Reliance BigTV Complaints & Reviews

You are fraud and your services are truelu very bad so we want our money backat any how.
You are not displaying a channels in a proper way so we want to complaint against relaince big tv and also want to complaint against to reliance big tv customer cares.
We want our money back and we are really not intrested in your very disgusting type of services.

Our connection no.[protected]

With reference to the above said connection there was no signal since from one week. Showing error 400. Trying to contact toll free number tried 100times automated message saying busy with others.

Since from 2 months some off the paid channels deactivated. Your people saying technical problem.

Can be waited 48 hours otherwise we will fil

Hello team,
My smart card #[protected].
We are not receiving channels for almost 1 month. I have paid 1500 and was told that will get all channels for 1 year. It was working fine for 20 days and then problem started. First they removed all star channel's and later all channels. Now getting error 400. Called customer care many times, always keep on telling that will be fixed by 2 days. They are very rude and always with a harsh tone. Kindly fixed the issue. Since 3days customer care number is also not working... Keep on getting message that they are busy... First service... Pathetic...
Please refund the amount or. Fix the issue.

As per customer care instruction we are recharged 5 plan, but last 20 days on wards dth service not providing properly & stopped dth service 3 days back.

I was given complaint 10 days back as per that day customer care information its resole within 3 days but its not solved & 3 on wards its shown no signal

Customer care people not lifting phone

My id[protected]

I have recharge freedom 1499/- on 30/03/2018 and facing channel error 400 issue last 15days. I have called to customer care () and response will "some network issue is there, tomorrow it will resolved, then you can see all channels".

Can you please take the action to resolve the issue and provide the lass of last 15day amount or extend the offer.

If not able to fix the issue, kindly requesting to re-found the amount (Rs.1499).

Last 20 days onward some channel not coming properly, i was given complete to customer care, as per there information this issue facing all costumers, we will resole this issue with in 3 days

But issue not resoled & all channel are suddenly stopped, last 3 days on wards tv shown no signal

Yesterday & today i'm trying for customer care they are not lifting my phone

My card no[protected]

For about 1 week, Reliance Big TV is not providing service. Even the customer care toll free number is not working. Few good channels were already not available for few months. We have been Big TV customers for more than 3 years. We have recharged few days back too. This is fraudulent behaviour from your side. Never did we expect this. Necessary action should be taken.
Customer id:[protected]

Hi,

When we turn on the tv, the screen is blank and we get to see only the message that there is an error: the signals are weak and we will get the technical issue fixed at the earliest. Sorry for the inconvenience caused message displays. From past 2-3 days, we are not able to watch tv.

Here is the reliance smart card number:[protected]. We have recharged our tv just fews days back.

Can you get the issue fixed by today end of day?

I am ashutosh, i pre-booked the reliance big tv offer on 2nd of march (Booking id:[protected] and since then i have not received any intimation for the installation of the same. I called customer care and i was told that it should most probably be done by 15th of april, but now its already 18th april and no hint of any installation. Moreover, on 10th april i got another sms stating a different booking id and sms similar to what i received on 2nd march that i did originally. And this new msg again stated that the installation will be done within 30-45 days. I don't know what kind of game/fraud is being played with this offer. The new booking id on the sms i mentiond was given as 12515380. Very surprising.!!! Please somebody responsible care to answer about this.

-ashutosh[protected])

I have applied for connection on 1st march 2018 with the required pre booking amount of 499. As per their website and t&c, installation need to be done with in 30-45 days. Today is 18th april and it's been 49 days now but there is no sign for installation.
My id no. Is 12512453
I want my money back
And want to take action against the reliance big tv.

I have applied for connection on 1st march 2018 with the required pre booking amount of 499. As per their website and t&c, installation need to be done with in 30-45 days. Today is 18th april and it's been 49 days now but there is no sign for installation.

My receipt cum invoice number is dl[protected]. Please take strict action for wrong commitment done to the customers.

Refund of prebooking should be done on the same since they failed to install and also failed to respond to the customers...

Sir they are actually cheaters.They told me that after pre ordering you will get your Order in 30-45 day and you can cancel your reliance digital tv order.But now its been 36 days and i haven't got it my connection yet.when i called them again they said it will take 2-3 weeks more, So i asked them to cancel my order and they said we can't, we dont have any cancel policy.Thats not fare at all.i will register a cheating case against them. I have all the recording of call with customer care

I have done pre booking for reliance digital tv - big tv on 6th march 2018, they promised to give the connection in 30 to 45 days, but it's more than 45 days now, no connection done.
Contacted many times to customer care they don't speak properly, mails not replied, tweets also ignored.
As a customer i want my 500 rs returned back.
I appeal all to file complaint to consumer forum n forward this matter to media by all means.

