Reliance BigTV Complaints & Reviews

Sir i am a migrated from reliance bog tv to tatasky on 20/11/2017.
When i migrating there is 2350 rs invmy account.
After migrating they yrancefered only 1000 rupees to tata sky. They now also deducting money from my account & not trancefering the balance to my account.
So hear by i complaining to you.
Please take nrssesary sctipns.
My big yv no[protected]
Phone [protected]
Suresh c
Chaithra nivas yethadka
671551
Kasaragod
Kerala

Sir,
On 24.09.2017, i recharged my reliance dth account[protected] for rs.3400. On 05.11.2017, i migrated to tata sky dth [protected] with the notification of reliance dth as it was shutting down on 18.11.2017. But so far my account balance from reliance dth is not transferred to tata sky account. Kindly do the needful to transfer my balance early.

On 19 nov 2017, i recharged for rs.500/- to avail 50% cash back advertised by you. On the same day, i received d the following msg on my mobile.

"dear reliance digital tv customer, your account has been credited with rs.515 with cash back of rs.15 for timely recharge on 19-nov-2017".

Pls explain why you have credited cashback of rs.15/- instead of rs, 250/-?

Due to very poor customer services (No response to my repeated calls to your help desk), on 24nov2017, i shifted over to tatasky.

Please ensure my credit with you is passed on to tatasky id:[protected] and advise me via my mobile [protected] or email: [protected]@gmail.com.in this regard, pls refer to my complaint lodged with you earlier.

Thanking you, f roberts.

With the smart card no.[protected], the payment are maid in advance for 06 months but since last 02 months there is no channel of communication with big tv and the few main channels have been deactivated and the rate of monthly charge is the same as before, the message is being displayed on tv screen that 50% discount will be given, but what about those who had already paid the subscription in advance, neither the main channels are being displayed or nor the money is refunded back, at least come forward and face, why are you running away and hiding your face.

Sir, i am currently using reliance big tv at home.. They have been showing message as the licence has been renewed so i charged for rupees 3000 as annual fee in november they also showed that 50% discount is applied for recharges before november 30, after that i have been calling the customer care but the customer care is not responding customer care closed. I have also mailed on the email address but till today the amount is not recharge to my account nor did i receive any call from them. Kindly look into the matter if possible refund recharge amount..
Prashant shanbhag
Belgaum
Consumer no.[protected]
Mob no. [protected]

Migrated to tatasky on 01-11-17 on notification from reliance dth to switch/migrate to other service providers as their dth license was about to expire. Approximate amount of rs.2000/- with reliance dth - recharge amount - hasnt yet been credited to tatasky a/c even after 5 weeks. No response from reliance.
Subscriber id with reliance is "[protected]"and id at tatasky is "[protected]".

Hi

I am lijo joseph having account in reliance big tv bearing card no :[protected] unfortunately i came to know that it has been merged with tata sky. Today my dish got disconnection suddenly i thought my balance is over with out second thought i have done a recharge of rs 200 and it got debited from my account and credited to reliance account. This completely illegal taking money from innocent people. I request you to returned back my money.

I request you to do needful and returned back my money.

Regards,
Lijo joseph,
Kerala, idukki
[protected]

I am a subscriber of reliance bigtv for the past few years reliance digital tv account no[protected]. I used to pay online for one year bronj hindi pack in advance. This year, my payment date was due on 15 july 2018. I transferred rs.3248/- using internet banking. I got the receipt for the same. But in the tv, they announced that reliance big tv is closing down and we can contact tata sky and our money will be transferred to them. I contacted tata sky and they came and changed the stb and took my reliance stb and the remote. I was told not to pay any money to activate the service. But i was asked to pay rs.200 to activate the same and i paid. I requested tatasky to get the amount of rs.3248 from reliance big tv. But no mony was transferred to my tata sky account (Id no [protected]). I am not able to contact reliance big tv. I tried a few times. Nobody is answering the call.
From last one month iam trying to contact over customer care but always busy. Iam getting messae "channel temporarily unavailable due to technical reasons"

Dear sir,

This is inform you to that is i having account no.[protected], we are using since last 5+ years ur big tv. Last few months we are not watching etv, gemini tv and few hindi channel like sony group.

Every day ur showing on screen, activate soonly. But till date not active..

So kindly see this matter.

