[Resolved] Reliance Bigtv — reliance big tv not installed

Ghanshyam Raiger

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 11/3/18 my booking id is a12916517 as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12916517 and no of connections 1)
Connection will be done 30 to 45 days. Today is the 46th day. While contacting the toll free number only busy tone is heared. Rs 499 is paid already. Please install set top box immediately as per your commitment.

Ghanshyam raiger b 106 shyam mitra mandal nagar opposite road no 5 v k ia. Jaipur 302039

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Apr 26, 2018

Complaint marked as Resolved

No any information provide by company regarding installation of set top box after sending the complaint only prebooked messages recieved on 11th Mar 2018 at the time of booking as per under "" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days. Your Booking ID is A12916517 and No of Connections 1"" please help me for resolving the issue

Reliance BigTV customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by Ghanshyam Raiger No any information about resolve the issue

Apr 26, 2018

Updated by Ghanshyam Raiger Complaint not resolve till date

Apr 27, 2018

Updated by Ghanshyam Raiger No any information received from company about my complaint of prebooked rbigtv set top box installation

May 01, 2018

Updated by Ghanshyam Raiger action not done by company about my complaint regarding prebooked rbigtv instalation of set top box till date. My booking ID is A12916517 dated 11 मार्च 2018.

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Comments

Ghanshyam Raiger

from Jaipur, Rajasthan

No any response received from reliance bigtv on installation of prebooked rbigtv in this matter. Please resolve the issue urgently. Ghanshyam Raiger

Vikash.csist

from Hyderabad, Telangana

Very bad, I did prebooking on 1st march in starting of prebooking. it is not yet installed. Please call us and get this installed please. Mobile [protected]

Ramtella

from Bengaluru, Karnataka

I've booked for a new dth connection with Reliance Big Tv on the 8th of March 2018 but haven't yet received the connection till date. Earlier when I called up the customer care no a few times, I was told there is a slight delay in the services & it will be installed very shortly. But now I haven't received the connection till date & the customer care number is not working at all.

Reliance Customer

from Gurgaon, Haryana

Connection was booked on 16th April, 2018 (Booking ID is[protected] and it was confirmed that the installation will be done with in 45 days.

Then a message was received saying
"Dear Customer, we appreciate your patience and would like to inform you that installation of your new BIG TV connection will commence from 15th june 2018. For any further queries please write at [protected]@rbtv.in".

And now it's 1st July, 2018. Still no action has been taken. Customer care does not have any information regarding this. Nobody is responding on mentioned email id.

Can u confirm if it will be installed, or not.
If not then what is the procedure for refund.

For those who are planning to take this plan please don't go for it, "It seems spam".