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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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400709

Reliance BigTV reviews & complaints page 78

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Address:Chennai, Tamil Nadu, 600014
Website:www.consumercomplaints.in/new_complaint

Sir, madam,
As per reliance digital tv offer advertisement on online i booked reliance digital dish tv on 3rd march 2018. My dth booking id is: 12523443. And response message comes reliance digital tv end as it will be installed between 30 to 45 days. But 45 days time gone but still any installation response not yet received from reliance digital tv end. I tried multiple times by phone to reliance digital tv contacts provided by reliance...
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ashishgotmail
from Ghaziabad, Uttar Pradesh
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no channel broadcast

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.reliancedigitaltv.com/home.html

Please note that I am facing this unfortunate issue for more than a month. On Feb 11th I got an offer message from Reliance Digital TV providing a package of all the paid channels (Standard Definition) for two years if I recharge my smart card #[protected] for 2499.00 ₨. I availed the offer and did a recharge for 2499.00 ₨. on the same day (Payment receipt attached). After one week, I started facing issues like all the movie channels...
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Rudra Misra
from Gurgaon, Haryana
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connection not available

Address:560032

I am holding a Reliance Digital/Big TV connection with smart card[protected]. In the month of February 2018, someone called me from Reliance Digital TV call centre with an attractive offer of Rs 1499/- which enabled 5yrs of All Free Channels pack connection and 1yr of All Paid Channels Pack. Without much do, I just opted for this Freedom pack. From Feb 9, 2018 onwards the pack has been activated and I was enjoying the full service of every...
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M
from Bengaluru, Karnataka
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unable view any channels from april 16th

Address:Dakshina Kannada, Karnataka, 575013

Big TV team,
Myself Ganesh Shetty, my smart card no:[protected]. I am receiving 400 error from last 6 days. I contacted your support on April 15, your team said unable to broadcast channels due to software issue & will be fixed within a day but issue is not fixed till today April 20.
Please refund our money, if you cannot provide the services....
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S
Sunil Singh Bhandari
from Kolhapur, Maharashtra
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no signal and channels not coming

Address:Pune, Maharashtra, 411015

Dear reliance big tv team,

This is very bad experience with big tv, we are not getting so many chanals since long time, and in this month no signal on tv. If you are not able to provide the services so please move to big tv to other company or refund the money as well.

We don't know now how much time you will take to provide the your service.

It's really very bad service by reliance big tv br...
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Shardul1
from Pune, Maharashtra
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reliance channels not showing since last 20 days

Address:Pune, Maharashtra, 411033
Website:N/A

Hi Everyone,

My channels have stopped working and not showing up from last 20 days.

I received message from Reliance Big Tv on my mobile no that In 1999/- INR, I will receive 5 yrs of service for above specified amount.

So i thought this plan is reliable and so i fetched in and recharged my plan of RS 1999/- on 28 th Dec 2017. But from past 20 days till date no channels are showing up on my Television,...
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sujeet.singh
from Noida, Uttar Pradesh
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fraud company fraud company fraud company

Address:841301

I am having reliance bug tv from last 4 years. On March 26 i have done recharge of Rs -2499 for 2 years pack. But from last 1 month non of the channels are coming. When i called the customer care, they told me that press red button in remote for 10 second and do rest setting . Now some errors are appearing on TV. When i called the customer care again, they are telling me that your setup box is not faulty. We will send the technician but they...
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Mahipat Karan Kumpawat Garasani
from Balotra, Rajasthan
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signal lost from last 01 week error 400

Address:342901

Signal lost from last 01 week error 400, called up customer care many times but no positive response, what to do, please resolve my problem at your earliest.customer representative are very unfriendly and rude, i am chasing them from last 1 week but no response from their side, i suffered a lot from their services hence please do needful at your earliest....
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soori14
from Bengaluru, Karnataka
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all channels not coming, customer care airways busy

Address:Bangalore, Karnataka, 560060

Worst experience in my life with this reliance big tv. From 2 months most of the channels not coming and customer care is not reachable . With whom shall we resolve the problem. I will raise a complaint in consumer forum. Sir. I never ever advice anyone to go for reliance products . I m also disconnecting my connection and going for another dish. Actually i m finishing this because my dish validity over and i m also having 1000 rs currency...
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Address:389151
Website:www.reliancedigitaltv.com/home.html

