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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025
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N
Naukrisolutions Rajan
from Kanpur, Uttar Pradesh
Oct 14, 2017
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Address: Lucknow, Uttar Pradesh, 226016

My landline in lucknow not working from 20 days complaint done with service dept t no solution provided yet this is about 10 year old connection concerned technician is third party contract so helpless phone is fixed in shara shopping centre fzbd rd near lekhraj police chauki lucknow no costomer care support no reply or action taken till date not clear what to be done
Reliance Communications customer support has been notified about the posted complaint.
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    A
    Altaf pathan
    from Surat, Gujarat
    Oct 14, 2017
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    Address: 382210

    Sir my personal mobile no[protected]/- off since 2 months.. I don't have second reliance number to contact in customer care.. Please on my number as soon as possible i just need this number arjunt... 8 years old this my number.. I will not accept if you doing any fraud with me... I need arjunt replay on [protected], [protected]@gmail.com i am already mailed you on [protected]@relianceada.com i think you are my first company who didn't replay of my complaint please solved issue i just need my number any how... Please start all service of [protected]/-
    Reliance Communications customer support has been notified about the posted complaint.
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      S
      Shubhu397
      from Hapur, Uttar Pradesh
      Oct 14, 2017
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      Address: Lucknow, Uttar Pradesh, 226028

      Munshi pulia lucknow up me maine reliance store me jio phone ke 500 rs jma kiya ab wah shop ka shutter girakar bhaag gya phn bhi nahi mila kah rha company bnd ho gayi mohd momin ko kafi logo ne 500 rs diye ab phone rcv nahi kar rha aur customer apne 500 rs wapis chahti hai shop bhi band kar di reliance ka achha khasa store tha mohd momin naam tha sabne reliance jio phone ke liye store me 500 rs jma karaye ab store band hai phone karne par bol rha store bnd ho gya ise recognized kariye uptec building me store tha upar diye gaye pate par
      Reliance Communications customer support has been notified about the posted complaint.
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        S
        Sandeepsambre
        from Dhule, Maharashtra
        Oct 14, 2017
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        Address: Pune, Maharashtra, 411015

        I have contacting reliance customer care since september to disconnect my connection i am shifted from my address but your customers care nunber is not getting connected for representative and its saying due to emegency situation this service is not available.
        I also sent mail to [protected]@relianceada.com for my concern but no one is responding. Because of your negligibly over customer concerns now i am unnecessarily getting bill generated for each month.

        There is not way i can contact you to take my request for disconnection, so i feel this is very pathetic way to handle your customers.
        Reliance Communications customer support has been notified about the posted complaint.
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          R
          rishikesh kashyap
          Oct 14, 2017
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          Address: New Delhi, Delhi, 110030

          Dear reliance communication every time my account balance deducted bye your side without any reason can you please tell me why?
          And every time you and your company disturb me unnecessary and reliance communication are giving me any type of money and any type of recharge on my number then do you have any authority to deduct my balance.
          Please tell me on my reliance gsm number - [protected] & [protected]
          Reliance Communications customer support has been notified about the posted complaint.
          Oct 17, 2017
          Updated by rishikesh kashyap
          Dear reliance communication my reliance no is [protected] and i longed many time our complaint to your complaint site but steal your are not giving me any response regarding of my balance deduction and why you are deduct my balance every time without any reason i request to you please refund my all deducted balance which is unnecessary. And please gate in touch when you feel free.
          If your call is not reached on my rgsm no. Then call me my another no. [protected]
          Thank you
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            K
            Kalpana Naik
            from Ernakulam, Kerala
            Oct 14, 2017
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            Address: 411017

            Dear sir, / madam
            I am a subscribed member of jio. Today at 9.38 am i have make payment by internet banking for voucher recharge for rs. 399/_ payment made successful. But after crediting jio account message came that recharge failure, my a/c details
            Cn[protected]. Rs.399
            I have continuasly contact the jio care & customer care executive. Bt they behave arrogantly, telling me amount declined
            Sir, i have not refunded the amount not recharge my voucher, this is my business mobile, whole day i am not able to contact
            Pl go through the matter... How people's care harrashed

            Regards
            Reliance Communications customer support has been notified about the posted complaint.
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              D
              Dípanjàn Sàhá
              from Kolkata, West Bengal
              Oct 14, 2017
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              Address: Kolkata, West Bengal, 700042

              Hello, i am a user of reliance number:- [protected]. I have recharged by net card and my normal balance, but still the net is not working. I am not able to check my net balance also. I tried to call the customer care, but it's down. Can you please help me out, what is the actual problem. I am facing the same problem for 2days. My net is off for 28 days, but i am not able to access that, already 2days gone. I am only able to use it for 26days. Help me out, otherwise i should port the number. I have used this number from a long time, but never happened anything like this before. I am quite frastrated, please let me know, what is the problem actually.
              Reliance Communications customer support has been notified about the posted complaint.
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                Pramodpwn
                from Shahganj, Uttar Pradesh
                Oct 14, 2017
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                Address: Shahjahanpur, Uttar Pradesh, 05844

