time elapsed, the company is least bothered to inform the customer regarding delay. Afterwards when I called back I was told the installation process will commence from 15 may 18 onwards. Then again I waited and called in end may 18 and was intimated regarding delay till 15 Jun 18 onwards. Then I called today, their executive, Mr Kalika has reluctantly answered and denied to reveal his identity and intimated that he will not disclose his identity. Anyhow, he told that the process will be finished by 30 Jul 18.. He confirmed that I'll get a call from the company and will get install the set top box before 30 Jul 18. When I asked, if not gets done?? Then he insisted me to call after 31 Jul 18.. The company has very proactively launched the project, however, few arrogant and impatient executives are spoiling it's fragrance and making customers very dissatisfied and uncomfortable..

I booked rbig tv on 1st march.Booking id is 12510880.Reliance confirmed us to deliver product within 30-45 days.But till date we are not getting any response from reliance side.Also there is no proper response on customer care no.Again we received a message that installation will start from 15th June.But again no confirmation.
Need to help to deliver product soon.

Regds
manoj srivastava
[protected]

I have booked 2 reliance big tv connection on 1 march 2018. As per there terma nnd condition installation should happen within 30 to 45 day after booking.
. Now four months have passed but till date no person has contacted for the big tv connection.
I have connected to reliance csr (Customer service representative) 4 to 5 times and they are also misleading saying this will be done in 7 days 15 days but nothing happened.

I think they are making us fool.

Give me my money back with interest or do connection in 7 days else i will proceed further

Booking details:
Booking id : 12506761
No of connection : 2
Date of booking : 1 march 2018

Had paid the prebooking amount, and thereafter there has not been a communication from them. And none of the phone numbers for them work.
And no reply to emails.
This appears to be fraud/dubious scam, wherein, they have collected interest free money running into hundreds and thousands of crores, in the name of pre-booking, to meet their debts.
I thought this belonged to mukesh ambani, and realised that the actual owner of this company was anil ambani who has zero competency in business.
Will definitely gather similar people and file a case on these day light fraudsters.

Hi,

I have booked 2 reliance big tv connection 8 march 2018 booking id 12505895 and according to the message received it should be installed within 30 to 45 days. Till now i haven't received the connection and when contacted to customer care mr ankit told me it will take more time.
Kindly update me with the status or refund my money. Its been so long and there is no call or anything from your company its very disheartening as i believed in reliance

I have booked reliance big tv connection by giving 500 rs money on 8th mar 2018 and according to the message received on 8th march'18 it should be installed with in 30 to 45 days. Now four months have passed but till date no person has contacted for the big tv connection.
I have connected to reliance csr (Customer service representative) 4 to 5 times and they are also misleading saying this will be done in 7 days 15 days but nothing happened.

I think they are making us fool.

Give me my money back with interest or do connection in 7 days else i will proceed further
No. 12506632

We have registered for 2 connection by paying 499 each on 4th march but till now we haven't any response from your side and any installation detail as date.
Have mailed lots of time but no response.
My reference no. Is 14501984.
Now four months have passed but till date no person has contacted for the big tv connection at my residence. If you can't make it then please return my money back.
So request you to solve the issue.

Hi,

I have booked reliance big tv connection by giving 500 rs money on 13 mar 2018 and according to the message received it should be installed within 30 to 45 days and but connection not done till now.
I have connected to your representative 2 to 3 times and they are also misleading saying this will be done in 7 days 15 days but nothing happened.
Really pathetic shame on reliance for making fool to people of india.
Give me my money back with interest or do connection in 10 days else i will proceed to court
No. 17503465

I paid 499 rupees towards dth booking on 26th march 2018 id 14525699.
Company promised connection in 30 to 45 days.
Repeated call to call centre are of no use
No installation has happened even after three months. Call centre refusing to refund money.
Company address
Anil ambani
6th floor bhq, dhirubhai ambani knowledge city, thane belapur road, kopar khairne, navi mumbai, maharashtra, india - 400709

As per rbig tv, the connection is supposed to be installed within 30-45 days after registration date i. E 22 march, 2018, 5:50:52 pm ist booking id a12954523. Now four months have passed but till date no person has contacted for the big tv connection at my residence. If you can't make it then please return my money back.

Sandeep aggarwal
M-[protected]
[protected]@yahoo.com

I pre-booked reliance digital tv on 1st march 2018. They promised that installation will be done within 30-45 days, but still no installation has been made. Whenever i contact the customer care they again ask me to wait. When being asked about refund, they simply refuse that no refund will be made.
They don't even talk properly. It's been around 4 months and they have kept rs 500 with them and do not provide any services to us.

