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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com

1.2

Updated: Jan 29, 2024

Complaints 3246

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772

Unresolved

2474

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Address: Moradabad, Uttar Pradesh, 244001

Website: [email protected]

Dear Relaince,

I have made a request to refund of STB of my booking id A12926680 on date 12-Mar-2018.

But uptill now i didn't get the money back into my account after sending the many reminders on [protected]@rbtv.in. I mailed to mentioned id on the date of 23-May-2018 at 17:29. But no amount has been refund till now.

Kindly do the needful.

Regards,
Priyank Rastogi
Email Id :[protected]@gmail.com
Phn :[protected]
Booking Id : A12926680
Date of Booking : 12-Mar-2018

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Address: Amritsar, Punjab, 143001

My booking id is 0 and number of connection is 1.i have booked it on 1/3/2018.till date i have no recieve any call regarding its instalation..you offer to install within 45 days, but after 60 days you offer 15 june for instaltion of reliance big tv connection. After that no further information from your company.its not your trustworthly and faithfullness. Ypu are going to lose your Reliability. I want refund my pre booking amount (500rs) contact to get fast at [protected]@ymail.com

+1 photos

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Address: 221010

I booked for rbig tv connection on 28th march 2018 with my booking id:a12962641. I was assured that installation in varanasi would be done between 30-45 days. Again i received a message that installation would commence from 15th of june 2018. Today is 21st june and i am tired of waiting so long. Would you please look into the matter and ensure that installation is done with no more delay.

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T

tanu@pan

from Tufanganj, West Bengal

Jun 21, 2018

I booked reliance big TV on 16.04.18 and my booking Id is 14544830.and my installtion date is 15.06.18 .i want to know is it in installation right time??

Y

yogesh.patil070989

from Mumbai, Maharashtra

Jun 21, 2018

Hello team,

This is so pathetic, even after 2.5 months no connection has been provided from Reliance. No call or no intimation from company executives.
Customer care executives are also not responsive.

Please refund my money on urgent basis.

Thank you.

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Address: 385320

Sir me 16/03/2018 na roj net banking dara booking karavel che haju koi riplay malel nathi bookong id no.[protected] che, receipt no.mh[protected] ple fast riplay reqves please request sir
My problem solved karava khash vinti,
Sah aabhar mare connection jaldi thi lagavi deva vinati
Thanks
Apno abhar detail upar batave che
Thanks
Jay veer khetarpal dada ujjanvada

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Jun 23, 2018

Updated by kalubhai k raval Ok

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Address: New Delhi, Delhi, 110034

Website: reliancedigitaltv.in

Anil Ambani collected millions by put 5 yr free setTop HD box but never adhered to any time line. Our booking Id 14504889 is pending since 1-Mar-2018. With initial promise of 45 days company kept extending its installation call time by every 15 days. 130days paßsed but no phone call from company. His company is only big in fraud. Dhiru baba kaa naam dubo diya Anil neh
[protected]@gmail.com

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M

mpvuma

from Bengaluru, Karnataka

Aug 8, 2018

My Rbig TV booking ID is 14553601 dt 25 Jun 2018. on response I received "Congratulation! for booking your RBIG TV Connection.Installation will be done between 30 to 45 Days." Now it is more than 45 days over but no response from any of the authorised agency of reliance Big TV. I tried so many times on their given number such as:

1) Toll free no. [protected](response- This No. does not exists).
2) [protected], [protected]--- carry on dialing response---All lines are busy dial after some time
3) [protected], [protected] and [protected] -- ringing but nobody is lifting.

All numbers I have tried so many times but always getting response as mentioned.

I failed to understand about this agency whether this is fraud or real to provide RBIG TV connection.

If it is delayed due to some reason they should intimate to the customer yhrough SMS/Telephone.

If this messages is going across the knowledge of RBIG TV Agency, it is my kind request to kindly intimate customer by any means about the present position and reason of delay. Thanks.

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Address: Chennai, Tamil Nadu, 600043

I have booked for dhamaka offer by paying rs. 499/- on 3rd march 2018 but till date nobody came to install dish. They asked time of 30 to 45 days initially later a message said that they will start installation from 15th June 108. There is no message now. It looks like scam / fraud by Pantel Technologies & Veecon Media / RCOM.

