[Resolved]  Reliance Commnucation — Cheated by Reliance Store

Dear Sir,
I purchase the reliance data card which number is [protected] on 27th Oct 2013. it's activated on 28th Oct

2013 but due to 3G network not available in my resident and office, I call to customer care and they told

me for Seven days. same day on 28th Oct 2013, I return the data card to reliance store to close the

connection and purchase new HSD data card.
The Reliance Store person told me that my connection [protected] is terminated, no bill will generate because

no 3G network in your area.
When first bill i receive I went to Reliance Store and talked to reliance person whose name is RUPESH and he

again told me that your bill will wave off and your connection is already close.
but still I receive the bill, I again request to reliance store person about that bill, the Rupesh who sold

me the data card he left the Job. the other reliance person told me that go to police station and do the

FIR. why I do the FIR to police station if my data is not lost, i return the data card to reliance store on

next day of activation because I didn't get network in my office (Kamothe, Navi mumbai) and my home

(Kharghar, Navi mumbai).
Please help. the customer care person told me that pay the all outstanding than he will close the

connection.
1. if network is not available and i return the data card next day of activation to close the connection,

and reliance store person not close the connection why should I pay the bill.
2. I have several time request to reliance store that i receive the bill and I request him to stop it, he

told me that my data connection is already close bull customer care person told me that it's not close till

clear the outstanding of bill.

please do the needfull.

the store address is:
Reliance Mobile Store
Shop No 35/36, Crystal Plaza Building, Sector 7, Hiranandani Complex, Kharghar, Navi Mumbai - 410210

Customer care service request ID:[protected] /[protected] /[protected]request to close the connection)

Bhupendra Kumar Singh
[protected]