There is no signal on my smart card no.[[protected]] since last 5 days (From 15.04.2018). I have tried calling several times on reliance big tv / reliription. But on 18.04.2018 services on my setup box not available
. Now, no channels are coming. Suddenly since then the big tv stopped working ance digital tv customer care no but it is not working. Even sent email and done online complain but no response. I am a big tv customer for...
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mks14
from Hyderabad, Telangana
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new booking id 12901039 not installation till date

Address:Varanasi, Uttar Pradesh, 221010
Website:Reliance Big TV digital connection

More then 45days gone and i am not getting any call for installation with my booking id 12901039 number although i have multiple time on your ivr number they are not updating and confirm me date and also not able to check my booking reference in ivr evry time said system not update... And now last 2 days ivr not connect... Pls update me asap

Thanks
Manoj...
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Srikanth Jetti
from Mumbai, Maharashtra
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money paid but nothing yet install

Address:Mumbai City, Maharashtra, 400095

I have booked my Reliance big TV connection on 15 March 2018, after that I just received this msg
"Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14515901 and No of Connections 1"
Till now no update and no call.
And there customer care number is not reachable.
Very frustrating it is....
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shoba pauline
from Bengaluru, Karnataka
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no reception for the past 7-8 days.

We are not getting any tv channels for the past one week or so. The message flashing on the screen says, error, contact toll free number. The toll free number is constantly engaged. I have paid a full years subscription, and would like that the issue not only be resolved but i must also get a refund for the lost days of reception. I even sent a complaint through the big tv website, but i have not heard back till date.

My sch...
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H
halli
from Bengaluru, Karnataka
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no channels since 15th april 2018

I have recharged freedom pack with Reliance big tv by paying 1499 for one year free channels on March 19th. Since then I was not getting Star, sun, zee network channels. Since 15th April 2018 no channels are coming..Tv just shows 404 error. When called their customer care no.[protected], they just keep saying it will be resolved withn 24 hours and all channels will be resolved within 48 hours but its almost a week. No clear communication...
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A
Ankit45951
from Ludhiana, Punjab
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service not provided properly

Address:176082

Hi, i have lot of problems with reliance big tv. From mar-2018 service not provided properly most of the channel are closed without any information and i am continuously call to customer care executive for resolution, but i am not getting any proper solution. They are giving the false information, but now are tv channel are closed, but they are not provided the any deadline to resume the services every time i am getting new date and time....
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puneet dhadwal
from Nalagarh, Himachal Pradesh
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complaint not resolved

Address:Kangra, Himachal Pradesh, 176215

I booked a new connection on 12 march 2018, rs 500 was paid to big tv but got a screen with all fields blank, transaction id is ecom[protected] reliancecomm,
Called customer care number many times, either the number is not getting connected and if connected, the customer care people give useless replies with promise to call me back, but i never received any call. Now its more than a month and i feel cheated by reliance big tv.br...
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C
Chandum21
from Sangli, Maharashtra
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connection not installed

Sir
I have booked reliance big tv connection on 02.03.2018 and paid rs499 i got sms that connection will be installed with in 30 to 45 days sofar no connection installed. Please cancell my booking and refund my booking amount of rs 499 as you have failed to give me connection within the stipulated time. My booking i'd is 12514046
Chandrakant mahajan...
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Tikesh Borkar
from Pune, Maharashtra
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I want my year subscribed packs money back

Ur all costumer care services are blocked and ur dth also stop working i put complaint against you in consumers court
Our set of box number is[protected] . We tired of waiting for your responce . We want our yearly subscription back or want new working connection.So please try to resolve it your maximum number of channels not available from last 4 month and now signal also lost completely....
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George Ambooken
from Kollam, Kerala
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big tv error 400 not resolved for 2 weeks

Address:Thrissur, Kerala, 680005

Dear sir/ madam,

My smart card no:[protected]
Name: george ambooken
Place: thrissur, kerala
Scheme: value
Subscription expiry : 18-nov-2018

We are not able to see any subscribed channels from the last 2 weeks and getting the regret message: "error 400". We tried to contact your toll free no several times but couldn't get through.
Kindly help us to resolve this issue at...
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NBramulu
from Chennai, Tamil Nadu
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channel

Address:506143
Website:www.reliancedigitaltv.com

I am your existing customer sub. Id[[protected]] had i had made the payment for my big tv connection which is located attelangana on the dated 19 april 2018 on your website

https://www.reliancedigitaltv.com payment of 300 got debited from my credit card but the connection of big tv is not working, the customer care reliance digital tv helpline[protected] is also not receiving the call, the outlet of digital of reliance they...
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