                Sir mera name pramod kumar hai main powayan shahjahanpur uttar pradesh 242401 se hu main ye apna number bahut dino se use kar raha hu mera number 2008 ka hai ab mere number par emergency lag jati hai or bahut dino se roaming lagi hui hai maine bahut baar customer care par call ki lekin bo call bhi nahi lag rahi hai please ab mujhe ye sim bahut kharab lag rahi hai please meri problem solve kijiye thank you
                Reliance Communications customer support has been notified about the posted complaint.
                Oct 14, 2017
                Updated by Pramodpwn
                It's very very bad reliance GSM Sim I don't like it
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                  S
                  Sandip Singh Sarwan
                  from Ingraj Bazar, West Bengal
                  Oct 14, 2017
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                  Address: 734101

                  My incoming calls and sms stopped on my reliance number from[protected] but the outgoing calls and sms are all fine. Can you help me whats going on i have to receive urgent calls as it is my personal number. My email address : sandip. [protected]@hotmail.com
                  Number not provided for privacy.
                  I don't know the what is wrong suddenly all the networks work properly but i don't have anything to say about reliance. Please help me with it. Neither the customer service is good.
                  Whenever i try to call 198 or *333 from my reliance number it doesn't connect to customer service center at all. So i lost my mind now please help contact me in my mail address.
                  Reliance Communications customer support has been notified about the posted complaint.
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                    P
                    PARITOSH PRAKASH
                    from Delhi, Delhi
                    Oct 14, 2017
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                    Address: 800001

                    Sir
                    With reference to my above mentioned number i would like to bring this to your notice that the outgoing services (Calls and sms service) have not been working since 10\10\2017 though the incoming services are working. Unable to reach your customer care on 198 i have to write to you regardng this issue. Kindly look into the matter and resolve it at the earliest.
                    Reliance Communications customer support has been notified about the posted complaint.
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                      T
                      tushar2492272
                      from Nashik, Maharashtra
                      Oct 14, 2017
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                      Address: Nashik, Maharashtra, 422401

                      Dear sir/ma'am,

                      My reliance ([protected]) sim is not working since 10 days because of that i cannot receive or make any calls. Its affecting my business too. So i would request you to please look after it and revert me back as soon as possible.
                      Signal is there but still cant receive or make any calls. Even customer care number is showing out of range. So please solve this problem.

                      Regards,
                      Tushar gianchandani
                      Nashik.
                      Reliance Communications customer support has been notified about the posted complaint.
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                        007kumarsachin
                        from Noida, Uttar Pradesh
                        Oct 14, 2017
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                        My reliance braodband connection is not working for lasy 3 month. There customer care no are not working... I have mailed them so many times but they didn't reply. But they sending regularly monthly to me. One of reliance store told me they shut down there services but they sending monthly bills what is this. I want to terminate this service asap. Please help on this.
                        Reliance Communications customer support has been notified about the posted complaint.
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                          D
                          Damaru Noice
                          from Bengaluru, Karnataka
                          Oct 14, 2017
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                          Address: Bangalore, Karnataka, 560068

                          Sir/madam,

                          I'm really sorry to inform you that,

                          I'm completely fed up wid your service.

                          My reliance postpaid sim ([protected]) is not working from this month starting, eventhough my all bill are paid & cleared and my account balance is - ve also.

                          There's no calls and sms both incoming and outgoing, and the ivr telling that, "your account is temporarily disconnected and contact customer care".

                          And there's no customer support available only from the last month.

                          And then i went to the reliance service point for 6 days day by day for activate my account. They are the stupid people took 10 ₹ each for the activation and telling that me to wait half n hour more!!!

                          And 7days passed!!!

                          Please tell me how long i've to wait to receive an sms atleast???

                          ""and the main funny thing is, my new bill is also generated only for showing the network and telling me to contact customer care""(Attached)

                          Are you people are really mad or act like a mad???

                          This is my registered permanent mobile number which i'm using for my banking purpose and all. And i'm not able to use my bank account without the otp message.

                          I hope you can understand my situation how much i'm struggling with it by only because of your service from all side (Customer care, reliance service point)

                          I just really don't want your service, if you people are treating your customers like this (By paying you, wasting time, all bank process are also not happening)

                          I request you to,

                          Kindly activate my number as soon as possible,

                          If not then i'm forced to register complaint against you in trai dot and consumer court. For freezing my business, money and time!!!

