[Resolved] Reliance Bigtv — Complaint no[protected] dated 13 april 2017 | |||||
Sir, i lodge complaint no[protected] for my setup box adapter was not working since 12 april 2017. Customer care executive are misguided me everyday and they simply harassing me. I have intract with executives more than 20 times in last five days and every day they promised me rectify the problem but till now things are not resolved. Today even there executive mr amardeep singh intensiously not hearing my voice and forcefully disconnected the call. With due respect i request you to return my money that was debited towards adapter replacement dated 23 march 2017 and the amount which was not used but deducted everyday. As the service are very poor and the misbehaving attitude due to which i am stage of shock and peace of mind is totally disturb. Sir, i have all call records with voice recorder what i have interacted with the executive. If something happens due to this, bigiving executives are responsible for the same. Regards Hemraj singh Bigtv account no[protected] Phil [protected] Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Reliance BigTV customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 Reliance BigTV Customer Care's response Dear Customer, We regret for the inconvenience caused to you. As checked in our recorrds we understand that your issue has been resolved. If the issue is still persist kindly write to us so we will arrange the technician visit for the same. Regards, Customer Care Reliance Digital TV | |||||
 3 Comments | |||||
Comments
Dear Hemraj,
We apologize for the inconvenience faced. Our technical team is looking into the matter and would try to resolve the issue at the earliest. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.
Regards,
Reliance Communications
We apologize for the inconvenience faced. Our technical team is looking into the matter and would try to resolve the issue at the earliest. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.
Regards,
Reliance Communications
Dear Hemraj,
Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.
Regards,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.
Regards,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications