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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 84

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B
Bimon
from Vayalar, Kerala
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not providing service

Website:www.reliancedigitaltv.com

Reliance big tv announced 5 years free service at a payment of rs2000 on january 2018. Being a customer for more than 2 years i have activated the above mentioned plan. I got their service for three months but from 10 march 2018 onwards i'm not getting any service. Their customer grievance redressal forums are not working and seems to be shut down. Their customer care number is[protected], is inactive. They have taken my money by giving...
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R
RRAMESH6
from Tirunelveli, Tamil Nadu
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delaying delivery

Address:Coimbatore, Tamil Nadu, 641027

I have prebooked reliance dth on 1st of mar. They promised to deliver and install dth within 30 to 45days. But as of today 46th day i didn't get the dth ontime based on their commitment

I have called customer care multiple times but there is lack of response from customer care and not sure when will i get the service. They are simply replying that wait for some more days

Pls take necessary actions on it
br...
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M
Madhushree Ghiye
from Baramati, Maharashtra
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worse dth services

Address:Nagpur, Maharashtra

I am using reliance big t. V. Services since 2009. The services were satisfactory but from few months it's not working well. Initially, few channels failed and now the whole t. V. Channels failed. Three months ago, i was receiving calls from them, saying that they are giving discount for two year subscription. And now, when i have paid rs.2499, t. V. Is not working. Even, the toll free numbers are out of consideration. It seems that the services...
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Address:Jhansi, Uttar Pradesh, 284001
Website:www.reliancedigitaltv.com

Big tv ac no[protected].

Say no to reliance big tv it is a fraud company with worst services.

Reliance connection is giving an error and asking us to contact toll free number [protected] which is unavailable. Previously we faced similar challlenge and they renewed our connection on 23rd feb 2018 with 1500 after that no. Of agreed channels gradually decreased and now finally services are over.

I...
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R
rajesh6186
from Sivakasi, Tamil Nadu
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big tv all channels not coming

Address:Chennai, Tamil Nadu

Big tv smart no[protected]
All channels are not coming and also customer care are not connecting
Pls see the issue, if it is permanently closed then returned all paid money
Because I am suffering last 2/3 month for my tv and I am not able to see the all channels . Whether how can I talk to your representative or giving any other solutions. see the issue and resolve the complain...
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R
RavikantM
from Hisar, Haryana
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reliance big tv pre-booking

Address:Mohali, Punjab, 140603

I booked reliance big tv pre-booking offer on 6th march but i did not receive any confirmation from reliance. I again booked on 16th march, then i got confirmation from reliance big tv. I checked that both times an amount of rs. 499 was deducted from my account. I contacted to my bank icici. Bank confirmed that payment is transferred to reliance big tv account. I have contacted many times to reliance big tv and dropped mail also. Reliance...
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S
shabbir vohra
from Ahmedabad, Gujarat
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no signal since 2 days

Address:Dahod, Gujarat, 389151

There is no tv signal reception since 2 days, we have recharged the account couple of days ago.

The message on screen shows there is no signal due to weather conditions but the weather is very clear and it is summer days so no rain etc.

Customer care number is not responding the calls.

We have checked the connection wires etc from any problems of damage but everything seems fine.

The...
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A
Ast Dush
from Vellore, Tamil Nadu
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big tv connection

Address:400080

I hv pre-booked big tv connection video booking id no. 12526269 on march 3rd they said i will receive connection within 30 to 45 days then i haven't any communication from you so far, and when i called customer care they don't provide any information rather they asked me to wait for 20 days more.. Am i being cheated, i wanna go for another dth provider i think...
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S
samba.ssr
from Bengaluru, Karnataka
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error 400 signal lost - no channel working

Hi
I am not getting all the channels as per my pack, and i have called so many times to customer care, they told its a network issue and it will resolve by week, but almost two months over, it is not resolved. I have enough balance in my account. Customer care is repeating the same message from last one month.

My smart card number[protected]

Thanks
Samba....
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S
Satpalsingh7
from Chandigarh, Chandigarh
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regarding reliance big tv booking on time but no new connection on time

Address:Gautam Buddh Nagar, Uttar Pradesh, 140603
Website:Reliance big TV

I booked a new connection on reliancebigtv.com website on 1st march with booking id 12512447. It was for 499rs as booking amount with maximum waiting period of 30 to 45 days. Now it's been 45 days, and i'm still waiting for my new connection. I called the customer care they are telling me to wait for 2 to 3 weeks more. And still you guys are flashing the 45 days waiting period proudly. This is how you do business and run big companies. If...
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R
Rahul Chhajed
from Mumbai, Maharashtra
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problems in broadcasting of many channels

Address:411009

Hello
I am rahul chhajed
My customer is is[protected]
I am facing alot of problems in this reliance big tv since last 4-5 months. Inspiye of various complaints, they are unable to solve the issue. Almost 50% of the channels are not working and they are making us pay for it.. Resolve the issue or repay the amount. Or give us another connection as soon as possible...
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Address:560045
Website:www.reliancedigitaltv.com/home.html

Tis is about unethical and cheat reliance big tv.

