Reliance BigTV Complaints & Reviews

Did booking on 4th march 2018 - by paying 499/- rs on reliance big tv website.

Requesting delivery of product or refund of money. Spoke to nodal office of reliance big tv bangalore region. She was rude and declined to refund.

Guys it a big cheating done with millions of people of india.

They cheated all o[censored]s. Lets file a complaint against rbtv in consumer court.

I am booked big tv on 24 march 2018 with booking id 14535262. On site they promised to deliver product within 30 to 45 days. But they do not delivered and installed the same till date. I want to complain on there customer care. But they do not registered compliant & no one take responsibility for this matter. Such a cheap, helpless & careless brand & customer care. Now i'm waiting for 1 more week. If they were not replying my product, i'll go to consumer court..

I am booked big tv on 11 april.
In the site they promised to deliver product within 30 to 45 days. But they do not delivered my but tv in time. I want to complain on there customer care. But they do not registered compliant & no one take responsibility for this matter. Such a cheap, helpless & careless brand & customer care. Now i'm waiting for 1 more week. If they were not replying my product, i'll go to consumer court.

Hi,

I have paid 499 on march 1st 2018 for new connection, but still not get my connection, recieved text message on my no "dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018. For any further queries please write at [protected]@rbtv.in". Now i am running out of petience.

Still no update on this.
My registered no: [protected]
Booking ref no: 12516079

Please look into this reply asap.

Thanks
Chandan

I have booked ril big tv on 10.04.2018
Message received
Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14524486 and no of connections 1
Again on 03.05.2018 i have received message
Dear customer, we appreciate your patience and would like to inform you that installation of your new big tv connection will commence from 15th june 2018. For any further queries please write at [protected]@rbtv.in
I want to know when will i get the connection.

Sanju kataria sun, apr 29, 2018 at 11:02 am
To: [protected]@reliancedigitaltv.com
I have not received my rbig tv till date my booking id[protected] dt 11/03/18 i also call to you custmer care and talked to mr. Nand lal yadav but he have not proper response to my call or provide any relevant reply on dt. 22/04/2018 & dt 28/04/2018 please provide me the details as i have been waiting for a long time for you service but no call or feedback has been provide from your side
As the company had giving assurance for service 30 to 45 days for insulation but after waiting for 45 days & more i have not provide any services

I have booked a reliance big tv via booking id-a12939288 on the name of gurmeet singh on 17th of march 2018... They promise me to provide dish within 45 days... Bt i am not provided with any dish even after more than 3 months... Customer care never respond properly... They donot tell actual situation of my order.. I want to knw how much time are they gonna take to deliver my dish... Otherwise they have to refund my amountt.. Please resolve as soon as possible

Paid service channel is not coming since 01 january 2018 in a orderly manner. Such as sony, zee, star, etc, regional channel like, odiya. I have paid advance one year subscription on 31 january 2018. From 01st january 2018 on wards the transmission is not in proper way & the channel is showing, it will be under maintenance. I have given lot many times complain & all time they are telling it will take little time to resume. So kindly take a suitable action to regularize.

Dear team,

As per advertisement in lokmat news papers, we booked reliance big tv connection with their offers, on 20th march 2018 and as per advertise it is mentioned that within 30-45 it will get installed.

But reliance big tv not yet installed and we can not connect to the customer care also on provided phone numbers[protected] /[protected]
Kindly do the needful.

Thanking you

Dr. Sandeep
Aurangabad, maharashtra

Getting error 200 (Unsubscribed channel) for all paid channels except from reliance home channel (This is coming properly) for my smart card no:[protected].
Could you please help in getting my paid channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (But not without the channel service).
Hence no amount should be deducted for my package. Big tv should deducted from the day you provide the subscription for my spaid channels, but not before that.

Hi i have booked reliance big tv offer for 548 advance booking on 11/3/2018. From since that day the told within 45 days i will get setup box & installation my booking id is #105413 my name varun dutt rawal, my email id is [protected]@gmail.com. I[censored] people cant keep the promise they why u will give offers like dis waste of money & time & customer support is one of the worst in the world they don't now anything& they are getting salary for not saying anything. There is no option to refund also & no information abot when it get installed

Booked a reliance dish tv on 9th of march. Was supposed to get the dish tv delivered and installed by their technician within 45 days. Again got a mesaage that it will be delivered after the 15 th of june.
Nothing arrived so far.
Now teying to call thier customer care number and its not working.
I think anil ambani is on the verge of running after nirav modi. I wanted a refund.

