Reliance BigTV Complaints & Reviews

My booking Invoice no. is MH[protected] and no of connections 1
U offer to install within 45 days from 5th Mar-2018
But after 45 days u given 15 june for installation of reliance big tv. But till today no information from your side.
Both customer care numbers are not working/connecting, by this a doubt arising is :Are you trustworthy and do people have faith on you..?"

If you dont have ill faith, Install DTH connection immediately or refund the money you have collected from me.

Somashekar KN

My booking booking id is a12505761 and no of connections 1
U offer to install within 45 days
But after 45 days u given 15 june for installation of reliance big tv after that given 19 june but yet no information yet
Its not ur trustworthy and faithfulness
U r going to lose ur reliability
Please install my connection tomorrow which is given by u 19june 2018
Because of me lots of people in my area precooked connection but i hv no answer
So tomorrow u should install my connection

Senthilkumar

I would like to draw your kind attention to the situation which i am facing. I applied/booked reliance big tv connection on 23 apr 18. Rs. 499/- was also demanded for the same by the company as pre booking advance and the same was paid by me. Confirmation message from rdtv team received by me having booking id i. E. 14546474 and promised me that they will install the connection within 30 (22 may[protected] jun 18) days from booking date. After 30 days, i called customer care for status but the reply i was given was that the connection is not possible within the time specified through message. It would only be installed after 15 jun 18. On asking the cause behind this, they do not tell anything. Now on 19 jun 18, i again talked to customer care for status. This time also, they replied me that the connection is not possible in entire june 18 period, and said it will be installed only in july month. This is causing me mental harassment. I am not looking for another connection because i have given that money to rdtv team as pre booking advance. Now, i want refund.

Hi,

I paid pre-booking amount of ₹499 on 07.03.18, and was promised the much hyped dth connection in 45 days.

It's been over 3 months now and there's no update from reliance digital. Their phone lines [protected] / [protected] are never answered.

There's no doubt that they have taken their customers for a ride and i won't be surprised if the whole reliance dth game is declared as a big scam. Even their jio service is a blunder as it fails to deliver the much hyped promises.

Please help me to get refund at the earliest.

Bhavesh suru
[protected]

I was booked big tv on 6 march & today date is 19 june
Still i have not received your setup box and installation my booking it is 12518553.
Your customer care number is useless please change your customers number or provide good service to your customer more than thousand call i dial on[protected] this number is not in service why are you misguide your customer thank.
Please answer me when will i get my connection

Hi sir,

As per the latest reliance big tv advertisement, i have booked a connection paying an advance payment of rs. 499 on 8th mar 2018. As per the company, the installation will be done with in 30-45 days. Now its almost 4 months over and there are no updates from the company. I tried to contact the customer care at least 10 times, sent them multiple emails but yet no update from the company. I am tax paying citizen and this is true example of cheating by one of the biggest company in india. The company is mocking its customers on face with out any update and not picking up the call. I would request you to consider this as most important and take necessary action against such fraudsters.

My booking id: 12502583 name : viju joseph paid amount : 499 rs booking date: 08/mar/2018

Regards, viju joseph

Booking id is 12504134
I have pre booked new connection 1st march 2018 and even paid online

Whenever i m calling to customer care they r telling installation wil b done 45days

After 45days i have given a call to the customercare they told me 15th june 2018 it wil get installed

Till now i haven't got installed

From last 3days i m calling to customercare everytime they r keeping in hold for atleast 25min but not getting any response

U guys r running such a big reliance business but due to this cheap scheme u r dodging to customers

Giving money back is not the solution better to give connection asap oreslse i have to filed a case on u guys as well as consumer complaint.

Regards,
Vikas

Dear sir, I am not using my reliance Digital TV since last 6 months. I would like to activate the connection now. My smart card no. is[protected]. I tried to call customer care several times but i am not able to connect. The line is getting disconnected as soon as I enter my Smart card no . Please let me know how to reactivate my Smart Card. Regards,

We used this set-top box after 3 months.
We did a recharge for ₹200 and it is showing error-200 (channels unsubscribed)
Help us out. Our card number is[protected]
Even customer care doesn't respond .
Very bad service . I am not satisfied . The should tell everything before we get a recharge . They don't even send a simple message about that the recharge is done.
Please help us or we are changing set-top box.

