Reliance BigTV Complaints & Reviews

I booked for satellite tv connection of "reliance big tv" and paid rs. 500 through bank transfer. But, i am yet to receive the connection. I received a text message immediately after the transfer of rs.500. Since then there has been no communication from the company. I paid the said amount in march 2018. Reliance big tv promised through the text message that the installation will be done between 30 to 45 days.
My booking id is 14509334 and no. Of connection is one.

Booking id 14545557, its been more than 55 days and i haven't received any information from their side regarding the installation of rbig tv connection. Please confirm soon and if not able to install within next 2days, then cancel the request and return the booking amount. These guys have looted me and still doesn't even bother to reply on the email.

My name is hira vaishnav, i booked two reliance big tv connections on 11th march 2018. As per which rs. 499 was deducted from my bank account. The mobile no. Used for booking is [protected]. I regret to say that i have not received any confirmation message from reliance big tv till date. For the last 2 days i have been calling up customer care of reliance big tv but they are completely unable to help me. Most of the times, the call is dropped from their end, or, even if attended, all they say is that the confirmation will be sent within 24 hours and that the site is too busy to respond. I am really surprised because i have never experienced such a thing before. The amount of 998 has already been deducted and the company does not even confirm. I have called up the customer care innumerable times but every time the response is not satisfactory. I don't understand why they can't confirm booking or receipt of payment.

Booking no is 14519878. Booked on 12th march 2018 till no reply, no one contacted. Can you tell me whats going on. Are you going to fix it or not. Even i wanted two more connection at my hometown to be done. But now i need to think. Can any one call me and tell. I tried calling you people no one is responding
My contact no [protected] bangalore

Booking id[protected]
Payment date - 04/03/2018.

The offer stated installation within 30-45 days. More than 3 months have gone by, and even after repeated calls and emails, the service has not been installed. Also, had requested for refund of rs.500 paid. No response to that as well.
Cannot think of a company like reliance, openly cheating customers.

Kaisa dish tv he apka...2 month se akbhi channel nahi aa rahe... Ghathiya he ee dish tv... Or ha complaint karte he to har vakt bolte he 48 hour me thik ho jayega... Per 2 month me bhi thik nahi huva.. Company bhandh kardo bhai apni... Mera smart card no. He[protected]... Or hamne 2500 vala package karaya tha... Uske bad 1 mahiya chala for se uski complaint chalu ho gayi... Very bad service... Last quality dish tv...

I have also one of you who booked bigtv id is 12503309 in 1 march the same problem i have facing now. So questions is what next, firstly i want my pre booking amount rs. 499/- return back with interest because reliance big tv owner is responsible for all this fraud. We still waiting for installation & i want to remember you that you crossed your deadline so you using my money 2march to till now. I want my money back with interest rate which is bank give us. Otherwise i will go consumer court against bigtv they help us gauranteed.

My smart card no. Is[protected]
And it's in the name of aditya kumar srivastava.

I already complained before a month, but customer care call not connected it's ended... And no email reply.

More than a month reliance big tv is not working. I want my money back as there is 1200 rs submitted.

Now i don't want to use... Really upset... As they are doing fraud. No reply no call, and not refunding money.

Addresses:-
550 b block panki kanpur - 208020
Mo:- [protected]/[protected]

Signal is not coming from last 3 months. Customer care is also not able to give proper solution. They always say that satellite problem has been solved.in fact they are giving false information of solving problem in next 48 hours. But now i am fully frustrated with this problem and want to discontinue your service. Please refund my last one year rechare amount.

What happen i don't get understand that i have deposited rs 1000 for two connection of big tv still not get the connection.

I am waiting for last 2 month if company are not able to give connection plz let me know so i will buy another service provider.

Plz response
Rbig my booking id[protected]
No. Of connections-2

Waiting for your response...

Plz send status on mail [protected]@gmail.com

I have booked reliance big tv on 5th march 2018 and your installation commitment was 45 days as per of web offer which has been lapsed.

Now i have installed other dth service after 90 days of rbig tv so no more required kindly refund my booking amount quickly.