Hello sir/man
My online booking Reliance big tv on dated 01 march 2018, booking amount of Rs- 499/-, company promice for your connection last 45 days in your home.
But not received connection.customer care are not response on valuable date on dth connection. I want reverse my booking amount in my account So plz solve this matter ASAP.
Booking id is[protected]

Dear Concerns,

I want to express my grief over the customer abuse by the Reliance Big Tv customer care and company itself. I did my pre booking for Reliance DTH on 17th May online and didn’t receive any confirmation after wards. My account debited with 499 RS but didn’t receive any confirmation from them. I called several times to customer care but they keep disconnecting my call saying that there’s server issue and call back again.

Even though I told them my account debited but none of them intrested in listening to me. I call d three times a day since then but no appropriate answer. They told me to email the query to them but even after that no response. Customer care people are so rude that they straight disconnect the call. Also, they kept telling me that I’ll receive customer ID and installation soon.

It’s been a month not and nothing has happened. I know reliance is known for doing scam and taking people’s money but never expected this. God knows from where they hired illiterate customer care people.

I am looking to get my money back as I am done with them. Beware people don’t fall in this RELIANCE BIG TV DTH trap. I’ve attached screenshot of my debited payment too in case reliance wants some proof.

Hope anyone can help me in this regards.

Thanks
Ajay Chauhadiya

Hi i have booked reliance big tv offer for 9980 (20 connections) advance booking on march 4th -2018. From since that day the told within 45 days i will get setup box & installation my booking id is[protected] my name is shiva prasad gunnam, my email id is [protected]@gmail.com. I[censored] people cant keep the promise they why u will give offers like dis waste of money & time & customer support is one of the worst in the world they don't now anything& they are getting salary for not saying anything. There is no option to refund also & no information abot when it get installed

Hai my name is prasad from hyderabad i booked relince big tv on 2nd march 2018 my booking id 12515067. Compeny said instalation will be done with in 30 -45 days but i didn't receave any product till date. I contact coustemer care but every time there are getting busy on this no [protected]. It has been 100+ days i didnt receave my connection please provide solution otherwise i will compline on consumer court.
Please contact [protected] for clarifications please resolve my complint as early as posible otherwise u face seroios actions

Hi i have booked reliance big tv offer for 500 advance booking on march 3rd -2018. From since that day the told within 45 days i will get setup box & installation my booking id is 17502482 my name i madhu sudhan, my email id is [protected]@gmail.com. I[censored] people cant keep the promise they why u will give offers like dis waste of money & time & customer support is one of the worst in the world they don't now anything& they are getting salary for not saying anything. There is no option to refund also & no information abot when it get installed

My self vishal from jalgaon, maharashtra. I have prebook my rbig tv connection on 2nd march 2018. After that i got your reply like this,

"congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12519677 and no of connections 1"

But, upto today installation hasn't done. According to your provide information, you will have installed connection in 30 to 45 days. But today 106th day form booking. Long time waiting yet not installed.

My booking id of rbig tv connection is 12519677. After completing 50 days for booking, i had called to customer care executive, they had told me that, your installation will done in next week. And every time of call they had replied me like this.

Before few days, i got sms that your installation will done on 15 june 2018, but they failed. I'm unable to call customer care because they are very busy.

Please take proper action against these otherwise, i will go consumer forum or cyber crime bureau to raise the complaint.

I had booked reliance bigtv connection on 08/03/2018 and my booking no. Is 14512535 but till date no response received. They had promised to install the connection with 30-45 days but till date nothing is done. Customer care number is looking fake i had tried many times but not connected. So now i want to cancel this connection and refund of my booking amount. Kindly help for the refund amount of booking.
Rakesh sharma

It has been two months I have prebooked the big TV offer. It was supposed to be installed within 30-45 days. Then it said installation would start from 15 June. 15th June passed but yet to get the DTH installed!!!
It just cheated 500 rupees from each customer. The customer care representative are just for sleeping
They can provide any information at all.