Collecting innocent people money in small amount.

Customer care is not responding properly.

Is there any way to sue/ take legal action against them for their massive cheat.

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Address: New Delhi, Delhi, 110005

HI My Question and complain to highly posted reliance officials that if you have no stock of set top box, then why you take pre-booking if you culdnt supply as per booking, i never ever heard to anybody that reliance set top installed on booking, is this the way you are working, or you just make money on name of prebooking, almost 4 months for booking didnt get any information that installation 1st update within 30-45 days now after 15th june and now when i make call to customer care they said, to 31st july, can you imagine booking in march, and installation in JUly which is also expected not confirm, we tried to buy set top box for tv entertainment not buy flat in NOIDA.. shame on..

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I have pre book BIGTV on 15 March 2018, at that time I got an sms that within 30-45 days I will receive the HD set top box and installation will be done. But till now I did not get the SET-TOP box neither any communication. My pre booking number is 14519045 dated 15th March.it is not expected from this type of fake assurance from such A big company, who is doing fraud with the consumer.

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Address: 110068

Hello team,
Please look into this issue.
I booked reliance bigtv on 12th march with a promises date of installation was within 45 days however this is not installed till 15th may.
On 15th may they got agreed to refund my advance (Rs. 500) in 14 days but didn't refund so far.
Its take 4-5 attempt to connect the customer support team but they have always been extremely rude. They are now saying that they don't have process of refund money & nothing will happen no matter how may mail you send.
I have sent them 5 reminders but they are not reverting back

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Address: Jodhpur, Rajasthan, 342026

My booking no. 12500666 and i have booked it on 01.03.2018.. Till date i have not received any call from reliance dth company..
U offer to install within 45 days
But after 60 days u given 15 june for installation of reliance big tv after that no further information from reliance dth.
Its not ur trustworthy and faithfulness
U r going to lose ur reliability

I want my booking money back... Otherwise fastly installation dth at home contact to get fast my email
[protected]@gmail.com

+1 photos

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S

Syed Fayazuddin

from Hyderabad, Telangana

Jun 21, 2018

Pls provide bigtv set up box.I will pay rs 499.00, since 3 month before, not installation

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Address: 560100

Website: www.reliancedigitaltv.com/home.html

Hi sir/mam,

It's been close to 120 days since i book the dth, but no update from reliance. I have been following up with them since day one but no response and toll free no not working properly even if it work all representative will say lie to everyone and every time. I have got only booking id which is 17501279 after that no response from them.

I have also sent mail to trai like below but i haven't got any update from them too.

I would urge you to look in to this at the earliest.

@trai team,

Please have look in to it, there are thousands of people suffering from reliance dth and all are paid initial amount after that these guys are not at all responding to customers.

Thanks,
Srinivas

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Address: Hyderabad, Andhra Pradesh, 500060

I booked reliance big TV on 1 march 2018
My booking no is within 7 first customers
It's almost 3 months 20 days.when called customer care they elusive response
nothing concrete I heard going on postponing initially they said 15 days, 30-45, June15 every day's passed.I am in dark
There is no response to my email.
God now's, l am frustrated
Is it the big corporate s take us for a ride.

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D

Dilip Dagadu Rane

from Pune, Maharashtra

Jun 21, 2018

Pls my new connection deliver and my problems quaqly solve. My New connection delivery date 15 June 2018 but not this date deliver

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Address: Pune, Maharashtra, 412207

My booking mo.[protected] and I have booked it on 03.03.2018.. till date I have not received any call from reliance dth company..
U offer to install within 45 days
But after 60 days u given 15 june for installation of reliance big tv after that no further information from reliance dth.
Its not ur trustworthy and faithfulness
U r going to lose ur reliability

I want my booking money back...otherwise fastly installation dth at home contact to get fast my email
[protected]@gmail.com or [protected]

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Address: Ghaziabad, Uttar Pradesh, 201012

Website: pmny.in/FI6L8HEhtoCj

We pre booked @499 the DTH of relaince Big T.V. from the day of be have been following it up from Big T.V customer care they always disconnect the calls and didn't provide any information. First of all getting through to big tv customer care is a heavy exercise, Once connected on asking about installation date they always disconnected our phone.

