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1.2
Updated: Jan 29, 2024
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M
manishtpo
from Kota, Rajasthan
Apr 24, 2018
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Address: Kota, Rajasthan, 324005

Have booked my connection on 19 march 2018 and still no response from bigtv on the installation. 30 to 45 days is maximum installation timelines but have not got update on any of my order. When i call to toll free no[protected] they will keep us on hold and ask us to call after few days as they dont have any update presently...

Booking id[protected]
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    A
    Abhay Singh Sengar
    from Lucknow, Uttar Pradesh
    Apr 24, 2018
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    Address: 226028
    Website: prebook.reliancedigitaltv.com

    Dear team,
    I booked 2 connection of reliance big tv on pre booing offer on 1/3/2018 and i got message from yor side that my installation will be done withing 45 days. Even after 45 day's there is no confirmation received from your side and your customer care even don't have any idea of installation, cancel my both connection and refund my money as soon as possible.
    Booking id[protected] abhay singh
    Reliance BigTV customer support has been notified about the posted complaint.
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      A
      atuls30
      from Delhi, Delhi
      Apr 24, 2018
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      Address: Bulandshahr, Uttar Pradesh, 202396

      Error 400, no channels telecasted.

      I have subscribed for 3 years - and within months after subscribing there were lot of channels which were not working saying technical issues and would be resolved within 4 days and now since past 1 week there are no channels telecasted, every time i call customer care they say it will be resolved within 24 hours can which never happend. Pls resolve my isue today eod

      Pls resolve my issue on priority basis -[protected].

      Smart card no.[protected]

      Setupbox s/n - [protected]f47009832 y2 ds261

      Ca id[protected]
      Reliance BigTV customer support has been notified about the posted complaint.
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        $
        $&!
        from Hyderabad, Telangana
        Apr 24, 2018
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        Address: Hyderabad, Andhra Pradesh

        Hello sir,

        I have registered for reliance bigtv connection. My booking id is 14504134. Reliance digital tv had claimed that they will do installation within 30 to 45 days.

        Already 50 days gone, still, there is no information about installation. I tried calling customer and they don't have any idea and they only say that it will be installed soon. It looks like reliance digitaltv, such a big company doesn't follow that they have claimed.

        Please do the needful.
        Reliance BigTV customer support has been notified about the posted complaint.
        View replies
        Dear all,

        This is vijaykumar here I have recharged for 2year subscription on 5march18, Now service is not available since 15days, tried to contact customer care not connecting, , , Want service or Refund the amount.

        Regards
        Vijaykumar
        [protected]
        [protected]
        Reply
        Not able to view any channel though recharge done foe whole year.completely frustrating experience with Big Tv
        Reply
        Hi,
        I am writing this complain because I am not getting any service regarding airing of channels since yesterday. Although I have taken yearly subscription, still some of the channels are not aired and it's been a month already. You people talk about some money refund that also hasn't been reimbursed.
        Help me in resolving this problem, please
        Reply
        Sir i am using relaiance dosh tv its showing error 400
        Reply
        Please help us resolving the issues. Customer care number is not at all working and we dont know where to complain about this. No channels are coming since a month now. We payed well in advance but we dont know what to do.
        BigTV account:[protected]
        Reply
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          N
          Navtej Chahal
          from Patiala, Punjab
          Apr 24, 2018
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          Dear sir/madam,

          I have pre booked reliance big tv on 1st march, 2018 but have not received set top box nor received any update.

          Now almost 45 days past, but still waiting for the response.

          Kindly do the needful as soon as possible.
          I am trying to call customer care but not successful on both numbers given on its website.