                          "atleast let me to port-out please"

                          All details and proof are attached,

                          Check all attachment

                          Please do the needful

                          Yours trustfully,

                          Bavin balan

                          #p5 / shri ss comfort

                          8th cross, maruthinagar,

                          Madivala, bangalore - 560068

                          Adhar number : [protected]

                          Reliance number :[protected]

                          Contact number : [protected]

                          Contacted reliance service point -

                          Gangothri circle, maruthinagar road, madivala, bangalore - 560068

                          Date: from 11/10/17
                          +5 photos
                          Reliance Communications customer support has been notified about the posted complaint.
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                            M
                            making
                            from Hyderabad, Telangana
                            Oct 14, 2017
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                            Address: 500009

                            I was allotted postpaid connection by the reliance communication sales agent instead of prepaid wanted by me. Now i want to convert my postpaid number to prepaid. No personnel is available to answer my queries, appellate number is not working, no email is being replied to, most of the customer care centres located in my city are closed forever, head office number is inaccessible. Virtually there is no co's personnel available throughout india only ivr number is there.
                            Please help me to know how to do it online if possible or if any contact persons is available his number.
                            Reliance Communications customer support has been notified about the posted complaint.
                            Oct 14, 2017
                            Updated by making
                            why my complaint is showing marked as resolved? as soon as it appeared it is showing 'marked as resolved' is it computer generated?
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                              K
                              kashyap725
                              from Surat, Gujarat
                              Oct 14, 2017
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                              Address: 395003
                              Website: www.rcom.co.in

                              My number [protected]
                              I have tried to rech relience customer care but not able to contact via cal & i have emailed to [protected]@relianceada.com on 4th octomber 2017
                              But still i haven't got any responce.

                              As per this link
                              http://www.rcom.co.in/Rcom/personal/pdf/GJ-Public-Notice-on-Website.pdf
                              I have tried but i am not able to change my sim,
                              I have balance of 1500+ & i am not getting any responce.
                              Please kindly look at this.
                              I want to reactivate my number, i am ok with 4g
                              Reliance Communications customer support has been notified about the posted complaint.
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                                V
                                Vivek P Holmukhe
                                from Mumbai, Maharashtra
                                Oct 14, 2017
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                                Address: 400074

                                Not working.
                                Recharge done of 99 how will i get the refund if mobile not working. Purchased new sim just 2 months back and internet never work.
                                When purchased the guy told me that 1 gb per day data but net never worked.
                                I just rechared my mobile with 99 and recharge was successful through online but in my mobile network is not showing.
                                When will my complain be resolved.
                                Reliance Communications customer support has been notified about the posted complaint.
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                                  N
                                  Nileshsbafna
                                  from Jayamkondacholapuram, Tamil Nadu
                                  Oct 14, 2017
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                                  Address: Coimbatore, Tamil Nadu, 641001

                                  My number is [protected] and i am using the same past 10 years. From last 50 days i am not able to get any incoming calls nor sms to the above number and not even able to forward calls. It says that the number is invalid. The biggest problem is not getting my otp. I have requested for mnp also twice but got rejected. Please help me. I have made n number of complaints also.
                                  Reliance Communications customer support has been notified about the posted complaint.
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                                    N
                                    Nupur Ranjan
                                    from Delhi, Delhi
                                    Oct 14, 2017
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                                    My pincode: 282007 agra uttar pradesh
                                    From last two days my 6 years old rcom prepaid gsm number is out of service without any prior notice from operator or service provider. Need to know about how much time it will take to restore service or incase service is going to be discontinued then what step customer like me can take to minimize this inconvenience. Where should i contact to get some information as all the customer care numbers are also not working. There should be some way to deal with this. Rcom should responsibily come forward and resolve this issue. Paying debt or not is not customers' issue. Please rcom revise your business ethics you cannot put customers' convenience at stake for your bad plannings.in todays world of fine networking and connectivity this is something unacceptable. Rcom is bringing bad name to its heritage. Rcom should atleast release statement in media related to this failed service to inform customers about real situation. This is highly unethical and irresponsible behaviour on part of rcom.
                                    Definitely i need to continue my number as that is listed with my work and personal contacts. I am facing huge problem from last two days in getting connected with my people.
                                    Reliance Communications customer support has been notified about the posted complaint.
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                                      J
                                      jkarora1957
                                      Oct 13, 2017
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                                      Address: Kurukshetra, Haryana, 136118

                                      Hi.. I want to port my existing reliance no [protected] to different operator because of poor service of reliance, but i have not received the porting code, tried many times now. Not able to contact any customer care to know any reason for this. I am using the right method to port the no but despite that i haven't got the porting no yet. Please help me out on this. I no longer want to use this operator anymore. It's really annoying. If i didnt get any update soon i will throw away this sim and won't pay any bill.
                                      Reliance Communications customer support has been notified about the posted complaint.
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                                        Shah nawaz ahmad
                                        from Noida, Uttar Pradesh
                                        Oct 13, 2017
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                                        Address: Saharanpur, Uttar Pradesh, 247554

                                        Reliance 4g services and 2g services is not available in my town deoband. No call made by mobile no sms send to other mobile 5days ago i made a last call and now nothing happen please check your network other wise people move to other network. Please guide me about reliance services is close or continue in my area deoband. Reliance retailer give me advice to move to other network.
                                        Reliance Communications customer support has been notified about the posted complaint.
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