Who so ever this Ambani is, has collected Rs.499 from millions of customer from all over India. This also a very big fraud. Plz help all i have is following message...

Your payment(Id[protected] of Rs 499.0 for Reliance Big TV is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

Thanks & Regards

Amit Raj
[protected]

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Address: 769015

My booking id[protected]... I have mailed many times about my account details to [protected]@rbtv.in... But they never reply.. Its been more than 25 days i have been mailing to your mentioned email id but i am getting no response from your part.. You fooled enough.. I dont want your product... Please kindly refund my pre booking amount.. My email id - mano. [protected]@gmail.com

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Address: Chandigarh, Punjab, 160036

Website: prebook.reliancedigitaltv.com/PreBooking/CustomerReg.aspx

It is submitted that i pre-booked reliance big tv online on 03.03.18 by depositing rs. 499/- vide # z[protected] (Id. 12526644; lcmp[protected]. It was intimated that the connection would be installed within 30-45 days. But even after more than 3 months have elapsed, i have never heard about it. Even after repeated attempts, the customer toll-free[protected] do not respond.

Kindly intimate the status when the same would be installed. Or is it a fraud??

Your early reply would be welcomed, otherwise, it would be assumed to be a fraud.

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S

suhasasodekar

from Pune, Maharashtra

Jun 20, 2018

I already boooked new big tv dish and message also received as till 15 June you will received / installed dish, but still there was no any message for that and not installed.

how to check status of my order.

Suhas Asodekar
91-[protected]

V

viml63

from Bhopal, Madhya Pradesh

Jun 23, 2018

A pre booking was made to Reliance Digital TV on 01.03.18. The Invoice/Receipt no is DL[protected] and Transaction Reference No. is LPMP[protected]. They were supposed to install in the month of April 2018. Now the month of June 2018 is almost going to end. There is no further communication from their side. All your contact nos. are non functional indicating a fictitious company is in operation. Thousands of complaints i see every day on numerous forums clearly indicate that a large scale fraud has been committed and the company plans to decamp with crores of rupees they have already collected from unassuming customers.

VIMAL UPRETI
Email. id: [protected]@gmail.com

H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

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Address: Thane, Maharashtra, 400606

I have pre booked reliance big tv on 1 march by paying rs 500 the booking id is 12506304, seeing advertisement that within 30-45days. But now more than 3 months. I had later received sms from big tv that the installation will commence from 15th june, again this dae has also paased but i have no update regarding the installation of my connection.
Every time reliance come up with a new date. I tried reaching the customer care many time, the only response i got is, it will be done at earlietand they are not providing correct information. Please tell me when i will get the connection or please refund the booking amount, so that i can get connection thru another service provider.

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Address: Thane, Maharashtra

My booking booking id is 13500340 and i have booked it on 03.03.2018.. Till date i have not received any call from reliance dth company..
U offer to install within 45 days
But after 60 days u given 15 june for installation of reliance big tv after that no further information from reliance dth.
Its not ur trustworthy and faithfulness
U r going to lose ur reliability

I want my booking money back.

+1 photos

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H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

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Address: 761144

I pre booked reliance big tv on 7 march. They are said my installation will done with in 30-45days but now 100days covered but still no response from them. Reliance is big fraud. So i want my money back to my account. I have my booking order id & transaction details.. So i want my money back & now no need for reliance big tv.. They are fraud.. So refund my money back to my account. Booking i'd[protected].. Please refund my money soon.

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Address: Bikaner, Rajasthan

Booking id[protected]

Transaction reference number - ncmp[protected]

Amount paid - rs. 499/-

Date of amount - 14.5.2018

As per above detail, till date i have not received any information from your side. Kindly do the needful and intimate me about the progress of my connection.

I have sent a reminder on 8.6.2018 also but till date no response has been made.

Sushil kumar

Mobile no. [protected]

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A

abcde3732

from Rohtak, Haryana

Jul 10, 2018

Till date I have not received any response from Company side.

Sushil Kumar

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