          I am worried about my pre booked payment now. There should be regular updates, what is happening there.
          Reliance BigTV customer support has been notified about the posted complaint.
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            K
            Krushna chandra subudhi
            from Ahmedabad, Gujarat
            Apr 24, 2018
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            Address: Vadodara, Gujarat, 390019

            My big tv id is[protected]. Since one week we are not getting any channels to view. The message shows as signal lost error code no 400. Customer care no. Is not getting connected. They might have set the busy tone so that they will not have to answer the calls. Once i could able to connect the customer care. Got the reply as everyone is having same problem and it will solved soon. God knows when this time will come. Already i have subscribed all paid channels for two yrs. Kindly resolve the issue or return the money so that i can go for other dth service.
            Reliance BigTV customer support has been notified about the posted complaint.
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              F
              Frazier Martins
              from Mumbai, Maharashtra
              Apr 23, 2018
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              Address: 403702

              Recharged my subscription, money taken online, but no service has started. Tried calling customer service, none of their advertised numbers connects. Local retailers are saying the company and its services are in a deep hole. Dealers are unsubscribing to Big TV and not serviving any complaints.

              This is not Big TV but a BiG Scam. Just like Achche Din Scam.
              Reliance BigTV customer support has been notified about the posted complaint.
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                S
                Sanjay Rayaka
                from Ahmedabad, Gujarat
                Apr 23, 2018
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                Address: 380052

                I have booked RBIG TV on 1st March 2018 and My Booking ID is 12509846.I was replied with the massage that the set-up box will be installed within 30 to 45 days.However it has been more than 50 Days but installation has not been done till this date and even customer care numbers i.e. [protected] and [protected], are continuously not reachable.So it is humble request to resolve the issue as soon as possible or refund the pre booking amount.. thanks
                Reliance BigTV customer support has been notified about the posted complaint.
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                  V
                  Vish20
                  from Pune, Maharashtra
                  Apr 23, 2018
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                  Address: North Goa, Goa, 403501

                  I did recharged for 1 year in March, three weeks back however service is totally stopped from last three weeks . Customer care also does nt respond and getting message as dialled wrong number.

                  Very difficult to understand what had gone wrong . Ambani brothers cannot adopt such a cheap way of collecting money . Its un believable . Do not understand where to complaint now. Surprised that media is also not highlighting this concern...
                  Reliance BigTV customer support has been notified about the posted complaint.
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                    S
                    shaik shareef
                    Apr 23, 2018
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                    Address: 500039

                    It's been more than 2 weeks now, I have made complaint earlier but there is no response from your side. we are not receiving any signals, so look into the issue and get it resolved or else I am going to lodge a complaint in consumer forum.
                    even after complaining to customer care no use they are just giving falls information.
                    regards..
                    khasimpeera sk
                    [protected]
                    set off box no[protected]
                    Reliance BigTV customer support has been notified about the posted complaint.
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                      5
                      5ant
                      from Ludhiana, Punjab
                      Apr 23, 2018
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                      More than 45 days passed but no response regarding installation my booking ID 12510874 . When I contacted bigtv customer care toll free no false promises made to me. After looking into the complaints given here I think customers are not satisfied with Bigtv performance and customre services. They are just cheating people with false promises and unsatisfactory services. Is this the way of making Digital India.
                      I need refund of booking amount.
                      Reliance BigTV customer support has been notified about the posted complaint.
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                        S
                        Suresh Parameswaran
                        from Ernakulam, Kerala
                        Apr 23, 2018
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                        Though monthly payments have been made, no channels are available for the last one month. Toll free also not getting connected and always telling that "all lines to this route are busy". Registered two complaints through online but no result. Its showing ERROR 400 SIGNAL LOST. Contacted several times to customer care centre earlier but they informed that your channels will be available within 72 hours. It is not understood what kind of service is giving by reliance company. Its my worst experience. No respond at all. I think this also may be another big scam like NIrav Modi. Only collection of money from the customers but no service or toll free number is working. My smart card No. is[protected]. No hope from reliance company but still registering complaint once again.
                        Reliance BigTV customer support has been notified about the posted complaint.
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                          8
                          8146532418
                          from Hoshiarpur, Punjab
                          Apr 23, 2018
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                          Address: Kangra, Himachal Pradesh, 176063