My booking booking id is a12917167 and no of connections 1
U offer to install within 45 days
But after 45 days u given 15 june for installation of reliance big tv after that given 19 june but yet no information yet
Its not ur trustworthy and faithfulness
U r going to lose ur reliability
Please install my connection tomorrow which is given by u 19june 2018
Because of me lots of people in my area precooked connection but i hv no answer
So tomorrow u should install my connection

Manish vijayvargiya
3429bnp colony dewas

I have booked reliance digital connection on 06.03.2018, booking id no. 14509540.

I understand that the installation will be done within 30 to 45 days as promised while booking but nothing happened, after several emails sent from my side i have received a generic sms message stating installation will commence on 15.06.2018. Still no update from such a esteemed firm very bad service.

I need an proper update when the installation will be done or else kindly refund the amount paid.

Thank you.

Hello
I booked a big tv new connection with the booking id[protected] on 3rd March 2018 and paid Rs.499. It was promised that product will deliver within 45days but today date 18 June 2018 but still I did not receive any product and no response from customer care as well.
This is a big chitting with thousands of people and big tv doing fraud taken all people money and run away...I have been waiting for 4months of time but not receive the product, now this is too much... I decided to file case against big tv to TRAI. Refund my amount immediately or provide the connection immediately.

I have applied for the Reliance Big TV dth on 08.03.2018 for which i paid 499 through pay u money app. After several attempts to reach to the customer care no, finally they said you will get your connection by 15th June, which i didn't received yet. Apart from this they didn't even refunded my money.

This is the details of my transaction:-

Merchant Name: Reliance Big TV Order Amount: Rs 499.00
Payment ID:[protected]
Merchant Order ID: 804c511e8dcc2f63d2e6

[protected] Forwarded message[protected]
From: PayUMoney
Date: Thu, Mar 8, 2018 at 4:15 PM
Subject: Your transaction with Reliance Big TV on[protected] is successful
To: [protected]@gmail.com

Payment Summary Amount
DEBIT CARD Rs 499.0
Amount Paid Rs 499.00
Payee Info
Merchant Transaction Identifier
804c511e8dcc2f63d2e6

I need my money back as soon as possible otherwise i will take legal action on Reliance for not returning or refunding my money back.

I have booked new connection on date 03/march/2018. From my mobile no. [protected]. Only thanks for booking text message received, but after 100 days no connection provided by the company. Even when call to customer care they also do hang up on customer.
They looted us. Thousands of people get looted by reliance big tv offer. They get our 499 rs per connection, get getting the interest on that amount.

Do not know how long we need to wait. Its better now to go for consumer court then only this cheated company awake and give our money back.

I have online pree booking for new connection but installation not done now, there date 15 june 18 for installation but not done, msg i recived — congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14531348 and no of connections 1
Please resolve it
R. M. Suryawanshi
Nashik

My booking id is 14516653
Booked on 5th march
30 to 45 days was the specified time duration for installation after time completion installation date was postponded to 15th june
Its more than 100 days and until now i havent been contacted for installation
Please provide a specific true date for connection
Or if the company isnt capable of providing the connection
Please refund my money back

I have online pree booking for new connection but installation not done now, there date 20 march 2018 for installation but not done, msg i recived — congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14531933 and no of connections 1
Please resolve it
Tribhawan kumar
Sahranpur-247001

I have online pree booking for new connection but installation not done now, there date 15 june 18 for installation but not done, msg i recived — congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14539766 and no of connections 1
Please resolve it
Amit rai
Jhansi
[protected]

I booked 2 connections on 7th march 2018 and till yet my connections hasn't installed yet and from now i just want my money back nothing else and if the man came to install i wont be allowing him to install so i request you to do something against this company please they don't care about customer because they said the connections will be installed within 30 to 45 days but not installed yet so the conclusion is that i just want my refund from this fraud company as soon as possible.

Hi, I am continuously facing Error 200(unsubscribed channel).
I last made the payment in May. However there was an issue with the reliance connectivity with satellite (not sure exactly what) so the channels we're not visible whole May month. When calling customer care it was told that amount will be adjusted. But adjustment to next month never happened. And now when I call they right away say we cannot help and Bang the phone.

This is utter piece of pathetic customer service.Have called almost 20-25 times and now planning to move to consumer forum. Reliance seems like looting their own country men and filling their pockets. Such a disgrace to nation. I do not know why government is not acting against such a company.
I will make sure that I post my problem in all such available forums and make people aware..

Thanks
[protected]@yahoo.com