Reliance Bigtv — no transparency

Reliance Bigtv — no transparency

K K_J from Churachandpur, Manipur

I have pre-booked 4 reliance big tv offer for Rs. 1996 (rs. 499 each) which gives and offer of free 1 year of 500 channels. I have made the payment successfully. Yet there is not any confirmation regarding the payments. I got neither SMS nor email. I waited for few days thinking it will be confirmed. But nothing came, so i call their helpline but this helpline made me more suspicious as their line is very inefficient. When i call the helpline [protected] it keeps repeating "PRESS 1 FOR ENGLISH HINDI KI LIYE DO DABAIYE" endless repetitions. You have to call again and again to connect it to customer care. When you get connected to customer care it make me more suspicious as their voice are hardly audible and keep cutting in the middle of the call. No matter how many times you call them it remain the same. How can i say this Genuine with all these situations? Was this information helpful? No (0) Yes (0)
Reliance BigTV customer support has been notified about the posted complaint. Mar 19, 2018 Updated by K_J Dear sir, I have no got any update or call from the Reliance digital Tv. I have tried to call them but none of their toll free numbers are working and they have not provided any other number. I am beginning to worry with no response from their side. My payment of Rs. 1996 is going to be in vain. Are these complaints actually making any effects? Thank you
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Comments

MANOHAR ECE

from Manuguru, Telangana

Sir, I am Manohar from Andhra Pradesh. I made pre-booking on 1.3.18 but till today no confirmation message or mail is received so kindly look at my issue. Mobile no: [protected]
Mail id: [protected]@gmail.com
Transaction Id:070162.

Uttam For U

from Gumia, Jharkhand

Hi,
Booking Set BOX and 499 amount already paid but till date no any call for Set box installation

Name:- Uttam kumar
Mail ID:- [protected]@gmail.com

Customer care campanile already reside...

Plz revert in my mail id plz

jeet03

from Rajahmundry, Andhra Pradesh

I booked your setupbox as per new 1 year offer
After payment by Debit card of Rs 499 haven't received any confirmation message or email.
Tried calling your customer service but unable to reach as customer care:

Please Kindly look into matter Asap