                          I am big TV customer. My smart card no. is[protected]. I am facing so much problem from last few months. Some of channel discontinue from last few months. Last few days it's giving error signal lost. I sent a mail to customer care but there is no response. I am recharge for one year, but I think I have lost my money. Set top box not working. I am requesting for engineer visit, but till date no response from your side.
                          Reliance BigTV customer support has been notified about the posted complaint.
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                          Please refund my money, if you not able to give better service.
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                            M
                            Mukundahc39
                            from Bengaluru, Karnataka
                            Apr 23, 2018
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                            Address: Chikkamagaluru, Karnataka

                            I paid 1 year subscription fee rs1500 and after paying the entire amount for one yea r I have got the service only for two and half months now they have stopped the service completely their customer care telephone no is not working and without any prior notification they completely stopped their service and we are not getting any channels I need to compensate for this
                            Reliance BigTV customer support has been notified about the posted complaint.
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                              K
                              KPGR
                              from Pune, Maharashtra
                              Apr 23, 2018
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                              Address: 412207

                              I had recharged for Rs.1499/- as per offer received "BIGTV Dhamaka 1yr for just 1499 with FTA Channels" since then no channels are running & even set off box is not working.

                              I m trying to reach them via customer care numbers but no single no. is responding.It seems that they have taken money & cheating consumers.

                              My registered mobile no.[protected] for BIG TV services

                              Kindly arrange to resume services immediately.
                              Reliance BigTV customer support has been notified about the posted complaint.
                              View replies
                              Even I am facing the same issue. Do let know if you get any info..I will do the same if I get any..
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                                S
                                Saravanan Sa
                                from Chandigarh, Chandigarh
                                Apr 23, 2018
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                                Address: 600001

                                For the past 20 days no connection and it is showing error 400
                                and i called customer care they keep on saying will be resolved
                                pls let us know when it will re start to work
                                and lot of channels are not comming for the past few months they say it will be paid back how i dont know.and i could not understand why call center is not working for the past few days[protected]
                                Reliance BigTV customer support has been notified about the posted complaint.
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                                  S
                                  SM_J
                                  from Pune, Maharashtra
                                  Apr 23, 2018
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                                  Address: 411028
                                  Website: www.reliancedigitaltv.com

                                  Hi Team,

                                  I have booked a connection on 8th Feb 2018 under your pre-booking scheme. Booking ID is 12512634. The period of 45 days is already passed and I still not have received the connection. I sent email to your customer care but there is no response yet. Called on both customer care number and they are not working. Please let me know what is happening. At least make your customer care numbers working so I could talk to someone.
                                  Reliance BigTV customer support has been notified about the posted complaint.
                                  Apr 24, 2018
                                  Updated by SM_J                                   I just called the consumer forum and they informed me that the company is closed. Reliance BigTV is not more functional and they are not going to provide any service anymore. They have further advised me to go to consumer court and file a complaint.
                                  Apr 26, 2018
                                  Updated by SM_J                                   I have not received any call from Reliance BigTV customer support yet.
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                                    K
                                    Kumi2909
                                    from Haliyal, Karnataka
                                    Apr 23, 2018
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                                    Address: 560037
                                    Website: Reliance Big TV

                                    Hi i have booked the reliance big tv on march 1st on offer day and i have paid rs 499
                                    It's been 2 months now there is no news about installation and i tried calling customer and they don't have any idea and they only say that it will install.
                                    I don't know whether they are fooling us or what.

                                    My booking i'd :12506666

                                    Kindly look into this please.
                                    Reliance BigTV customer support has been notified about the posted complaint.
                                    May 08, 2018
                                    Updated by Kumi2909                                     Hi still there no any update on installation of Reliance Big TV Connection,
                                    I want to know what's the current status. If i do not get any confirmation on when the dth will be installed i will have to file a complaint on consumer forum.
                                    View replies
                                    I am having 2 smart card and paid Rs 1499 plan on both connection n on both connection no telecast smart card no[protected] and[protected]
                                    Reply
                                    From last one week we are facing an issue as error 400 no signal found. There is no raining at all in our area.
                                    Please resolve it at the earliest.

