Reliance BigTV Complaints & Reviews

Dear,
Sir i had booked on 6th of march 2018 @ rupee 499/- after watch very big advertisement on newspaper with their big promise that within 30 to 45 days we will install but today on 29th june 2018 116 days has been gone even i did not get single call from their side. From 20th of april 2018 after 46 days has been gone i am calling them every week but they only told every week that next week sure we will install. They have collected more then 1000 crore suppose if only 2 crore people done @ rs. 499/person then it will be near about rs. 1000 crore. It means they have collected rs. 1000 crore without any interest and using for their own benefits. They even do not care about their customer for that i have send them mail several times but did not get even single reply even i mail to trai but they also did not give reply i am asking no body can ask them. Should government take action or not?
But no one is thinking even trai who regulate is not giving reply.
If any one can help without asking any expenditure to do some legal action against the looter & cheater company like reliance bigtv then please feel to contact me.
Thanking you
My booking id is a12907171
Booked on 6th of march 2018 (116 days ha been gone)
My email id is [protected]@gmail.com

Hi i have made a booking for new connection on 10/04/2018.
And was told installation will be done in 45 days.
And its been more than that.
There is no communication from reliance or either ua numbers are reachable.
Tried calling u many many times.
Because of you people there is no setup box connection at my home.
Is this a kind of scam?

My booking id 12513897

My email id
amitkumar.[protected]@gmail.com

From last one week our Reliance Big tv is not working. It shows error 400 our account balance is rs.1052/-. My smart card no.[protected]. please help to resolve the problem at the earliest please.

Call to customer care is of no help as they always respond saying the system is down and they cannot check any details.
also I have requested for an account statement several times which they are not willing to provide.

I,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked march 2nd i got message that the installation will be done within 45 days, but even after several follow up i did not get any installation call and poor customer service call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 12522078. Cancel this booking and immediately refund my money.

Channels are not coming though we recharged with 300 rupees last month and error 200 is always displaying. I have called many times big tv customer care but it is of no use and i am surprised to receive message to recharge again and they have suspended services without giving any service for the last 1 month. Very very poor management and worst service

I had booked reliance digital big tv setup box on 13th march with booking amount of rupees 499. Till now i have not received any response from reliance big tv as their customer service is also not responding. Please solve my query as soon as possible. Payment details:-
Payumoney
Merchant details
Name:reliance big tv
Source:thirdparty
Address:
H-67 sector 63 noida, uttar pradesh, noida 201301,
Customer details
Name: shoumen
Mobile number: +91 [protected]
Email: [protected]@gmail.com
Payment history
Status:completed
Suborder id:704c2d132d24b2ac8a39
Paid by: shoumen
Paid to: reliance big tv
Payment id:[protected]
Date[protected]:23:45
Money released to payumoney
Money with payumoney
[protected]:27:03
Payment released successfully
[protected]:26:05
Money settled to merchant
Amount : rs 499.00

I have paid 998 on march 1st 2018 for new connection, but still not get my connection, received text message on my no "dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018. For any further queries please write at [protected]@rbtv.in". Now i am running out of petience.

I have booked reliance digital big tv scheme on 1/3/2018. They have charged 499rs on the name of pre-booking of new connection and have booked connection on 1/3/18 and they promised that, will get new connection within 45 days. Its already 4 months are completing. There is no message from them. I am trying to contact their customer care[protected] number, there is no response from them. I am totally frustrated due to their service. Please help me to get my 499 rs refund or do the connection within week.
Reliance booking id:12510962
Invoice no:dl[protected]
Waiting for the action
Naveen mathapati
[protected]

Hiii i have made a booking for new connection on 10/04/2018.
And was told installation will be done in 45 days.
And its been more than that.
There is no communication from reliance or either ua numbers are reachable.
Tried calling u many many times.
Because of you people there is no setup box connection at my home.
Is this a kind of scam?
Expect ua reply asap.

My booking id 14544175

My email id
[protected]@hotmail.com

I booked reliance big tv on 26th march, 2018, my registration no is 14537084. I got sms that i will get it within 30 to 45 days but i didn't got it, i got another sms that i will get it up to 15 june but this was also a lie to me. Please confirm me once that when i will get it. Its too long for me to wait for it so please contact me on [protected].

