Reliance BigTV Complaints & Reviews

Have booked my connection on 19 march 2018 and still no response from bigtv on the installation. 30 to 45 days is maximum installation timelines but have not got update on any of my order. When i call to toll free no[protected] they will keep us on hold and ask us to call after few days as they dont have any update presently...

Booking id[protected]...

Dear team,
I booked 2 connection of reliance big tv on pre booing offer on 1/3/2018 and i got message from yor side that my installation will be done withing 45 days. Even after 45 day's there is no confirmation received from your side and your customer care even don't have any idea of installation, cancel my both connection and refund my money as soon as possible.
Booking id[protected] abhay singh...

Error 400, no channels telecasted.

I have subscribed for 3 years - and within months after subscribing there were lot of channels which were not working saying technical issues and would be resolved within 4 days and now since past 1 week there are no channels telecasted, every time i call customer care they say it will be resolved within 24 hours can which never happend. Pls resolve my isue today eod

Pls resolve...

Hello sir,

I have registered for reliance bigtv connection. My booking id is 14504134. Reliance digital tv had claimed that they will do installation within 30 to 45 days.

Already 50 days gone, still, there is no information about installation. I tried calling customer and they don't have any idea and they only say that it will be installed soon. It looks like reliance digitaltv, such a big company doesn't...

Dear sir/madam,

I have pre booked reliance big tv on 1st march, 2018 but have not received set top box nor received any update.

Now almost 45 days past, but still waiting for the response.

Kindly do the needful as soon as possible.
I am trying to call customer care but not successful on both numbers given on its website.

I am worried about my pre booked payment now. There...

My big tv id is[protected]. Since one week we are not getting any channels to view. The message shows as signal lost error code no 400. Customer care no. Is not getting connected. They might have set the busy tone so that they will not have to answer the calls. Once i could able to connect the customer care. Got the reply as everyone is having same problem and it will solved soon. God knows when this time will come. Already i have subscribed...

Recharged my subscription, money taken online, but no service has started. Tried calling customer service, none of their advertised numbers connects. Local retailers are saying the company and its services are in a deep hole. Dealers are unsubscribing to Big TV and not serviving any complaints.

This is not Big TV but a BiG Scam. Just like Achche Din Scam....

I have booked RBIG TV on 1st March 2018 and My Booking ID is 12509846.I was replied with the massage that the set-up box will be installed within 30 to 45 days.However it has been more than 50 Days but installation has not been done till this date and even customer care numbers i.e. [protected] and [protected], are continuously not reachable.So it is humble request to resolve the issue as soon as possible or refund the pre booking amount.....

I did recharged for 1 year in March, three weeks back however service is totally stopped from last three weeks . Customer care also does nt respond and getting message as dialled wrong number.

Very difficult to understand what had gone wrong . Ambani brothers cannot adopt such a cheap way of collecting money . Its un believable . Do not understand where to complaint now. Surprised that media is also not highlighting this concern......

It's been more than 2 weeks now, I have made complaint earlier but there is no response from your side. we are not receiving any signals, so look into the issue and get it resolved or else I am going to lodge a complaint in consumer forum.
even after complaining to customer care no use they are just giving falls information.
regards..
khasimpeera sk
[protected]
set off box no[protected]...

More than 45 days passed but no response regarding installation my booking ID 12510874 . When I contacted bigtv customer care toll free no false promises made to me. After looking into the complaints given here I think customers are not satisfied with Bigtv performance and customre services. They are just cheating people with false promises and unsatisfactory services. Is this the way of making Digital India.
I need refund of booking...

Though monthly payments have been made, no channels are available for the last one month. Toll free also not getting connected and always telling that "all lines to this route are busy". Registered two complaints through online but no result. Its showing ERROR 400 SIGNAL LOST. Contacted several times to customer care centre earlier but they informed that your channels will be available within 72 hours. It is not understood what kind of service...

I am big TV customer. My smart card no. is[protected]. I am facing so much problem from last few months. Some of channel discontinue from last few months. Last few days it's giving error signal lost. I sent a mail to customer care but there is no response. I am recharge for one year, but I think I have lost my money. Set top box not working. I am requesting for engineer visit, but till date no response from your side....

I paid 1 year subscription fee rs1500 and after paying the entire amount for one yea r I have got the service only for two and half months now they have stopped the service completely their customer care telephone no is not working and without any prior notification they completely stopped their service and we are not getting any channels I need to compensate for this...

I had recharged for Rs.1499/- as per offer received "BIGTV Dhamaka 1yr for just 1499 with FTA Channels" since then no channels are running & even set off box is not working.

I m trying to reach them via customer care numbers but no single no. is responding.It seems that they have taken money & cheating consumers.

My registered mobile no.[protected] for BIG TV services

Kindly arrange to resume services...

For the past 20 days no connection and it is showing error 400
and i called customer care they keep on saying will be resolved
pls let us know when it will re start to work
and lot of channels are not comming for the past few months they say it will be paid back how i dont know.and i could not understand why call center is not working for the past few days[protected]...

Hi Team,

I have booked a connection on 8th Feb 2018 under your pre-booking scheme. Booking ID is 12512634. The period of 45 days is already passed and I still not have received the connection. I sent email to your customer care but there is no response yet. Called on both customer care number and they are not working. Please let me know what is happening. At least make your customer care numbers working so I could talk to...

Hi i have booked the reliance big tv on march 1st on offer day and i have paid rs 499
It's been 2 months now there is no news about installation and i tried calling customer and they don't have any idea and they only say that it will install.
I don't know whether they are fooling us or what.

My booking i'd :12506666

Kindly look into this please....

I have pre booked for new connection & paid adv for Rs 499 on 01 mar 2018 reliance big TV promised me to provide setop box before 30 to 45 days & still I did not get any call till 23 Apr 2018 & my booking ID is 12500439 in the name of n girish & customer care people also not helping it's a fraud company why do they cheat peoples like this so pl lodge complaint on this peoples they r cheater....

Hello sir,

I have registered for reliance bigtv connection. My booking id is 14511131. Reliance digital tv is claiming that they will do installation within 30 to 45 days.

Already 45 days gone, still, there is no information about installation. It looks like reliance digitaltv, such a big company doesn't follow that they have claimed.

Please do needful so we can enjoy tv at our home....