Reliance Bigtv — dth connection not installed after 45 days

susanta.sp2010

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560037

Team,

I would like to inform you that i booked reliance big tv under pre booking scheme of rs. 499/- on 06-march, 2018 and still now there is no update on this.
My booking id 12512808.
It looks like the company has just made a fraud under the name of pre booking.
It has been more around 2 months and there is response from the company for the same...

Whenever contacted to customer care those people only have excuse that there is an internal issue and it will delivered within 10-15 days. If you will call after 10/15 days again they have the same reason. Even they are not providing any communication about their internal issue.

Reliance company just making a fake announcement and stealing the faith, hope, believe and money from the people and making themselves richer and richer.

"raise your voice against corruption."

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Reliance BigTV customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by susanta.sp2010 Hi,
First of all I have not notified by anybody regarding the above complain. After some days I got a message that the connection will be provided on June-15-2018.

After registered a complain got a SMS that the connection will be provided on Jun-15-2018. After June-15-2018 I had called the customer care. Again they are not confirmed when the connection will be provided. Again they are telling the same thing that it will be provided by Jun-30-2018 and there is no assurance on this. Also they are disconnect the cal in the middle without clarifying the query.

I think company makes a fool to the people and collecting the money from the public and investing some where to get the profit of that amount. And there is certain for the connection.

People should take action against such type of fraud announcement.

Jul 02, 2018

Updated by susanta.sp2010 Hi,
I have not received any information regarding the installation. In the last SMS it was mentioned that the installation will be provided by June-15-2018. When I called to the customer care they said it will be provided by June-30-2018. Again no information no message. Also I wrote a mail to the help desk and to the installation team. But no response from anyone. Again today on July-02-2018 called to the customer help desk. again the same dialog it will be provided by July-30-2018.

Now I am fed up the Reliance cheating. I do not want the connection. Please refund the amount or let me know the procedure for return.

I had pre-booked because the company announced to provide the connection within 30 days of time. Since it is already four months but no updates. If you are not able to provide the service then shouldn't announce such type of fake message.

Please return my booking amount as soon as possible. I don't want the connection.

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Comments

Lajpat Rai Gangwar

from Haldwani, Uttarakhand

No received new Big TV connection 50 days 17503310

monish143

from Bengaluru, Karnataka

I had booked digital TV connection on 2nd March 2018 by paying 499₹ and they had promised me installation within 45 days and there is no response till now. I have tried Calling the customer care and those numbers are not working now. They are playing with the customers. Everyone who has paid for this offer is still suffering

Shiddalingayya

from Bengaluru, Karnataka

When ever I require any support I dint connect to your call center and pathetic service by your operator continue I trying to connect with your company your operator receive and disconnected the call pathetic service please call on below number on urgent basis pH [protected]