Booking no is 14506227

Mobile no [protected]

So please refund my money back. Attached screenshot of the booking transaction.

Praveen

I have pre booked on mrp 499. The company was have to deliver the product within 45 days but after 6 moth i didnot get any product. So please give my product or give my money back. I have many time contacted with customer service and they told me to wait few days. And from last one month the customer service also not responding from my no. So please look at the matter and help me to solve my problem.

Sir i booked a new reliance big tv set top box connection @ 499 and i paid that amount on[protected], till now i did not receive my new connection.
Many times i talked to customer care but they dont have any satisfactory answer. I am trying to contact to customer care from last 25 days but not connected. My booking id is 14510975.

Sir please take proper action.

To
Reliance big tv
6th floor bhq, dhirubhai ambani knowledge city, thane belapur road, kopar khairne
Navi mumbai
Mumbai city district
Maharashtra
India - 400709

Attn : refund request against reliance big tv booking

I have booked reliance big tv on 2nd march 2018 and your installation commitment was 45 days as per of web offer which has been lapsed.

Now i have installed other dth service after 90 days of rbig tv so no more required kindly refund my booking amount quickly.

Booking no is 12519244, 12519245

Mobile no [protected]

Its look like a fraud so they will not refunded the definitely file a legal complaint

Amit kumar

Sir/ madam my reliance big i'd. No.[protected]. My complain is to that we not watching big tv as per our pack. Most of the. Channel are missing. Now the time is world cup football 2018. Is it possibe to watch forthcoming football world cup 2018 throughreliance big tv connection. If not possible plz inform us in advance so that we can find alternative way.
Plz treat asost urgent.

I booked for a new reliance digital tv connection by paying 499 rupees on 13 th of march and it was mentioned that the installation will be done between 30-45 days. Today is 7 th june so it has been 67 days and they haven't come for installation. When i call them those people don't know anything about this and are not giving any date by which it will be installed. I have also mailed them several times, but no reply has come from them. I am worried that the money will not be refunded. Please help.
Booking id 14521604

Dear sir/madam
myself manuel mascarenhas from pune i was Booking my RBIG TV Connection my Booking ID is 14546055 and No of Connections is 1 on 18/04/2018 through online and i was paid booking money also(rs 499 through online ) and get one connection confirmation mail from you .

in your mail you sure me that my Installation will be done between 30 to 45 Days. but till date it's not happen i trying to contact you form various mobile networks but your customer care lines are always busy and i don't have any other option to contact you now i am very frustrate from your service.
so i now request you kindly install my connection AS EARLY AS possible or return my booking money on my account

i hope i will get resolve thes as early as possible

regards

manuel

[protected]

Need to inform you that i have booked reliance big tv connection on 1st march 2018 with booking id 12504412 by paying rs 499 online on their website. So as per your terms and conditions you have assured me that connection will be installed in 30 to 45 days so still after the 97 days you are not providing proper details of my connection when it will be installed.

I have recharged with Rs.210/- on 4/6/2018 at 18:22 P.M. through State Bank of India Netbanking vide token No.IGADQVDXL3. But this company did not provide recharge or the money was not refunded to bank account. I have registered a complaint at company complaint web site.

R.Kannan. Smart card No.[protected]
Main road,
Ganapathi Agraharam,
Papamasam taluk,
Thanjavur District, Tamilnau.
614202
CellNo: [protected]

Sir,
It is informed that i had applied online for booking of one rbig tv connection on 12.03.2018 and paid rs. 499/-. After completion registration, i got message from reliance big tv that installation will be done between 30-45 days and my booking id is a12927492. Even lapse of 73 days, i have received neither rbig tv setup box nor recived any further message in this regard.in this regard, i have also emailed to [protected]@rbtv.in on 25.5.2018 but no reply is received till date.

It is humble request you to kindly look into the matter and provide rbig tv setup box at the earliest.

(Satish kumar kushwaha)
42, puneet vihar extn.,
Paschim puri, agra-282007
Mob. [protected]
Email - [protected]@rediffmail.com