Regards
Gopal yadav jakkala
Hyderabad

HI

I am B.Rajesh having account in reliance big tv bearing card No :[protected] unfortunately i came to know that it has been merged with tata sky . today my dish got disconnection suddenly i thought my balance is over with out second thought i have done a recharge of rs 500 and it got debited from my icici Bank account and credited to reliance account . this completely illegal taking money from innocent people . i request you to returned back my money .

i have attached the receipt and invoice for your reference . i request you to do needful and returned back my money.

with regards
B.Rajesh
[protected]

Respected sir,
i recharged my reliance big tv with 300rs
On date nov- 30 -2017.
But still channels are not displaying. all channels are not displaying and customer care support is also not responding, i called several times always says busy but no one responding and
.please solve this problem .my reliance digital big tv no is[protected].
thanking u sir

Dear sir,
I am rakesh from ahmedabad, gujarat. We are facing problem since past 2 month. We are unable to watch few channels. It showing this channel in maintenance. I have already went to near by stores but they are not helping me also went to the shop from where i purchased it they are saying that company is not providing
Services we are unable to help than i called toll free number but i m not connecting to it even with registered number and also from other numbers kindly please help me as soon as possible.

Hi sir/madam,
I have paid yearly subscription for south pack and also this my second compliant, no sun network channels and recharge for offer provide 150 above 50 percent off yet to be credited.. Lots of confusion and no support to fix issues. Paid money for south pack and mainly looking for south pack but no proper channels for money paid either refund money back or restore service and provide waive off if issue can't be fixed!!!

I am a subscriber of reliance bigtv for the past few years. I used to pay online for one year south silver pack in advance. This year, my payment date was due on oct.21, 2017. I transferred rs.2000/- using internet banking. I got the receipt for the same via email. But in the tv, they announced that reliance big tv is closing down and we can contact tata sky and our money will be transferred to them. I contacted tata sky and they came and changed the stb and took my reliance stb and the remote. I was told not to pay any money to activate the service. But i was asked to pay rs.230 to activate the same and i paid. I requested tatasky to get the amount of rs.2000 from reliance big tv. But only rs.1000 only was transferred to my tata sky id. I am not able to contact reliance big tv. I tried a few times. Nobody is answering the call.

Team, my dad done recharge on 26 nov (Sunday) by mistake,

Dear team

We are having big tv since 7 year, its performing well and good, due some personal reason we have cancelled big tv, yesterday my dad recharged for 700 rs in big tv by mistake through net banking.

Now amount was debited, please transfer the payment where you have amount was received, it will be very humble i can get money.

Request you to reversal amount of 700 rs.

Big tv id:[protected]

T v was working till 23rd November 2017. As suggested by you I made a missed call to Tata sky. They didnt call me. Some days before I got a message from your company to pay Rs.208 to renew the plan. So through a service centre I try to recharge. But they said that now reliance has not engaged with this connection.The last payment I made on 05/07/2017 for Rs.600/-My place is kazhakuttom in Tvm Dist.Please give suggestion as early as possible

I sanjit jodhavat dealer at bandra west selling big tv recharge.
At present i am having rs 16025 in my account reliance mobile no [protected]
Request you to get this refunded as there is no sale.

Pls do the needful.

My bank account no [protected]
Jodhavat watch & mobile
Ifsc code abhy0065025
Bank abhyudaya bank
Branch bandra west.

Regards
Sanjit
[protected]
Email id [protected]@yahoo.in

I really don't know what the hell is happening with reliance digital tv. We have subscribed for south indian packs kannada and telugu. From past 2- 3 months, many channels are discontinued and replaced by some useless channels. For example, udaya, udaya music are completely not available and colors kannada, colors super are said to be resumed soon from past 3 months. No prior intimation nothing. Neither there is a proper communication means. Seriously, do they (Reliance digital tv) even value their customers? They will charge us thousands together. Even after paying so much, the service provided is the worst.

From last one month iam trying to contact over customer care but always busy.
My complaint is all the channals for which iam paying not able to view the servie. Please rectfy the technical reasons immediately. If it is not possible please let me know, i will switch over other service providers.

Iam getting messae "channel temporarily unavailable due to technical reasons"

Regards,
K. Chandrakant
[protected]

Reliance is going to cheat the customers. After merge with tatasky. Y again send messages to their customers like, dear customers don't move to any other dth. Our services will be continued soon. I[censored] give this message means. Atleast give response for queries. Even your help line number is not working. How can v believe, i[censored] not continue ur services means, give clarity about it. So please respond atleast
For this message. My request is update your intentions about this issue, in ur website's it will b some helpful.🙏🙏