                                    Address : Qr no 11/A, Street 28/A, Sector 10, Bhilai, Chhattisgarh.Pin : 490006
                                    Phone:[protected]
                                    Reply
                                    Custmor I/d:[protected], no connection from last one month, paid for two years
                                    Reply
                                    Need to change the reliance big TV
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                                    I am getting error as signal connection poor from past one month in reliance big tv .kindly resolve it earliest.no customer support is answering the call.kindly attend the issue at earliest
                                    Reply
                                    I have complaint that recharge for 1yr subscription pack at 1499 but not provide service all channel get stopped please give me feedback on my complaint.
                                    some channel are shown but after some days their no channel show on tv
                                    that give us worst service
                                    please take action on that service provider and telephone service also get stop
                                    Reply
                                    All channel is not running, i recharge 1500 rs but channel is not running, i complain of company and i worn company i go to court, plz restart my all channel .i request to company Relience big tv
                                    Reply
                                    The bigtv is not working since 1 month.
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                                      R
                                      radhikagirish
                                      from Thiruvananthapuram, Kerala
                                      Apr 23, 2018
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                                      Address: Kannur, Kerala, 670013
                                      Website: www.reliencedigitaltv.com

                                      I have pre booked for new connection & paid adv for Rs 499 on 01 mar 2018 reliance big TV promised me to provide setop box before 30 to 45 days & still I did not get any call till 23 Apr 2018 & my booking ID is 12500439 in the name of n girish & customer care people also not helping it's a fraud company why do they cheat peoples like this so pl lodge complaint on this peoples they r cheater.
                                      Reliance BigTV customer support has been notified about the posted complaint.
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                                        H
                                        hirwish
                                        from Ahmedabad, Gujarat
                                        Apr 23, 2018
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                                        Website: www.reliancedigitaltv.com/home.html

                                        Hello sir,

                                        I have registered for reliance bigtv connection. My booking id is 14511131. Reliance digital tv is claiming that they will do installation within 30 to 45 days.

                                        Already 45 days gone, still, there is no information about installation. It looks like reliance digitaltv, such a big company doesn't follow that they have claimed.

                                        Please do needful so we can enjoy tv at our home.
                                        Reliance BigTV customer support has been notified about the posted complaint.
                                        Apr 17, 2018
                                        bigtv's response                                         Reliance Big Tv — error code 400 (signal issue)
                                        Last 2-3 days Error code- 400 showing.
                                        kindly check & reply us.
                                        smart card no[protected]
                                        View replies
                                        BIG TV is not working and it is displaying Error 400 even when I have adequate balance . Additionally the customer care is not reachable. Height o[censored]nprofessional-ism and openly cheating customers.
                                        Reply
                                        Booked for a connection on march 2st based on the news spread in all famous newspapers of india, commitment date was 30 -45 days. 47 days have crossed, till now there is no update from reliance. I saw facebook posts all are facing similar problems, even existing customers are scolding reliance.
                                        Reply
                                        Last 2-3 days Error code- 400 showing.
                                        kindly check & reply us.
                                        Reply
                                        400 errors problem poor Singal shown
                                        Reply
                                        The blody big TV DTH owner cheated me I paid of 1999Rs for FAC package 2 years but he not able give the service to public he is cheated and looted public money now we call the coustmer, but only busy beep sound will coming nobody pick the phone
                                        Reply
                                        This is chandrashekhar

                                        I am also booked but no anyone massage or confirmation call from reliance big tv.
                                        i am paying 499/- dt. 20.03.2018
                                        Reply
                                        From last two days reliance big tv is showing no signal message . All channels are now unavailable because of it. What happens to the dish tv network. More customers from my neighbourside had also this no signal problem in their reliance big tv
                                        Reply
                                        Some useful links for problem resolving

                                        National Consumer Helpline http://nationalconsumerhelpline.in/
                                        PGPORTAL https://pgportal.gov.in/

                                        [protected]@reliancedigitaltv.com
                                        [protected]@rbtv.in
                                        [protected]@rbigltv.com
                                        [protected]@rbtv.in
                                        [protected]@reliancedigitaltv.com
                                        RDTV.[protected]@relianceada.com
                                        Reply
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