Dear sir/mam,
My smart card number is[protected]. Account holder name is s. Raja.

For the past 7 to 8 months iam not getting sun network tamil channels and when contacted customer care i was told to wait one week. This one week one week statement is being repeated every week for past 4 months.

Past 1 week any error code 400 is being displayed and not even a single channel is coming. Again contacted customer care and same reply.

Iam completely fedup with this reply. I recharged my account with rs 2600 for 1 yr subsciption. But since iam not getting any channels i didn't want to continue with reliance big tv any more.

I need refund of my 2600rs. Please solve the issue asap.

I have applied for connection on 1st march 2018 with the required pre booking amount of 499. As per their website and t&c, installation need to be done with in 30-45 days. Today is 18th april and it's been 49 days now but there is no sign for installation.

My booking id is 12505646. Please take strict action for wrong commitment done to the customers.

Refund of prebooking should be done on the same since they failed to install and also failed to respond to the customers

I recharged of rs.2499 on[protected] for two years services and reliance bigtv stopped services around[protected], i felt cheated and will take legal actions in consumer court shortly. My smart card no, is[protected],

Too much pathetic and non co-operative answers from customer care no[protected] before[protected],

Now company stopped that service no. Suddenly,

Very shortly will file legal actions in consumer court if company will not refund rs.2499.

Nagesh m. R.
I had taken the subscription for one year amounting to rs 1499 on february 2nd 2018. However from mar 19th, 2018 onwards all channels stopped functioning and when i call the toll free numbers of reliance big tv i always get a message telling that it is busy which i know is deliberately done to avoid taking customer complaints. This is a clear case of cheating as most of the subscribed channels we have not received for the last 2 to 3 months and we have not received any channels at all (Error 400), as their license has expired or they have not paid for transponder charges. Request you to please take responsibility and refund the entire amount of 1499 + interest so that we move on to another reliable (Not reliance) service provider. My subscriber number is[protected].
My card no.[protected]

I booked rdtv connection on 6th of march 2018 and i received a confirmation booking id # 14507201 after paying 500 rs and was informed that installation will be done in 30-45 days.

Now when i try calling the customer care, it always says busy and finally reached them after 2 days of continiuos attempts. I asked them about the status and they are not sure when the installation will be done and asking for 2-3 for update. I cannot wait for months to get a connection.

I want to cancel my booking and want 500 refund. But cc there is no option to cancel.

Its not the matter of money. Rdtv is cheating and its a big scam to fill company loss. I want to complain in consumer forum. If someone can help me.

P. S: do not book rdtv... Waste of money and time. Cc sucks, no physical store.

I had taken the subscription for one year amounting to rs 1499 on april 14th, 2018. However from april 16th, 2018 onwards all channels stopped functioning and when i call the toll free numbers of reliance big tv i always get a message telling that it is busy which i know is deliberately done to avoid taking customer complaints. This is a clear case of cheating as most of the subscribed channels we have not received for the last 2 to 3 months and post april 16th we have not received any channels at all (Error 400), as their license has expired or they have not paid for transponder charges. Request you to please take responsibility and refund the entire amount of 1499 + interest so that we move on to another reliable (Not reliance) service provider. My subscriber number is[protected].

Dear,
Am using reliance big tv connection. Reliance offering all of customer one year free all channels pack in 1500 am recharged same day when i see this offer after that am seeing all channels but after few day later all channels start with star e. G (Star plus, star sports, star gold) was close by back end am regular called in customer care but every time he was told me channel will come within 24 hr but not come within deadline after that am calling again and same answer repeat by customer care, but now the big tv big fraud with me and all customer still they closed all channels and signal lost error msg showing on tv screen am again called to customer care he
Was told me we are complete all activity and its a final step to restart the server it must take only 24 hr after that you will viewing all channels but today 5 days gone but not any concern resolve and not any channel work am totally waste my money when i ask him for refund my money they clearly reject and told me money not refund and am told him i will file a case in consumer court then the call center executive clearly offer me as you wish so dear sir/mam now what can i do i have not any way and at the last am raising a complaint against company