Reliance BigTV Complaints & Reviews

I have booked new connection on 1st march. But i have not received any update on the installation part
It has been more than 1 month
I have not neither received any reply of my mail to customer care.
Both customer care no are not responding.
It is ridiculous to keep trying the customer care and get no response
As per website the customer care is availed from 6 am till 11 pm. Not a single call has been...

I have pre booked for Reliance BigTV, after paying the pre book amount(499), they haven't provided any confirmation of 'order received'. And even after contacting to customer service who said that confirmation order number will be get delivered in 24 hours. again contacting after 24 hours, to the customer care they said that if the amount have been deducted and if it has not been refunded into your account, you would consider that your order...

I have booked the dth on 1st march its been 34 days i have no clue if they are going to provide me the setup box or it was a fraud.
Neither they are providing any information about the setup box or channels they are going to offer.
In 34 days they have not provided installation to a single customer so it looks like we are being cheated please help us raising our voice we get blocked on twitter and facebook if we comment and...

Hi,

I have done the recharge of rs 1860 on account number[protected]Current account balance on march 26, 2018 was rs 639.15) on march 26, 2018 via paytm (Order number -[protected] and nb transaction no. [protected]) attached paytm invoice and called multiple times (On 26, march 2018, 27 march, 2018, 28 march 2018) to customer care to activate rs 2499 pack on my account, but still it is not activated and the current balance...

Star and zee channels are not being telecast as earlier was told that by 2nd of april, all channels will be online but false commitments continues. I made a recharge of rs.2499 under scheme o[censored]nlimited dhamaka offer for 2 years. So i request you to kindly activate my all star and zee channels under this scheme or else refund my rs2499 amount.
Thanking you

Beer singh
Smart card no.[protected]
Mob. No.-[protected]...

Not providing services after annual subscription as promised. First they provided offer for annual subscription once we recharge then after few days reliance cut the services and channel. Once we contact them they are not providing any confirmation and solution.in the name of technical issue they cut off most of the channels. Not sure what can be done here as we have already subscribe for annual pack and its just a first month....

I have recharged my reliance big tv for 2 years plan for all channels, but since last 30 days most of the channels are blocked. Each time i call to the customer care a new date has been given, started with 48 hours to 2-april-2018 and now saying it will be resolved on 10-april-2018. It happened in past as well during sept-dec-2017 when most of the channels get blocked.
It feels 'reliance big tv' is cheating the customer and making...

I have recharged this connection[protected] for 2 years in last year and when i paid there was Star and Sun network channels.For last 6 months i am not getting Sun network and for last one month i am not getting start network channels.I have being following up with the customer care at[protected] for last one month for the same issue and every time they are telling it is a technical issue and will be resolved in 48 or 72 hours and the...

Hi

I am so much disappointed that i lodging this complaint.
Your service is just ridiculous, i have been calling you guys since 3 months
It is going above my nerves now.
I want some one to give me a call right away.
I have wasted lot of money for the useless service.
I want my money back so that i disconnect your so called service and get a new dth connection

Thanks...

I have recharged my card no[protected] with rs.1500 pack in feb.18, after repeated complaint till 30march my complaint is unresolved., why co. Is harrassing it's customers who are with co.in tough time. I am already dressed due to this. My recharged val is reducing without getting the facility. I have made several calls on customer care they always said updation is going on. I asked them to connect me to their seniors, bimut no senior was...

My reliance big tv smart card no.[protected] i shifted form my address type - c 79/9 barc/colony tarapur.401504 to house no.2 new akkarptti, po - akkarptti tal-dist-palghar 401501
Boisar tarapur road
I have called customer care for the complaint they told to do recharge of ₹200 after that they are not responding.
Please send one technician for set up of d2h dish at my residence.
Do earlier as possible.
br...

Service too bad we are paying money and they are providing very bad service only few channels we can watch because so many channels showing this channels is temporarily unavailable due to technical error. It's all being from last 5 months. And they have a customer care no:-[protected]. When i try to connect this no, its never connect. One it connected and i was hold for 45 mins, no response from customer care. If i pay for 270 channels why...

Since 5 days we are not getting star and zee channels. There is no customer care number as well to file a complaint. Customer care no. which was there earlier is not working, not able to contact also via any other channel.

No idea what to do? shall we continue with reliance big tv or not ?

please help me

This is not acceptable for how many days are we supposed to wait. Also, what happens to the...

What the hell is going on reliance dish tv.one month before colors has gone and came after 15 days. After gemini gone and replaced after 10 days some stupid channels. Now etv and again colors gone. Not even communication is happening with customer care centers. Is this happening in such a reputed dish tv's.

Reliance must have that much sense that it should connect to the customer care.
Really regretting to choose this...

Can you please tell me why my service is of previous 4day. Nothing of the channel is not work. Bt you have cut my money day by day without any work. I have to call yo your customer but they do not give proper information why is my service is off. I want immediately back to my service and money which you have to cut for previous day without any work. And the most problem when i call to customer care number they received the call but don't...

I have subscribed for Rs. 1499 for one year but not getting most of the channels properly-the regional Bengali channels as well as zee and star channels. I have been calling customer care since last few weeks but no one responds properly. Whenever I call, their only response is that they will solve it within 48 hours but no action is taken within the said period. Neither they are refunding the money.Please take immediate action regarding...

Smart card (Subscriber) no.[protected]
They tempted us with dhamaka offer for rs 1499 for 1 year (Freedom pack). I accepted and paid 1499 on 15.2.18. I could view all the channels.
But after a month from 16.3.18 they stopped 58 channels with message on tv screen "dear customer, channel temporarily unavailable due to technical reasons. Service shall resume shortly." whenever i called on phone ([protected]) they would say next...

From last 10 days maximum channels are not coming. When i call to customer care they said that there is technical issue and the channels will come within next 2 days. Every time when ever i call to them they saying the problem will resolve with in next 2 days. But this issue is still there. Kindly refund all the amount to customer who are facing this issue. This is the worst service provider in this world. Is there any steps taken by consumer...

This is the worst service provider i had ever seen with irresponsible customer support staff.
80 % of channels are not working.
When we call customer care they always ask to wait for 48 hr.
And i remember the name sajid to whom i talked, extremely bad executive not able to answer anything and when i ask to transfer the call he refused by saying that due to technical issue he can't transfer the call to the manager and...

My name is jitin nambiar. My reliance big tv customer id is[protected] and registered mobile number is [protected].

This is with reference to the complaints i have since last few months. I am not getting most of the channels. I have subscribed for malayalam pack for 1 year which will end in june. I am not getting most of the malayalam channels since last few months and now all the star channels. I have been calling customer...