Regards,
R d gurav
Mumbai

I have booked new connection on 4 march. But I have not received any update on the installation part. It 115 days now, there is no revert from the company nor have I received any reply of my mail to customer care. Both customer care no given are either not reachable or say you will get a call from installation team within 7 days, which has never happened till date. Either the money needs to be refunded to the installation needs to be done on top priority. Never expected such a big company to harass customers in this way...

I have book reliance digital tv set top box on 1 march 2018..I am waiting for set top box installation. But company did not provide any set top box.. Customer care. did not pick up the phone... Its a big scam by a big company and Govt can not take any action against him. my booking id
Smart card[protected]
Booking date[protected]
Payment-499
Hope some one help me out for this scam

My reliance digital tv smart card number is[protected] on december i got scrolling message in tv was recharge with one thousand and above u will get 50% discount. Than i recharged 1050. (One thousand fifty rupes) than after few days ur tv channels discounted not showing any channel i called your customer care number they told there was a technical problem we will provide shortly all channels. But till now ur not providing channels again ur top up was over message was recharge with rupes 249 u will continue ur tv channel what is this message again what about my previous recharge money i will complain in consumer forum & put a case in consumer forum court, on reliance anil ambanis family. Call me urgently if not i will put case soon.

I have booked new connection on 1st march. But i have not received any update on the installation part
It 90 days now, there is no revert from the company nor have i received any reply of my mail to customer care.
Both customer care no given are either not reachable or say you will get a call from installation team within 2 days, which has never happened till date.
Either the money needs to be refunded to the installation needs to be done on top priority. Never expected such a big company to harass customers in this way.

I have paid 499 on march 1st 2018 for new connection, but still not get my connection, received text message on my no "dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018. For any further queries please write at [protected]@rbtv.in". Now i am running out of petience.

We have recharged our reliance big tv smart card number :[protected] with rs 1499/- on 11.5.2018 at 10.53am through a paytm order number [protected] for which we have received an acknowledgement as “ your request is successful”. But, we are not getting any channels till date on our tv screen, we have dialed to your toll free number several times (Though its difficult to get connected),, every time they are replying that there is some technical issue viz. Solar storm. Due to that, our account was not updated, hence channels are not coming. It is not justified on your part, not resolving the issue even after 3 months lapsed. We never expected this type of cheating from india's well known business house. This is not at all fare to give this type of reasons all the time, so please look into this compliant and resolve the issue at the earliest or refund our money. Even if you did’t resolve the issue, there is no other go to us except to go to telecom regulatory authority of india (Trai), which may view this in a very serious way and they resolve it and will do the justice to us.
Smart card number :[protected]
Registered with name : mantha lakshmana rao
Registered mobile number: [protected]

Mantha lakshmana rao

I am nilesh, i pre-booked the reliance big tv offer on 12 of march and since then i have not received any intimation for the installation of the same. I called customer care and mailed to [protected]@rdtv.in they told that it should most probably be done by 15th of june, but now till date no any information about installation & if call customer care no they don't pickup phone & no reply on mail. I don't know what kind of game/fraud is being played with this offer. Please somebody responsible care to answer about this.

On 1/3/2018 i prebook for reliance digital tv but i haven't got any sms or email of confirmation after booking reliance digital tv connection. I had also paid the booking amount. My transaction id for booking for a purchase worth rs499.0 on pos reliancecomm at reliancecomm txn# lt[protected]. I tried to call on customer care service but each time i called there than he tell plz give me booking id when we tell your status so please help me

May 20, 2018 message from im-payumn of rs. 499 for reliance big tv is successful. For queries on your payment visit:
A message dated may 4" we appreciate your patience and would like to inform that installation of your new big tv connection will commence from 15th june 2018. For any further queries please write at:[protected]@rbtv.in
My calls to the two toll free telephone given on their website has met with call failure.

I had booked reliance bigtv on 17 Mar 18 with booking id 14526694. Earlier the told that it will be installed within 45 days. When contacted after period they said installation will be done next month and again after contacting they told it will be done before16 jun. Now I am trying there customer care for 10 days, there phone is always busy. Why are they operating this type of custome care, when u cant even recieve there phone till 10 days. Today my phone recieved and that dumb guy didnt tell anything to me, except giving another timeline upto 30 Jul. My humble request is that please return my money of booking that was 500. I dont want any installation, u keep sleeping.