Reliance Bigtv — pre booking issue

On march 2nd i booked reliance digital tv new connection. My id number is 12518421. But yesterday i got a message from rdtv your connection is missed. So log in reliance digital and book your new connection. It is limited period offer. Is it true or not.? What about my money? Please respond as soon as possible. Customer care numbers are not working. No reply to my mail also. It is very bad.
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Reliance BigTV customer support has been notified about the posted complaint.
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Issue of recharge not come, Rs 630, but my email recharge successful, help with us, your call not support
Repeated complaints regarding the same (SUN TV, K tv not coming) via my registered mobile to reliance big TV has not been sorted out. I get the same answer for the past three months "technical issues". One year subscription has been paid for 2017/18. I have no choice except to resort to legal advice
Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

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