I had a 1yeat subscription of south bronze pack with colors gujarat and kids add on pack. Since last 8 months they had blocked sony, mtv, vtv, kids channels l, aaj tak and many more for 4-5 months, they started it after 4-5 months but not all like colors gujarati is non-functional since 8 months, 15 days ago they stopped all star and zee channels which r still not working. br...
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V
vamshikumar kandula
from Manuguru, Telangana
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no update on installation

Address:Hyderabad, Andhra Pradesh, 500079

Sir, i am vamshi. Kandula. I pre booked reliance big tv new connection with rs. 499 on 7th of march also got the confirmation message with booking id. My id is 14512060. As per their policy provided on web site it is mentioned that the connection will be provided between 30 to 45 days. But today is 15th of april, day's are almost over but installation is not provided till now. So please help me to get the connection or refund.
Thanks,...
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S
sumeghasuresh
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pre booking id # 14513287

Sir, i am suma suresh. I pre booked reliance big tv new connection with rs. 499 on 8th of march also got the confirmation message with booking id. My id is 14513287. As per their policy provided on web site it is mentioned that the connection will be provided between 30 to 45 days. But today is 15th of april, day's are almost over but installation is not provided till now. So please help me to get the connection or refund.
Thanks,...
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P
Pratik walanj
from Mumbai, Maharashtra
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channels are not available from last 1 month

Address:Thane, Maharashtra, 400604

This is pratik walanj from thane. I am using reliance big tv from last 7-8 years.in feb 2018, i have recharged with 2499/ 2 year of dhamaka offer. But after 1 month, more than 60+ channels (Star & zee channels) stopped telecasting. Whenever i called on phone they say next 24 hrs, next 48 hrs etc. Customer care people are so hopeless, arrogant also.

From last 4-5 days i am unble to see my remaining channels as well. This is...
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T
Trushal P
from Bengaluru, Karnataka
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channels not available - big tv

Address:560064

This is trushal here from karanataka, i have reached reliance bigtv support couple of time and no actions taken about your services.

This is been more than a month that i am facing lot of issues with your subscription that had all free channels for an year.
Pfa, of your stupid alerts that are useless to me and my payment w. R. T subscription.

Now, i don't see any star, sun network channels mainly and so...
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None of the channels are coming. All shows error 400. Unable to get through to customer care (Toll free[protected] as well since morning; getting "customer is busy" response.

For last few weeks, different error messages kept on appearing as they were not showing star, zee channels. Only 20% of the channels were coming. Some messages said due to technical reasons, unable to resume service, some said, will resume in next...
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S
Sujay @26
from Bengaluru, Karnataka
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problems with your reliance big tv dth services

Address:Tumkur, Karnataka, 572137

This is sujay here from karanataka, i have reached reliance bigtv support couple of time and no actions taken about your services.

This is been more than a month that i am facing lot of issues with your subscription that had all free channels for an year.
Pfa, of your stupid alerts that are useless to me and my payment w. R. T subscription.

Now, i don't see any star, sun network channels mainly and so...
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T
TruptiRanjan Samal
from Mudigere, Karnataka
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tv screen is showing error 400

Address:Bangalore, Karnataka, 560016

My complaint against reliance big tv. I have reliance big tv past 7 year's smart card no.[[protected]]. My tv connection was lost yesterday evening and when i try to contact with customer care there is no response and if some body picking the call they repeted same massage we will look in this issue and still i am facing this issue i got the error code 400 singnal loss. And that customer service is very poor of this service provider...br...
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U
Umesha V
from Delhi, Delhi
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reliance big tv subscription and technical issue

Address:560034
Website:reliancedigitaltv.com

Hi,
This is further update, on the initial complaint. Right now non of the channels are playing, I have subscribed for 1 year and it's just been 5 months and non of the channels are playing. On calling the customer care several times they are giving a standard reply "This will set itself right in two days" and they are advising us not call them back. They are giving a complaint number for the issue so no way to follow up. On asking...
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