Hi team,

I have booked rbig tv connection on 6th march 2018 and booking id is 14507218. Got a message installation will be done between 30-45 days but til now no response yet.

Is the connection will be provided? If not please refund the money at the earliest.

Every month we will get message as it will be installed in 30-45 days. I want to know the exact date.

Can i get the status and installation date?

Thanks
Mithun m
Bangalore.
Karnataka

सर मेरा स्मार्ट कार्ड नं[protected] दया देवी के नाम पर है जो कि करीब चार महीने से बंद पड़ा है...मेरा आपके पास लगभग 2800रुपये जमा हैं कृृपया उसे मेरे उसी मोवीक्विक खाते पर वापस भेज दिया जाय जिससे मैने रिचार्ज करने की भूल की थी
नोट...इससे पहले मै आपके दो email id ([protected]@reliancedigitaltv.com, [protected]@rbtv.com)पर भी email कर चुका हूं कोई replyनही आया
अवधेश दुबे..
[protected]

Reliance big tv. Totally fraud..
Please don't book it.

I have done it more than 120 days (4months) back.. Only one acknowledgment mail at that time.. After that no email, phone from them. I had also tried to contact
My booking id is 14506074 date: 05th march 2018. I am trying to consult one of advocate to file a suit against them.
Please suggest.

Chandra prakash
[protected]

Dear sir/madam,

I have booked one rbig tv connection on 26th march 2018 and my booking id is 14536880. Reliance has committed the installation of connection will be done between 30 to 45 days i. E. Minimum 30 days and maximum 45 days (Also as per communication by your customer support number).

On 04.05.2018, sms received from rdtv saying to inform that installation will commence from 15 th june. Your customer support center (Third class) has given many dates whenever i have contacted them as by 30.06.2018/05.07.2018 and now by july end. No one is taking any responsibilty and no proper number shared to whom to complaint. Emailed complaint to [protected]@reliancedigitaltv.com, [protected]@rbtv.in,
Rdtv. [protected]@relianceada.com but all in vain.

In todays digital india where dth connection could be installed in just two days but reliance is taking more than three months (Amazing). It is requested to install my connection immediately or refund the amount (Rs. 499/-) deposited by me to reliance big tv account.

Premjeet singh
[protected]
Sarojini nagar, new delhi

I had booked the digital TV on 2 March contact number [protected] and email [protected]@yahoo.co.in .They had promised us as I had called the CUSTOMER CARE on 15 June for installation but still not received nor toll free is reachable.I think they have scammed me
Biggest open scam in february they launched scheme that in 500 rs you can book big Tv free annual subscription I paid them 500 rs and received a msg that within 45 Days installation will be done, however when I called them after 50 days after trying there CUSTOMER CARE number million times then an executive said that it will take more time and will be done by 15 th june, now their CUSTOMER CARE number doesn't connect or call always in queue even if you call at night, such scammers bunch of crooks ### company and I am sure atleast 1 million people have paid this booking amount

Hi,
Anybody can help how to get the refund or take legal action on reliance. Because i booked on mar-6-2018. Till then their connection date is moving 15-30 days. I am fed up with this.

Earlier it was april-15, april-30, may-15, may-31, june-15, june-30 and now it's july-30. God even doesn't know whether it's fixed or reliance god knows.

I would like to inform you that i booked reliance big tv under pre booking scheme of rs. 499/- on 06-march, 2018 and still now there is no update on this.
My booking id 12512808.
It looks like the company has just made a fraud under the name of pre booking.
It has been more around 2 months and there is response from the company for the same...

Whenever contacted to customer care those people only have excuse that there is an internal issue and it will delivered within 10-15 days. If you will call after 10/15 days again they have the same reason. Even they are not providing any communication about their internal issue.

Please review my earlier complains. So that you will get a big idea

Reliance big tv is looter cheater company and should be shut down we booked on 6th march 2018 and they given big promise on news paper for to install within 30-45 days but after 45 days i am calling them every week they only promise for next week but every next week they promise for another week now today when i call on 4th june they are telling will install before 30th july. Now i am asking the beggar company like reliance big tv should come with bowl on the road for bagging money everyone give. Its means they do not even fear with court nor to government only they are thief they are looter cheater and begger

Big tv connection was booked by paying rs.500/- on[protected].they were to supply setup box and installation within 30-45 days. neither thaey have supplied setup box nor anyone has come to install diah antenna. now it is 3-4 months have passed there is no indication of doing installation.they should inform client about there exact status or refund money they have taken.